LINCOLN MKZ HYBRID 2020 Owners Manual

SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential Reception Issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting Tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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Troubleshooting Tips
Action
Cause
Message
Contact SiriusXM at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this channel.
Unsubscribed Channel
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the SiriusXM satellite or
SiriusXM tower to your vehicle antenna.
Satellite acquiring signal…
No action required. The process may take up to
three minutes.
Update of channel programming in progress.
Updating…
Contact SiriusXM at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Questions? Call 1-888-539-7474
Use the channel guide or the Sirius XM Settings
tile to turn off the Lock or Skip function on that
station.
All the channels in the selected category are either
skipped or locked.
None found. Check channel guide.
No action required.
SiriusXM has updated the channels available for
your vehicle.
SIRIUS Subscription updated
HD Radio ™ Information (If Available)
To activate HD radio, please see the Radio
Settings in the Settings Chapter. See
Settings (page 437). Note:
HD Radio broadcasts are not available
in all markets.
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HD Radio technology is the digital evolution
of analog AM/FM radio. Your system has a
special receiver that allows it to receive
digital broadcasts (where available) in
addition to the analog broadcasts, it already
receives. Digital broadcasts provide a better
sound quality than analog broadcasts with
free, crystal-clear audio and no static or
distortion. For more information, and a guide
to available stations and programming,
please visit:
Website
www.hdradio.com
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the following indicators on
your screen: The HD logo is grey when acquiring a digital
station, and then changes to orange when
digital audio is playing. When this logo is
available, you may also see Title and Artist
fields on-screen.
The multicast indicator appears in FM mode
(only) if the current station is broadcasting
multiple digital broadcasts. The highlighted
numbers signify available digital channels
where new or different content is available.
HD1 signifies the main programming status
and is available in analog and digital
broadcasts. Other multicast stations (HD2
through HD7) are only available digitally.
Note:
There is also an additional feature for
stations that have more than 1 HD multicast
(For example, HD1 or HD2). The HD logo and
Radio text appears as a button. Pressing this
button allows you to cycle through all of the
HD stations on that specific frequency. For
example, if you are on 101.1 and it has HD1,
HD2, HD3, pressing the button repeatedly
causes the radio to cycle through the HD
stations in a cyclic increasing order.
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When HD Radio broadcasts are active, you can access the following functions:
Action and Description
Message
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slot
until the sound returns. There is a brief mute while the radio saves the\
station. Sound returns
when the channel saves. When switching to an HD2 or HD3 memory preset, t\
he sound mutes
before the digital audio plays, because the system has to reacquire the \
digital signal.
Presets
Note: As with any station you save, you cannot access the saved station if your vehicle is outside the sta\
tion’ s reception area.
HD Radio Reception and Station Troubleshooting Potential Reception Issues
If you are listening to a multicast station and you are on the fringe of\
the reception area, the station
may mute due to weak signal strength.
Reception area
If you are listening to HD1, the system changes back to the analog broad\
cast until the digital
broadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicast
channels, the station mutes and stays muted unless it is able to connect\
to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast \
stations), it first plays the
station in the analog version. Once the receiver verifies the station is\
an HD Radio station, it shifts
to the digital version. Depending on the station quality, you may hear a slight sound change when
the station changes from analog to digital. Blending is the shift from a\
nalog to digital sound or
digital back to analog sound.
Station blending
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential Station Issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form.
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form.
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
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Station Issue Form
http://hdradio.com/stations/feedback
HD Radio Technology manufactured under
license from iBiquity Digital Corporation and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of DTS. The vehicle manufacturer and DTS
are not responsible for the content sent using
HD Radio technology. Content may be
changed, added or deleted at any time at
the station owner's discretion. CD (If equipped)
Once you select this option, the system
returns you to the main audio screen.
The current audio information appears on
the screen.
The following buttons are also available: Function
Button
You can use the browse button to select a track.
Browse
Select this button and a small number one displays to indicate the track\
is set to repeat.
Repeat
For MP3 CDs, this button allows you to toggle through repeat off, repeat one track (a small number
one displays), and repeat current folder (a small folder displays).
Select the shuffle symbol to have the audio on the disk play in random o\
rder.
Shuffle
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You can use the forward, reverse, pause or
play buttons to control the audio playback.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you to
access media that you store on your
Bluetooth device or USB device such as
music, audio books or podcasts.
The following buttons are available for Bluetooth and USB: Function
Button
Pressing the repeat button toggles the repeat setting through three mode\
s: repeat off (button not
highlighted), repeat all (button highlighted) and repeat track (butt\
on highlighted with a small number
one).
Repeat
Play the tracks in random order.
Shuffle
You can use the forward, reverse, pause or
play buttons to control the audio playback.
To get more information about the currently
playing track, press the cover art or Info
button. For some devices, SYNC 3 is able to provide
30-second skip buttons when you listen to
audio books or podcasts. These buttons
allow you to skip forward or backward within
a track.
While playing audio from a USB device you
can look for certain music by selecting the
following:
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Function
Button
If available, displays the list of tracks in the Now Playing playlist.
Browse
This option, which is available under browse, allows you to play all
tracks or to filter the available media into one of the below categories\
.
New Search
Play All
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specific letter to view within the
category you are browsing.
A-Z Jump
If available, this allows you to browse the folders and files on your
USB device.
Explore Device
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USB Ports
The USB ports are in the center console or
behind a small access door in the instrument
panel.
This feature allows you to plug in USB media
devices, memory sticks, flash drives or thumb
drives, and charge devices if they support
this feature.
Select this option to play audio from your
USB device. Apps
The system supports the use of certain audio
apps such as iHeartRadio through a USB or
Bluetooth enabled device.
Each app gives you different on-screen
options depending on the app's content.
See Apps (page 435).
Supported Media Players, Formats and
Metadata Information
The system is capable of hosting nearly any
digital media player, including iPod, iPhone,
and most USB drives.
Supported audio formats include MP3, WMA,
WAV, AAC, and FLAC.
Supported audio file extensions include MP3,
WMA, WAV, M4A, M4B, AAC, and FLAC.
Supported USB file systems include: FAT,
exFAT, and NTFS.
SYNC 3 is also able to organize the media
from your USB device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file. If your indexed media files contain no
information embedded in these metadata
tags, SYNC 3 may classify the empty
metadata tags as unknown.
SYNC 3 is capable of indexing up to 50,000
songs per USB device, for up to 10 devices.
CLIMATE (IF EQUIPPED)
Touch the climate button on the touchscreen
to access your climate control features.
Note: You can switch temperature units
between Fahrenheit and Celsius.
See
Settings (page 437).
Accessing the Climate Control Menu Touch the button to access
additional controls for the front
climate system.
Directing the Airflow Touch the button to direct airflow
to the windshield air vents and
de-mister.
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Touch the button to direct airflow
to the instrument panel air vents.
Touch the button to direct airflow
to the footwell air vents.
You can direct air through any combination
of these air vents.
Setting the Blower Motor Speed Touch up or down to increase or
decrease the volume of air that
circulates in your vehicle.
Setting the Temperature
Touch up or down on the left-hand
temperature control to set the left-hand
temperature.
Note: This control also adjusts the right-hand
side temperature when you switch off dual
zone mode.
Touch up or down on the right-hand
temperature control to set the right-hand
temperature. Switching Auto Mode On and Off Touch the button to switch on
automatic operation, then set the
temperature.
The system adjusts the blower motor speed,
air distribution, air conditioning operation,
and outside or recirculated air to reach and
maintain the temperature you have set.
Switching the Air Conditioning On and
Off A pop-up appears on the screen
to display the air conditioning
options.
MAX A/C: Touch the button to activate and
maximize cooling. The driver and passenger
temperatures are set to LO, recirculated air
flows through the instrument panel vents, air
conditioning automatically turns on and the
fan automatically adjusts to the highest
speed.
A/C: Touch to switch the air conditioning on
or off. Use A/C with recirculated air to
improve cooling performance and efficiency. Note:
In certain conditions, such as
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On and
Off Touch the button.
Switching the Climate Controlled Seats
On and Off Touch the button to cycle through
the various climate controlled seat
settings.
Switching Dual Zone Mode On and Off Touch the button to switch on
temperature control for the
right-hand side of the vehicle.
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