service MAZDA MODEL CX-9 2015 (in English) User Guide
Page 419 of 604
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Troubleshooting
Bluetooth®does not operate under the following conditions. Check whether the following
conditions apply to your Bluetooth®device:lThe device is not being operated correctly.lThe device is not connected to the Bluetooth®unit equipped on the vehicle.lThe device's battery is weak.lA device which interferes with radio wave reception has been placed in the vehicle.lThe ignition switch has been turned off.
If none of the above conditions apply, refer to the following to see if any of the problem
symptoms correspond to your device.
If the problem cannot be resolved, consult an Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer Service.
Mazda Bluetooth®Hands-Free Customer Service
If you have any problems with Bluetooth
®, contact with our toll-free customer service
center.
lU.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.MazdaUSA.com/bluetooth
lCanada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
lMexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Interior Comfort
Bluetooth®
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Device pairing, connection problemsSymptom Cause Solution method
Unable to perform pairing
―First make sure the device is
compatible with the Bluetooth
®unit,
and then check whether the
Bluetooth
®function and the Find
Mode/Visible setting*1on the device
are turned on. If pairing is still not
possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
®Hands-Free Customer
Service.
Unable to perform pairing The Bluetooth
®function and the
Find Mode/Visible setting*1on the
device may turn off automatically
after a period of time has elapsed
depending on the device. Check whether the Bluetooth
®
function and the Find Mode/Visible
setting*1on the device are turned on
and pairing or reconnect.
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants. Move the device to a location in
which radio wave interference is less
likely to occur.
*1 Setting which detects the existence of a device external to the Bluetooth
®unit
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Interior Comfort
Bluetooth®
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Form No.8DU1-EA-14H
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Jump-Starting
Jump-starting is dangerous if done incorrectly. So follow the procedure carefully. If you
feel unsure about jump-starting, we strongly recommend that you have a competent service
technician do the work.
WARNING
Follow These Precautions Carefully:
To ensure safe and correct handling of the battery, read the following precautions
carefully before using the battery or inspecting it.
Always wear eye protection when working near the battery:
Working without eye protection is dangerous. Battery fluid contains SULFURIC ACID
which could cause blindness if splashed into your eyes. Also, hydrogen gas produced
during normal battery operation, could ignite and cause the battery to explode.
Wear eye protection and protective gloves to prevent contact with battery
fluid: Spilled battery fluid is dangerous.
Battery fluid contains SULFURIC ACID which could cause serious injuries if it gets in
eyes, skin or clothing. If this happens, immediately flush your eyes with water for 15
minutes or wash your skin thoroughly and get medical attention.
Always keep batteries out of the reach of children:
Allowing children to play near batteries is dangerous. Battery fluid could cause
serious injuries if it gets in the eyes or on the skin.
Do not allow the positive () terminal to contact any other metal object that
could cause sparks: Flames and sparks near open battery cells are dangerous. Hydrogen gas, produced
during normal battery operation, could ignite and cause the battery to explode. An
exploding battery can cause serious burns and injuries. When working near a
battery, do not allow metal tools to contact the positive (
) or negative ()
terminal of the battery.
7-18
In Case of an Emergency
Emergency Starting
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Towing Description
We recommend that towing be done only
by an Authorized Mazda Dealer or a
commercial tow-truck service.
Proper lifting and towing are necessary to
prevent damage to the vehicle.
Particularly when towing a AWD vehicle,
where all the wheels are connected to the
drive train, proper transporting of the
vehicle is absolutely essential to avoid
damaging the drive system. Government
and local laws must be followed.
Wheel dollies
A towed 2WD vehicle should have its
drive wheels (front wheels) off the
ground. If excessive damage or other
conditions prevent this, use wheel dollies.
When towing a 2WD vehicle with the rear
wheels on the ground, release the parking
brake.
A towed AWD vehicle must have all its
wheels off the ground.
CAUTION
Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the transaxle.
CAUTION
Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or flatbed
equipment.
In Case of an Emergency
Emergency Towing
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Form No.8DU1-EA-14H
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Introduction
Be extremely careful and prevent injury to yourself and others or damage to your vehicle
when using this manual for inspection and maintenance.
If you are unsure about any procedure it describes, we strongly urge you to have a reliable
and qualified service shop perform the work, preferably an Authorized Mazda Dealer.
Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete, and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.
For expert advice and quality service, consult an Authorized Mazda Dealer.
To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in
this manual. As part of this you must keep your maintenance records, receipts, repair orders
and any other documents as evidence this maintenance was performed. You must present
these documents, should any warranty coverage disagreement occur. Failure to do so can
result in your warranty being voided either in whole or in part.
This evidence may consist of the following:
lThe Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
lOriginal copies of repair orders or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
lFor self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicating the date and mileage must accompany
this statement.
NOTE
If you elect to perform maintenance yourself or have your vehicle serviced at a location other than an
Authorized Mazda Dealer, Mazda requires that all fluids, parts and materials must meet Mazda
standards for durability and performance as described in this manual.
Claims against the warranty resulting from lack of maintenance, as opposed to defective
materials or authorized Mazda workmanship, will not be honored.
8-2
Maintenance and Care
Introduction
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Form No.8DU1-EA-14H
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first
Months 6 12 18 24 30 36 42 48
×1000 km 12 24 36 48 60 72 84 96
×1000 miles 7.5 15 22.5 30 37.5 45 52.5 60
AIR CONDITIONER SYSTEM
Cabin air filter R R
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
C: Clean
L: Lubricate
T: Tighten
Remarks:
*1 Use FL22 type coolant in vehicles with the inscription “FL22 ”on the radiator cap itself or the surrounding
area. Use FL22 when replacing the coolant.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*3 If the vehicle is operated primarily under any of the following conditions, replace the rear differential oil at every 48,000 km (30,000 miles).
a) Towing a trailer or using a car-top carrier
b) Driving in dusty, sandy or wet conditions
c) Extended periods of idling or low speed operation
d) Repeated short trips of less than 16 km (10 miles)
*4 If this component has been submerged in water, the oil should be replaced.
8-6
Maintenance and Care
Scheduled Maintenance
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Form No.8DU1-EA-14H
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Maintenance IntervalNumber of months or kilometers (miles), whichever comes first
Months 4 8 12 16 20 24 28 32 36 40 44 48
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles 5 10 15 20 25 30 35 40 45 50 55 60
AIR CONDITIONER SYSTEM
Cabin air filter Replace every 40,000 km (25,000 miles) or 2 years
Chart symbols:
I: Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
C: Clean
L: Lubricate
T: Tighten
Remarks:
*1 Use FL22 type coolant in vehicles with the inscription “FL22 ”on the radiator cap itself or the surrounding
area. Use FL22 when replacing the coolant.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or mileage/kilometer period to ensure long-term reliability.
*3 If the vehicle is operated primarily under any of the following conditions, replace the spark plugs at every 96,000 km (60,000 miles) or shorter.
a) Repeated short-distance driving
b) Extended periods of idling or low-speed operation
c) Driving for long periods in cold temperatures or extremely humid climates
*4 If the vehicle is operated primarily under any of the following conditions, replace the rear differential oil at every 48,000 km (30,000 miles).
a) Towing a trailer or using a car-top carrier
b) Driving in dusty, sandy or wet conditions
c) Extended periods of idling or low speed operation
d) Repeated short trips of less than 16 km (10 miles)
*5 If this component has been submerged in water, the oil should be replaced.
*6 Canada only
Maintenance and Care
Scheduled Maintenance
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Form No.8DU1-EA-14H
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 6 12 18 24 30 36 42 48 54 60 66 72
×1000 km 10 20 30 40 50 60 70 80 90 100 110 120
AIR CONDITIONER SYSTEM
Cabin air filter RRR
Chart symbols:
I:Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
T: Tighten
L: Lubricate
Remarks:
*1 Use FL22 type coolant in vehicles with the inscription “FL22 ”on the radiator cap itself or the surrounding
area. Use FL22 when replacing the coolant.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*3 If the vehicle is operated primarily under any of the following conditions, replace the rear differential oil at
every 40,000 km.
a) Towing a trailer or using a car-top carrier
b) Driving in dusty, sandy or wet conditions
c) Extended periods of idling or low speed operation
d) Repeated short trips of less than 16 km
*4 If this component has been submerged in water, the oil should be replaced.
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Maintenance and Care
Scheduled Maintenance
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Form No.8DU1-EA-14H
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 3 6 9 12 15 18 21 24 27 30 33 36
×1000 km 5 10 15 20 25 30 35 40 45 50 55 60
AIR CONDITIONER SYSTEM
Cabin air filter RRR
Chart symbols:
I:Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
C: Clean
T: Tighten
L: Lubricate
Remarks:
*1 Use FL22 type coolant in vehicles with the inscription “FL22 ”on the radiator cap itself or the surrounding
area. Use FL22 when replacing the coolant.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*3 If the vehicle is operated primarily under any of the following conditions, replace the rear differential oil at every 40,000 km.
a) Towing a trailer or using a car-top carrier
b) Driving in dusty, sandy or wet conditions
c) Extended periods of idling or low speed operation
d) Repeated short trips of less than 16 km
*4 If this component has been submerged in water, the oil should be replaced.
8-14
Maintenance and Care
Scheduled Maintenance
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Form No.8DU1-EA-14H
Page 492 of 604
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Maintenance IntervalNumber of months or kilometers, whichever comes first
Months 39 42 45 48 51 54 57 60 63 66 69 72
×1000 km 65 70 75 80 85 90 95 100 105 110 115 120
AIR CONDITIONER SYSTEM
Cabin air filter RRR
Chart symbols:
I:Inspect: Inspect and clean, repair, adjust, fill up, or replace if necessary.
R: Replace
C: Clean
T: Tighten
L: Lubricate
Remarks:
*1 Use FL22 type coolant in vehicles with the inscription “FL22 ”on the radiator cap itself or the surrounding
area. Use FL22 when replacing the coolant.
*2 According to state/provincial and federal regulations, failure to perform maintenance on these items will not void your emissions warranties. However, Mazda recommends that all maintenance services be performed at
the recommended time or kilometer period to ensure long-term reliability.
*3 If the vehicle is operated primarily under any of the following conditions, replace the rear differential oil at every 40,000 km.
a) Towing a trailer or using a car-top carrier
b) Driving in dusty, sandy or wet conditions
c) Extended periods of idling or low speed operation
d) Repeated short trips of less than 16 km
*4 If this component has been submerged in water, the oil should be replaced.
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Maintenance and Care
Scheduled Maintenance
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Form No.8DU1-EA-14H