engine MERCEDES-BENZ A-CLASS HATCHBACK 2015 Owner's Manual

G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
Vehicles without 4MATIC: when towing
away your vehicle with the front axle raised,
please observe the notes on ESP ®
(Y page 352).
If the å ESP®
OFF warning lamp lights up
continuously, ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the å
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 297) and display messages which
may be shown in the instrument cluster
(Y page 258).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly.
Characteristics of ESP ®General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine starts automatically. ESP
®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again.
Deactivating/activating ESP ®
(except
Mercedes‑AMG vehicles) Important safety notes
You can select between the following sta-
tuses of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehi-
cle if the vehicle starts to skid or a wheel
starts to spin.
Deactivating/activating ESP ®
You can deactivate or activate ESP ®
via the
on-board computer (Y page 248).
ESP ®
deactivated:
The å ESP®
OFF warning lamp in the
instrument cluster lights up.
ESP ®
activated:
The å ESP®
OFF warning lamp in the
instrument cluster goes out. 74
Driving safety systemsSafety

Characteristics when ESP
®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster flashes. In such situa-
tions, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R Engine torque is no longer limited and the
drive wheels are able to spin
The spinning of the wheels results in a cut- ting action for better traction on loose sur-faces.
R Traction control is still activated
R COLLISION PREVENTION ASSIST is no lon-
ger available; nor is it activated if you brake
firmly with assistance from ESP ®
R PRE-SAFE ®
is no longer available; it is also
not activated if you brake firmly with assis-
tance from ESP ®
R ESP ®
still provides support when you brake
firmly
Deactivating/activating ESP ®
(Mercedes ‑AMG vehicles) Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 69).
You can select between the following sta-
tuses of ESP ®
:
R ESP ®
is activated
R SPORT handling mode is activated
R ESP ®
is deactivated
ESP ®
is activated every time the engine is
switched on, regardless of whether ESP ®
was
deactivated before the engine was switched
off. G
WARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and acci-
dents. Only activate SPORT handling mode in the sit-
uations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
In the following situations, it may be better to activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on specially designated roads when the
vehicle's own oversteering and understeer-
ing characteristics are desired
Driving in SPORT handling mode or without
ESP ®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehi-
cle if the vehicle starts to skid or a wheel
starts to spin.
Deactivating/activating ESP ® X
To activate SPORT handling mode:
briefly press button :.
The M handling mode warning lamp in
the instrument cluster lights up. The Driving safety systems
75Safety Z

SPORT handling mode
SPORT handling mode
message appears
in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button :.
The M handling mode warning lamp in
the instrument cluster goes out.
X To deactivate ESP ®
:press button :until
the å ESP®
OFF warning lamp lights up
in the instrument cluster.
The ÷ OFF OFFmessage appears in the mul-
tifunction display.
X To activate ESP ®
:briefly press button :.
The å ESP®
OFF warning lamp in the
instrument cluster goes out. The ÷
ESP ®
ON
ON message appears in the multifunc-
tion display.
Characteristics of activated SPORT han-
dling mode
If SPORT handling mode is activated and one or more wheels start to spin, the ÷ESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilises the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree
R Traction control is still activated
R Engine torque is no longer limited and the
drive wheels are able to spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R ESP ®
still provides support when you brake
firmly
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilise the vehicle. If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability
R Engine torque is no longer limited and the
drive wheels are able to spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur- faces.
R Traction control is still activated
R COLLISION PREVENTION ASSIST is no lon-
ger available; nor is it activated if you brake
firmly with assistance from ESP ®
R PRE-SAFE ®
is no longer available; it is also
not activated if you brake firmly with assis-
tance from ESP ®
R ESP ®
still provides support when you brake
firmly
ESP ®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP ®
trailer stabilisation is active above
speeds of approximately 65 km/h. 76
Driving safety systemsSafety

ESP
®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 69). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 295) as well as dis-
play messages (Y page 260). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi- tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 204)and
hill start assist (Y page 161). STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation. This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 69).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start func-
tion or KEYLESS-GO: switch the ignition
off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. Protection against theft
77Safety Z

R
the doors are closed
R the tailgate is closed
Only then is tow-away protection primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off auto-
matically.
Deactivating X
Remove the key from the ignition lock.
or X Vehicles with KEYLESS-GO start func-
tion or KEYLESS-GO: switch off the engine
using the Start/Stop button and open the
driver's door.
X Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is deactivated.
Tow-away protection remains deactivated
until:
R the vehicle is unlocked again
R a door is opened and closed again and
R the vehicle is locked again To prevent a false alarm, deactivate tow-away
protection if you lock your vehicle and it:
R is being transported
R is being loaded onto a ferry or car trans-
porter, for example
R is parked on a movable surface, e.g. in a
split-level garage Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle interior, for example.
Activating X
Make sure that:
R the side windows are closed
R the panorama sliding sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the panorama sliding sunroof is closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock. Protection against theft
79Safety Z

or
X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
switched off.
Deactivating X
Remove the key from the ignition lock.
or X Vehicles with KEYLESS-GO start func-
tion or KEYLESS-GO: switch off the engine
using the Start/Stop button and open the
driver's door.
X Press button :.
Indicator lamp ;flashes several times in
rapid succession.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is deactivated.
The interior motion sensor remains deactiva- ted until:
R the vehicle is unlocked again and
R a door is opened and closed again and
R the vehicle is locked again
To prevent a false alarm, deactivate the inte-
rior motion sensor if you lock your vehicle
and:
R people or animals remain in the vehicle
R the panorama sliding sunroof remains open
R the side windows remain open
i UK only:
your vehicle is equipped with a
double-lock function. The doors cannot be opened from the inside if the vehicle has
been locked with the key (Y page 89).
Deactivate the interior motion sensor
before you lock the vehicle with the key.
The doors can then be opened from the
inside after the vehicle has been locked
from the outside with the key. Observe the
"Important safety notes" (Y page 89).80
Protection against theftSafety

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart-
ment. Otherwise, the key may not be detec-
ted, e.g. when starting the engine using the
Start/Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 80).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 68). The anti-
theft alarm system is triggered if the door is 82
KeyOpening and closing

opened from the inside. Switch off the alarm
(Y page 78). G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. Key functions
:
& Locks the vehicle
; % Unlocks the vehicle
X To unlock centrally: press the%but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock: press the &button.
The key centrally locks/unlocks: R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
When the locator lighting is activated in Audio
20/COMAND Online, it lights up when it is
dark after the vehicle is unlocked with the
remote control (see separate operating
instructions). You can also set an audible signal to confirm
that the vehicle has been locked. The audiblesignal can be activated or deactivated using
the on-board computer (Y page 252). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio connection between the vehicle and the key
determines whether a valid key is in the vehi-
cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key
83Opening and closing Z

X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 95).X
To unlock the tailgate: pull tailgate han-
dle :.
Deactivating and activating If you do not intend to use the vehicle for an
extended period of time, you can deactivate
KEYLESS-GO. The key will then use very little power, thereby conserving battery power. For
the purposes of activation or deactivation,
the vehicle does not have to be nearby. X
To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 86).
X To activate: press any button on the key.
or
X Insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for about six seconds until the bat-
tery indicator lamp flashes twice
(Y page 86).
If the setting of the locking system is changed
within the signal range of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button. 84
KeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 91) or unlock (Y page 92) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. the on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 347).
or
X Jump-start the vehicle (Y page 348).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 86) and replace it if necessary
(Y page 86).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. 88
KeyOpening and closing