USB LINCOLN MKX 2017 Owner's Manual

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC.Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Make sure you have a compatible smartphone;
an Android with OS 2.3 or higher or an iPhone
3GS or newer with iOS 5.0 or higher. Addition-
ally, make sure you pair and connect your
phone to SYNC 3 in order to find AppLink-
capable apps on your device. iPhone users
must also connect to a USB port with an Apple
USB cable.
You did not connect an Applink Compatible
phone to SYNC 3.
AppLink Mobile Applications: When I select
"Connect Mobile Apps," SYNC 3 does not find
any applications.
Make sure you have downloaded and installed
the latest version of the app from your phone's
app store. Make sure the app is running on
your phone. Some apps require you to register
or login to the app on the phone before using
them with AppLink. Also, some may have a
"Ford SYNC" setting, so check the app's
settings menu on the phone.
AppLink-enabled apps are not installed and
running on your mobile device.
My phone is connected, but I still cannot find
any apps.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover it
inside the vehicle. On an Android device, if
apps have an 'Exit' or 'Quit' option, then select
it and restart the app. If the app does not have
that option, select the phone's settings menu
Sometimes apps do not properly close and
re-open their connection to SYNC 3, over
ignition cycles, for example.
My phone is connected, my app(s) are running,
but I still cannot find any apps.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the names stored on your media player or USB flash
drive. It is able to make some exceptions for very popular artist names
(for example, U2) such that you can always use the English pronunci-
ation for these artists.
You may be saying the foreign names
using the currently selected language for
SYNC 3.
The SYNC 3 voice control
system is having trouble
recognizing foreign tracks,
artists, albums, genres and
playlist names from my
media player or USB flash
drive.
SYNC 3 uses a synthetically generated voice rather than pre-recorded
human voice.
SYNC 3 uses text-to-speech voice prompt
technology.
The system generates
voice prompts and the
pronunciation of some
words may not be accurate
for my language. SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>|) button while pressing and holdi\
ng the Radio
Power button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then
resume using the SYNC 3 system.
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MKX (CD9) Canada/United States of America, enUSA, First Printing SYNC™ 3

End User License Agreement...................542
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................542
Engine Block Heater......................................171
Using the Engine Block Heater.......................172
Engine Coolant Check.................................314 Adding Coolant....................................................315
Coolant Change...................................................317
Engine Coolant Temperature
Management....................................................318
Fail-Safe Cooling..................................................317
Recycled Coolant................................................316
Severe Climates...................................................316
Engine Immobilizer See: Passive Anti-Theft System.........................
81
Engine Oil Check...........................................312 Adding Engine Oil...............................................313
Engine Oil Dipstick - 2.7L EcoBoost™.......312
Engine Oil Dipstick - 3.7L............................312
Engine Specifications - 2.7L EcoBoost™....................................................379
Drivebelt Routing................................................379
Engine Specifications - 3.7L......................380 Drivebelt Routing................................................380
Entertainment
................................................433
AM/FM Radio.......................................................435
Apps.......................................................................446
Bluetooth Stereo or USB..................................444 CD (If equipped)..................................................443
HD Radio
™ Information (If Available)..............439
SIRIUS® Satellite Radio (If Activated).............435
Sources.................................................................434
Supported Media Players, Formats and Metadata Information...................................446
USB Ports.............................................................446
Environment......................................................16
EPB See: Electric Parking Brake..............................196
Essential Towing Checks ............................
264
Before Towing a Trailer.....................................265
Hitches..................................................................264
Launching or Retrieving a Boat or Personal
Watercraft (PWC)............................................265
Safety Chains......................................................264
Trailer Brakes.......................................................264
Trailer Lamps.......................................................264
When Towing a Trailer......................................265
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
...............................................101
Auto-dimming Feature.......................................103
Auto-Folding Mirrors..........................................102
Blind Spot Information System........................104
Fold-Away Exterior Mirrors...............................102
Heated Exterior Mirrors ....................................103 Integrated Blind Spot Mirror.............................103
Lincoln Welcome Mat.........................................103
Memory Mirrors ..................................................103
Power Exterior Mirrors........................................101
Signal Indicator Mirrors .....................................103
F
Fastening the Seatbelts................................35 Rear Inflatable Seatbelt.......................................38
Seatbelt Locking Modes.....................................36
Using a Sliding Clip..............................................35
Using Seatbelts During Pregnancy..................36
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................343
Floor Mats
......................................................270
Front Parking Aid..........................................207 Obstacle Distance Indicator............................208
Front Passenger Sensing System..............48
Fuel and Refueling
........................................173
Fuel Consumption.........................................179
Calculating Fuel Economy................................179
Filling the Fuel Tank............................................179
Fuel Filler Funnel Location..........................175
Fuel Filter
........................................................322
Fuel Quality.....................................................174
Choosing the Right Fuel....................................174
Fuel Shutoff
....................................................272
576
MKX (CD9) Canada/United States of America, enUSA, First Printing Index