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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
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Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
The Lincoln Maintenance Protection Plan is honored at authorized
Lincoln dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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GENERAL INFORMATION
Radio Frequencies and Reception Factors
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.9–107.7, 107.9 MHz
Radio reception factors
Distance and
strengthThe further you travel from an FM station,
the weaker the signal and the weaker the
reception.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with the reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the audio
system muting.
CD and CD Player Information
Note:CD units play commercially pressed 4.75-inch (12 centimeter)
audio compact discs only. Due to technical incompatibility, certain
recordable and re-recordable compact discs may not function correctly
when used in Ford CD players.
Note:Do not insert CDs with homemade paper (adhesive) labels into
the CD player as the label may peel and cause the CD to become
jammed. You should use a permanent felt tip marker rather than
adhesive labels on your homemade CDs. Ballpoint pens may damage
CDs. Please contact your authorized dealer for further information.
Note:Do not use any irregularly shaped discs or discs with a scratch
protection film attached.
Always handle discs by their edges only. Clean the disc with an approved
CD cleaner only. Wipe it from the center of the disc toward the edge.
Do not clean in a circular motion.
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Do not expose discs to direct sunlight or heat sources for extended
periods.
MP3 Track and Folder Structure
Audio systems capable of recognizing and playing MP3 individual tracks
and folder structures work as follows:
•There are two different modes for MP3 disc playback: MP3 track
mode (system default) and MP3 folder mode.
•MP3 track mode ignores any folder structure on the MP3 disc. The
player numbers each MP3 track on the disc (noted by the .mp3 file
extension) from T001 to a maximum of T255.Note:The maximum
number of playable MP3 files may be less depending on the structure
of the CD and exact model of radio present.
•MP3 folder mode represents a folder structure consisting of one level
of folders. The CD player numbers all MP3 tracks on the disc (noted
by the .mp3 file extension) and all folders containing MP3 files, from
F001 (folder) T001 (track) to F253 T255.
•Creating discs with only one level of folders helps with navigation
through the disc files.
If you are burning your own MP3 discs, it is important to understand
how the system reads the structures you create. While various files
may be present, (files with extensions other than mp3), only files with
the .mp3 extension are played; other files are ignored by the system.
This enables you to use the same MP3 disc for a variety of tasks on your
work computer, home computer and your in-vehicle system.
In track mode, the system displays and plays the structure as if it were
only one level deep (all .mp3 files play, regardless of being in a specific
folder). In folder mode, the system only plays the .mp3 files in the
current folder.
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AM/FM/CD WITH SYNC®
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
A.Memory presets:
•In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until
sound returns.
•In satellite radio mode, store up to six stations on each satellite band.
B.Eject:
•Press this button to eject the current CD.
•To eject a specific CD, press this button, then the corresponding
memory preset button.
•Press and hold this button to eject all CDs.
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C.TUNE and Phone:
•In radio mode, turn the control to manually search the frequency
band.
•In MP3 mode, turn the control to go to the next or previous folder
(when folder mode is active).
•In satellite radio mode, press theSEEKbuttons to tune to the next
or previous channel.
•In category mode, turn the control to scroll through the list of
available satellite radio categories.
•In phone mode, press this button to access the phone features of the
SYNC system. See theSYNC®chapter for more information.
D.MENU:Press this button to access different audio system features.
You can also adjust settings for the family entertainment system if your
vehicle is equipped with this feature.
•If your vehicle is equipped with satellite radio, you can access
different menus by pressingOK.
•Set the time by pressingMENUuntilSET HOURSorSET
MINUTESappears and using the arrow buttons to adjust the time.
•Set the strongest stations on the radio frequency by pressingMENU
untilAUTOSETappears.AUTOSETdoes not override your original
presets.
•RBDSdisplays text transmitted by certain radio stations and
searches for music categories. To search for music categories, turn on
RBDS (by using theSEEKbuttons whenRBDS ON/OFFappears).
Press the up and down arrow buttons to scroll through categories,
then use theSEEKbuttons to begin the search.
•SPEEDVOL(speed compensated volume) allows you to adjust radio
volume to compensate for noise levels when vehicle speed increases.
•Track/Folderis only available on MP3 files when in CD mode. In
track mode, pressing theSEEKarrows allows you to scroll through
all the tracks on the disc. In folder mode, pressing theSEEKarrows
allows you to scroll through all the tracks within the selected folder.
Press theFOLDERbuttons to access other folders.
•COMPRESS(Compression) is only available in CD and MP3 modes.
Switching compression on brings the soft and loud passages together
for a more consistent listening level. Use theSEEKbuttons and up
and down arrow buttons to switch it on and off.
•Family entertainment options are also available, if your vehicle is
equipped with this feature.
E.Up and down arrow buttons:Press these buttons to make
selections inMENUmode.
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F.Play, Pause and OK:
•Play and Pause allow you to play or pause a track when listening to a
CD.
•OKallows you to confirm commands with phone and media features
of the SYNC system. See theSYNC®chapter for more information.
G.SEEK:
•In radio mode, press and release this button to go to the next preset
radio station or disc track.
•In CD and MP3 modes, press this button to select the next track, or
press and hold to advance within the same track.
H.FWD:Press this button to manually fast forward in a CD track or
MP3 file.
I.TEXT/SCAN:
•In radio and CD/MP3 mode, press and hold to hear a brief sampling
of radio stations, CD tracks or MP3 files.
•In CD/MP3 mode, press and release to display track title, artist name
and disc title.
Note:In text mode, sometimes the display requires additional text to be
displayed. When the > or < indicator is present, press the SEEK arrows
to view the additional text.
J.REV:Press this button to manually rewind in a CD track or MP3 file.
K.SEEK:
•In radio mode, press and release this button to go to the previous
preset radio station or disc track.
•In CD and MP3 modes, press this button to select the previous track,
or press and hold to reverse within the same track.
L.SHUFFLE:Play music on the selected CD or MP3 folder in random
order.
M.AM/FM:Press this button to select a frequency band.
N.CD:Press this button to enter CD or MP3 mode.
O.AUX:Press this button to access the media features of the SYNC®
system. See theSYNC®chapter for more information.
P.VOL-PUSH:
•Press this button to switch the system off and on.
•Turn it to adjust the volume.
Q.CD slot:Insert a CD.
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R.LOAD:Load a CD.
•Press LOAD and a memory preset button to load a CD to a specific
slot.
•Press and hold to autoload up to six CDs. The last disc inserted
automatically plays.
REAR AUDIO CONTROLS
Your vehicle is equipped with rear seat audio controls. This allows front
and middle seat passengers to listen to different media sources (radio,
CD or SYNC) simultaneously.
Note:The front and middle seat passengers cannot listen to two
different radio stations at the same time.
A.Headphone/SpeakerPress this button to turn the rear speakers on
(Single Play mode) or off (Dual Play mode).
B.MEDIAPress this button to scroll through available playing media,
such as AM, FM1, FM2, CD, SAT1, SAT2, SAT3, and SYNC.
•If in Dual Play mode,SHAREDilluminates in the audio display when
the front and rear modes are set to the same media.
•If you select SYNC, press+or–to scroll through the different
options: SYNC USB, SYNC BTST and SYNC LINE. See theSYNC
chapter for more information.
C.Right arrow button
•In radio mode, press and release this button to scroll through
memory presets. Press and hold to go to the next station.
•In CD and SYNC modes, press and release this button to go to the
next track. Press and hold to fast forward within that track.
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D.Wired headphone jack
E.Left arrow button
•In radio mode, press and release this button to scroll through
memory presets. Press and hold to go to the previous station
•In CD and SYNC modes, press and release this button to advance to
the previous track. Press and hold to rewind within that track.
F.Auxiliary audio input jacks:Plug in and play auxiliary audio
sources.
G.VOLUMEPress the up and down arrow buttons to increase or
decrease the headphone volume level. From the rear seat controls, the
volume cannot be higher than the current audio setting unless the
speakers are off.
H.Wired headphone jack
I.-Press the button to access the previous CD.
J.+Press to access the next CD.
Switching the Rear Audio Controls On
After you switch the ignition on, FULL rear controls are on and the
system is in Single Play mode.
Parental Control
The multimedia system allows for three varying levels of parental control.
By simultaneously pressing the 3 and 5 memory preset buttons, the rear
passengers may be allowed to access FULL or LOCAL control or be
LOCKED out of rear seat controls altogether.
1. Press the 3 and 5 memory preset buttons at the same time. LOCAL
illuminates in both front and rear audio displays, indicating that only
LOCAL rear control is available.Note:While in Single Play mode,
LOCAL is the same as LOCKED. In Dual Play mode, LOCAL allows
the driver to control the media selected at the radio, or over media
played through the rear auxiliary input jacks.
2. Pressing the 3 and 5 buttons a second time locks the rear control.
The rear passengers are restricted from control over media of any
kind (the rear controls are disabled).Note:If in Dual Play mode, the
headphone icon normally illuminated in the audio display when in
Dual Play turns off in the audio display.
3. Pressing the 3 and 5 buttons a third time restores full control to the
rear seat controls. Switching the ignition off and then on again has
the same effect.
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Switching Dual Play Mode On
You can switch Dual Play mode on by simultaneously pressing the 2 and
4 memory preset buttons on the audio or by doing the following:
1. Press the headphone/speaker control. The headphone icon
illuminates in both front and rear audio displays indicating the rear
seat speakers are off and the headphones are on.
2. Press MEDIA to change audio sources (as heard in the headphones
only).
3. Use the other controls to adjust the playing media.
Switching Off Dual Play Mode
Use any one of the following to switch off Dual Play mode:
•Press the 2 and 4 memory preset buttons simultaneously again.
•Press the 3 and 5 memory preset buttons simultaneously to LOCK
the rear seat controls.
•Press the headphone/speaker button again.
Using Dual Play Mode with Headphones
WARNING:Do not leave children unattended in your vehicle
and do not let children operate the system while unsupervised.
If wired headphones or auxiliary systems are used, children may
become entangled in the cords and seriously injure themselves.
Plug a 1/8–inch (3.5 millimeter) headphone (not included) into the
headphone jack. Press the speaker button, or the 2 and 4 memory preset
buttons simultaneously on the radio to switch on the headphones. DUAL
PLAY illuminates in the audio display, there is no sound from the rear
speakers and the fade control is inactive, signaling that Dual Play is on.
The front speakers remain on for the front passengers. Press the speaker
button, or the 2 and 4 memory preset buttons simultaneously on the
radio again to switch off the headphones and Dual Play mode. SINGLE
PLAY illuminates in the audio display; fade control is active and there is
sound from rear speakers, signaling that Single Play is on.
You need to switch the rear seat controls on to use any rear controls
(whether in Single Play or Dual Play mode). To use Dual Play, switch
on the rear seat controls; the headphone icon illuminates in the audio
display. SeeSwitching the rear audio controls onpreviously.
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