ECO mode MAZDA MODEL 3 5-DOOR 2014 Service Manual

*Some models.5–126
Interior Features
Bluetooth®
Troubleshooting (Type A/Type B) *
Mazda Bluetooth ® Hands-Free Customer Service
If you have any problems with Bluetooth
® , contact with our toll-free customer service
center.
 y U.S.A. Phone: 800-430-0153 (Toll-free) Web: www.MazdaUSA.com/bluetooth yCanada Phone: 800-430-0153 (Toll-free) Web: www.mazdahandsfree.ca yMexico Center of Attention to Client (CAC) Phone: 01-800-01-MAZDA (Toll-free) Web: www.mazdamexico.com.mx
Bluetooth
® Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing — First make sure the device is
compatible with the Bluetooth
®
unit, and then check whether the
Bluetooth® function and the Find
Mode/Visible setting *1 on the device
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
® Hands-Free Customer
Service.
Pairing cannot be performed again The pairing information paired to
the Bluetooth
® unit or device is not
recognized correctly. Perform pairing using the following
procedure.y Clear “Mazda” stored in the device. y Perform pairing again.
Unable to perform pairing The Bluetooth
® function and the
Find Mode/Visible setting *1 on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth ®
function and the Find Mode/Visible
setting*1 on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
Does not connect automatically
when starting the engine The pairing information is updated
when the device OS is updated.
Perform pairing again.
*1 Setting which detects the existence of a device external to the Bluetoot\
h
® unit
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*Some models.6–68
Maintenance and Care
Appearance Care
Aluminum Wheel Maintenance *
A protective coating is provided over the
aluminum wheels. Special care is needed
to protect this coating.
CAUTION
Do not use any detergent other than
mild detergent. Before using any
detergent, verify the ingredients.
Otherwise, the product could discolor
or stain the aluminum wheels.
NOTE
 y Do not use a wire brush or any abrasive
cleaner, polishing compound, or solvent
on aluminum wheels. They may damage
the coating.
 y Always use a sponge or soft cloth to
clean the wheels.
 Rinse the wheels thoroughly with lukewarm or cold water. Also, be sure
to clean the wheels after driving on
dusty or salted roads to help prevent
corrosion.
 y Avoid washing your vehicle in an
automatic car wash that uses high-
speed or hard brushes.
 y If your aluminum wheels lose luster,
wax the wheels.
Plastic Part Maintenance
 y When cleaning the plastic lenses of the
lights, do not use gasoline, kerosene,
rectifi ed spirit, paint, thinner, highly
acidic detergents, or strongly alkaline
detergents. Otherwise, these chemical
agents can discolor or damage the
surfaces resulting in a signifi cant loss
in functionality. If plastic parts become
inadvertently exposed to any of these
chemical agents, fl ush with water
immediately.
 y  If plastic parts such as the bumpers
become inadvertently exposed to
chemical agents or fl uids such as
gasoline, oil, engine coolant, or battery
fl uid, it could cause discoloration,
staining, or paint peeling. Wipe off any
such chemical agents or fl uids using a
soft cloth immediately.
 y  High water temperature and high water
pressure car washers are available
depending on the type of high pressure
car washer device. If the car washer
nozzle is put too close to the vehicle or
aimed at one area for an extended period
of time, it could deform plastic parts or
damage the paint.
 y  Do not use wax containing compounds
(polish). Otherwise, it could result in
paint damage.
 y  In addition, do not use an electrical or
air tool to apply wax. Otherwise, the
frictional heat generated could result
in deformation of plastic parts or paint
damage.
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*Some models.6–69
Maintenance and Care
Appearance Care
Interior Care
WARNING
Do not spray water in the cabin: Splashing water on electrical parts
such as the audio unit and switches
is dangerous as it could cause a
malfunction or a fi re.
Dashboard Precautions
Prevent caustic solutions such as perfume
and cosmetic oils from contacting the
dashboard. They will damage and discolor
the dashboard. If these solutions get on the
dashboard, wipe them off immediately.
CAUTION
Do not use glazing agents.
Glazing agents contain ingredients
which may cause discoloration,
wrinkling, cracks and peeling.
Instrument panel top (soft pad)
 y  Extremely soft material is used for the
soft pad surface. When cleaning, it is
recommended that you use a clean towel
dampened in a mild detergent to remove
soiling.
 y  If the soft pad surface is rubbed harshly,
it could result in the surface being
damaged leaving white scratch marks.
Cleaning the Upholstery and Interior Trim
Vinyl
Remove dust and loose dirt from vinyl
with a whisk broom or vacuum cleaner.
Clean vinyl with a leather-and-vinyl
cleaner.
Synthetic leather
Remove dust and loose dirt from synthetic
leather with a whisk broom or vacuum
cleaner.
Clean synthetic leather with a leather-and-
synthetic leather cleaner.
Leather
*
Remove dust and sand fi rst using a
vacuum cleaner or other means, then wipe
dirt off using a soft cloth with a leather
cleaner or a soft cloth soaked in mild soap.
Wipe off the remaining cleaner or soap
using a cloth soaked in clean water and
wrung out well.
Remove moisture with a dry, soft cloth
and allow the leather to further dry in a
well-ventilated, shaded area. If the leather
gets wet such as from rain, also remove
moisture and dry it as soon as possible.
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*Some models.6–70
Maintenance and Care
Appearance Care
NOTE
 y Because genuine leather is a natural
material, its surface is not uniform and
it may have natural scars, scratches,
and wrinkles.
 y To maintain the quality for as long as
possible, periodical maintenance, about
twice a year, is recommended.
 y Sand and dust on the seat surface may
damage the overcoat of the genuine
leather surfaces and accelerate wear.
 y Greasy soiling on genuine leather may
cause molding and stains.
 y Rubbing hard with a stiff brush or cloth
may cause damage.
 y Do not wipe the leather using alcohol,
chlorine bleach, or organic solvents
such as thinner, benzene, or gasoline.
Otherwise, it may cause discoloration
or stains.
 y If the seats get wet, promptly remove
moisture with a dry cloth. Remaining
moisture on the surface may cause
deterioration such as hardening and
shrinkage.
 y Exposure to direct sunlight for long
periods may cause deterioration and
shrinkage. When parking the car under
direct sunlight for long periods, shade
the interior using sunshades.
 y Do not leave vinyl products on the seats
for long periods as they may affect
the leather quality and coloring. If the
cabin temperature becomes hot, the
vinyl may deteriorate and adhere to the
genuine leather.
Fabric
Remove dust and loose dirt from fabric
with a whisk broom or vacuum cleaner.
Clean it with a mild soap solution good
for upholstery and carpets. Remove fresh
spots immediately with a fabric spot
cleaner.
To keep the fabric looking clean and fresh,
take care of it. Otherwise its color will be
affected, it can be stained easily, and its
fi re-resistance may be reduced.
CAUTION
Use only recommended cleaners
and procedures. Others may aff ect
appearance and fi re-resistance.
Panel
When the panel needs to be cleaned, use a
soft cloth to wipe off dirt from the surface.
NOTE
Scratches or nicks on the panels resulting
from the use of a hard brush or cloth may
not be repairable.
Be particularly careful when cleaning the
following areas which are installed with
specially coated panels.
 y  Piano black panel
 y Decoration panel *
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*Some models.7–28
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Signal Warning
Air Bag/Front Seat
Belt Pretensioner System Warning Light A system malfunction is indicated if the warning light constantly fl ashes, constantly
illuminates or does not illuminate at all when the ignition is switched \
ON. If any of these
occur, consult an Authorized Mazda Dealer as soon as possible. The system may not operate
in an accident.
WARNING
Never tamper with the air bag/pretensioner systems and always have an Authorized
Mazda Dealer perform all servicing and repairs:

Self-servicing or tampering with the systems is dangerous. An air bag/pretensioner
could accidentally activate or become disabled causing serious injury or death.
Tire Pressure
Monitoring System Warning Light
*
If the tire pressure monitoring system has a malfunction, the tire press\
ure warning
light fl ashes for about 1 minute when the ignition is switched ON and then conti\
nues
illuminating. Have your vehicle checked by an Authorized Mazda Dealer as soon as
possible.
WARNING
If the tire pressure monitoring system warning light illuminates or fl ashes, or the tire
pressure warning beep sound is heard, decrease vehicle speed immediately and avoid
sudden maneuvering and braking: If the tire pressure monitoring system warning light illuminates or fl ashes, or the tire
pressure warning beep sound is heard, it is dangerous to drive the vehicle at high
speeds, or perform sudden maneuvering or braking. Vehicle drivability could worsen
and result in an accident.
To determine if you have a slow leak or a fl at, pull over to a safe position where you can
check the visual condition of the tire and determine if you have enough air to proceed
to a place where air may be added and the system monitored again by an Authorized
Mazda Dealer or a tire repair station.
Do not ignore the TPMS Warning Light: Ignoring the TPMS warning light is dangerous, even if you know why it is illuminated.
Have the problem taken care of as soon as possible before it develops into a more
serious situation that could lead to tire failure and a dangerous accident.
(Red)
(Illuminate)
KEY Warning Light If any malfunction occurs in the keyless entry system, it illuminates co\
ntinuously.
CAUTION
If the key warning indicator light illuminates or the push button start indicator light
(amber) fl ashes, the engine may not start. If the engine cannot be started, try starting it
using the emergency operation for starting the engine, and have the vehicle inspected
at an Authorized Mazda Dealer as soon as possible.
Refer to Emergency Operation for Starting the Engine on page 4-7 .
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7–30
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Signal Warning Action to be taken
Seat Belt
Warning Light
With warning light for front passenger's seat
The seat belt warning light illuminates if the driver or front passenger\
's seat is occupied and the
seat belt is not fastened with the ignition switched ON.
Without warning light for front passenger's seat
The seat belt warning light illuminates if the driver's seat belt is not\
fastened with the ignition
switched ON.
Seat belt reminder
NOTE
Consult an Authorized Mazda Dealer to deactivate or restore the belt reminder. Though the belt
reminder can be deactivated, doing so will defeat the purpose of the syst\
em to warn the driver and
the front passenger in the event that their seat belts are not fastened. For the safety of the driver
and front passenger, Mazda recommends not deactivating the belt reminder.
Front seat
If the vehicle is driven with the driver or front passenger's seat belt \
unfastened, the seat belt
warning light illuminates and a warning beep sounds.
NOTE
Some models do not have the seat belt reminder function for the front passenger's seat.
If the driver or front passenger's seat belt is unfastened (only when the front passenger seat is
occupied) and the vehicle is driven at a speed faster than about 20 km/\
h (12 mph), the warning
light will fl ash and a beep sound will be heard. After a short time, the warning light stops fl ashing,
but remains illuminated, and the beep sound stops.
Until a seat belt is fastened or a given period of time has elapsed, the\
beep sound will not stop even
if the vehicle speed falls below 20 km/h (12 mph).
NOTE
yThe warning light fl ashes and a beep sound will be heard for about 6 seconds if the driver's seat belt is not fastened when the ignition is switched ON.
yIf a driver or front passenger's seat belt is unfastened after the beep sound turns off (\
warning light remains illuminated), and the vehicle speed exceeds 20 km/h (12 mph), \
the warning light fl ashes
and beep sound activates again.
yPlacing heavy items on the front passenger seat may cause the front passenger seat belt warning function to operate depending on the weight of the item.
y To allow the front passenger seat weight sensor to function properly, do not place and sit on an additional seat cushion on the front passenger seat. The sensor may not function properly because
the additional seat cushion could cause sensor interference.
yWhen a small child sits on the front passenger seat, it is possible that the warning light will not operate.
Door-Ajar Warning Light The light turns on if any door is not closed
securely.
Close the door securely.
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*Some models.7–31
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Signal Warning Action to be taken
Low Washer
Fluid Level Warning Light This warning light indicates that little washer
fl uid remains.
Add washer fl
uid (page 6-31 ).
Tire
Pressure
Monitoring System
Warning Light
*
When the warning light illuminates, and the
warning beep sound is heard (about 3 seconds),
tire pressure is too low in one or more tires.
WARNING
If the tire pressure monitoring system
warning light illuminates or fl ashes, or the
tire pressure warning beep sound is heard,
decrease vehicle speed immediately and
avoid sudden maneuvering and braking: If the tire pressure monitoring system
warning light illuminates or fl ashes, or the
tire pressure warning beep sound is heard,
it is dangerous to drive the vehicle at high
speeds, or perform sudden maneuvering
or braking. Vehicle drivability could worsen
and result in an accident.
To determine if you have a slow leak or a
fl at, pull over to a safe position where you
can check the visual condition of the tire
and determine if you have enough air to
proceed to a place where air may be added
and the system monitored again by an
Authorized Mazda Dealer or a tire repair
station.
Do not ignore the TPMS Warning Light: Ignoring the TPMS warning light is
dangerous, even if you know why it is
illuminated. Have the problem taken care of
as soon as possible before it develops into
a more serious situation that could lead to
tire failure and a dangerous accident. Inspect the tires and adjust to the specifi
ed
infl ation pressure (page 6-41 ).
NOTE
yPerform tire pressure adjustment when the tires are cold. Tire pressure will vary according to
the tire temperature, therefore let the vehicle
stand for 1 hour or only drive it 1.6 km (1 mile)
or less before adjusting the tire pressures.
When pressure is adjusted on hot tires to the
cold infl ation pressure, the TPMS warning
light/beep may turn on after the tires cool and
pressure drops below specifi cation.
Also, an illuminated TPMS warning light,
resulting from the tire air pressure dropping
due to cold ambient temperature will remain
illuminated even if the ambient temperature
rises. In this case, it will also be necessary
to adjust the tire air pressures. If the TPMS
warning light illuminates due to a drop in tire
air pressure, make sure to check and adjust the
tire air pressures.
yTires lose air naturally over time and the TPMS cannot tell if the tires are getting too soft over
time or you have a fl at. However, when you
fi nd one low tire in a set of four-that is an
indication of trouble; you should have someone
drive the vehicle slowly forward so you can
inspect any low tire for cuts and any metal
objects sticking through tread or sidewall. Put
a few drops of water in the valve stem to see if
it bubbles indicating a bad valve. Leaks need
to be addressed by more than simply reinfl ating
the tire as leaks are dangerous — take it to an
Authorized Mazda Dealer.
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7–35
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Seat Belt Warning Beep
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds. If
the driver or the front passenger's seat belt
is not fastened and the vehicle is driven
at a speed faster than about 20 km/h (12
mph), a beep sound will be heard again for
a specifi ed period of time.
NOTE
 y Some models do not have the seat
belt warning function for the front
passenger's seat.
 y Placing heavy items on the front
passenger seat may cause the front
passenger seat belt warning function to
operate depending on the weight of the
item.
 y To allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion
on the front passenger seat. The sensor
may not function properly because the
additional seat cushion could cause
sensor interference.
 y When a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
Ignition Not Switched Off (STOP) Warning Beep
If the driver's door is opened while
the ignition is switched to ACC, a
continuous beep sound will be heard to
notify the driver that the ignition has not
been switched off (STOP). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
Key Removed from Vehicle Warning Beep
A beep sound will be heard 6 times and
the KEY warning light (red) will fl ash
continuously if the ignition has not been
switched off, all the doors are closed, and
the key is removed from the vehicle. This
is to notify the driver that the key has been
removed from the vehicle and the ignition
has not been switched off.
NOTE
Because the key utilizes low-intensity
radio waves, the Key Removed From
Vehicle Warning may activate if the key is
carried together with a metal object or it
is placed in a poor signal reception area.
Request Switch Inoperable Warning Beep (With the advanced
keyless function)
If the request switch is pressed with a door
open or ajar or the ignition has not been
switched off while the key is being carried,
a beep will be heard for about 2 seconds
to indicate that the doors and the liftgate/
trunk lid cannot be locked.
Key Left-in-luggage Compartment Warning Beep (With the advanced
keyless function)
If the key is left in the trunk with all doors
locked and the trunk lid closed, a beep
sound is heard for about 10 seconds to
remind the driver the key has been left in
the trunk. If this happens, open the trunk
lid by pressing the electric trunk lid opener
and remove the key. A key removed from
the trunk may not function because its
functions may have been temporarily
suspended. To restore the key function,
perform the applicable procedure (page
3-8 ).
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*Some models.7–36
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
Key Left-in-vehicle Warning Beep (With the advanced keyless
function)
If a key is left in the vehicle cabin and all
the doors and the trunk are locked using
a separate key, a beep sound is heard for
about 10 seconds to remind the driver
that the key has been left in the vehicle
cabin. If this happens, open the door and
remove the key. A key removed from the
vehicle this way may not function because
its functions may have been temporarily
suspended. Perform the applicable
procedure to restore the functions of the
key (page 3-8 ).
Tire Infl ation Pressure Warning
Beep*
The warning beep sound will be heard
for about 3 seconds when there is any
abnormality in tire infl ation pressures
(page 4-61 ).
Blind Spot Monitoring (BSM) System Warning Beep *
Driving forward
The warning beep operates when the turn
signal lever is operated to the side where
the BSM warning light is illuminated.
NOTE
A personalized function is available to
change the BSM warning beep sound
volume.
Refer to Personalization Features on page
9-10 .
Reversing
If vehicles approach from the rear on the
left and right, the Blind Spot Monitoring
(BSM) warning beep operates.
Power Steering Warning Buzzer
If the power steering system has
a malfunction, the power steering
malfunction light turns on or fl ashes and
the buzzer operates at the same time.
Refer to Warning/Indicator Lights on page
4-16 .
Over Rev. Buzzer *
The buzzer sounds to notify the driver if
the engine speed is about to exceed the
permissible engine speed.
CAUTION
Operate the accelerator and shift gears
according to the driving conditions so
that the buzzer does not sound. If the
engine speed exceeds the permissible
engine speed, the engine could be
damaged.
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8–6
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Canada)
Satisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. \
All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in to\
p condition.
In our experience, any questions, problems, or complaints regarding the \
operation of your
Mazda or any other general service transactions are most effectively resolved by your dealer.
If the cause of your dissatisfaction cannot adequately be addressed by n\
ormal dealership
procedures, we recommend that you take the following steps:
STEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Servic\
e Manager has
already reviewed your concerns, contact the owner of the dealership or i\
ts General Manager.
STEP 2: Contact the Mazda Regional Offi ce
If you feel that you still require assistance, ask the dealer Service Ma\
nager to arrange for
you to meet the local Mazda Service Representative. If more expedient, c\
ontact Mazda
Canada Inc. Regional Offi ce nearest you for such arrangements. Regional Offi ce address
and phone numbers are shown (page 8-8 ).
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfi ed, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL: 1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identifi cation Number (VIN). Refer to the “Vehicle Identifi cation Labels” page
of section 9 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representati\
ve, will review
the case to determine if everything possible has been done to ensure you\
r satisfaction.
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