roof LINCOLN MKX 2012 User Guide
Page 262 of 364
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
5 40A** Anti-lock brake system (ABS)
pump
6 — Not used
7 30A** Power liftgate
8 20A** Moon roof
9 20A** Power point #2 (console rear)
10 — Not used
11 — Rear window defroster/heated
mirror relay
12 — Not used
13 — Starter relay
14 — Not used
15 — Fuel pump relay
16 — Not used
17 — Not used
18 40A** Blower motor
19 30A** Starter motor
20 20A** Power point #1 (console bin)
21 20A** Cargo area power point
22 — Not used
23 30A** Driver seat module
24 — Not used
25 — Not used
26 40A** Rear window defroster
27 20A** Front power point/lighter
28 30A** Climate controlled seats
29 — Not used
30 30A** Rear heated seats
31 — Not used
32 — Not used
33 — Not used
Roadside Emergencies
262
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Page 281 of 364
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services
you needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
Customer Assistance
281
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Page 287 of 364
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner, which is
available from your authorized dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clear coat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover ,
available from your authorized dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
Cleaning
287
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Page 289 of 364
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as MotorcraftUltra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
PANORAMIC ROOF DEFLECTOR (IF EQUIPPED)
Vacuum the wind deflector cloth to remove insects & loose dirt. Clean
with Motorcraft Professional Strength Carpet & Upholstery Cleaner
(ZC-54).
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Cleaning
289
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Page 333 of 364
LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Lincoln Custom Accessories are available for your
vehicle through your local Lincoln or Ford of Canada dealer. These
quality accessories have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and aerodynamic appearance of your vehicle. In addition, each accessory
is made from high quality materials and meets or exceeds Lincoln’s
rigorous engineering and safety specifications. Ford Motor Company will
repair or replace any properly dealer-installed Lincoln Custom
Accessories found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessories. The accessories will be warranted
for whichever provides you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Following is a list of several Lincoln Custom Accessories. Not all
accessories are available for all models. To find out what accessories are
available for your vehicle, please contact your dealer or visit our online
store at:www.lincolnaccessories.com(U.S. only).
Exterior style
•Side window deflectors•Splash guards
Interior style
•Ambient lighting•Rear seat entertainment*
•Sport pedals
Lifestyle
•Ash cup / coin holder•Roof rack and carriers*
•Navigation*•SUV camping tent*
•Cross bars and roof rails•Cargo net*
•Trailer hitches, wiring harnesses and accessories
•Cargo organization and management
Accessories
333
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Page 361 of 364
Instrument panel
cleaning ...................................289
cluster ........................................12
lighting up panel and
interior .......................................48
Intelligent Access Key ................94
Intelligent Access with push
button start ...............................103
J
Jack ............................................265
positioning ...............................265
storage .....................................265
Jump-starting your vehicle ......272
K
Keyless entry system
autolock ...................................100
keypad .....................................112
locking and unlocking
doors ........................................113
programming entry code .......112
Keys
positions of the ignition .........211
L
Lamps
autolamp system .......................46
bulb replacement
specifications chart ..................52
daytime running light ...............47
fog lamps ...................................47
headlamps .................................45
headlamps, flash to pass ..........47
instrument panel, dimming .....48
interior lamps ...........................51
replacing bulbs .........................53
LATCH anchors .........................169Liftgate ....................86, 91–92, 105
Lights, warning and
indicator ......................................12
anti-lock brakes (ABS) ..........218
Load limits .................................199
Locks
autolock ...................................100
childproof ................................102
doors ..........................................99
Lubricant specifications ...........327
Lug nuts ....................................271
Lumbar support, seats .............122
M
Message center ...........................18
warning messages .....................28
Mirrors ...................................66–67
automatic dimming rearview
mirror ........................................66
fold away ...................................68
heated ........................................67
programmable memory ..........106
side view mirrors
(power) .....................................67
signal .........................................68
Moon roof ....................................80
Motorcraftparts ..............292, 326
MyKey ..........................................94
MyLincoln Touch™ system ........38
O
Octane rating ............................312
Oil (see Engine oil) ..................297
Overdrive ...................................227
Index
361
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Page 362 of 364
P
Parental MyKey programming ...94
Parking brake ............................219
Parts
(see Motorcraftparts) ...........326
Passenger Occupant
Classification Sensor .................132
Power distribution box
(see Fuses) ...............................261
Power door locks ........................99
Power liftgate ..............................86
Power mirrors .............................67
Powerpoint ..................................63
Power steering ..........................225
fluid, checking and
adding ......................................320
fluid, refill capacity ................327
fluid, specifications .................327
Power Windows ...........................64
Push button start system .........213
R
Rear heated seats .....................130
Rear-view camera system .........233
Recommendations for
attaching safety restraints for
children ......................................163
Relays ........................................256
Remote entry system .......102–103
illuminated entry ............108–109
locking/unlocking
doors ................................104–105
opening the trunk ...................105
Remote start ...........................109replacement/additional
transmitters .............................108
replacing the batteries ...........107
Remote start .............................109
Remote start climate
operation .....................................43
Reverse sensing system ...........231
Roadside assistance ..................254
Roof rack .....................................93
S
Safety belts
(see Safety restraints) ....134–136,
138–139
Safety Canopy ...........................157
Safety defects, reporting ..........285
Safety restraints ...............134–136,
138–139
Belt-Minder...........................141
extension assembly ................138
for adults .................135–136, 138
for children .............................161
Occupant Classification
Sensor ......................................132
warning light and
chime ...............................140–141
Safety restraints - LATCH
anchors ......................................169
Safety seats for children ..........165
Safety Compliance
Certification Label ....................331
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............345
Seats ..........................................119
child safety seats ....................165
climate control ........................124
Index
362
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)