LINCOLN MKZ 2014 Owners Manual
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Reject the call by pressing
Reject on the touchscreen
or by pressing this phone
button on your steering wheel
controls.
Ignore the call by doing nothing. SYNC
logs it as a missed call.
Phone Menu Options
Press the top left corner on your
touchscreen to select from the
following options:
Phone
Touch this button to access the
on-screen numerical pad to enter a
number and place a call. During an
active call, you can also choose to:
• Mute the call
• Put the call on hold
• Turn on the privacy feature
• Join two calls
• End the call.
Quick Dial
Set up favorite contacts from you
phonebook or history folder.
Phonebook
Touch this button to access and call
any contacts in your previously
downloaded phone book. The system
places the entries in alphabetical
categories summarized at the top of
the screen. To turn on contact picture settings, if
your device supports this feature,
press Phone > Settings > Manage
Phonebook > Download photos
from Phonebook > On.
History
After you connect your
Bluetooth-enabled phone to SYNC,
you can access any previously dialed,
received or missed calls. You can also
choose to save these to your Favorites
or to Quick Dial.
Note:
This is a phone-dependent
feature. If your phone does not support
downloading call history using
Bluetooth, SYNC keeps track of calls
made with the SYNC system.
Messaging
Send text messages using your
touchscreen. See Text messaging
later in this section.
Settings
Touch this button to access various
phone settings, such turning
Bluetooth on and off, managing your
phonebook and more. See Phone
settings later in this section.
Text Messaging
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text
messaging are speed-dependent and
not available when your vehicle is
traveling at speeds over 3 mph (5
km/h).
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Note:SYNC does not download read
text messages from your phone.
You can send and receive text
messages using Bluetooth, read them
aloud and translate text messaging
acronyms, such as LOL.
1. Touch the top left corner of the display to access the Phone
menu.
2. Select Messaging.
3. Choose from the following:
• Listen (speaker icon)
• Dial
• Send Text
• View
• Delete.
Composing a Text Message
Note: This is a speed-dependent
feature. It is unavailable when your
vehicle is traveling at speeds over 3
mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the Phone
menu.
2. Touch Messaging > Send Text.
3. Enter a phone number or choose from your phonebook.
4. You can select from the following options: •
Send, which sends the message
as it is.
• Edit Text, which allows you to
customize the pre-defined
message or create a message on
your own.
You can then preview the message,
verify the recipient as well as update
the message list.
Text message options
I’ll call you back in a few minutes.
I just left, I’ll be there soon.Can you give me a call? I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early.
I’m outside.
I’ll call you when I get there. OK
Ye s No
Thanks
Stuck in traffic. Call me later. LO L
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Receiving a Text Message
Note:If you select View and your
vehicle is traveling over 3 mph (5
km/h), the system offers to read the
message to you instead of allowing you
to view it while driving.
When a new message arrives, an
audible tone sounds and the screen
displays a pop-up with the caller
name and ID, if supported by your
phone. You can press:
• View to view the text message.
• Listen for SYNC to read the
message to you.
• Dial to call the contact.
• Ignore to exit the screen.
Phone Settings
Press Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect,
add or delete a device, as well as save
it as a favorite.
Bluetooth
Touch this tab to turn Bluetooth off
or on.
Do Not Disturb
Touch this tab if you want all calls to
go directly to your voice mail and not
ring in the vehicle. When this feature
is on, text message notifications do
not ring inside the cabin either. 911 Assist
Turn on or turn off the 911 Assist
feature. See Information (page 392).
Phone Ringer
Select the ring tone you want to hear
when you receive a call. Choose from
possible system ring tones, your
currently paired phone’s ring tone, a
beep, text-to-speech or a silent
notification.
Text Message Notification
Select a text message notification, if
supported by your phone. Choose
from possible system alert tones,
text-to-speech or silent.
Internet Data Connection
If your phone is compatible, use this
screen to adjust your internet data
connection. Select to make your
connection profile with the personal
area network or to turn off your
connection. You can also choose to
adjust your settings or have the
system always connect, never
connect when roaming or query on
connect. Press ?
for more information.
Manage Phonebook
Touch this button to access features
such as automatic phonebook
download, re-download your
phonebook, add contacts from your
phone as well as delete or upload your
phonebook.
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Roaming Warning
Touch this button to have the system
alert you when your phone is in
roaming mode.
Phone Voice Commands
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Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands:
"PHONE"
"Call"
"Call <name>"
"Call <name> at home" "Call <name> at work""Call <name> on cell"
"Call <name> on other" "Call voicemail" "Dial"
"Do not disturb off" "Do not disturb on"
"Forward text messages"
"Go to hands free"
*
"Hold call off"*
"Hold on"*
"Join calls"*
"PHONE"
"Listen to text message <#>""Listen to text messages"
"Messages"
**
"Mute call"*
"Pair phone"
"Privacy on"
*
"Read text message"
"Reply to text messages" "Turn ringer off""Turn ringer on"
"Unmute call"
*
"Help"
* This command is only available
during an active call.
** If you say "Messages", see the
following "Messages" chart for
additional commands.
"MESSAGES"
"Call"
"Forward text messages"
"Listen to text message <#>" "Listen to text messages""Reply to text messages" "Help"
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INFORMATION
A
B
C
D
E
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SYNC Services
A
Sirius Travel Link
B
Alerts
C
Calendar
D
SYNC Applications
E
Under the Information menu, you can
access features such as:
• SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications
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If your vehicle is equipped
with Navigation, press the
Information button to
access these features. If your vehicle
is not equipped with Navigation, press
the corner of the touchscreen with the
green tab.
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SYNC Services (If Equipped,
United States Only)
Note:SYNC Services requires
activation before use. Visit
www.SYNCMyRide.com to register and
check your eligibility for complimentary
services. Standard phone and message
rates may apply. Subscription may be
required. You must also have the active
SYNC Services Bluetooth-enabled
cellular phone paired and connected
to the system in order to connect to,
and use, SYNC Services. See Phone
(page 385).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services.
Note: The driver is ultimately
responsible for the safe operation of
the vehicle, and therefore, must
evaluate whether it is safe to follow
the suggested directions. Any
navigation features provided are only
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. Maps used
by this system may be inaccurate
because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service
uses GPS technology and advanced
vehicle sensors to collect your vehicle's
current location, travel direction and
speed to help provide you with the
directions, traffic reports, or business
searches you request. Further, to
provide the services you request, for
continuous improvement, the service
may collect and record call details and
voice communications. For more
information, see SYNC Services Terms
and Conditions at
www.SYNCMyRide.com. If you do not
want Ford or its service providers to
collect your vehicle travel information
or other information identified in the
Terms and Conditions, do not subscribe
or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology
and comprehensive map and traffic
data, to give you personalized traffic
reports, precise turn-by-turn
directions, business search, news,
sports, weather and more. For a
complete list of services, or to learn
more, please visit
www.SYNCMyRide.com.
Connecting to SYNC Services
Using Voice Commands
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1. Press the voice button.
2. When prompted, say "Services". This initiates an outgoing call to
SYNC Services using your paired
and connected Bluetooth-enabled
cellular phone.
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3. Once you connect to the service,follow the voice prompts to
request the desired service, such
as "Traffic" or "Directions". You
can also say, "What are my
choices?" to receive a list of
available services from which to
choose.
4. Say, "Services" to return to the Services main menu or for help,
say, "Help".
Connecting to SYNC Services
Using the Touchscreen
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If your vehicle is equipped
with Navigation, press the
Information button.
If your vehicle is not equipped with
Navigation, press the green tab on
your touchscreen.
1. Select Connect to Services to initiate an outgoing call to SYNC
Services using your phone.
2. Once connected, follow the voice prompts to request your desired
Service, such as "Traffic" or
"Directions". You can also say,
"What are my choices?" to receive
a list of available services from
which to choose.
3. Say, "Services" to return to the Services main menu or for help,
say, "Help". Receiving Turn-by-Turn Directions
1. When connected to SYNC
Services, say "Directions" or
"Business search". To find the
closest business or type of
business to your current location,
just say "Business search" and
then "Search near me". If you need
further assistance in finding a
location you can say "Operator" at
any time within a Directions or
Business search to speak with a
live operator. The system may
prompt you to speak with an
operator when it has difficulty
matching your voice request. The
live operator can assist you by
searching for businesses by name
or by category, residential
addresses by street address or by
name or specific street
intersections. Operator Assist is a
feature of your SYNC Services
subscription. For more information
on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route
download is finished, the phone
call automatically ends.
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If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear inthe information display, in the
status bar of your touchscreen
system and on the SYNC Services
screen. You also receive driving
instructions from audible prompts.
• When on an active route, you can select Route Summary or Route
Status using the touchscreen
controls or voice commands to
view the Route Summary Turn
List or the Route Status ETA.
You can also turn voice guidance
on or off, cancel the route or
update the route. If you miss a turn, SYNC automatically
asks if you want the route updated.
Just say, "Yes" when prompted and
the system delivers a new route to
your vehicle.
If your vehicle is equipped with
Navigation, SYNC Services downloads
your requested destination to the
navigation system. The navigation
system then calculates the route and
provides driving instructions. See
Navigation (page 407).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone
button on the steering wheel.
2. Say "Good-bye" from the SYNC Services main menu.
SYNC Services quick tips
You can personalize your Services feature to provide
quicker access to your most used or favorite
information. You can save address points, such as
work or home. You can also save favorite informa-
tion like sports teams, such as Detroit Lions, or a
news category. You can learn more about personal-
ization by logging onto www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected
to SYNC Services) to interrupt a voice prompt or an
audio clip (such as a sports report) and say your
voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-
enabled cellular phone number, not your VIN
(Vehicle Identification Number). You can pair and
connect your phone to any vehicle equipped with
SYNC Services and continue enjoying your person-
alized services.
Portable
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SYNC Services Voice Commands
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When a route has been
downloaded (non-navigationsystems), press the voice button on
the steering wheel controls. When
prompted, say any of the following
commands:
"SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "Services"
"Update route" "Help"
Sirius T ravel Link (If Equipped)
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: In order to use Sirius Travel Link,
your vehicle must be equipped with
navigation and your navigation SD card
must be in the SD card slot.
Note: A paid subscription is required
to access and use these features. Go
to www.siriusxm.com/travellink for
more information.
Note: Visit www.siriusxm.com/traffic#
and click on Coverage map and details
for a complete listing of all traffic areas
covered by Sirius Travel Link.
Note: Neither Sirius nor Ford is
responsible for any errors or
inaccuracies in the Sirius Travel Link
services or its use in vehicles.
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When you subscribe to Sirius Travel
Link, it can help you locate the best
gas prices, find movie listings, get
current traffic alerts, view the current
weather map, get accurate ski
conditions and see scores to current
sports games.
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If your vehicle is equipped
with Navigation, touch the i
(Information) button to
access these features. If your vehicle
is not equipped with Navigation, touch
the corner of the touchscreen with the
green tab.
Traffic On Route and Traffic
Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your
vehicle’s current location or near any
of your favorite places, if
programmed.
Fuel Prices
Touch this button to view fuel prices
at stations close to your vehicle’s
location or on an active navigation
route.
Movie Listings
Touch this button to view nearby
movie theaters and their show times,
if available. Weather
Touch this button to view the nearby
weather, current weather, or the five
day forecast for the chosen area.
Select
Map to see the weather map,
which can show storms, radar
information, charts and winds. Select
Area to select from a listing of
weather locations.
Sports Info
Touch this button to view scores and
schedules from a variety of sports.
You can also save up to 10 favorite
teams for easier access. The score
automatically refreshes when a game
is in progress.
Ski Conditions
Touch this button to view ski
conditions for a specific area.
Sirius Travel Link Voice
Commands
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Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands:
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