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•Finally, have the engine block heater system checked during your fall
tune-up to be sure it’s in good working order.
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater system may consume anywhere between 400 watts or 1000 watts
of power per hour. Your factory installed block heater system does not
have a thermostat; however, maximum temperature is attained after
approximately three hours of operation. Block heater operation longer
than three hours will not improve system performance and will
unnecessarily use additional electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Your service brakes are self-adjusting. Refer to thescheduled
maintenance informationfor scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a “metal-to-metal,” “continuous grinding” or
“continuous squeal” sound is present while braking, the brake linings
may be worn-out and should be inspected by an authorized dealer.
Refer toBrake system warning
lightin theInstrument Cluster
chapter for information on the brake
system warning light.
WARNING:If you are driving down a long or steep hill, shift to
a lower gear. Do not apply your brakes continuously, as they may
overheat and become less effective.
P!
BRAKE
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Anti-lock brake system (ABS)
On ABS-equipped vehicles, a noise from the hydraulic pump motor and
pulsation in the pedal may be observed during ABS braking events. Pedal
pulsation coupled with noise while braking under panic conditions or on
loose gravel, bumps, wet or snowy roads is normal and indicates proper
functioning of the vehicle’s anti-lock brake system. The ABS performs a
self-check after you start the engine and begin to drive away. A brief
mechanical noise may be heard during this test. This is normal. If a
malfunction is found, the ABS warning light will come on. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by an authorized dealer.
The ABS operates by detecting the onset of wheel lockup during brake
applications and compensates for this tendency. The wheels are
prevented from locking even when the brakes are firmly applied.
Using ABS
•In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain steering
control of your vehicle and, providing there is sufficient space, will
enable you to avoid obstacles and bring the vehicle to a controlled
stop.
•The anti-lock system does not always reduce stopping distance.
Always leave enough room between your vehicle and the vehicle in
front of you to stop.
•We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
ABS warning lamp
The ABS warning lamp in the
instrument cluster momentarily
illuminates when the ignition is
turned on. If the light does not
illuminate momentarily at start up,
remains on or continues to flash, the ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake
released. If your brake warning lamp illuminates, have your vehicle
serviced immediately.
ABS
P!
BRAKE
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WARNING:If a failure has been detected within the
AdvanceTracwith RSCsystem, thesliding caricon
will
illuminate steadily. Verify that the AdvanceTracwith RSCsystem is
not manually disabled (push the AdvanceTracwith RSC“Off “
button located on the center of the instrument panel). If thesliding
caricon
still illuminates steadily, have the system serviced by an
authorized dealer immediately. Operating your vehicle with
AdvanceTracwith RSCdisabled could lead to an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
The AdvanceTracwith RSCsystem provides the following stability
enhancement features for certain driving situations:
•Traction Control (TCS), which functions to help avoid drive-wheel
spin and loss of traction.
•Electronic Stability Control (ESC), which functions to help avoid skids
or lateral slides
•Roll Stability Control™ (RSC), which functions to help avoid a
vehicle roll-over.
The AdvanceTracwith RSCsystem automatically enables each time
the engine is started. All features of the AdvanceTracwith RSCsystem
(TCS, ESC, and RSCare active and monitor the vehicle from start-up).
However, the system will only intervene if the driving situation requires
it.
The AdvanceTracwith RSC
system includes an AdvanceTrac
with RSC“Off” button on the
center of the instrument panel, and
a “sliding car” icon
in the
instrument cluster. The “sliding car”
icon
in the instrument cluster will illuminate temporarily during
start-up as part of a normal system self-check, or during driving if a
driving situation causes the AdvanceTracwith RSCsystem to operate.
If the “sliding car” icon
illuminates steadily, verify that the
AdvanceTracwith RSCsystem is not manually disabled by pressing
the AdvanceTracwith RSC“Off” button located on the center of the
instrument panel. If the “sliding car” icon
remains steadily
illuminated, have the system serviced by an authorized dealer
immediately. The message center will also indicate a failure with the
AdvanceTracwith RSCsystem.
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During trailer sway control events the “sliding car”icon in the
instrument cluster will flash momentarily. The cluster message center
will also displayTRAILER SWAY REDUCE SPEED. In some cases
when trailer sway is detected, the vehicle speed is too high and may be
above a speed at which trailer sway will not grow continuously. This may
cause the system to activate multiple times, causing a gradual reduction
in speed.
Note:The trailer sway control will only activate at speeds greater than
40 mph (64 km/h).
Disabling Trailer Sway Control
Trailer sway control can be disabled during any key cycle. SeeMessage
centerin theInstrument Clusterchapter. Note that regardless of
chosen enable state, trailer sway control will be re-enabled at each new
key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to decrease the driver’s effort in steering the vehicle.
To help prevent damage to the power steering pump:
•Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
•Do not operate the vehicle with the power steering pump fluid level
below the MIN mark on the reservoir.
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
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“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills. A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill,
start in a lower gear rather than
downshifting to a lower gear from a
higher gear once the ascent has
started. This reduces strain on the
engine and the possibility of stalling.
If you do stall out, do not try to
turn around because you might roll
over. It is better to back down to a
safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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CHANGING THE TIRES
If you get a flat tire while driving, do not apply the brake heavily.
Instead, gradually decrease your speed. Hold the steering wheel firmly
and slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare tire is in use. To restore the full functionality
of the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
Have a flat serviced by an authorized dealer in order to prevent damage
to the TPMS sensors, refer toTire pressure monitoring system
(TPMS)in theTires, Wheels and Loadingchapter. Replace the spare
tire with a road tire as soon as possible. During repairing or replacing of
the flat tire, have the authorized dealer inspect the TPMS sensor for
damage.
WARNING:The use of tire sealants may damage your Tire
Pressure Monitoring System and should not be used.
WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
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•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, activate
the hazard flashers and set the
parking brake.
2. Place the gearshift in P (Park)
and turn the engine off.
Location of the spare tire and tools
The spare tire and tools for your vehicle are stowed in the following
locations:
Item Location
Spare tire Under the vehicle, just forward of
the rear bumper
Jack tools and jacking instructions Under the access panel located in
the floor compartment behind the
rear seat
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the front frame-mounted tow hooks is not recommended or advised.
Note:The air suspension control and the ignition must be turned off
before being towed. Refer toAir suspensionin theDrivingchapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
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GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
Ford, Lincoln, or Mercury dealer. While any authorized dealer handling
your vehicle line will provide warranty service, we recommend you
return to your selling authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs require special training and/or
equipment, so not all authorized dealers are authorized to perform all
warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.genuineservice.com.
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance
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