LINCOLN MKZ HYBRID 2018 Owners Manual

The gross combined weight must neverexceed the Gross Combined WeightRating.
Note: For trailer towing informationrefer to the RV and Trailer Towing Guideavailable at an authorized dealer.
WARNINGS
Do not exceed the GVWR or theGAWR specified on the SafetyCompliance Certification label.
Do not use replacement tires withlower load carrying capacities thanthe original tires because they maylower your vehicle’s GVWR and GAWRlimitations. Replacement tires with ahigher limit than the original tires do notincrease the GVWR and GAWR
limitations.
Exceeding any vehicle weightrating limitation could result inserious damage to your vehicle,personal injury or both.
Steps for determining the correct loadlimit:
1.Locate the statement "The combinedweight of occupants and cargoshould never exceed XXX kg or XXXlb." on your vehicle’s placard.
2.Determine the combined weight ofthe driver and passengers that willbe riding in your vehicle.
3.Subtract the combined weight of thedriver and passengers from XXX kgor XXX lb.
4. The resulting figure equals theavailable amount of cargo andluggage load capacity. For example,if the “XXX” amount equals 1,400 lb.and there will be five 150 lb.
passengers in your vehicle, theamount of available cargo andluggage load capacity is 650 lb.(1400-750 (5 x 150) = 650 lb.)
5.Determine the combined weight ofluggage and cargo being loaded onthe vehicle. That weight may notsafely exceed the available cargoand luggage load capacity calculatedin Step 4.
6.If your vehicle will be towing a trailer,load from your trailer will betransferred to your vehicle. Consultthis manual to determine how thisreduces the available cargo andluggage load capacity of yourvehicle.
Helpful examples for calculating theavailable amount of cargo andluggage load capacity
Suppose your vehicle has a 1400-pound(635-kilogram) cargo and luggagecapacity. You decide to go golfing. Isthere enough load capacity to carry you,four of your friends and all the golf bags?You and four friends average 220pounds (99 kilograms) each and the golfbags weigh approximately 30 pounds(13.5 kilograms) each. The calculationwould be: 1400 - (5 x 220) - (5 x 30) =
258
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Load Carrying

1400 - 1100 - 150 = 150 pounds. Yes, youhave enough load capacity in yourvehicle to transport four friends and yourgolf bags. In metric units, the calculationwould be: 635 kilograms - (5 x 99kilograms) - (5 x 13.5 kilograms) = 635 -495 - 67.5 = 72.5 kilograms.
Suppose your vehicle has a 1400-pound(635-kilogram) cargo and luggagecapacity. You and one of your friendsdecide to pick up cement from the localhome improvement store to finish thatpatio you have been planning for thepast two years. Measuring the inside ofthe vehicle with the rear seat foldeddown, you have room for twelve100-pound (45-kilogram) bags ofcement. Do you have enough loadcapacity to transport the cement to your
home? If you and your friend each weigh220 pounds (99 kilograms), thecalculation would be: 1400 - (2 x 220) -(12 x 100) = 1400 - 440 - 1200 = - 240pounds. No, you do not have enoughcargo capacity to carry that muchweight. In metric units, the calculationwould be: 635 kilograms - (2 x 99
kilograms) - (12 x 45 kilograms) = 635 -198 - 540 = -103 kilograms. You will needto reduce the load weight by at least240 pounds (104 kilograms). If youremove three 100-pound (45-kilogram)cement bags, then the load calculationwould be:1400 - (2 x 220) - (9 x 100) =1400 - 440 - 900 = 60 pounds. Now youhave the load capacity to transport thecement and your friend home. In metricunits, the calculation would be: 635kilograms - (2 x 99 kilograms) - (9 x 45kilograms) = 635 - 198 - 405 = 32kilograms.
The above calculations also assume thatthe loads are positioned in your vehiclein a manner that does not overload thefront or the rear gross axle weight ratingspecified for your vehicle on the Safety
Compliance Certification label.
Special Loading Instructions forOwners of Pick-up Trucks and Utility-type Vehicles
WARNING
Loaded vehicles may handledifferently than unloaded vehicles.Take extra precautions, such as slowerspeeds and increased stoppingdistance, when driving a heavily loadedvehicle.
259
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Load Carrying

TOWING A TRAILER
WARNING
Never tow a trailer with an MKZHybrid. This powertrain is notdesigned to tow.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled(without access to wheel dollies, car-haulingtrailer, or flatbed transport vehicle), it can beflat-towed (all wheels on the ground,regardless of the powertrain/transmissionconfiguration) under the following conditions:
•The vehicle is facing forward so that it istowed in a forward direction.
•Place the transmission in position N. Ifyou cannot move the transmission intoN, you must override it and enable stayin neutral mode. Failing to do so mayresult in damage to the transmission. SeeTransmission (page 194).
•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 mi (80 km).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle. SeeClimate Control (page 143).
Follow these guidelines if you have a needfor recreational (RV) towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are designed to ensure that yourtransmission is not damaged.
Your vehicle can be towed with all fourwheels on the ground using the Neutral Towfeature, or with all four wheels off the groundusing a vehicle transport trailer. If you areusing a vehicle transport trailer, follow theinstruction specified by the equipmentprovider.
Neutral Tow
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
•Place the vehicle in Neutral Tow modeby doing the following:
•Put the ignition in accessory mode(ignition on, engine off ). See KeylessStarting (page 168).
•Select the neutral tow option in theinformation display.
•When prompted by the informationdisplay, press the brake pedal andselect Neutral on the transmission.Make sure the parking brake is off. Ifdone successfully, a confirmationmessage appears in the display.
•Shut the ignition off. See KeylessStarting (page 168). If the process iscompleted successfully, the N on thetransmission slowly blinks and aconfirmation message appears in thedisplay.
260
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Towing

•Do not exceed 70 mph (113 km/h).
•Start the engine and allow it to run forone minute at the beginning of each day.With the engine running and your footon the brake, shift into position D andthen into position R before shifting backinto position N.
261
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Towing

BREAKING-IN
You need to break in new tires forapproximately 300 mi (480 km). During thistime, your vehicle may exhibit some unusualdriving characteristics. The engine alsoneeds to break in. Avoid hard accelerationsand driving too fast for the first 1,000 mi(1,600 km). If possible, avoid carrying heavyloads up steep grades during the break-inperiod.
ECONOMICAL DRIVING
Fuel economy is affected by several thingssuch as how you drive, the conditions youdrive under and how you maintain yourvehicle.
There are some things to keep in mind thatmay improve your fuel economy:
•Accelerate and slow down in a smooth,moderate fashion.
•Drive at steady speeds.
•Anticipate stops; slowing down mayeliminate the need to stop.
•Combine errands and minimizestop-and-go driving (When runningerrands, go to the furthest destinationfirst and then work your way back home).
•Close the windows for high-speeddriving.
•Drive at reasonable speeds.
•Keep the tires properly inflated and useonly the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduledmaintenance.
There are also some things you may want toavoid doing because they reduce your fueleconomy:
•Avoid sudden or hard accelerations.
•Avoid revving the engine before turningoff the car.
•Avoid long idle periods.
•Do not warm up your vehicle on coldmornings.
•Reduce the use of air conditioning andheat.
•Avoid using speed control in hilly terrain.
•Do not rest your foot on the brake pedalwhile driving.
•Avoid carrying unnecessary weight.
•Avoid adding particular accessories toyour vehicle (e.g. bug deflectors,rollbars/light bars, running boards, skiracks).
•Avoid driving with the wheels out ofalignment.
DRIVING THROUGH WATER
WARNING
Do not drive through flowing or deepwater as you may lose control of yourvehicle.
Note:Driving through standing water cancause vehicle damage.
Note:Engine damage can occur if waterenters the air filter.
Before driving through standing water, checkthe depth. Never drive through water that ishigher than the bottom of the front rockerarea of your vehicle.
262
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Driving Hints

When driving through standing water, drivevery slowly and do not stop your vehicle. Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check that thesteering power assist works.
FLOOR MATS
WARNINGS
Use a floor mat designed to fit thefootwell of your vehicle that does notobstruct the pedal area. Failure to follow thisinstruction could result in the loss of controlof your vehicle, personal injury or death.
Pedals that cannot move freely cancause loss of vehicle control andincrease the risk of serious personal injury.
Secure the floor mat to both retentiondevices so that it cannot slip out ofposition and interfere with the pedals. Failureto follow this instruction could result in theloss of control of your vehicle, personal injuryor death.
Do not place additional floor mats orany other covering on top of theoriginal floor mats. This could result in thefloor mat interfering with the operation of thepedals. Failure to follow this instruction couldresult in the loss of control of your vehicle,personal injury or death.
WARNINGS
Always make sure that objects cannotfall into the driver foot well while yourvehicle is moving. Objects that are loose canbecome trapped under the pedals causinga loss of vehicle control.
To install the floor mats, position the floormat eyelet over the retention post and pressdown to lock in position.
To remove the floor mat, reverse theinstallation procedure.
Note:Regularly check the floor mats to makesure they are secure.
263
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Driving HintsE259345 E142666

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
264
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside Emergencies

If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
This program is separate from the NewVehicle Limited Warranty, beginning fromthe original warranty start date and lasts thelife of the vehicle for the original owner.Subsequent owners receive coverage thatis concurrent with the 6 years or 70,000 mi(110,000 km) (whichever occurs first)powertrain warranty coverage period.
If you purchased your vehicle in Canada andrequire roadside assistance, please call1-800-387-9333.
Vehicles Sold in Canada: UsingRoadside Assistance
Complete the roadside assistanceidentification card and place it in your walletfor quick reference.
In Canada, this card is found in the WarrantyGuide in the glove compartment of yourvehicle.
Vehicles Sold in Canada: RoadsideAssistance Program Coverage
The service is available 24 hours a day,seven days a week.
Canadian roadside coverage and benefitsmay differ from the U.S. coverage.
For complete program coverage detailsreview your warranty guide, contact yourdealer, call us in Canada at 1-800-387-9333,or visit our website atwww.lincolncanada.com.
HAZARD FLASHERS
Note:The hazard flashers operate when theignition is in any position, or if the key is notin the ignition. If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The flasher control is on theinstrument panel. Use your hazardflashers when your vehicle iscreating a safety hazard for other motorists.
•Press the flasher control and all front andrear direction indicators flash.
•Press the button again to switch them off.
FUEL SHUTOFF
WARNING
If your vehicle has been involved in acrash, have the fuel system checked.Failure to follow this instruction could resultin fire, personal injury or death.
265
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside Emergencies

Note: When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat various systems are safe to restart. Once the vehicle determines the systemsare safe, then the vehicle allows you torestart.
Note:In the event that your vehicle does notrestart after your third attempt, contact aqualified technician.
The fuel pump shutoff stops the flow of fuelto the engine in the event of a moderate tosevere crash. Not every impact causes ashutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
1. Press START/STOP to switch off yourvehicle.
2.Press the brake pedal and START/STOPto switch on your vehicle.
3. Check the information display for theReady to Drive light as the gasolineengine may not start, but the electricmotor may be running. If you do not seethe Ready to Drive light, repeat Steps 1and 2 up to two more times.
JUMP STARTING THE VEHICLE
WARNINGS
Batteries normally produce explosivegases which can cause personal injury.Therefore, do not allow flames, sparks orlighted substances to come near the battery.When working near the battery, always shieldyour face and protect your eyes. Alwaysprovide correct ventilation.
Keep batteries out of reach of children.Batteries contain sulfuric acid. Avoidcontact with skin, eyes or clothing. Shieldyour eyes when working near the battery toprotect against possible splashing of acidsolution. In case of acid contact with skin oreyes, flush immediately with water for aminimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
Use only adequately sized cables withinsulated clamps.
Preparing Your Vehicle
Do not attempt to push-start your automatictransmission vehicle.
Note:Attempting to push-start a vehicle withan automatic transmission may causetransmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure the twovehicles do not touch.
Connecting the Jumper Cables
WARNINGS
Do not connect the end of the secondcable to the negative (-) terminal of thebattery to be jumped. A spark may cause anexplosion of the gases that surround thebattery.
266
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside Emergencies

WARNINGS
Do not use fuel lines, engine valvecovers, windshield wiper arms, theintake manifold, or hood latch as groundpoints.
Note:Your vehicle has two battery prongsthat are accessible from under the hood,even though the actual battery is located inthe trunk. You can jump start your vehiclethe same way conventional vehicles can beusing these prongs.
Note:Do not attach the end of the positivecable to the studs or L-shaped eyelet locatedabove the positive (+) terminal of yourvehicle’s battery. High current may flowthrough and cause damage to the fuses.
Note:To avoid reverse polarity connections,make sure that you correctly identify thepositive (+) and negative (-) terminals on boththe disabled and booster vehicles beforeconnecting the cables.
Negative prong (–).A
Positive prong (+).B
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
267
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing
Roadside EmergenciesE226509 4
2
1
3
E142664