ECU MAZDA MODEL CX-9 2021 Owner's Guide
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Door Locks
WA R N I N G
Always take all children and pets with you
or leave a responsible person with them:
Leaving a child or a pet unattended in a
parked vehicle is dangerous. In hot
weather, temperatures inside a vehicle can
become high enough to cause brain
damage or even death.
Do not leave the key in your vehicle with
children and keep them in a place where
your children will not find or play with
them:
Leaving children in a vehicle with the key is
dangerous. This could result in someone
being badly injured or even killed.
Keep all doors locked when driving:
Unlocked doors in a moving vehicle are
dangerous. Passengers can fall out if a
door is accidentally opened and can more
easily be thrown out in an accident.
Always close all the windows and
moonroof, lock the doors and the liftgate
and take the key with you when leaving
your vehicle unattended:
Leaving your vehicle unlocked is dangerous
as children could lock themselves in a hot
vehicle, which could result in death. Also, a
vehicle left unlocked becomes an easy
target for thieves and intruders.
After closing the doors and the liftgate,
always verify that they are securely closed:
Doors and the liftgate not securely closed
are dangerous, if the vehicle is driven with
a door and the liftgate not securely closed,
the door and the liftgate could open
unexpectedly resulting in an accident.
Always confirm the safety around the
vehicle before opening a door and the
liftgate:
Suddenly opening a door and the liftgate is
dangerous. A passing vehicle or a
pedestrian could be hit and cause an
accident.
CAUTION
Always confirm the conditions around
the vehicle before opening/closing the
doors and the liftgate and use caution
during strong winds or when parked on
an incline. Not being aware of the
conditions around the vehicle is
dangerous because fingers could get
caught in the door and the liftgate or a
passing pedestrian could be hit, resulting
in an unexpected accident or injury.
NOTE
Always stop the engine and lock the
doors. In addition, to prevent theft of
valuables, do not leave them inside the
cabin.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if th e key is left in the
vehicle.
Around the dashboard
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Doors and Locks
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Use the following procedure to change
the setting.
1. Switch the ignition off and close allof the doors and the liftgate.
2. Open the driver's door.
3. Within 30 seconds of opening the
driver's door, press and hold the
UNLOCK button on the key for 5
seconds or longer (the sound of the
doors locking/unlocking can be
heard).
After this, the system switches the
setting of pressing the driver's
request switch once or twice to
unlock all doors and the liftgate
each time the UNLOCK button is
pressed (the sound of the doors
locking/unlocking can be heard).
4. The setting change is completed by
doing any one of the following:
Switching the ignition to ACC or
ON.
Closing the driver's door.
Opening the liftgate.
Not operating the key for ten
seconds.
Pressing any button except the
UNLOCK button on the key.
Pressing a request switch.
Confirm that all doors and the liftgate
are securely locked.
For the liftgate, move it without pressing
the electric liftgate opener to verify that
the liftgate has not been left ajar.
All doors and the liftgate cannot be
locked when any door or the liftgate is
open.
It may require a few seconds for the
doors to unlock after the request switch
is pressed.
A beep sound is heard for confirmation
when the doors and the liftgate are
locked/unlocked using the request
switch. If you prefer, the beep sound can
be turned off.
The volume of the beep sound can also
be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
Use the following procedure to change
the setting.
1. Switch the ignition off and close allof the doors and the liftgate.
2. Open the driver's door.
3. Within 30 seconds of opening the driver's door, press and hold the
LOCK button on the key for 5
seconds or longer (All of the doors
and the liftgate are locked and
unlocked when the LOCK button on
the key is pressed and held for 5
seconds.).
The beep sound activates at the
currently set volu me. The setting
changes each time the LOCK button
on the key is pressed and the beep
sound activates at the set volume. (If
the beep sound has been set to not
activate, it will not activate.)
4. The setting change is completed by doing any one of the following:
Switching the ignition to ACC or
ON.
Closing the driver's door.
Opening the liftgate.
Not operating the key for ten
seconds.
Pressing any button except the
LOCK button on the key.
Pressing a request switch.
(With theft-deterrent system)
Before Driving
Doors and Locks
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Liftgate
WA R N I N G
Never allow a person to ride in the luggage
compartment:
Allowing a person to ride in the luggage
compartment is dangerous. The person in
the luggage compartment could be
seriously injured or killed during sudden
braking or a collision.
Do not drive with the liftgate open:
Exhaust gas in the cabin of a vehicle is
dangerous. An open liftgate in a moving
vehicle will cause exhaust gas to be drawn
into the cabin. This gas contains CO
(carbon monoxide), which is colorless,
odorless, and highly poisonous, and it can
cause loss of consciousness and death.
Moreover, an open liftgate could cause
occupants to fall out in an accident.
Do not stack or leave loaded luggage
unsecured in the luggage compartment:
Otherwise, the luggage may move or
collapse, resulting in injury or an accident.
In addition, do not load luggage higher
than the seatbacks. It may affect the side or
rear field of view.
CAUTION
Before opening the liftgate, remove any
snow and ice accumulation on it.
Otherwise, the liftgate could close under
the weight of the snow and ice resulting
in injury.
Be careful when opening/closing the
liftgate during strong winds. If a strong
gust blows against the liftgate, it could
close suddenly resulting in injury.
Fully open the liftgate and make sure
that it stays open. If the liftgate is only
opened partially, it could slam shut by
vibration or wind gusts resulting in
injury.
When loading or unloading luggage in
the luggage compartment, turn off the
engine. Otherwise, you could get burned
by the heat of the exhaust gas.
Be careful not to apply excessive force to
the damper stay on the liftgate such as
by putting your hand on the stay.
Otherwise, the damper stay may bend
and
affect the liftgate operation.
Damper stay
Do not modify or replace the liftgate
damper stay. Consult an Authorized
Mazda Dealer if a liftgate damper stay is
deformed or damaged for reasons such
as a collision or if there is some other
problem.
▼ Opening and Closing the Liftgate
Opening the liftgate with Electric
liftgate opener
Unlock the doors and liftgate, then press
the electric liftgate opener on the liftgate
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Doors and Locks
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and raise the liftgate when the latch
releases.
For the power liftgate operation, refer to
Power Liftgate on page 3-22.
Electric liftgate
opener
NOTE
(With the advanced keyless function)
A locked liftgate can also be opened
while the key is being carried.
When opening the liftgate with the doors
and the liftgate locked, it may require a
few seconds for the liftgate latch to
release after the electric liftgate opener
is pressed.
The liftgate can be closed when the
doors are locked with the key left in the
vehicle. However, to prevent locking the
key in the vehicle, the liftgate can be
opened by pressing the electric liftgate
opener. If the liftgate cannot be opened
despite doing this procedure, first push
the liftgate completely closed, then press
the electric liftgate opener to fully open
the liftgate.
When the liftgate latch is released by
pressing the electric liftgate opener, the
liftgate raises slightly. If the liftgate is
not operated for a certain period of
time, the liftgate cannot be raised.
To o p e n
Press the electric liftgate opener again.
To c l o s e
To close the liftgate from its slightly
raised position, open it first by pressing
the electric liftgate opener, then close it
after waiting at least 1 second.
If the liftgate is not fully closed, the
driver is notified by a warning indicated
in the instrument cluster.
If the vehicle battery is dead or there is
a malfunction in the electrical system
and the liftgate cannot be unlocked, the
liftgate can be opened by performing the
emergency procedure.
Refer to When Liftgate Cannot be
Opened on page 7-52.
Closing the liftgate
Lower the liftgate slowly using the liftgate
handle, then push the liftgate closed using
both hands.
Do not slam it. Pull up on the liftgate to
make sure it is secure.
For the power liftgate operation, refer to
Power Liftgate on page 3-22.
Liftgate handle
NOTE
Confirm that the liftgate is securely closed.
The liftgate, move it without pressing the
electric liftgate opener to verify that the
liftgate has not been left ajar.
Before Driving
Doors and Locks
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3. Attach the removed cap to the innerside of the fuel-filler lid.
Fuel-filler lid
Fuel-filler cap
4. Insert the refueling nozzle all the way
and begin refueling. Pull out the
refueling nozzle after the refueling
stops automatically.
5. To close the fuel-filler cap, turn it clockwise until a click is heard.
6. To close, press the fuel-filler lid until it locks securely.
CAUTION
(U.S.A. and Canada)
If the check fuel cap warning light
illuminates, the fuel-filler cap may not be
properly installed. If the warning light
illuminates, park your vehicle safely off the
right-of-way, remove th e fuel-filler cap and
reinstall it correctly. After the cap has been
correctly installed, the fuel cap warning
light may continue to illuminate until a
number of driving cycles have been
completed. A drive cycle consists of starting
the engine (after four or more hours with
the engine off) and driving the vehicle on
city and highway roads.
Continuing to drive with the check fuel cap
warning light illuminated could cause the
check engine light to illuminate as well.
Before Driving
Fuel and Emission
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Modification and Add-OnEquipment
Mazda cannot guarantee the immobilizer
and the theft-deterrent systems' operation
if the system has been modified or if any
add-on equipment has been installed.
CAUTION
To avoid damage to the vehicle, do not
modify the system or install any add-on
equipment to the immobilizer and the
theft-deterrent systems or the vehicle.
Immobilizer System
The immobilizer system allows the engine
to start only with a key the system
recognizes.
If someone attempts to start the engine
with an unrecognized ke y, the engine will
not start, thereby helping to prevent
vehicle theft.
If you have a problem with the
immobilizer system or the key, consult an
Authorized Mazda Dealer.
CAUTION
Radio equipment like this is governed by
laws in the United States.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's
authority to operate the equipment.
To avoid damage to the key, do not:
Drop the key.
Get the key wet.
Expose the key to any kind of magnetic
field.
Expose the key to high temperatures
on places such as the dashboard or
hood, under direct sunlight.
If the engine does not start with the
correct key, and the security indicator
light keeps illuminating or flashing, the
system may have a malfunction. Consult
an Authorized Mazda Dealer.
Before Driving
Security System
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NOTE
The keys carry a unique electronic code.
For this reason, and to assure your
safety, obtaining a replacement key
requires some waiting time. They are
only available through an Authorized
Mazda Dealer.
Always keep a spare key in case one is
lost. If a key is lost, consult an
Authorized Mazda Dealer as soon as
possible.
If you lose a key, an Authorized Mazda
Dealer, will reset the electronic codes of
your remaining keys and immobilizer
system. Bring all the remaining keys to
the Authorized Mazda Dealer to reset.
Starting the vehicle with a key that has
not been reset is not possible.
▼Operation
NOTE
The engine may not start and security
indicator light may illuminate or flash if
the key is placed in an area where it is
difficult for the system to detect the
signal, such as on the dashboard or in
the glove compartment. Move the key to
a location within
the signal range,
switch the ignition off, and then restart
the engine.
Signals from a TV or radio station, or
from a transceiver or mobile telephone
could interfere with your immobilizer
system. If you are using the proper key
and the engine fails to start, check the
security indicator light.
Arming
The system is armed when the ignition is
switched from ON to off.
The security indicator light in the
instrument cluster flashes every 2 seconds
until the system is disarmed.
Disarming
The system is disarmed when the ignition
is switched ON with the correct
programmed key. The security indicator
light illuminates for about 3 seconds and
then turns off. If the engine does not start
with the correct key, and the security
indicator light remains illuminated or
flashing, try the following:
Make sure the key is within the
operational range for signal transmission.
Switch the ignition off, and then restart the
engine. If the engine does not start after 3
or more tries, contact an Authorized
Mazda Dealer.
NOTE
If the security indicator light flashes
continuously while you are driving, do
not shut off the engine. Go to an
Authorized Mazda Dealer, and have it
checked. If the engine is shut off while
the indicator light is flashing, you will
not be able to restart it.
Because the electronic codes are reset
when the immobilizer system is repaired,
the keys are needed. Make sure to bring
all the keys to an Authorized Mazda
Dealer, so that they can be programmed.
Before Driving
Security System
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Theft-Deterrent System*
If the theft-deterrent system detects an
inappropriate entry into the vehicle, which
could result in the vehicle or its contents
being stolen, the alarm alerts the
surrounding area of an abnormality by
sounding the horn and flashing the hazard
warning lights.
The system will not function unless it's
properly armed. So when you leave the
vehicle, follow the arming procedure
correctly.
▼Operation
System triggering conditions
The horn sounds intermittently and the
hazard warning lights flash for about 30
seconds when the system is triggered by
any one of the following:
Unlocking a door with the auxiliary key,
door lock switch, or an inside door-lock
knob.
Forcing open a door, the hood or the
liftgate.
Opening the hood by operating the hood
release handle.
Switching the ignition ON without using
the push button start.
If the system is triggered again, the lights
and horn will activate until the driver's
door or the liftgate is unlocked with the
transmitter.
(With the advanced keyless function)
The lights and horn can also be
deactivated by pressing the request switch
on a door.
NOTE
The liftgate does not open while the
theft-deterrent system is operating.
For vehicles equipped with the power
liftgate, the liftgate can be opened even
while the theft-deterrent system is
operating by pressing the power liftgate
button on the transmitter or the electric
liftgate opener switch while carrying the
key.
If the battery goes dead while the
theft-deterrent system is armed, the horn
will activate and the hazard warning
lights will flash when the battery is
charged or replaced.
▼ How to Arm the System
1. Close the windows and the moonroof*
securely.
2. Switch the ignition OFF.
3. Make sure the hood, the doors, and the
liftgate are closed.
4. Press the lock butt on on the transmitter
or lock the driver's door from the
outside with the auxiliary key.
The hazard warning lights will flash
once.
The following method will also arm
the theft-deterrent system:
Press the door-lock switch “
Before Driving
Security System
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5. After 20 seconds, the system is fullyarmed.
NOTE
The theft-deterrent system can also be
armed by activating the auto relock
function with all the doors, the liftgate
and the hood closed.
Refer to Transmitter on page 3-5.
The system will disarm if one of the
following operations takes place within
20 seconds after pressing the lock
button:
Unlocking any door.
Opening any door.
Opening the hood.
Switching the ignition ON.
To rearm the system, do the arming
procedure again.
When the doors are locked by pressing
the lock button on the transmitter or
using the auxiliary key while the
theft-deterrent system is armed, the
hazard warning lights will flash once to
indicate that the system is armed.
▼ To Tu r n O f f a n A r m e d S y s t e m
An armed system can be turned off using
any one of the following methods:
Pressing the unlock button on the
transmitter.
Starting the engine with the push button
start.
(With the advanced keyless function)
Pressing a request switch on the
doors.
The hazard warning lights will flash twice.
NOTE
When the doors are unlocked by pressing
the unlock button on the transmitter while
the theft-deterrent system is turned off, the
hazard warning lights will flash twice to
indicate that the system is turned off.
▼ To Stop the Alarm
A triggered alarm can be turned off using
any one of the following methods:
Pressing the unlock button on the
transmitter.
Starting the engine with the push button
start.
(With the advanced keyless function)
Pressing a request switch on the
doors.
Pressing the electric liftgate opener
while the key is being carried.
Pressing the power liftgate button on
the transmitter.
The hazard warning lights will flash twice.
Before Driving
Security System
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Floor Mat
We recommend the use of Genuine
Mazda floor mats.
WARNING
Make sure the floor mats are hooked on the
retention pins to prevent them from
bunching up under the foot pedals:
Using a floor mat that is not secured is
dangerous as it will interfere with the
accelerator and brake pedal operation,
which could result in an accident.
Do not install two floor mats, one on top of
the other, on the driver's side:
Installing two floor mats, one on top of the
other, on the driver's side is dangerous as
the retention pins can only keep one floor
mat from sliding forward.
Loose floor mat(s) will interfere with the
foot pedals and could result in an accident.
If using an all-weather mat for winter use
always remove the original floor mat.
When setting a floor mat, position the
floor mat so that its grommets are inserted
over the pointed end of the retention posts.
Rocking the Vehicle
WA R N I N G
Do not spin the wheels at more than 56
km/h (35 mph), and do not allow anyone
to stand behind a wheel when pushing the
vehicle:
When the vehicle is stuck, spinning the
wheels at high speed is dangerous. The
spinning tire could overheat and explode.
This could cause serious injuries.
CAUTION
Too much rocking may cause engine
overheating, transaxle failure, and tire
damage.
If you must rock the vehicle to free it from
snow, sand or mud, depress the accelerator
slightly and slowly move the selector lever
from D to R position.
Before Driving
Driving Tips
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