LINCOLN MKZ HYBRID 2011 Owners Manual

•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
LEATHER SEATS
(IF EQUIPPED, EXCEPT FOR THE KING RANCHEDITION)
For King Ranchleather seats, refer to a separate section in this
chapter.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing or
damage to the leather.
LEATHER SEATS FOR THE KING RANCHEDITION ONLY
(IF EQUIPPED)
Your vehicle is equipped with seating covered in premium, top-grain
leather which is extremely durable, but still requires special care and
maintenance in order to ensure longevity and comfort.
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Regular cleaning and conditioning will maintain the appearance of the
leather.
Cleaning
For dirt, use a vacuum cleaner then use a clean, damp cloth or soft
brush.
For routine cleaning, wipe the surface with a soft, damp cloth. For more
thorough cleaning, wipe the surface with a mild soap and water solution.
•Clean spills as quickly as possible.
•Test any cleaner or stain remover on an inconspicuous part of the
leather as cleaners may darken the leather.
•Do not spill coffee, ketchup, mustard, orange juice or oil-based
products on the leather as they may permanently stain the leather.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl or plastics.
Scratches
Natural Markings - Because the leather in the seat comes from genuine
steer hides, there will be evidence of naturally occurring markings, such
as small scars. These markings give character to the seating covers and
should be considered as proof of a genuine leather product.
In order to lessen the appearance of certain scratches and other wear
marks, apply conditioner on the affected area following the same
instructions as in theConditioningsection.
Conditioning
Bottles of King RanchLeather Conditioner are available at the King
RanchSaddle Shop. Visit the website atwww.krsaddleshop.com,or
telephone (in the United States) 1–800–282–KING (5464). If you are
unable to obtain King RanchLeather Conditioner, use another premium
leather conditioner.
•Clean the surfaces using the steps outlined in theCleaningsection.
•Ensure the leather is dry then apply a nickel-sized amount of
conditioner to a clean, dry cloth.
•Rub the conditioner into leather until it disappears. Allow the
conditioner to dry and repeat the process for the entire interior. If a
film appears, wipe off film with a dry, clean cloth.
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UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
FORD AND LINCOLN CAR CARE PRODUCTS
Your Ford or Lincoln authorized dealer has many quality products
available to clean your vehicle and protect its finishes. These quality
products have been specifically engineered to fulfill your automotive
needs; they are custom designed to complement the style and
appearance of your vehicle. Each product is made from high quality
materials that meet or exceed rigid specifications. For best results, use
the following products or products of equivalent quality:
MotorcraftBug and Tar Remover (ZC-42)
MotorcraftCustom Bright Metal Cleaner (ZC-15)
MotorcraftDetail Wash (ZC-3-A)
MotorcraftDusting Cloth (ZC-24)
MotorcraftEngine Shampoo and Degreaser (U.S. only) (ZC-20)
MotorcraftEngine Shampoo (Canada only) (CXC-66-A)
MotorcraftMulti-Purpose Cleaner (Canada only) (CXC-101)
MotorcraftPremium Glass Cleaner (Canada only) (CXC-100)
MotorcraftPremium Quality Windshield Washer Fluid (Canada only)
[CXC-37-(A, B, D or F)]
MotorcraftPremium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
MotorcraftProfessional Strength Carpet & Upholstery Cleaner (ZC-54)
MotorcraftSpot and Stain Remover (U.S. only) (ZC-14)
MotorcraftUltra-Clear Spray Glass Cleaner (ZC-23)
MotorcraftVinyl Cleaner (Canada only) (CXC-93)
MotorcraftWheel and Tire Cleaner (ZC-37-A)
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
High voltage information
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
Your vehicle consists of various high voltage components and wiring. All
of the high voltage power flows through specific wiring assemblies which
are labeled as such and/or are covered with a solid orange convolute or
orange stripe tape. Do not come in contact with these components.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
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Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel near
the steering column.
2. Go to the front of the vehicle and
release the auxiliary latch that is
located under the front center of
the hood.
3. Lift the hood and support it with the prop rod.
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
1. Engine coolant reservoir
2. Engine oil filler cap
3. Engine oil dipstick
4. Motor/Electronics (M/E) coolant reservoir
5. Brake fluid reservoir
6. Power distribution box
7. Air cleaner assembly (out of view)
8. Low voltage (underhood) battery
9. Windshield washer fluid reservoir
245631
987
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WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specifications. Do not use any
special washer fluid such as
windshield water repellent type fluid
or bug wash. They may cause
squeaking, chatter noise, streaking and smearing. Refer toMaintenance
product specifications and capacitiesin this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Press the lock
tab to release the blade and pull the
wiper blade down toward the
windshield to remove it from the
arm.
2. Attach the new wiper to the
wiper arm and press it into place
until a click is heard.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield. Refer toWindows and wiper bladesin theCleaning
chapter.
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level is within the lower and upper holes/lines, the oil level is
acceptable.DO NOT ADD OIL.
•If the oil level is below the lower hole/line, engineoil must be added
to raise the level within the normal operating range.
•If required, add engine oil to the engine. Refer toAdding engine oil
in this chapter.
•Do not overfill the engine with oil. Oil levels above the upper
hole/line may cause engine damage.If the engine is overfilled,
some oil must be removed from the engine by an authorized dealer.
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7. Put the dipstick back in and ensure it is fully seated.
Adding engine oil
1. Check the engine oil. For instructions, refer toChecking the engine
oilin this chapter.
2. If the engine oil level is not within the normal operating range, add
only certified engine oil of the recommended viscosity. Remove the
engine oil filler cap and use a funnel to pour the engine oil into the
opening.
3. Recheck the engine oil level. Make sure the oil level is not above the
normal operating range on the engine oil level dipstick.
4. Install the dipstick and ensure it is fully seated.
5. Fully install the engine oil filler cap by turning the filler cap clockwise
until it stops.
To avoid possible oil loss, DO NOT operate the vehicle with the
engine oil level dipstick and/or the engine oil filler cap removed.
Engine oil and filter recommendations
Look for this certification
trademark.
Use SAE 5W-20 engine oil
Only use oils certified for gasoline engines by the American Petroleum
Institute (API). An oil with this trademark symbol conforms to the
current engine and emission system protection standards and fuel
economy requirements of the International Lubricant Standardization and
Approval Committee (ILSAC), comprised of U.S. and Japanese
automobile manufacturers.
To protect your engine and engine’s warranty, use MotorcraftSAE
5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification
WSS-M2C930-A.SAE 5W-20 oil provides optimum fuel economy and
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durability performance meeting all requirements for your
vehicle’s engine.Refer toMaintenance product specifications and
capacitieslater in this chapter for more information.
Do not use supplemental engine oil additives, cleaners or other engine
treatments. They are unnecessary and could lead to engine damage that
is not covered by Ford warranty.
Change your engine oil and filter according to the appropriate schedule
listed in thescheduled maintenance information.
Ford production and Motorcraftreplacement oil filters are designed for
added engine protection and long life. If a replacement oil filter is used
that does not meet Ford material and design specifications, start-up
engine noises or knock may be experienced.
It is recommended you use the appropriate Motorcraftoil filter or
another with equivalent performance for your engine application.
LOW VOLTAGE (UNDERHOOD) BATTERY
Your vehicle is equipped with a
Motorcraftmaintenance-free
battery which normally does not
require additional water during its
life of service.
If your battery has a cover/shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
If you see any corrosion on the battery or terminals, remove the cables
from the terminals and clean with a wire brush. You can neutralize the
acid with a solution of baking soda and water.
Note: Electrical or electronic accessories or components added to
the vehicle by the dealer or the owner (e.g. spot lights, electric
winch, etc.) may adversely affect vehicle performance and
durability.
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