roof MERCEDES-BENZ A-CLASS HATCHBACK 2021 User Guide

Page 104 of 533

Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Interior pr
otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ button on thekey
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 166)
R aTer unlocking theve hicle using KEYLESS-GO
The following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating int er
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .Interior pr
otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

Page 121 of 533

In addition, 0ammable materials may ignite if:
R you drop the hot cigar ette lighter
R ach ild holds the hot cigar ette lighter to
objects, forex ample #
Always hold the cigar ette lighter bythe
knob. #
Always make sure that the cigar ette
lighter is out of reach of children. #
Never lea vechildren unattended in the
ve hicle. &
W
WARNING
ARNING Risk of burns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact
with these parts of theve hicle, you could burn
yo urself. #
Always be particular lycareful around the
ta ilpipe and theta ilpipe trims and super-
vise children especially closely in this
area. #
Allow vehicle parts tocool down before
to uching them. The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in mind
when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle identi-
/cation plate (/ page 392).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R always use the partition net when transporting
objects in the load compartment.
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y. No
tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle.
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 178).
% For more information on st owage compart-
ments and st owage areas, please referto the
Digital Owner's Manual. 118 118
Seats and st
owing

Page 130 of 533

1
Clothes hook
The clo thes hooks are not suitable for hanging
heavy objects as this can cause theta ilgate to
lo we r automaticall y.Use the clo thes hooks only
fo r light objects such as jac kets. A
A
tt
tt ac
ac hing a r
hing a r oof lugg
oof lugg ag
age r
e r ack
ack &
W
WARNING
ARNING Risk of accident due toexceed-
ing the maximum roof load
The vehicle cent reofgrav ity and the usual
driving characteristics as well as the steering
and braking characteristics alter.
If yo uex ceed the maximum roof load, the driv-
ing characteristics, as well as steering and
braking, will be greatly impaired. #
Neverex ceed the maximum roof load
and adjust your driving style. Yo
u will /nd information on the maximum roof
load in the "Technical data" section.
* N
NO OTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N NOOTE
TE Vehicle damage from non-appr oved
ro of luggage racks The
vehicle could be damaged byroof luggage
ra ck sth at ha venot been tested and appro ved
fo r Mercedes-Benz. #
Use only roof luggage rack ste sted and
appro vedfo r Mercedes-Benz. #
Depending on theve hicle equipment,
ensu rethat the sliding sunroof can be
fully raised when thero of luggage rack is
/t ted. #
Depending on theve hicle equipment,
ensu rethat theta ilgate can be fully Seats and st
owing
127
127

Page 131 of 533

opened when
thero of luggage rack is /t-
te d. #
Position the load on thero of luggage
ra ck in such a wayth at theve hicle will
not sus tain damage even when it is in
motion. *
N
NOOTE
TE Damage tothe panorama sliding
sunroof due tonon-appro vedro of luggage
ra cks The panorama sliding sunroof may be dam-
aged bythero of luggage rack ifyo u attem ptto
open it when using a roof luggage rack not
te sted and appro vedfo r Mercedes-Benz. #
When a roof luggage rack is /t ted, open
th e panorama sliding sunroof only if this
has been tested and appro vedfor
Mercedes-Benz.
The pano rama sliding sunroof may be raised
to allow ventilation of theve hicle interior. *
N
NOOTE
TE Damage tothe co vers The co
vers may be damaged and scratched
when being opened. #
Do not use me tallic or hard objects. #
Carefully fold co vers 1 upwards in the direc-
tion of the ar row. #
Secure thero of luggage rack tothefa stening
points benea thcovers 1 . #
Comply with the installation instructions of the
ro of luggage rack manufacturer. #
Secure the load on thero of luggage rack. Soc
ke
Soc kets
ts Using t
Using t
he 12 V soc ket
he 12 V soc ket R
R
eq
eq uir
uir ements:
ements:
R Only devices up toa maximum of 180 W
(15 A) are permissible.
Depending on theve hicle equipment, theve hicle
has thefo llowing 12 V soc kets:
R Inthe st owage compartment in the front
centre console
R Inthe load compartment 128
128
Seats and st
owing

Page 171 of 533

Ensure
thefo llowing before starting the engine:
R The legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R It is safe tostart and runth e engine where
yo ur vehicle is par ked.
R The fuel tank is su1cient lyfull.
S
S t
tar
ar ting t
ting t he v
he vehicle (R
ehicle (R emot
emot e Online)
e Online) &
W
WARNING
ARNING Risk of crushing or entrapment
due tounintentional starting of the engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during service
or maintenance work. #
Always secure the engine against unin-
te ntional starting before ca rrying out
main tenance or repair work. R
R
eq
eq uir
uir ements:
ements:
R Park position jis selected.
R The anti-theT alarm system is not activated.
R The hazard warning light system is switched
o.. R
The bonnet is closed.
R The doors are closed and loc ked.
R The windo wsand sliding sunroof are closed. #
Start theve hicle using the smartphone.
ATer every engine start, the engine runs for
te n minutes.
Yo u can car ryout a maximum of two consecutive
starting attem pts. You must start the engine with
th eke y before trying tostart theve hicle again
with the smartphone.
Yo u can switch o. theve hicle at any time as fol-
lo ws:
R Viath e Smartphone App
R By pressing theÜ orß button on the
key
% Further information can be found in the
smartphone app.
Secur
Secur ing t
ing the v
he vehicle ag
ehicle ag ains
ainst st
t star
arting bef
ting bef or
ore car ry-
e car ry-
ing out maint
ing out maint enance or r
enance or repair w
epair w or
ork:
k: #
Switch on the hazard warning light system.
or #
Unlock the doors.
or #
Open a side window or the sliding sunroof. R
R
unning-in not
unning-in not es
es To
preser vethe engine during the /rst 1,500 km:
R Drive at varying road speeds and engine
speeds.
R Do not drive at speeds greater than
140 km/h.
R Drive theve hicle in drive prog ram A
or ;.
R ShiT tothe next highest gear at theve ry latest
when the needle reaches the last third before
th ere d area in there v counter.
R Do not shiT down manual lyin order tobrake.
R Avoid overstraining theve hicle, e.g. driving at
full thro ttle.
R V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: do not
depress the accelerator pedal be yond the
pressure point (kickdown). 168
168
Driving and parking

Page 174 of 533

*
N
N O
OTE
TE Damage tothe driv etra in and
engine when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi-
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. *
N
NO OTE
TE Damage tothe catalytic con verter
due tonon-combusted fuel The engine is not
running smoo thly and is mis-
/ring.
Non-combus ted fuel may getinto the catalytic
con verter. #
Only depress the accelerator pedal
slightl y. #
Have the cause recti/ed immediately at
a qu ali/ed specialist workshop. *
N NOOTE
TE Reduced battery life due tofrequent
short-distance trips The 12 V battery may not be su1cien
tly
ch arge d when theve hicle is used only for
short-dis tance trips. This reduces the life of
th e batter y. #
Drive longer distances regula rly to
ch arge the batter y. *
N
NO
OTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. N No
ot
tes on dr
es on dr iving wit
iving with a r
h a roof load, tr
oof load, tr ailer or fully
ailer or fully
laden v
laden v ehicle
ehicle
When driving with a loaded roof luggage rack or
trailer as well as with a fully laden or fully occu-
pied vehicle, theve hicle's driving and steering
ch aracteristics change.
Yo u should bear thefo llowing in mind:
R Do not exceed the permissible roof load and
to wing capacity. Also obser vethete ch nical
data in the printed Owner's Manual.
R Evenly distribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 116).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
Not
Not es on dr
es on dr iving on salt-tr
iving on salt-tr eat
eated r
ed r oads
oads
The braking e.ect is limited on salt-treated roads. Driving and parking
171
171

Page 182 of 533

R
Depending on the equipment, the maximum
set speed for cruise control, limiter and Active
Distance Assist DISTRONIC can be limited to
th e maximum electrically drivable speed
R Activation of the combustion engine via the
pressure point of the accelerator pedal (kic k-
down)
Ï Battery Level (plug-inhybrid)
R Prioritised maintenance of the state of charge
of the high-voltage batter y,e.g. for subse-
qu ent journe ysinthe inner city/low emission
zones
R The selection of the matching drive type by
th ehy brid system depends on the driving con-
ditions and the distance
; Eco
R Only available forve hicles with automatic
transmission
R Particular lyeconomical driving
R Balance between traction and stability
R Recommended for all road conditions R
Full de velopment of all intelligent hybrid func-
tions and adap tation of the coasting charac-
te ristics of theve hicle totra1c (plug-in hybrid)
R The selection of the matching drive type by
th ehy brid system depends on the driving con-
ditions and the distance (plug-in hybrid)
% Depending on the situation, the cylinder can
be brie0y deactivated in the drive pro-
gr ams ; andA, depending on the
engine.
% The ESP ®
settings in the drive prog rams ;
and A are designed for stability. Therefore,
ch oose one of these driving prog rams, espe-
cially when transporting roof loads, in trailer
operation and when theve hicle is fully loaded
or fully occupied.
Depending on the drive prog ram, thefo llowing
systems change their characteristics:
R Drive
- engine and transmission management
- Active Distance Assist DISTRONIC
R ESP ® R
V
V ehicles wit
ehicles wit h adap
h adaptiv
tive dam
e dam ping adjus
ping adjustment tment:
:
suspension
R electric po wer steering Selects t
Selects t
he dr
he driv
ive pr
e pr ogr
ogram
am %
Depending on the equipment, theve hicle is
/tted with either a switch or a but ton. Driving and parking
179
179

Page 216 of 533

#
Ongradients, turn the front wheels so that the
ve hicle will rollto wa rdsth eke rb if it starts
moving. #
Apply the electric parking brake. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: Engage
/rst 1orreve rsege ar k. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: Engage
transmission position jin a stationary vehi-
cle with the brake pedal applied
(/ page 184). #
Switch o. theve hicle bypressing the1 but-
to n. #
Release the service brake slo wly. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still oper-
ate the side windo wsand the panoramic slid-
ing sunroof for appr oximately four minutes if
th e driver's door is closed. Gar
Gar
ag
age door opener
e door opener Pr
Pr
ogr
ogr amming butt
amming butt ons f
ons for t
or the g
he g ar
arag
ag e door opener
e door opener &
D
DAN
AN GER
GER Risk of fatal injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of injury bybecoming
trapped when opening and closing a
ga rage door
When you operate or prog ram a garage door
with an integ ratedga rage door opener, per-
sons can become trapped or struck bythe
ga rage door if they stand wi thin its range of
mo vement. #
Always make sure that nobody is within
th era nge of thega rage door's mo ve-
ment. Before prog
ramming thega rage door opener, park
th eve hicle outside thega rage . Make sure that the
ve hicle is switched on but not star ted.
R
R eq eq uir
uir ements:
ements:
R The vehicle has been par ked outside the
gar age or outside thera nge of mo vement of
th e door.
R The vehicle is switched on.
R The vehicle has not been star ted.
% The garage door opener function is alw ays
av ailable when theve hicle is switched on. Driving and parking
213
213

Page 278 of 533

neck or, in
the case of a fully electric
trailer hitch, retract the ball nec k. Depending on
the bicycle rack 's design, up to
th re e bicycles can be transpor ted on the bicycle
ra ck.
When mounted byattaching toball head 1,the
maximum load capacity is 75 kg. The maximum load capacity is calculated from
the
we ight of the bicycle rack and the bicycle rack
load.
Obser vethe no tes on driving with a roof load,
trailer or fully laden vehicle (/ page 169).
When using a bicycle rack , set the tyre pressure
fo r increased load on there ar axle of theve hicle.
Fu rther information on the tyre pressure can be
fo und in the tyre pressure table (/ page 370).
N
No ot tes on loading
es on loading
The lar gerth e distance between the load's centre
of grav ity and the ball head, thegr eater the load
on the trailer hitch.
Therefore, obser vethefo llowing no tes:
R mount heavy bicycles as close totheve hicle
as possible
R always distribute the load on the bicycle rack
as evenly as possible across theve hicle's lon-
gitudinal axis
Mercedes-Benz recommends removing all de tach-
able parts from bicycles (e.g. bask ets, ch ild seats,
re ch arge able batteries) before loading them onto
th e bicycle rack . This will impr ovethe aerody- namic
resis tance and centre of grav ity of the bicy-
cle rack.
Alw ays secure the bicycles toprev ent them from
moving around and check them at regular inter-
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driving
ch aracteristics and rear view may be impaired. In
addition, aerodynamic resis tance and the load on
th e trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical distance between centre of grav ity
and ball head Driving and parking
275
275

Page 309 of 533

P
P
ar
ar king ser
king ser vice
vice
* NO
NOTE
TEDamage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. *
N
NOOTE
TE Before selecting the parking option The data is based on information provided
by
th ere specti veservice pr ovider.
Mercedes Benz accepts no liability forthe
accuracy of the information pr ovided relating
to the multi-s tore y car park/parking area. #
Alwa ys obser vethe local Information and
conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on jinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if avail-
able):
R Destination address, dis tance from cur rent
ve hicle position and ar riva l time
R Information on the multi-s tore y car
park/car par k,forex ample:
- Opening times
- Parking charges
- Current occupancy
- Maximum parking time
- Maximum access height Maximum access height
The maximum access height sh ownby
th e parking service does not replace th
e need for obser vation of the actual
circumstances.
R Available payment options (Mercedes pa y,
coins, bank no tes, cards)
R Details on parking tari.s
R Number of available parking spaces
R Payment me thod (e.g. at the parking
me ter)
R Services/facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 303). N
No
ot
tes on t
es on t he dashcam
he dashcam *
N
NOOTE
TE Before using the dashcam Yo
u are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use of
th e dashcam can vary depending on the coun-
try in which the dashcam is operated. There-
fo re , obser vethe legal requ irements, in partic- 306
306
MBUX multimedia system

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