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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist™ Privacy Notice
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
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Making a Report
To run a report by touchscreen, touch the information button >
SYNC Apps > Vehicle Health Report.
To run a report by voice command, press the voice button on
the steering wheel and, when prompted, say “Vehicle Health
Report”.
Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you
do not want to disclose your cellular phone number or vehicle
information, do not run the feature or set up your Vehicle Health Report
profile at www.SYNCMyRide.com. Refer to www.SYNCMyRide.com -
Vehicle Health Report Terms and Conditions, and Privacy Statement - for
more information.
MENU FEATURES
Under the menu setting, you can set your clock, access and make
adjustments to the display, sound and vehicle settings as well as access
settings for specific modes or the help feature.
Setting the Clock
Note:The date is set by your vehicle’s GPS; you cannot manually set the
date.
Note:If the battery has been disconnected, the vehicle needs to acquire
a GPS signal to update the clock. Once your vehicle acquires the signal,
it may take a few minutes for the update to display the correct time.
1. Press MENU > Clock.
2. Press + and to adjust the time.
From this screen, you can also make other adjustments such as 12– or
24–hour mode, activate GPS time synchronization and have the system
automatically update new time zones.
Once you update any settings they will be automatically saved.
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Display Settings
To access and make adjustments to the touchscreen display, using the
touchscreen:
Press Menu > Display, then choose any of the following:
•Brightness
•Auto Dim On/Off
•Mode: Auto, Day or Night
•Edit Wallpaper
To access and make adjustments to the touchscreen display
using voice commands, press the voice button on your steering
wheel controls and when prompted, say “Display Settings”.
Uploading Photos for Your Home Screen Wallpaper
Your system allows you to upload and view up to 32 photos.
To access:
Note:
You cannot load photos directly from your camera. You must access
the photos from either your USB mass storage device or from an SD card.
To upload photos, press Menu > Display > Edit Wallpaper, then follow
the system prompts to upload your photographs.
Photo Display Limitations
Only the photograph(s) which meet the following conditions are
displayed:
•Compatible file formats are as follows: .jpg, .gif, .png, .bmp
•Each file must be 1.5 MB or less.
•Recommended dimensions: 800 x 378
Photographs with extremely large dimensions (i.e., 2048 x 1536) may not
be compatible and appear as a blank (black) image on the display.
Sound
Press Menu > Sound to access settings for:
Sound settings
Bass THX Deep Note Demo*
Treble DSP*
Midrange Occupancy Mode*
Balance and Fade Speed Compensated Volume
*If equipped
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K.Driver settings:Depending on your vehicle and option package, you
may have the following features:
•Touch the red or blue arrow to increase or decrease the temperature.
•Touch the heated seat icon to control the heated seat (if equipped).
Refer to the Seats chapter.
•Touch the cooled seat icon to control the cooled seat (if equipped).
Refer to the Seats chapter.
•Touch and hold MyTemp to select a temperature you would like the
vehicle to remember and maintain for you.
•Touch the heated steering wheel icon (if equipped) to turn warm the
steering wheel. The steering wheel is not heated between the 10
o’clock and 2 o’clock positions.
Climate Control Voice Commands
The following voice commands are available at the main menu
level of a voice session. For example, press the voice button and
after the prompt, “Say a command”; say any of the following
commands:
Climate control voice commands
“Climate On”
“Climate Off”
“Climate Automatic”
“Climate My Temperature”
“Climate Temperature <15.5–29.5> degrees”
“Climate Temperature <59–86> degrees”
“Help”
There are additional climate control commands but in order to access
them, you have to say “Climate” first, then when the system is ready to
listen, you may say any of the following commands:
Additional climate control voice commands
“Automatic” “Dual Off”
“Off” “On”
“A/C Off” “A/C On”
“Max A/C On” “Max A/C Off”
“Defrost On” “Defrost Off”
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Navigation Map Updates
Annual navigation map updates are available for purchase through your
dealership, by calling 1-800-NAVMAPS or going to www.navteq.com. You
need to specify the make and model of your vehicle to determine if there
is an update available.
Navigation Voice Commands
When in navigation mode, press the voice button on the steering
wheel controls. After the tone, say any of the following
commands:
Navigation system voice commands
“Cancel Next Waypoint”1“Navigation”3
“Cancel Route”1“Repeat Instruction”1
“Destination”2“Show 3D”
“Destination <Nametag>” “Show Heading Up”
“Destination <POI Category>” “Show Map”
“Destination Favorites” “Show North Up”
“Destination Home” “Show Route”
1
“Destination Intersection” “Show Turn List”1
“Destination Nearest <POI
Category>”“Voice Off”
“Destination Nearest POI” “Voice On”
“Destination Play Nametags” “Voice Volume Decrease”
“Destination POI” “Voice Volume Increase”
“Destination Nearest <POI
Category>”“Where Am I?”
“Destination Previous
Destination”“Zoom In”
“Destination Street Address” “Zoom Out”
“Detour”
1“Help”1If you have said the command, “Destination”, you may say any of the
above commands or commands in the following Destination chart.
2If you have said the command, “Navigation”, you may say any of the
above commands or commands in the following Navigation chart.
3These commands are only available when a navigation route is active.
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Overdrive ................................... 166
P
Pairing other phones ................ 388
Pairing your phone ................... 387
Pairing your phone for the first
time ............................................ 387
Parental MyKey programming ... 62
Parking brake ............................ 177
Parts
(see Motorcraftparts) ........... 317
Passenger Occupant
Classification Sensor ................... 46
Phone settings .................. 392, 410
Phone voice commands ............ 393
POI categories ........................... 419
Point of Interest (POI) ............. 419
Power distribution box
(see Fuses) ............................... 242
Power door locks ........................ 68
Power liftgate .............................. 72
Power mirrors ............................. 95
Powerpoint ................................ 147
Power steering .......................... 205
fluid, checking and adding .... 260
fluid, refill capacity ................ 313
fluid, specifications ................. 313
Power Windows ........................... 94
Privacy information .................. 351
Push button start system ......... 150
Q
Quick touch buttons ................. 426R
Radio .......................................... 125
AM/FM ..................................... 361
Single CD ................................ 125
Radio reception ......................... 123
Radio voice commands ............. 363
Rear heated seats ..................... 140
Rear view camera
display ................................ 183, 407
Rear window defroster ............. 127
Receiving a text message ......... 391
Recommendations for
attaching safety restraints for
children ........................................ 22
Relays ................................ 241–242
Remote entry system
illuminated entry ...................... 71
locking/unlocking doors ........... 68
opening the trunk ..................... 69
replacing the batteries ............. 57
Reverse sensing system ........... 182
Roadside assistance .................. 228
Roll stability control ................. 180
Roof rack ................................... 208
Route preferences .................... 422
S
Safety Belt Maintenance ............ 40
Safety belts
(see Safety restraints) ......... 33, 37
Safety defects, reporting .. 239–240
Safety information .................... 349
Safety restraints .............. 33–35, 37
Belt-Minder............................. 37
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Belt-Minder,
deactivating/activating ............. 39
extension assembly .................. 36
for adults ............................. 33, 35
for children ......................... 18, 22
Occupant Classification
Sensor ........................................ 46
safety belt maintenance ........... 40
seat belt maintenance .............. 40
warning light and chime .......... 37
Safety restraints - LATCH
anchors ........................................ 26
Safety seats for children ...... 18, 22
Safety Compliance
Certification Label .................... 318
Satellite Radio ................... 125, 370
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log ............. 331
SD card ...................... 126, 377, 417
Seat belts
(see Safety restraints) ............... 33
Seats .......................................... 138
child safety seats ................ 18, 22
climate control ........................ 137
easy access/easyout feature .. 136
front seats ....................... 133, 136
heated ...................................... 140
memory seat ..................... 58, 135
second row seats .................... 138
Second-row power fold seat .... 138
SecuriCode keyless entry
system .......................................... 75
SecuriLock passive anti-theft
system .......................................... 78
Sending new text messages ..... 390
Setting a destination ................ 417Setting a destination by
voice ........................................... 418
Setting the clock ............... 125, 405
Setting your wallpaper ............. 406
Side air curtain ........................... 51
Side-curtain airbags system ....... 51
SIRIUSsatellite radio ............. 370
SIRIUS satellite radio voice
commands ................................. 372
SIRIUS Travel Link ................... 398
SIRIUS Travel Link voice
commands ................................. 399
SOS Post Crash Alert ................. 43
Spark plugs,
specifications ..................... 312, 317
Specification chart,
lubricants ................................... 313
Stability system ......................... 180
Starting your vehicle ................ 152
jump starting .......................... 230
push button start system ....... 150
Steering wheel ............................ 81
controls ...................................... 83
tilting ......................................... 81
Supplemental Restraint System
(SRS) (see airbags) .................... 44
Supported media file types ...... 384
Supported player, media
formats and metadata
information ................................ 384
SYNCServices ......................... 394
System settings ......................... 408
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T
Temperature control
(see Climate control) ............... 127
Text messaging ......................... 390
Tilt steering wheel ...................... 81
Tires ........................... 284–285, 305
alignment ................................ 298
care .......................................... 284
changing .......................... 305, 307
checking the pressure ............ 294
inflating ................................... 292
label ......................................... 291
replacing .................................. 296
rotating .................................... 299
safety practices ....................... 298
sidewall information ............... 287
snow tires and chains ............ 300
spare tire ................................. 305
terminology ............................. 286
tire grades ............................... 285
treadwear ........................ 285, 294
Towing ....................... 217, 221–222
recreational towing ................. 222
trailer towing .......................... 217
wrecker .................................... 221
Traction control ........................ 178
Traffic preferences ................... 422
Trailer sway control .................. 217
Transmission
brake-shift interlock (BSI) .... 166
fluid, checking and adding
(automatic) ............................. 258fluid, refill capacities .............. 313
lubricant specifications .......... 313
Turn signal .................................. 92
U
USB port ............................ 126, 380
V
Vehicle health report ................ 404
Vehicle Identification Number
(VIN) .......................................... 317
Vehicle loading .......................... 209
Ventilating your vehicle ........... 153
Voice recognition ...................... 353
W
Warning lights (see Lights) ..... 101
Washer fluid .............................. 260
Water, Driving through ............. 225
Wi-Fi .......................................... 411
Windows
power ......................................... 94
rear wiper/washer ..................... 87
Windshield washer fluid and
wipers .......................................... 86
checking and adding fluid ..... 260
replacing wiper blades ........... 264
Wrecker towing ......................... 221
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