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AIR SUSPENSION SYSTEM (IF EQUIPPED)
WARNING:On vehicles equipped with air suspension, turn the
air suspension and the ignition switch off prior to jacking,
hoisting or towing your vehicle.
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Acceleration
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs. If you exceed
the load limit, the rear air suspension may not operate. The air
suspension system will stay active for 40 minutes after the ignition is
turned off to accommodate any load changes. (The air compressor may
run when the vehicle is off; this is normal.)
The air suspension system can be enabled or disabled through the
message center. Refer to theInformation Displayschapter.
If the system is off, the rear air suspension will not operate and will not
raise (pump) or lower (vent) while the vehicle is not moving. However, if
the system determines that the vehicle is low or high and needs to make
a height adjustment while driving at speeds above 15 mph (24 km/h), the
system will pump or vent as required. Normal vehicle operation does not
require any action by the driver.
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The running boards automatically
move when the doors are opened to
assist entering and exiting the
vehicle.
Automatic Power Deploy
The running boards will extend down and out when the doors are opened.
Automatic Power Stow
The running boards will return to the stowed position after a two second
delay when the doors are closed.
Manual Power Deploy
To manually operate the running boards, refer to theInformation
Displayschapter.
•This feature can manually set the running boards in the deployed
(OUT) position for access to the roof.
•When running boards are manually set in the deployed position, they
will return to the stowed position and enter automatic mode when the
vehicle speed exceeds 5 mph (8 km/h).
Enable and Disable
To enable and disable the power running board feature, refer to the
Information Displayschapter.
•When this feature is disabled (OFF), the running boards will move to
the stowed position regardless of the position of the doors.
•When this feature is enabled (AUTO), the running boards will move
back to the correct positions based off of the door positions.
Bounce-Back
If an object is in the way of the moving running board, it will reverse
direction and move to the end of travel.
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This feature applies the vehicle brakes at individual wheels and, if
necessary, reduces engine power. If the trailer begins to sway, the
stability control light flashes and the messageTRAILER SWAY
REDUCE SPEEDappears in the information display. The first thing to
do is slow the vehicle down, then pull safely to the side of the road and
check for proper tongue load and trailer load distribution. See theLoad
Carryingchapter for specific loading information.
RECOMMENDED TOWING WEIGHTS
Note:Do not exceed the trailer weight for your vehicle configuration
listed in the chart below.
Note:Make sure to take into consideration trailer frontal area. Do not
exceed:
•36.5 feet
2(3.39 meters2) trailer frontal area for vehicles with the
standard towing package
•60.0 feet
2(5.57 meters2) trailer frontal area for vehicles with the
optional towing package
Note:For high altitude operation, reduce the gross combined weight by
2% per 1000 feet (300 meters) starting at the 1000 foot (300 meter)
elevation point.
Note:Certain states require electric trailer brakes for trailers over a
specified weight. Be sure to check state regulations for this specified
weight. The maximum trailer weights listed may be limited to this
specified weight, as the vehicle’s electrical system may not include the
wiring connector needed to activate electric trailer brakes.
Your vehicle may tow a Class I, II , III or IV trailer provided the
maximum trailer weight is less than or equal to the maximum trailer
weight listed for your vehicle configuration on the following chart.
2WD/4WD Tow Package Maximum GCWR - lb (kg)
2WD Standard 12000 (5443)
2WD Optional 15000 (6804)
2WD L Standard 12300 (5579)
2WD L Optional 15000 (6804)
4WD Standard 12300 (5579)
4WD Optional 15000 (6804)
4WD L Standard 12500 (5670)
4WD L Optional 15000 (6804)
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Item Capacity Ford part nameFord part number / Ford
specification
Windshield washer fluid Fill as requiredMotorcraftPremium
Windshield Washer
Concentrate (US)
Premium Quality Windshield
Washer Fluid (Canada)ZC-32-A (US)
CXC-37-(A, B, D, and F)
(Canada) /
WSB-M8B16-A2/- -
Fuel tank (standard)28.0 gallons
(106.0L)——
Fuel tank (Navigator L)33.5 gallons
(126.8L)——
1Add the coolant type originally equipped in your vehicle.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C945-A, SAE 5W-20, and display the API Certification
mark.3Your engine has been designed to be used with Ford engine oil, which gives a fuel economy
benefit while maintaining the durability of your engine. Using oils other than the one specified can
result in longer engine cranking periods, reduced engine performance, reduced fuel economy and
increased emission levels.4Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler.5Automatic transmissions that require MERCONLV should only use MERCONLV fluid. Refer to
scheduled maintenance informationto determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.6Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated
for life. These lubricants are not to be checked or changed unless a leak is suspected, service is
required or the axle has been submerged in water. The axle lubricant should be changed any time
the axle has been submerged in water.
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USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and Listening appears in the
display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
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•Speak naturally, without long pauses between words.
•At any time you can interrupt the system while it is speaking by
pressing the voice icon.
USING SYNC WITH YOUR PHONE
Hands-free calling is one of the main features of SYNC. While the system
supports a variety of features, many are dependent on your cellular
phone’s functionality. At a minimum, most cellular phones with Bluetooth
wireless technology support the following functions:
•Answering an incoming call.
•Ending a call.
•Using privacy mode.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messaging using Bluetooth and automatic
phonebook download, are phone-dependent features. To check your
phone’s compatibility, see your phone’s user manual and visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
Pairing a Phone for the First Time
Note:SYNC can support downloading up to approximately 2000 entries
per Bluetooth-enabled cellular phone.
Note:Make sure the vehicle ignition and radio are turned on and the
transmission is in positionP.
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Wirelessly pairing your phone with SYNC allows you to make and receive
hands-free calls.
1. Press the phone button; when the display indicates no phone is
paired, press OK.
2. When Add Bluetooth Device appears, press OK.
3. When Find SYNC appears in the display, press OK.
4. Put your phone into Bluetooth discovery mode. See your phone’s
user guide if necessary.
5. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display.
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6. The display indicates when the pairing is successful.
7. Depending on your phone’s capability and your market, the system
may prompt you with questions such as setting the current phone as
the primary phone (the phone SYNC automatically tries to connect
with first upon vehicle start-up), downloading your phone book, etc.
Pairing Subsequent Phones
Note:To scroll through the menus, press the up and down arrows on
your audio system.
Note:Make sure the vehicle ignition and radio are turned on and that
the transmission is in positionP.
1. Press the phone button and scroll until System Settings is selected.
2. Press OK and scroll until Bluetooth Devices is selected and press OK.
3. Scroll until Add Bluetooth Device is selected and press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone into Bluetooth discovery mode. See your phone’s
user guide if necessary.
6. When prompted on your phone’s display, enter the six-digit PIN
provided by SYNC in the radio display. The display indicates when
the pairing is successful.
7. The system then prompts with questions such as if you would like to
set the current phone as the primary phone (the phone SYNC
automatically tries to connect with first upon vehicle start-up),
download your phone book, etc.
Phone Voice Commands
Press the voice icon and say “Phone”. Say any of the following:
“PHONE”
“Call <name>”1
“Call <name> on mobile OR cell”1
“Call <name> on other”1
“Phone book <name> at home”2
“Phone book <name> on mobile OR cell”2
“Call history outgoing”2
“Phone book <name> on Other”2
“Call history missed”2
“Menu”2,3
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Phone book commands:When you ask SYNCto access a phone book
name, number, etc., the requested information appears in the display to
view. Press the phone button and say “Call” to call the contact.
“DIAL”
“411” (four-one-one), “911” (nine-one-one), etc.
“700 (seven hundred)” (seven hundred)
“800 (eight hundred)” (eight hundred)
“900 (nine hundred)” (nine hundred)
“#” “/” (pound, slash)
“<number> 0–9”
“Asterisk” (*)
“Clear” (deletes all entered digits)
“Delete” (deletes one digit)
“Plus”
“Star”
Note:To exit dial mode, press and hold the phone button or press
MENU to go to the PHONE menu.
Making Calls
Press the voice icon and when prompted say:
1. Say “Call <name>” or “Dial”, then the desired number.
2. When the system confirms the number, say “Dial” again to initiate the
call.
To erase the last spoken digit, say “Delete” or press the left arrow button. To
erase all spoken digits, say “Clear” or press and hold the left arrow button.
To end the call, press and hold the phone button.
Receiving Calls
When receiving a call, you can:
•Answer the call by pressing the phone button.
•Reject the call by pressing and holding the phone button.
•Ignore the call by doing nothing.
Phone Options during an Active Call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc. Use the arrow
buttons to scroll through the menu options.
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To access:
1. Press MENU during an active call.
2. When Active Call Menu is selected, press OK.
3. Scroll to cycle through the following options:
When you select: You can:
Mute Call
?Mute the call.
PrivacySwitch a call from an active hands-free
environment to your cellular phone for a more
private conversation.
Press OK when Privacy on/off appears. (The
display indicates In Privacy and the system
transfers your call.)
Call HoldPut an active call on hold.
Press OK when Place Call on Hold? appears. To
answer another call at this time, press the phone
button.
Join CallsJoin two separate calls.
1. Press the phone button.
2. Access the desired contact through SYNC or
use voice commands to place the second call.
Once actively in the second call, press MENU.
3. Scroll until Join Calls appears and press OK.
Press OK again when Join Calls?appears.
Note:SYNC supports a maximum of three callers
on a multiparty/conference call.
Enter TonesEnter “tones” such as numbers for passwords.
Scroll until the desired number appears in the
display, then press OK; a tone sounds as
confirmation. Repeat as necessary.
PhonebookAccess your phonebook contacts.
1. Press OK to select, then scroll through your
phonebook contacts.
2. Press OK again when the desired selection
appears in the display.
3. Press the phone button.
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When you select: You can:
Call HistoryAccess your call history log.
1. Press OK to select, then scroll through your call
history options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in
the display.
3. Press the phone button to call the selection.
ReturnExit the current menu.
Accessing Features through the Phone Menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as access phone
and system settings. You can also access advanced features, such as 911
Assist, Vehicle Health Report and SYNC Services.
1. Press the phone button to enter the Phone Menu.
2. Scroll to cycle through:
When you select: You can:
Phone RedialRedial the last number called (if available). Press
OK to select, then press OK again to confirm.
Call History
1Allows you to access any previously dialed,
received or missed calls while your phone has
been connected to the system.
1. Press OK to select.
2. Scroll to select from Call History Incoming, Call
History Outgoing or Call History Missed. Press OK
make your selection.
3. Press OK or the phone button to call the
desired selection.
Note:The system attempts to automatically
re-download your phone book and call history
each time your phone connects to SYNC (if the
auto download feature is on and your
Bluetooth-enabled cellular phone supports this
feature).
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