ESP MAZDA MODEL CX-30 2019 (in English) Owner's Guide

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Interior Features
Mazda Connect
5-30

Introduction
▼Introduction
Be careful not to hurt yourself when
inspecting your vehicle, replacing a
tyre, or doing some kind of
maintenance such as car washing.
In particular, wear thick work gloves
such as cotton gloves when touching
areas that are
difficult to see while
inspecting or working on your vehicle.
Doing inspections or procedures with
your bare hands could cause injury.

If you are unsure about any procedure
this manual describes, we strongly urge
you to have a reliable and
qualified
technician perform the work, we
recommend an expert repairer (we
recommend an Authorised Mazda
Repairer).

Authorised Mazda technicians and
genuine Mazda parts are dedicated to
your vehicle. Without this expertise
and the parts that have been designed
and made especially for your Mazda,
inadequate, incomplete, and
insufficient servicing may result in
problems. This could lead to vehicle
damage or an accident and injuries.

For expert advice and quality service,
consult an Authorised Mazda Repairer.

The owner should retain evidence that
proper maintenance has been
performed as prescribed.

A claim against a warranty will not
qualify if it results from lack of
maintenance and not from defective
material or authorised workmanship.

The malfunction diagnosis connector is
designed exclusively for connecting the
specially designed device to perform
on-board diagnosis.
Do not connect any devices other than
the specially designed malfunction
diagnosis devices for servicing. If any
device other than the malfunction
diagnosis device is connected, it may
affect the vehicle's electrical devices or
lead to damage such as battery
depletion.
1. Malfunction diagnosis connector
Maintenance and Care
Essential Information
6-2

Owner Maintenance
Precautions
▼Owner Maintenance Precautions
Routine Service
We highly recommend that these items
be inspected daily, or at least every
week.
xEngine Oil Level (page 6-27)xEngine Coolant Level (page 6-28)xBrake and clutch Fluid Level (page
6-30)
xWasher Fluid Level (page 6-31)xBattery Maintenance (page 6-37)xTy re
Inflation Pressure (page 6-41)

Improper or incomplete service may
result in problems. This section gives
instructions only for items that are easy
to perform.

As explained in the Introduction (page
6-2), several procedures can be done
only by a
qualified service technician
with special tools.

Improper do-it yourself maintenance
during the warranty period may affect
warranty coverage. For details, read the
separate Mazda Warranty statement
provided with the vehicle. If you are
unsure about any servicing or
maintenance procedure, have it done
by an expert repairer (we recommend
an Authorised Mazda Repairer).

There are strict environmental laws
regarding the disposal of waste oil and
fluids. Please dispose of your waste
properly and with due regard to the
environment.

We recommend that you entrust the oil
and fluid changes of your vehicle to an
expert repairer (we recommend an
Authorised Mazda Repairer).
WARNING
Do not perform maintenance work if
you lack sufficient knowledge and
experience or the proper tools and
equipment to do the work. Have
maintenance work done by a
qualified technician:
Performing maintenance work on a
vehicle is dangerous if not done
properly. You can be seriously injured
while performing some maintenance
procedures.
If you must run the engine while
working under the bonnet, make
certain that you remove all jewellery
(especially rings, bracelets, watches,
and necklaces) and all neckties,
scarves, and similar loose clothing
before getting near the engine or
cooling fan which may turn on
unexpectedly:
Working under the bonnet with the
engine running is dangerous. It
becomes even more dangerous when
you wear jewellery, loose clothing or
have long hair or a long beard.
Either can become entangled in
moving parts and result in injury.
Maintenance and Care
Owner Maintenance
6-16

▼Inspecting Electrolyte Level
A low level of electrolyte fluid will
cause the battery to discharge quickly.

1. Upper level
2. Lower level
Inspect the electrolyte level at least
once a week. If it is low, remove the
caps and add enough distilled water to
bring the level between the upper and
lower level (illustration).

Do not overfill.
Examine the specific gravity of the
electrolyte with a hydrometer,
especially during cold weather. If it is
low, recharge the battery.
▼Battery Recharging
NOTE
xBefore performing maintenance or
recharging the battery, turn off all
accessories and stop the engine.
xTo disconnect the battery, remove
the negative lead first. Install it last
when connecting the battery.
xBe sure to remove the caps before
recharging the battery.
xDo not quick-charge the battery.
xIf the battery quickly discharges
because, for example, the lights
were left on too long with the engine
off, slow-charge it as required by
battery size and charger capacity.
xIf the battery gradually discharges
because of high electric load while
the vehicle is being used, recharge it
as required by battery size and
charger capacity.
▼Battery Replacement
Contact an expert repairer (we
recommend an Authorised Mazda
Repairer) for a battery replacement
purchase.
Maintenance and Care
Owner Maintenance
6-38

¾Do not spray water in the engine
compartment. Otherwise, it could
result in engine-starting problems or
damage to electrical parts.
¾When washing and waxing the
vehicle, be careful not to apply
excessive force to any single area of
the vehicle roof. Otherwise, you
could dent the vehicle.
¾Make sure that the fuel-filler flap is
closed and lock the doors.
Otherwise, the fuel-filler flap may be
forcefully opened by water pressure
causing damage to the vehicle or
fuel-filler flap.
To help protect the
finish from rust and
deterioration, wash your Mazda
thoroughly and frequently, at least
once a month, with lukewarm or cold
water.

If the vehicle is washed improperly, the
paint surface could be scratched. Here
are some examples of how scratching
could occur.

Scratches occur on the paint surface
when:
xThe vehicle is washed without first
rinsing off dirt and other foreign
matter.
xThe vehicle is washed with a rough,
dry, or dirty cloth.
xThe vehicle is washed at a car wash
that uses brushes that are dirty or too
stiff.
xCleansers or wax containing
abrasives are used.
NOTE
xMazda is not responsible for
scratches caused by automatic car
washes or improper washing.
xScratches are more noticeable on
vehicles with darker paint finishes.
To minimize scratches on the vehicle's
paint finish:
xRinse off any dirt or other foreign
matter using lukewarm or cold water
before washing.
xUse plenty of lukewarm or cold
water and a soft cloth when washing
the vehicle. Do not use a nylon cloth.
xRub gently when washing or drying
the vehicle.
xTake your vehicle only to a car wash
that keeps its brushes well
maintained.
xDo not use abrasive cleansers or wax
that contain abrasives.
CAUTION
¾Do not use steel wool, abrasive
cleaners, or strong detergents
containing highly alkaline or caustic
agents on chrome-plated or
anodised aluminium parts. This may
damage the protective coating; also,
cleaners and detergents may
discolour or deteriorate the paint.
Pay special attention to removing salt,
dirt, mud, and other foreign material
from the underside of the wings, and
make sure the drain holes in the lower
edges of the doors and rocker panels
are clean.

Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits
can damage the finish if not removed
immediately. When prompt washing
Maintenance and Care
Appearance Care
6-56

xThe 112-based Emergency call system in-vehicle system is activated by default. It is
activated automatically by means of in-vehicle sensors in the event of a severe
accident.
xThe 112-based Emergency call system in-vehicle system can also be triggered
manually.
xIn the event of a critical system failure that would disable the 112-based
Emergency call system in-vehicle system, the following warning will be given to the
occupants of the vehicle:
xIf a problem occurs with the Emergency call system, the indicator light on the
Emergency call switch turns on in red and a beep sound is activated 3 times.
Thereafter, if the indicator light remains turned on in red, the system will not
operate normally in an emergency. Have the vehicle inspected at an Authorised
Mazda Repairer as soon as possible.
INFORMATION ON DATA PROCESSING
xAny processing of personal data through the 112-based Emergency call system
in-vehicle system shall comply with the personal data protection rules provided for
in Directives 95/46/EC(1) and 2002/58/EC(2) of the European Parliament and
of the Council, and in particular, shall be based on the necessity to protect the
vital interests of the individuals in accordance with Article 7(d) of Directive
95/46/EC(3).
xProcessing of such data is strictly limited to the purpose of handling the Emergency
call system to the single European emergency number 112.
Types of data and its recipients
xThe 112-based Emergency call system in-vehicle system may collect and process
only the following data:
xVehicle
Identification NumberxVehicle type (passenger vehicle or light commercial vehicle)xVehicle propulsion storage type (petrol/diesel/CNG/LPG/electric/hydrogen)xVehicle last three locations and direction of travelxLog file of the automatic activation of the system and its timestampxRecipients of data processed by the 112-based Emergency call system in-vehicle
system are the relevant public safety answering points designated by the respective
public authorities of the country on which territory they are located, to
first receive
and handle emergency calls (Emergency call system) to the single European
emergency number 112.
Arrangements for data processing
xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that the data contained in the system memory is not available outside
the system before an Emergency call system is triggered.
xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that it is not traceable and not subject to any constant tracking in its
normal operation status.
If Trouble Arises
Emergency Call System
7-3

xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that data in the system internal memory is automatically and
continuously removed.
xThe vehicle location data is constantly overwritten in the internal memory of the
system so as always to keep maximum of the last three up-to-date locations of the
vehicle necessary for the normal functioning of the system.
xThe log of activity data in the 112-based Emergency call system in-vehicle system
is kept for no longer than necessary for attaining the purpose of handling the
Emergency call system and in any case not beyond 13 hours from the moment an
Emergency call system was initiated.
Modalities for exercising data subject's rights
xThe data subject (the vehicle's owner) has a right of access to data and as
appropriate to request the rectification, erasure or blocking of data, concerning
him or her, the processing of which does not comply with the provisions of
Directive 95/46/EC. Any third parties to whom the data have been disclosed
have to be notified of such rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves impossible or involves a
disproportionate effort.
xThe data subject has a right to complain to the competent data protection
authority if he or she considers that his or her rights have been infringed as a result
of the processing of his or her personal data.
(For Europe)
Contact service responsible for handling access requests:
Please contact your local Mazda Organisation for data protection requests. Contact
details related thereto are listed in the Privacy Statement which you
find on your
country-specific webpage.
Please visit “https://www.mazdamotors.eu” to find your country-specific webpage.
▼Component Parts of Emergency
Call System
1. Emergency call switch
2. Microphone, Speaker
3. Aerial
WARNING
When using the emergency call
system, keep medical devices such as
an implanted heart pacemaker or
defibrillator about 22 cm (8.7 in) or
more away from the vehicle's aerial:
Otherwise, the operation of the
medical device may be affected by
radio waves.
If Trouble Arises
Emergency Call System
7-4

CAUTION
¾Do not disassemble the Emergency call system. Otherwise, it could become
damaged and may not function in an emergency.
¾The Emergency call system has a special built-in battery so that it can operate even
if the power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Emergency call system is not used correctly it
may not operate.
¾The built-in battery is not a rechargeable type battery. Do not attempt to
recharge the battery.
¾The built-in battery life is 3 years. Have the built-in battery replaced at an expert
repairer (we recommend an Authorised Mazda Repairer) periodically.
¾If the built-in battery power is low due to natural discharge and the system
determines that there is a problem, the Emergency call system cannot be used. If
the system determines that there is a problem, the indicator light (red) in the
Emergency call switch turns on to notify the driver. Have the vehicle inspected at
an expert repairer (we recommend an Authorised Mazda Repairer). Refer to
Indicator light/Beep sound on page 7-10.
NOTE
xThe Emergency call system can be used when the ignition is switched ON.xThere are two ways the Emergency call system makes calls; automatically or
manually.
xThe Emergency call system may not make a connection under the following
conditions or depending on the use environment. If the Emergency call system
does not connect, make a call from another telephone such as the nearest
available public telephone.
xThe vehicle is outside of a mobile phone network areaxThe vehicle is in a weak radio wave transmission environment (such as inside
tunnels, underground parking areas, shadow of buildings, and mountain areas)
xThe vehicle does not receive an impact of a certain level or more even if an
accident has occurred.
xAn extremely serious collision occurs resulting in damage to the Emergency call
system.
xThe position information cannot be obtained when signals cannot be received
from the GNSS satellites, however, voice calls are possible.
xWhen a voice call is made by the Emergency call system, the audio system is
muted so that it does not interfere with the call.
xIt may take some time for the call centre to respond after the Emergency call
system
first starts operating.
xIf you are unable to respond to an operator's questions after the voice call begins,
the operator may proceed with emergency procedures at their own discretion.
xEven if it is
difficult for you to hear the operator's voice, your voice may be heard
by the call centre. Continue explaining your circumstances.
If Trouble Arises
Emergency Call System
7-6

CAUTION
¾Do not disassemble the Mazda ERA-GLONASS. Otherwise, it could become
damaged and may not function in an emergency.
¾The Mazda ERA-GLONASS has a special built-in battery so that it can operate even
if the power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Mazda ERA-GLONASS is not used correctly it
may not operate.
¾The built-in battery is not a rechargeable type battery. Do not attempt to
recharge the battery.
¾The built-in battery life is 3 years. Have the built-in battery replaced at an
Authorised Mazda Repairer periodically.
¾If the built-in battery power is low due to natural discharge and the system
determines that there is a problem, the Mazda ERA-GLONASS cannot be used.
If the system determines that there is a problem, the indicator light (red) in the
Emergency call switch turns on to notify the driver. Have the vehicle inspected at
an Authorised Mazda Repairer. Refer to Indicator light/Beep sound on page
7-19.
NOTE
xThe Mazda ERA-GLONASS can be used when the ignition is switched ON.xThere are two ways the Mazda ERA-GLONASS makes calls; automatically or
manually.
xThe Mazda ERA-GLONASS may not make a connection under the following
conditions or depending on the use environment. If the Mazda ERA-GLONASS
does not connect, make a call from another telephone such as the nearest
available public telephone.
xThe vehicle is outside of a mobile phone network areaxThe vehicle is in a weak radio wave transmission environment (such as inside
tunnels, underground parking areas, shadow of buildings, and mountain areas)
xThe vehicle does not receive an impact of a certain level or more even if an
accident has occurred.
xAn extremely serious collision occurs resulting in damage to the Mazda
ERA-GLONASS.
xThe position information cannot be obtained when signals cannot be received
from the GNSS satellites, however, voice calls are possible.
xWhen a voice call is made by the Mazda ERA-GLONASS, the audio system is
muted so that it does not interfere with the call.
xIt may take some time for the call centre to respond after the Mazda
ERA-GLONASS
first starts operating.
xIf you are unable to respond to an operator's questions after the voice call begins,
the operator may proceed with emergency procedures at their own discretion.
xEven if it is
difficult for you to hear the operator's voice, your voice may be heard
by the call centre. Continue explaining your circumstances.
If Trouble Arises
Mazda
ERA-GLONASS
7-15

Ty p e E
1. Jack lever
2. Spare tyre hold-down bolt
3. Screwdriver
*
4. Towing eyelet
5. Jack
6. Spare tyre
7. Wrench
*
8. Wheel brace
▼Jack*
To remove the jack
1. Remove the luggage mat.

2. Remove the jack.

To secure the jack
Perform the removal procedure in
reverse.
Maintenance
xAlways keep the jack clean.xMake sure the moving parts are kept
free from dirt or rust.
xMake sure the screw thread is
adequately lubricated.
▼Spare Tyre*
Your Mazda has a temporary spare
tyre.
The temporary spare tyre is lighter and
smaller than a conventional tyre, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tyres should
NEVER be used for long drives or
extended periods.
WARNING
Do not install the temporary spare
tyre on the front wheels (driving
wheels):
Driving with the temporary spare tyre
on one of the front driving wheels is
dangerous. Handling will be affected.
You could lose control of the vehicle,
especially on ice or snow bound roads,
and have an accident. Move a regular
tyre to the front wheel and install the
temporary spare tyre to the rear.
CAUTION
¾When using the temporary spare
tyre, driving stability may decrease
compared to when using only the
conventional tyre. Drive carefully.
¾To avoid damage to the temporary
spare tyre or to the vehicle, observe
the following precautions:
If Trouble Arises
Flat Tyre
*Some models.7-25