ESP MAZDA MODEL CX-9 2021 Owner's Guide

CAUTION
It is prohibited to copy, decompile, disassemble, reverse engineer, hack, manipulate, or
otherwise make available any technology or software incorporated in receivers compatible
with the SiriusXM satellite radio service or that support the SiriusXM website, the online
service or any of its content. Furthermore, the AMBE
® voice compression software included in
this product is protected by intellectual prop erty rights including patent rights, copyrights,
and trade secrets of Digital Voice Systems, Inc. The SiriusXM Service may include traffic,
weather and other content and emergency alert information and data. Such information and
data is not for “safety for life”, but is me rely supplemental and advisory in nature and,
therefore, cannot be relied upon as safety critic al. Neither SiriusXM nor Mazda is responsible
for any errors in accuracies in the SiriusXM da ta services or its use in applications. The
SiriusXM content is subject to change without notice.
NOTE
SiriusXM Satellite Radio Service is available in the 48 contiguous United States and the
District of Columbia. The service is not available in Alaska, Hawaii or Puerto Rico.
HD Radio™
What is HD Radio™ Technology and how does it work?
HD Radio™ Technology is the digita l evolution of analog AM/FM radio.
Your radio product has a special receiver which allows it to receive digital broadcasts
(where available) in addition to the analog broadcasts it already receives.
Digital broadcasts have better sound quality than analog broadcasts as digital broadcasts
provide free, crystal clear audio.
For more information, and a guide to availabl e radio stations and programming, please visit
www.hdradio.com.
Benefits of HD Radio™ Technology
(Information)
The song title, artist name, album name will appear on the screen when available by the
radio station.
(Multicast)
On the FM radio frequen cy most digital stations have “m ultiple” or supplemental programs
on each FM station.
HD Radio Technology manufactured under license from iBiquity Digital Corporation. U.S.
and Foreign Patents.
For patents see http://dts.com/patents.
Interior Features
Mazda Connect [Mazda Connect (Type B)]
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Apple CarPlay™
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATI ON, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY APPLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED THROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Apple CarPlay™, please avoid dist raction and use Apple CarPlay™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
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NOTE
Apple CarPlay™ is provided by Apple® and its use is subject to your agreement to the
Apple CarPlay™ terms of use, which are included as part of the Apple iOS terms of use.
When using Apple CarPlay™, location, speed, and other vehicle data is transferred to
your iPhone
®. For further details, refer to Apple®’s Privacy Policy.
Android Auto™
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS.
AS EXAMPLES, AND WITHOUT LIMITATION, MAZDA DISCLAIMS ANY WARRANTY
REGARDING THE ACCURACY OF DATA PROVIDED BY THE APPLICATION, SUCH AS THE
ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME, SPEED LIMITS, ROAD CONDITIONS,
NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT PROVIDED BY GOOGLE, ITS AFFILIATES, OR
THIRD PARTY PROVIDERS; MAZDA DOES NOT GUARANTEE AGAINST LOSS OF APPLICATION
DATA, WHICH MAY BE LOST AT ANY TIME; MAZDA DOES NOT GUARANTEE THAT THE
APPLICATION OR ANY SERVICES PROVIDED TH ROUGH THEM WILL BE PROVIDED AT ALL
TIMES OR THAT ANY OR ALL SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR
LOCATION. FOR EXAMPLE, SERVICES MAY BE SUSPENDED OR INTERRUPTED WITHOUT
NOTICE FOR REPAIR, MAINTENANCE, SECURITY FIXES, UPDATES, ETC., SERVICES MAY BE
UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
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IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT
SHALL MAZDA OR ITS AFFILIATES BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL,
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE
TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER
COMMERCIAL DAMAGES OR LOSSES, ARISING OU T OF OR RELATED TO THE APPLICATION
OR YOUR USE OF OR INABILITY TO USE THE APPLICATION OR INFORMATION ON THE
APPLICATION.
 When using Android Auto™, please avoid di straction and use Android Auto™ responsibly.
Stay fully aware of driving conditions and always obey applicable laws.
NOTE
Android Auto™ is provided by Google and its use is subject to your agreement to the
Android Auto™ terms of use.
When using Android Auto™, location, speed, and other vehicle data is transferred to your
smart phone. For further details, refer to Google Privacy Policy.
Tr a d e m a r k
Pandora®, the Pandora® logo, and the Pandora® trade dress are trademarks or registered
trademarks of Pandora Media, Inc., used with permission.
HD Radio™ and the HD, HD Radio, and “Arc” logos are proprietary trademarks of
iBiquity Digital Corp.
iPhone, iPod touch, iPod nano, Siri and Apple Music are registered trademarks of Apple
Inc.
Apple CarPlay is trademarks of Apple Inc.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is
used under license.
“Made for iPhone” and “Made for iPod” mean that an accessory has been designed to
connect specifically to iPhone or iPod, and has been certified by the developer to meet
Apple performance standards. A pple is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPod may affect wireless
performance.

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Made for
iPhone 7 Plus
iPhone 7
iPhone SE
iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6
iPhone 5s
iPhone 5c
iPhone 5
iPhone 4s
iPod touch (6th generation)
iPod touch (5th generation)
iPod nano (7th generation)
Google, Android, Android Auto and other related marks are trademarks of Google LLC.
AudioPilot is a registered trademark of Bose Corporation.
Centerpoint is a registered trademark of Bose Corporation.
Windows Media and Microsoft are registered trademarks of Microsoft Corporation U.S.
in the United States and other countries.
This product is protected by certain intellec tual property rights of Microsoft Corporation
and third parties.
Use or distribution of such technology outs ide of this product is prohibited without a
license from Microsoft or an authorized Microsoft subsidiary and third parties.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG,
Inc. and any use of such marks by Panasonic Corporation is under license. Other
trademarks and trade names are those of their respective owners.
SDHC Logo is a trademark of SD-3C, LLC.
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Introduction
Be careful not to hurt yourself when inspecting your vehicle, replacing a tire, or doing some
kind of maintenance such as car washing. In particular, wear thick work gloves such as
cotton gloves when touching areas that are difficult to see while inspecting or working on
your vehicle. Doing inspections or procedures with your bare hands could cause injury.

If you are unsure about any procedure this manual describes, we strongly urge you to have a
reliable and qualified service shop perform the work, preferably an Authorized Mazda
Dealer.

Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete , and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.

For expert advice and quality service, consult an Authorized Mazda Dealer.

To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in this
manual. As part of this you must keep your maintenance records, receipts, repair orders and
any other documents as evidence this maintenance was performed. You must present these
documents, should any warranty coverage disagreement occur. Failure to do so can result in
your warranty being voided either in whole or in part.

This evidence may consist of the following:
The Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
Original copies of repair orde rs or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
For self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicat ing the date and mileage must accompany this
statement.

Maintenance and Care
Essential Information
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Owner Maintenance Precautions
The owner or a qualified service technician should make these vehicle inspections at the
indicated intervals to ensure safe and dependable operation.

Bring any problem to the attention of an Authorized Mazda Dealer or qualified service
technician as soon as possible.
When Refueling
Brake fluid level (page 6-23)
Engine coolant level (page 6-22)
Engine oil level (page 6-21)
Washer fluid level (page 6-24)
At Least Monthly
Tire inflation pressures (page 6-34)
At Least Twice a Year (For Example, Every Spring and Fall)
You can do the following scheduled maintenance items if you have some mechanical ability
and a few basic tools and if you closely follow the directions in this manual.
Engine coolant (page 6-22)
Engine oil (page 6-20)

Improper or incomplete service may result in problems. Th is section gives instructions only
for items that are easy to perform.

As explained in the Introduc tion (page 6-2), several procedures can be done only by a
qualified service technician with special tools.

Improper owner maintenance during the warranty period may affect warranty coverage.
Refer to Introduction (page 6-2) for owner' s responsibility in protecting your investment.
For details, read the separate Mazda Warranty statement provided with the vehicle. If you
are unsure about any servicing or maintenance procedure, have it done by an Authorized
Mazda Dealer.

There are strict environmental laws regarding the disposal of waste oil and fluids. Please
dispose of your waste properly and with due regard to the environment.

We recommend that you entrust the oil and fluid changes of your vehicle to an Authorized
Mazda Dealer.
Maintenance and Care
Owner Maintenance
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WA R N I N G
Do not perform maintenance work if you lack sufficient knowledge and experience or the
proper tools and equipment to do the work. Have maintenance work done by a qualified
technician:
Performing maintenance work on a vehicle is dangerous if not done properly. You can be
seriously injured while performing some maintenance procedures.
If you must run the engine while working under the hood, make certain that you remove all
jewelry (especially rings, bracelets, watches, and necklaces) and all neckties, scarves, and
similar loose clothing before getting near the engine or cooling fan which may turn on
unexpectedly:
Working under the hood with the engine ru nning is dangerous. It becomes even more
dangerous when you wear jewelry, loose clot hing or have long hair or a long beard.
Either can become entangled in moving parts and result in injury.
Pull over to a safe location, then switch the ignition off and make sure the fan is not
running before attempting to work near the cooling fan:
Working near the cooling fan when it is runn ing is dangerous. The fan could continue running
indefinitely even if the engine has stopped and the engine compartment temperature is high.
You could be hit by the fan and seriously injured.
Do not leave items in the engine compartment:
After you have finished checking or doing servicing in the engine compartment, do not forget
and leave items such as tools or rags in the engine compartment.
Tools or other items left in the engine co mpartment could cause engine damage or a
fire
leading to an unexpected accident.
Maintenance and Care
Owner Maintenance
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Engine Oil
NOTE
Changing the engine oil should be
performed by an Authorized Mazda
Dealer.
Refer to Introduction (page 6-2) for
owner's responsibility in protecting your
investment.
▼Recommended Oil
U.S.A., Canada, and Puerto Rico
Use SAE 5W-30 engine oil.
Mazda Genuine Oil is used in your Mazda
vehicle. Mazda Genuine 5W-30 Oil is
required to achieve optimum fuel
economy.

For maintenance service, Mazda
recommends Mazda Genuine Parts and
Oil.

(ILSAC)
Only use SAE 5W-30 oil “Certified For
Gasoline Engines” by the American
Petroleum Institute (API).
Oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of
the International
Lubricant Standardization and Approval
Committee (ILSAC), comprised of U.S.
and Japanese automobile manufacturers.

80
60
40
20
0
–40 –20
30
100
40
20
10
0
–10
–20
–30
–40
Except U.S.A., Canada, and Puerto Rico
Use SAE 5W-30 engine oil.
Oil container labels provide important
information.
A chief contribution this type of oil makes
to fuel economy is re
ducing the amount of
fuel necessary to overcome engine
friction.

For maintenance service, Mazda
recommends Mazda Genuine Parts.

(ILSAC)
Maintenance and Care
Owner Maintenance
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Do not spray water in the engine
compartment. Otherwise, it could result
in engine-starting problems or damage
to electrical parts.
 When washing and waxing the vehicle,
be careful not to apply excessive force to
any single area of the vehicle roof.
Otherwise, you could dent the vehicle.
 (Vehicles with hands-free liftgate)
When washing the vehicle, turn
off the
hands-free liftgate using the Mazda
Connect or do not bring the transmitter
into the area around the liftgate.
Otherwise, the liftgate could open
unexpectedly resulting in an accident.
Refer to Power Liftgate on page 3-22.
To help protect the finish from rust and
deterioration, wash your Mazda
thoroughly and frequently, at least once a
month, with lukewarm or cold water.

If the vehicle is washed improperly, the
paint surface could be scratched. Here are
some examples of how scratching could
occur.

Scratches occur on the paint surface when:
The vehicle is washed without first
rinsing off dirt and other foreign matter.
The vehicle is washed with a rough, dry,
or dirty cloth.
The vehicle is washed at a car wash that
uses brushes that are dirty or too stiff.
Cleansers or wax containing abrasives
are used.
NOTE
Mazda is not responsible for scratches
caused by automatic car washes or
improper washing.
Scratches are more noticeable on
vehicles with darker paint finishes.
To minimize scratches on the vehicle's
paint finish:
Rinse off any dirt or other foreign matter
using lukewarm or cold water before
washing.
Use plenty of lukewarm or cold water
and a soft cloth when washing the
vehicle. Do not use a nylon cloth.
Rub gently when washing or drying the
vehicle.
Take your vehicle only to a car wash
that keeps its brushes well maintained.
Do not use abrasive cleansers or wax
that contain abrasives.
CAUTION
 Do not use steel wool, abrasive cleaners,
or strong detergents containing highly
alkaline or caustic agents on
chrome-plated or anodized aluminum
parts. This may damage the protective
coating; also, cleaners and detergents
may discolor or deteriorate the paint.
Pay special attention to removing salt, dirt,
mud, and other foreign material from the
underside of the fenders, and make sure
the drain holes in the lower edges of the
doors and rocker panels are clean.

Insects, tar, tree sap, bird droppings,
industrial fallout, and similar deposits can
damage the finish if not removed
immediately. When prompt washing with
Maintenance and Care
Appearance Care
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