windows LINCOLN MKZ HYBRID 2017 Owner's Manual

WARNINGS
Keep batteries out of reach of children.
Batteries contain sulfuric acid. Avoid
contact with skin, eyes or clothing. Shield
your eyes when working near the battery to
protect against possible splashing of acid
solution. In case of acid contact with skin or
eyes, flush immediately with water for a
minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a
physician immediately. Battery posts, terminals and related
accessories contain lead and lead
compounds. Wash hands after handling. Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required, you
must use a recommended replacement
battery that matches the electrical
requirements of the vehicle.
Note:
If your vehicle has a battery cover,
after cleaning or replacing the battery, make
sure you reinstall it. Note:
See an authorized dealer for battery
access, testing, or replacement.
To make sure the battery management
system works correctly, do not connect an
electrical device ground connection directly
to the battery negative post. This can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
Because your vehicle ’s engine is
electronically-controlled by a computer,
some engine control settings are maintained
by power from the battery. Some engine
computer settings, like the idle trim and fuel
trim strategy, optimize the driveability and performance of the engine. The clock and
radio station presets are also maintained in
memory by power from the low-voltage
battery. These settings are erased when a
technician disconnects and connects the
low-voltage battery.
To restore the settings, do the following:
Note:
Until you switch the ignition to the on
position, you will receive a message in your
information display stating that your vehicle
is not in park.
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the engine
is warming up, complete the following:
Reset the clock. See Audio System
(page 363). Reset the power windows
bounce-back feature. See Windows and
Mirrors
(page 92). Reset the radio station
presets. See Audio System (page 363).
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Maintenance

When washing:
•
Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold water
to avoid cracking the engine block or
other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
• Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or the
area in and around these locations.
• Cover the battery, power distribution box,
and air filter assembly to prevent water
damage when cleaning the engine. CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
•
Clean the windshield with a non-abrasive
glass cleaner. When cleaning the interior
of the windshield, avoid getting any glass
cleaner on the instrument panel or door
panels. Wipe any glass cleaner off these
surfaces immediately.
• For windshields contaminated with tree
sap, chemicals, wax or bugs, clean the
entire windshield using steel wool (no
greater than 0000 grade) in a circular
motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate. Note:
Do not use razor blades or other
sharp objects to clean or remove decals from
the inside of the heated rear window. The
vehicle warranty does not cover damage
caused to the heated rear window grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts, as
these actions may weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong detergents. Such
products could contaminate the side airbag
system and affect performance of the side
airbag in a collision. Note:
Follow the same procedure for
cleaning leather seats when cleaning leather
interior. See Cleaning Leather Seats (page
320).
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Driver temperature: Touch up or down to adjust the temperature.
A
AUTO:
Touch the button to switch on automatic operation. Select the desired tem\
perature using the temperature control. The
system adjusts fan speed, air distribution, air conditioning operation, \
and selects outside air or recirculated air to heat or cool the
vehicle in order to maintain the desired temperature.
B
Defrost:
A pop up appears on the screen to display the defrost options.
C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield\
vents, the fan automatically adjusts to the
highest speed and the driver and passenger temperatures are set to HI. Y\
ou can use this setting to defog or clear a thin covering
of ice from the windshield. The heated rear window also automatically tu\
rns on when you select MAX Defrost.
Defrost:
Distributes air through the windshield defroster vents and demister vent\
s.
Heated rear window:
Turns the heated rear window on and off. See Heated Windows and Mirrors (page 141).
Power:
Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteri\
ng
the vehicle.
D
DUAL:
This button lights up when the passenger controls are active. To switch the off and link the passenger temperature to the
driver temperature, touch the DUAL button.
E
Note:
the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust th\
e
passenger temperature.
Passenger temperature:
Touch up or down to adjust the temperature.
F
Fan speed:
Touch up or down to increase or decrease the volume of air that circulate\
s in your vehicle.
G
Note:
You cannot adjust the fan speed when the system is set to AUTO or MAX A/C.
A/C:
A pop-up appears on the screen to display the air conditioning options.\
H
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

Wi-Fi Issues
Possible solution
Possible cause
Issue
Position the vehicle close to the hotspot with
the front of the vehicle facing the hotspot
direction and remove obstacles if possible.
Other Wi-Fi, Bluetooth, microwave and cord-
less phones may cause interference.
Weak signal probably due to distance from
the hotspot, obstruction or high interference.
Disconnecting after successful connection.
If the vehicle is equipped with heated wind-
shield, try positioning the vehicle so that the
windshield is not facing the hotspot. If you
have metallic window tinting but not on the
windshield, position the vehicle to face the
hotspot. If all windows are tinted, you can
open the windows in the direction of the
hotspot if that is feasible.
There may be an obstruction between SYNC
3 and the hotspot.
Poor signal seen by Sync despite being near
a hotspot.
Try to remove other obstructions that may
impact signal quality such as opening the
garage door.
Please set the network to visible and try again.
The hotspot was defined as a hidden network.
A hotspot is not listed in the list of available
networks.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SYNC™ 3

B
Battery
See: Changing the 12V Battery......................306
Blind Spot Information System..................237 Switching the System Off and On..................239
System Errors......................................................239
Using the System................................................237
Bonnet Lock See: Opening and Closing the Hood............296
Booster Seats...................................................27
Types of Booster Seats.......................................28
Brake Fluid Check.......................................305
Brakes..............................................................195 General Information............................................195
Breaking-In....................................................256
Bulb Specification Chart
..............................310
C
Cabin Air Filter...............................................142
California Proposition 65
...............................12
Capacities and Specifications...................358 Specifications......................................................359
Car Wash See: Cleaning the Exterior................................315
Center Console.............................................162 Rear Seat Armrest...............................................162 Changing a Bulb
............................................310
Lamp Assembly Condensation........................310
Replacing Bulbs...................................................310
Changing a Fuse..........................................293 Fuses.....................................................................293
Changing the 12V Battery..........................306
Changing the Engine Air Filter...................313
Changing the Wiper Blades
......................308
Checking MyKey System Status..................61 MyKey Distance......................................................61
Number of Admin Keys.......................................62
Number of MyKeys................................................61
Checking the Wiper Blades.......................308
Child Restraint and Seatbelt Maintenance.................................................40
Child Restraint Positioning
...........................30
Child Safety.......................................................16
General Information..............................................16
Child Safety Locks...........................................31 Left-Hand Side.......................................................32
Right-Hand Side....................................................32
Cleaning Leather Seats..............................320
Cleaning Products.........................................314
Cleaning the Alloy Wheels.........................321
Cleaning the Engine
.....................................316
Cleaning the Exterior....................................315
Exterior Chrome Parts........................................315
Exterior Plastic Parts...........................................316 Stripes or Graphics.............................................316
Underbody............................................................316
Under Hood..........................................................316
Cleaning the Instrument Panel and Instrument Cluster Lens............................319
Cleaning the Interior.....................................317 Cleaning Alcantara Microfiber Cloth
Fabric.................................................................318
Cleaning the Windows and Wiper Blades............................................................317
Clearing All MyKeys........................................61
Climate............................................................409
Climate Control..............................................138
Climate Controlled Seats............................152 Cooled Seats........................................................153
Collision, Damage or Fire Event...............264 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................264
Coolant Check See: Engine Coolant Check............................300
Crash Sensors and Airbag Indicator...........51
Creating a MyKey...........................................60 Programming or Changing Configurable
Settings................................................................61
Cross Traffic Alert.........................................239 False Alerts..........................................................243
Switching the System Off and On..................243
534
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Supported Media Players, Formats and
Metadata Information...................................409
USB Ports.............................................................409
Environment......................................................15
EPB See: Electric Parking Brake..............................196
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Exterior Mirrors
................................................93
Auto-Dimming Feature........................................95
Auto-Folding Mirrors............................................94
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................94
Heated Exterior Mirrors.......................................
95
Integrated Blind Spot Mirrors............................95
Lincoln Welcome Mat..........................................95
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................93
Signal Indicator Mirrors.......................................95
F
Fastening the Seatbelts
................................34
Rear Inflatable Seatbelt.......................................36
Seatbelt Locking Modes.....................................35
Using Seatbelts During Pregnancy..................34 Flat Tire Inflation
See: Tire Sealant and Inflator Kit....................
324
Floor Mats
.......................................................257
Front Parking Aid.........................................206
Obstacle Distance Indicator............................207
Front Passenger Sensing System
..............46
Fuel and Refueling........................................175
Fuel Consumption.........................................183 Calculating Fuel Economy................................183
Filling the Tank.....................................................183
Fuel Filter.......................................................306
Fuel Quality
.....................................................176
Choosing the Right Fuel....................................176
Fuel Freshness Mode.........................................177
Fuel Shutoff...................................................260
Fuses...............................................................276
Fuse Specification Chart............................276 Passenger Compartment Fuse Panel...........287
Power Distribution Box.....................................276
G
Garage Door Opener See: Universal Garage Door Opener.............155
Gauges............................................................100 Left Information Display......................................101
Right Information Display..................................102 General Information on Radio
Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information...........479 Multi-point Inspection........................................482
Owner Checks and Services............................
481
Protecting Your Investment..............................479
Why Maintain Your Vehicle?.............................479
Why Maintain Your Vehicle at Your Dealership?......................................................479
Getting Assistance Outside the U.S. and Canada.........................................................272
Getting the Services You Need
................268
Away From Home..............................................268
Global Opening and Closing.......................93 Closing the Windows...........................................93
Opening the Windows.........................................93
H
Hazard Warning Flashers...........................260
Headlamp Adjusting See: Adjusting the Headlamps.......................309
Headlamp Exit Delay.....................................86
Head Restraints
.............................................143
Adjusting the Head Restraint...........................144
Tilting Head Restraints ......................................145
536
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Heated Seats...................................................151
Front Seats.............................................................151
Rear Seats.............................................................152
Heated Steering Wheel................................80
Heated Windows and Mirrors.....................141
Heated Exterior Mirrors......................................141
Heated Rear Window..........................................141
Heated Wiper Park..............................................142
Heating See: Climate Control..........................................138
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187 General Information............................................187
Hints on Controlling the Interior Climate..........................................................140
Cooling the Interior Quickly...............................141
General Hints.......................................................140
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold Weather..............................................................141
Hints on Driving With Anti-Lock Brakes
...........................................................196
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood............296 Hybrid Vehicle Frequently Asked
Questions......................................................172
Hybrid Vehicle Operation...........................168 Battery:...................................................................169
Braking:..................................................................170
Driving:...................................................................168
Driving to Optimize Fuel Economy.................170
Engine:...................................................................169
EV+ Mode..............................................................170
Starting:..................................................................168
Stopping:...............................................................169
Transmission Operation:....................................169
I
In California (U.S. Only)...............................269
Information Display Control
.........................79
Information Displays.....................................108 General Information............................................108
Information Messages
..................................119
Active Park............................................................120
Adaptive Cruise Control....................................120
Adaptive Headlamps...........................................121
AdvanceTrac ™........................................................121
Airbag.....................................................................122
Alarm......................................................................122
Automatic Engine Shutdown............................122
Battery and Charging System (12 volt)...........123 Battery and Charging System (High
Voltage).............................................................123
Blind Spot Information and Cross Traffic Alert System...............................................................124
Doors and Locks..................................................124
Driver Alert............................................................125
Fuel........................................................................\
.125
Hill Start Assist.....................................................126
Keys and Intelligent Access.............................126
Lane Keeping System.........................................127
Maintenance.........................................................128
MyKey.....................................................................129
Park Aid..................................................................130
Park Brake..............................................................131
Power Steering....................................................132
Pre-Collision Assist.............................................132
Remote Start.........................................................133
Seats.......................................................................133
Starting System ...................................................133
Tire Pressure Monitoring System....................134
Traction Control...................................................134
Transmission.........................................................135
Installing Child Restraints
..............................18
Child Seats...............................................................18
Using Lap and Shoulder Belts............................18
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................24
Using Tether Straps..............................................26
537
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Instrument Cluster........................................100
Instrument Lighting Dimmer........................85
Interior Lamps..................................................90
Front Interior Lamp...............................................90
Rear Interior Lamp.................................................91
Interior Luggage Compartment Release...........................................................72
Interior Mirror...................................................96 Auto-Dimming Mirror...........................................96
Introduction
.........................................................7
J
Jump Starting the Vehicle...........................261 Connecting the Jumper Cables......................
261
Jump Starting......................................................263
Preparing Your Vehicle......................................261
Removing the Jumper Cables.........................263
K
Keyless Entry
....................................................70
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................70
Keyless Starting
.............................................163
Ignition Modes.....................................................163
Keys and Remote Controls...........................53 L
Lane Keeping System
.................................232
Switching the System On and Off..................233
Lighting Control...............................................84 Headlamp Flasher................................................84
Headlamp High Beam.........................................
84
Lighting..............................................................84
Lincoln Automotive Financial Services......12
Lincoln Protect...............................................477 EXTENDED SERVICE PLANS (CANADA
ONLY)................................................................478
Lincoln Protect (U.S. Only)................................
477
Load Carrying
................................................249
Load Limit.......................................................249 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................253
Vehicle Loading - with and without a Trailer................................................................249
Locking and Unlocking.................................64 Activating Intelligent Access.............................65
Autolock..................................................................67
Battery Saver.........................................................68
Illuminated Entry....................................................67
Illuminated Exit......................................................67
Locking and Unlocking the Doors with the
Key Blade...........................................................66 Luggage Compartment.......................................68
Power Decklid.......................................................68
Power Door Locks................................................64
Remote Control.....................................................64
Smart Unlocks for Intelligent Access
Keys.....................................................................66
Locks..................................................................64
M
Maintenance..................................................296 General Information...........................................296
Media Hub......................................................366
Memory Function..........................................149 Easy Entry and Exit Feature.............................150
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob......
150
Saving a PreSet Position...................................149
Message Center See: Information Displays.................................
108
Mirrors See: Heated Windows and Mirrors..................
141
See: Windows and Mirrors.................................92
Mobile Communications Equipment
...........14
Moonroof...........................................................97 Bounce-Back..........................................................98
Opening and Closing the Moonroof................98
Motorcraft Parts
............................................355
538
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MyKey Troubleshooting................................62
MyKey™..............................................................59 Principle of Operation.........................................59
N
Navigation.......................................................421 cityseeker.............................................................430
Destination Mode...............................................422
Map Mode.............................................................421
Navigation Map Updates..................................430
Navigation Menu.................................................427
SiriusXM Traffic and Travel Link......................430
Waypoints.............................................................429
Normal Scheduled Maintenance..............484
O
Oil Change Indicator Reset.......................300
Oil Check See: Engine Oil Check......................................299
Opening and Closing the Hood...............296
Ordering Additional Owner's Literature......................................................273
Obtaining a French Owner’ s Manual.............273
Overhead Console
.......................................162 P
Parking Aids
..................................................205
Principle of Operation.......................................205
Passive Anti-Theft System............................74 SecuriLock..............................................................74
PATS See: Passive Anti-Theft System.........................74
Perchlorate........................................................12
Personal Safety System ™
..............................42
How Does the Personal Safety System
Work?...................................................................42
Phone
...............................................................413
During a Phone Call............................................418
Making Calls..........................................................417
Pairing Your Cell Phone for the First
Time....................................................................413
Phone Menu..........................................................414
Receiving Calls.....................................................418
Smartphone Connectivity................................420
Text Messaging....................................................419
Post-Crash Alert System............................265 Spinout Detection..............................................265
Power Door Locks See: Locking and Unlocking..............................
64
Power Seats
....................................................145
Four-Way Power Lumbar...................................147 Multi-Contour Front Seats With Active Motion
........................................................................\
.....147
Power Lumbar......................................................147
Power Windows..............................................92 Accessory Delay...................................................93
Bounce-Back ..........................................................92
One-Touch Down..................................................92
One-Touch Up.......................................................92
Window Lock..........................................................93
Pre-Collision Assist......................................244 Using the Pre-Collision Assist System..........245
Protecting the Environment
..........................15
R
Rear Parking Aid...........................................206 Obstacle Distance Indicator............................
206
Rear Seat Armrest.........................................154 Armrest pass-through........................................154
Rear Seats
.......................................................150
Rear View Camera........................................217
Using the Rear View Camera System............218
Rear View Camera See: Rear View Camera.....................................217
Refueling.........................................................180 Fuel Filler Door Manual Override Lever........182
System Warnings.................................................182
539
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Cruise Control......................................................104
Direction Indicator...............................................104
Door Ajar...............................................................104
EcoSelect...............................................................\
104
Electric Park Brake..............................................104
Engine Oil..............................................................104
Engine or Motor Coolant Temperature..........104
Fasten Seatbelt....................................................104
Front Airbag..........................................................105
Grade Assist.........................................................105
Heads Up Display...............................................105
High Beam............................................................105
Hood Ajar..............................................................105
Lane Keeping Aid................................................105
Low Fuel Level.....................................................105
Low Tire Pressure Warning..............................105
Low Washer Fluid................................................105
Parking Lamps.....................................................105
Powertrain Fault..................................................105
Ready to Drive.....................................................106
Service Engine Soon..........................................106
Stability Control...................................................106
Stability Control Off............................................106
Stop Safely............................................................107
Trunk Ajar..............................................................107
Washer Fluid Check....................................306 Washers
See: Cleaning the Exterior................................315
See: Wipers and Washers....................................81
Waxing..............................................................316
Welcome Lighting...........................................90
Wheels and Tires..........................................324 Technical Specifications...................................352
Windows and Mirrors.....................................92
Windshield Washers
.......................................83
Windshield Wipers...........................................81
Intermittent Wipe...................................................81
Wiper Blades See: Checking the Wiper Blades...................308
Wipers and Washers.......................................81
543
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index