phone LINCOLN MKT 2011 Owner's Manual

Foreign substances
Exercise care to prevent dirt and foreign objects from entering the DVD
player compartment. Be especially careful not to spill liquids of any kind
onto the media controls or into the system. If liquid is accidentally
spilled onto the system, immediately turn the system OFF and consult a
qualified service technician.
Cleaning the liquid crystal display (LCD) screen
Clean the display screen by applying a small amount of water or any
ammonia-based household glass cleaner directly to a soft cloth. Rub the
screen gently until the dust, dirt or fingerprints are removed. Do not
spray the screen directly with water or glass cleaning solvents. Overspray
from these fluids could drip down into the internal electronics of the
screen and cause damage. Do not apply excessive pressure while
cleaning the screen.
Cleaning DVD and CD discs
Inspect all discs for contamination before playing. If necessary, clean
discs only with an approved DVD and CD cleaner and wipe from the
center out to the edge. Do not use circular motion.
NAVIGATION SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a navigation system. Refer to the
Navigation Systemsupplement for further information.
SYNC
Your vehicle is equipped with SYNC, a hands-free communications and
entertainment system with special phone and media features. For more
information, please refer to theSYNCsupplement or to theSYNC
section in theNavigation Systemsupplement (if equipped).
Entertainment Systems
87
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

WARNING:Do not use tires sizes other than those
recommended because this can affect the normal operation of
ACC. Failing to do so may result in a loss of vehicle control, which
could result in serious injury.
STEERING WHEEL CONTROLS
Radio control features
– VOL + (Volume):Press to
decrease or increase the volume.
(Seek):Press to select
the previous/next radio station
preset, CD track or satellite radio
station preset depending on which
media mode you are in.
MEDIA:Press repeatedly to scroll
through available audio modes.
SYNCsystem hands free
control feature
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end call or exit phone
mode.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
131
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

Navigation system/SYNChands
free control features (if
equipped)
Press
control briefly until the
voice
icon appears on the
Navigation display to use the voice
command feature.
Press
to activate phone mode or
answer a phone call. Press and
hold
to exit phone mode or end
call.
For further information on the Navigation system/SYNCsystem, refer to
theNavigation SystemandSYNCsupplements.
POWER PANORAMIC VISTA ROOF™ (IF EQUIPPED) AND POWER
SUNSHADES
The panoramic Vista Roof™ and power sunshade controls are located on
the overhead console.
WARNING:Do not let children play with the panoramic Vista
Roof™ and power sunshade or leave children unattended in the
vehicle. They may seriously hurt themselves.
WARNING:When closing the panoramic Vista Roof™ and
power sunshade, you should verify that it is free of obstructions
and ensure that children and/or pets are not in the proximity of the
panoramic Vista Roof™ and power sunshade opening.
Note:Do not attempt to move the panoramic power sunshades manually
or sunshade damage or malfunction may occur. The sunshade track clips
are designed to release the sunshade crossbar in order to prevent
damage to the system. If this occurs the sunshade crossbar ends may
just need to be slid back into position to regain proper function. See
your authorized dealer for proper panoramic Vista Roof™ or sunshade
operating, diagnostic or repair instructions.
Note:The same
control operates both the sunshades and the
panoramic Vista Roof™. If the vehicle has a fixed glass roof, there will
only be the
control in the center position.
Driver Controls
132
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

In case there is a problem with the
front passenger sensing system, the
airbag readiness lamp in the
instrument cluster will stay lit.
If the airbag readiness lamp is lit, do the following:
The driver and/or adult passengers should check for any objects that
may be lodged underneath the front passenger seat or cargo interfering
with the seat.
If objects are lodged and/or cargo is interfering with the seat; please take
the following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and/or adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness lamp is
no longer illuminated
•If the airbag readiness lamp remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancechapter of this Owner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
Seating and Safety Restraints
215
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraftparts, or remanufactured or other parts that are authorized
by Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
Customer Assistance
355
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

•Service specials and promotions.
In Canada:
Mailing address (Ford vehicles)
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Mailing address (Lincoln vehicles)
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.lincolncanada.com
Additional assistance
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following
information available when contacting a Customer Relationship Center:
•Vehicle Identification Number (VIN)
•Your telephone number (home and business)
•The name of the authorized dealer and city where located
•The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing
remedies under your state’s warranty laws. Ford is also allowed a final
repair attempt in some states.
Customer Assistance
356
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

If your vehicle must be serviced while you are traveling or living in
Asia-Pacific Region, Sub-Saharan Africa, U.S. Virgin Islands, Central
America, the Caribbean, and Israel, contact the nearest authorized
dealer. If the authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
Email: expcac@ford.com
If your vehicle must be serviced while you are traveling or living in
Puerto Rico, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford International Business Development Inc.
Customer Assistance Center
P.O. Box 11957
Caparra Heights Station
San Juan, Puerto Rico 00922-1957
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: prcac@ford.com
If your vehicle must be serviced while you are traveling or living in the
Middle East, contact the nearest authorized dealer. If the authorized
dealer cannot help you, contact:
Ford Middle East
Customer Relationship Center
P.O. Box 21470
Dubai, United Arab Emirates
Telephone: +971 4 3326084
FAX: +971 4 3327299
Email: menacac@ford.com
www.me.ford.com
If you buy your vehicle in North America and then relocate to any of the
above locations, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
Customers in the U.S. should call 1-800-392-3673.
Customer Assistance
360
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King
RanchSaddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King RanchLeather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
Cleaning
370
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

Peace of mind
•Remote start•Vehicle tracking and recovery*
•Cargo area protector•Protective seat covers*
•Wheel locks•Windshield wiper shaker*
•Locking fuel plug for capless fuel systems
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
Accessories
422
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)

Cargo net ...................................142
CD ................................................44
Cell phone use ..............................8
Changing a tire .........................333
Child safety seats ......................226
in front seat ............................227
in rear seat ..............................227
LATCH .....................................230
recommendations ...................224
tether anchorage hardware ...233
Child safety seats - booster
seats ...........................................236
Cleaning your vehicle
engine compartment ..............364
instrument panel ....................367
interior .....................................368
plastic parts ............................366
washing ....................................363
waxing .....................................364
wheels ......................................364
wiper blades ............................366
Climate control (see Air
conditioning or Heating) ............88
Collision Warning System .........301
Console
overhead ..........................110–111
Controls
power seat ...............................173
steering column ......................131
Coolant
checking and adding ..............384
refill capacities ................387, 414
specifications ..........................414
Cooler ........................................112
Creating a playlist .......................49
Cross Traffic Alert ....................310Cruise control (see Speed
control) ......................................120
Customer Assistance ................323
Ford Extended Service
Plan ..................................423, 426
Getting assistance outside the
U.S. and Canada .....................359
Getting roadside
assistance ................................323
Getting the service
you need .................................355
Ordering additional owner’s
literature .................................361
Utilizing the
Mediation/Arbitration
Program ...................................359
D
Daytime running lamps (see
Lamps) .......................................100
Defrost
rear window and rearview
mirrors .......................................88
windshield .................................88
Dipstick
automatic transmission
fluid ..........................................404
engine oil .................................378
Doors
central unlocking ....................151
Driving restrictions .....................35
Driving under special
conditions ..........................318, 320
sand .........................................319
snow and ice ...........................321
through water .................319, 322
DVD (if equipped) ......................50
DVD system .................................67
Index
449
2011 MKT(mkt)
Owners Guide, 1st Printing
USA(fus)