MERCEDES-BENZ A-CLASS SALOON 2021 Service Manual

5N0 012
615C
5N0 012
615F
9P1 012
615A
9P1 012
615B
1EA 012
615
8P0 012
615A
8P0 012
615E
7P0 012
617A4L0 012
615
760 012
615
A000583
5001
6898012
3220901
2
8888002
695 meet all
the essential requ irements forth efo llo w-
ing guidelines: (4)
2006/42/EC (EC Machinery Directive)
2014/30/EU (EC EMC Directive)
2000/14/EC (EC Outdoor Noise Directive)
Pe rson authorised tocompile thete ch nical docu-
ments referred toin Annex VII A of Directive
2006/42/EC:
Aircom Automotive Sp. z o.o. Sp. k.
Dominik Gschwender (5)
ul. Fabryc zna 20B
55-080 Pietrzyk owice
Po land Applied harmonised standards: (6)
DIN EN 12100:2012 / DIN EN ISO 3744:1995
DIN EN 60204-1:2006 / DIN EN ISO 2151:2009
DIN EN 60335-1:2012 / DIN EN ISO 4871:2009
DIN EN 1012-1:2011 / DIN EN ISO13732-1:2008
DIN EN 55012:2010 / DIN EN 61000-6-3:2011
DIN EN 61000-6-1:2016
Other
tech nical standa rds and speci/cations
applied:
none (7)
Pietrzyk owice, 23.04.2019
[Signature, D. Gschwender]
Dominik Gschwender, general management
No te:th is declaration loses its validity if tech nical
or ope rational changes are made without the con-
sent of the manufacturer. Diagnos Diagnostics connection
tics connection
The diagnostics connection is a tech nical inter-
fa ce in theve hicle. It is used, forex ample, in the
cont ext of repair and maintenance workor for re
ading out vehicle data in a specialist workshop.
Diagnostic devices should therefore only be con-
nected in a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics con-
nection
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. 38
38
Gene
ral no tes

#
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N
NO OTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Please also no
tethe information about the 12 V
battery and short-dis tance trips in the "Driving
and Parking" chap ter (/ page 163). Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components
Please referto thewa rranty term s and conditions
fo rth is matter. Moreo
ver,connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may
lead totheve hicle failing tomeet there qu ire-
ments of the next emissions inspection during the
main inspection. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
R Plug-in h
Plug-in h ybr
ybrid:
id:workon thehy brid system General no
tes
39
39

Mercedes‑Benz
recommends a Mercedes‑Benz
service cent re. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi-
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if Mercedes-Benz has your registration
data.
It is possible that your vehicle has not yetbeen
re gistered in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an author-
ised specialist deale r.
R ifyo ur vehicle has not yetbeen examined at a
Mercedes-Benz service cent re.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u can do
this at a Mercedes-Benz service centre,
fo rex ample. Corr Corr
ect use of t
ect use of t he v
he v ehicle
ehicle
If yo ure mo veany warning stic kers,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning stic kers in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this Owner's Manual, vehi-
cle-speci/c supplements and fu rther supple-
men tary documents
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws and saf etystanda rds per taining tomo tor
ve hicles Inf
Inf
or
ormation on t
mation on t he REAC
he REACH rH regulation
egulation
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
th e REACH regulation (Regulation (EC) No.
1907/2006, Article 33) stipula tes a duty tosup- ply information about subs
tances of very high
conce rn(SVHCs).
Me rcedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used
and toenable customers tosafely handle these
substances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in
individual components of this vehicle in quantities
of ove r 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ Not
Not
es f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully
de veloping vehicle systems, comple tely rule out
th e interaction of vehicle systems with elect ronic
medical aids such as ca rdiac pacemake rs.
In addition, there are components installed in the
ve hicle that, rega rdless of the operating status of
th eve hicle, can generate magnetic /elds on a par 40
40
Gene
ral no tes

with permanent magn
ets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the area of the
seats, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
Plug-in h
Plug-in h ybr
ybrid
id
When charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment This includes
charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im
Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions. This damage is not co
vered either bythe
Mercedes-Benz implied warranty or bythe
Ne w‑ or Used- Vehicle Warrant y. #
Follow the inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes are attached in the fuel /ller 0ap and on
th e opposite side on the B-pillar. In theev ent of
an accident, rescue services can use the QR code
to quickly /nd the appropriate rescue card for
yo ur vehicle. The cur rent rescue card contains the
most impor tant information about your vehicle in
a compact form , e.g. thero uting of the electric
lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Gene
ral no tes
41 41

Dat
Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Electronic control units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such
as driver assistance systems, while others enable
con venience or inf otainment functions.
The following pr ovides you with general informa-
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exactly which
data in your vehicle are collected, sa ved and
transmitted tothird parties, and for what purpose,
can be found in the information directly related to
th e functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on the
ve hicle equipment, digitall y. P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya unique vehicle
identi/cation number. Depending on the countr y,
th is vehicle identi/cation number can be used by,
fo rex ample, go vernmental authorities todeter-
mine the identity of theow ner. There are other
possibilities touse data collected from theve hicle
to identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under
cer tain conditions, become attributable toa per-
son. Depending on which vehicle data are availa-
ble, it may be possible tomake inferences about,
fo rex ample, your driving behaviour, your location,
yo ur route or your use patterns.
Leg
Leg al r
al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vesti-
ga tion of a criminal o.ence. Go
vernmental entities are themsel ves, in individ-
ual cases and within the applicable legal frame-
wo rk, authorised toread out data from theve hi-
cle. In the case of an accident, information that
can help with an in vesti gation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Oper
Oper ational dat ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration,
number of wheel revo lutions or thefa stened
seat belts display
R ambient conditions, su chastemp erature, rain
sensor or distance sensor
Generall y,the use of these data is temp orar y;
th ey will not be stored be yond the period of oper-
ation and will only be processed within theve hicle
itself. Control units oTen contain data memories
fo rve hicle keys,fo rex ample. Their use permits
th ete mp orary or permanent documentation of
te ch nical information about theve hicle's operat- 42 42
Gene
ral no tes

ing state, component loads, maintenance
requ ire-
ments and tech nical events or faults.
Depending on theve hicle equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag depl oyment or the inter vention
of stability cont rol systems
R information on events leading tovehicle dam-
age
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been used only temp o-
rari ly. This may be the case if theve hicle has
de tected a malfunction, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as
we ll as theve hicle identi/cation number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manu facturers or third parties, such as break- down services. The same is true in
the case of
wa rranty claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of
individual components and assist in the diagnosis
of malfunctions, compliance with warranty obli ga-
tions and quality impr ovement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle
identi/cation number tothe manufacturer. Fur-
th ermore, the manufacturer is subject toproduct
liability. Forth is reason the manufacturer also
uses operational data from theve hicle, forex am-
ple, forre calls. These data can also be used to
ex amine the customer's warranty and guarantee
claims.
Fa ult memories in theve hicle can be reset by a
service outl etor at your requ est as part of repair
or maintenance work. Conv
Conv enience and inf ot
enience and inf otainment functions ainment functions
Yo u can store con venience settings and individual
settings in theve hicle and change or reset them
at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate cont rolsettings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, /lms or pho-
tosfo r playback in an integ rated multimedia
system
R address book data for use in connection with
an integ rated hands-free system or an integ ra-
te d navigation system
R entered navigation destinations
R data about the use of Internet services General no
tes
43 43

These data
for con venience and inf otainment
functions may be sa ved locally in theve hicle or
th ey may be located on a device which you ha ve
connected totheve hicle, such as a smartphone,
USB 0ash drive or MP3 pla yer.Ifyo u ha veentered
th ese data yourself, you can dele tethem at any
time.
This data is transmitted from theve hicle tothird
parties only at your requ est. This applies, in par-
ticular, when you use online services in accord-
ance with the settings that you ha veselected.
Smar
Smar tphone int
tphone int egr
egr ation (e.g. Andr ation (e.g. Andr oid A
oid Aut
uto or
o or
Apple CarPlay
Apple CarPlay ®
®
)
)
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can then control them
by means of the control elements integ rated in
th eve hicle. Images and audio from the smart-
phone can be output via the multimedia system.
Cer tain information is simultaneously transfer red
to your smartphone. Depending on the type and
integ ration, this includes position data, day/night
mode and other general vehicle statuses. For
more information please consult the Owner's
Manual of theve hicle/inf otainment system. This integ
ration allo ws the use of selected smart-
phone apps, such as navigation or music pla yer
apps. There is no fu rther interaction between the
smartphone and theve hicle; in particular, vehicle
data is not directly accessible. The type of addi-
tional data processing is de term ined bythe pro-
vider of the app being used. Which settings you
can make, if an y,depends on the speci/c app and
th e operating system of your smartphone. Online ser
Online ser
vices
vices W
W
ir
ir eless ne
eless ne tw
twor
ork connection
k connection
If yo ur vehicle has a wireless network connection,
it enables data tobe exch anged between your
ve hicle and additional systems. The wireless net-
wo rkconnection is made possible bytheve hicle's
ow n transmitter and receiver or bya mobile end
device that you ha vebrought into theve hicle, for
ex ample, a smartphone. Online functions can be
used via the wireless network connection. This
includes online services and applications/apps
pr ov ided toyouby the manufacturer or by other
pr ov iders. Manuf
Manuf actur acturer's ser
er's ser vices
vices
Re garding the manufacturer's online services, the
individual functions are described bythe manu-
fa cturer in a suitable place, forex ample, in the
Owner's Manual or on the manufacturer's web-
site, where there leva nt data pr otection informa-
tion is also given. Personal data may be used for
th e pr ovision of online services. Data are
ex ch anged via a secure connection, such as the
manufacturer's designated IT systems. Any per-
sonal data which are collected, processed and
used, other than forth e pr ovision of services, is
done so exclusively on the basis of legal permis-
sion. This is the case, forex ample, for a legally
prescribed emer gency call system, a cont ractual
ag reement or when consent has been given.
Yo u can ha veservices and functions, some of
which are subject toafe e, activated or deactiva-
te d. This excludes legally prescribed functions and
services, such as an emer gency call system.
Thir Thir d par
d par ty ser
ty ser vices
vices
If yo u use online services from other pr oviders
(third parties), these services are there sponsibil-
ity of the pr ovider in question and subject tothat
pr ov ider's data pr otection conditions and term s of 44
44
Gene
ral no tes

use. As a
general rule, the manufacturer has no
in0uence on the content exch anged.
Fo rth is reason, when services are pr ovided by
th ird parties, please ask the service pr ovider in
qu estion for information about the type, extent
and purpose of the collection and use of personal
data. Dat
Dat
a pr ot
a pr otection r
ection r ights
ights Depending on
your country or the equipment and
ra nge of functions of your vehicle as well as the
services you use and the services on o.er, you
are entitled todi.erent data pr otection rights.
Fu rther information on data pr otection and your
data pr otection rights can either be found on the
manufacturer's website or you will receive this
information as part of theva rious services and
service o.ers. There you will also /nd the contact
information forth e manufacturer and its data pro-
te ction o1cers.
At awo rkshop, forex ample, with the support of a
specialist and possibly for a fee, you can ha ve
data read out which is stored only locally in the
ve hicle. Cop
Cop
yr
yright
ight
Information on licences for free and open-source
soTware used in your vehicle can be found on the
data car rier in your vehicle document wallet and
with updates on thefo llowing website:
https://www.mercedes-benz.com/opensource General no
tes
45
45

R
R
es
estr traint syst
aint syst em
em Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the r
he r es
estr traint syst
aint syst em
em The
restraint system includes thefo llowing com-
ponents:
R Seat belt system
R Airbags
R Child restraint system
R Child seat secu ring systems
The restraint system can help pr eventtheve hicle
occupants from coming into contact with parts of
th eve hicle interior in theev ent of an accident. In
th eev ent of an accident, there straint system can
also reduce thefo rc es towhich theve hicle occu-
pants are subjected.
A seat belt can only pr ovide the best le vel of pro-
te ction if it is worncor rectl y.Depending on the
de tected accident situation, seat belt tensioners
and/or airbags supplement the pr otection o.ered
by a cor rectly wornseat belt. Seat belt tensioners
and/or airbags are not deplo yed in every acci-
dent. In order
forth ere straint system toprov ide the
intended le vel of pr otection, each vehicle occu-
pant must obser vethefo llowing information:
R Fasten seat belts co rrectl y.
R Sit in an almost up right seat position with their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
R Always secure persons under 1.50 m tall in an
additional restraint system suitable for
Mercedes-Benz vehicles.
Ho wever,no system available today can com-
ple tely eliminate injuries and fatalities in every
accident situation. In particular, the seat belt and
airbag generally do not pr otect against objects
penetrating theve hicle from the outside. It is also
not possible tocomple tely rule out therisk of
injury caused bythe airbag deploying. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the
he
r
r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injury or death due to
modi/cations tothere straint system
Ve hicle occupants may no lon ger be pr otected
as intended if alterations are made tothe
re straint system. #
Never alter the parts of there straint sys-
te m. #
Neverta mp er with the wiring or any elec-
tronic component parts or their soT-
wa re. If it is necessary
tomodify theve hicle toaccom-
modate a person with disabilities, contact a quali-
/ed specialist workshop.
Mercedes-Benz recommends that you use driving
aids which ha vebeen appr ovedfo ryo ur vehicle by
Mercedes-Benz. 46
46
Occupant sa
fety

R
R
es
estr traint syst
aint syst em functionality
em functionality When
theve hicle is switched on, a self-test is per-
fo rm ed, during which the6 restraint system
wa rning lamp lights up. It goes out no later than a
few seconds aTer theve hicle is star ted. The com-
ponents of there straint system are then func-
tional. Malfunctioning r
Malfunctioning r
es
estr traint syst
aint syst em
em A malfunction has occur
red in there straint sys-
te m if:
R the6 restraint system warning lamp does
not light up when theve hicle is switched on
R the6 restraint system warning lamp lights
up continuously or repeatedly during a journey
All v
All v ehicles, ex
ehicles, excep
cep t plug-in h
t plug-in h ybr
ybrid:
id: &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions in there straint system
Co mp onents in there straint system ma y be
acti vated unintentionally or not deploy as
intended in an accident. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. Plug-in h
Plug-in h
ybr
ybrid:
id: &
D
DAN
AN GER
GER Risk of fatal injuries due to
re straint system malfunctions
Co mp onents in there straint system ma y be
acti vated unintentionally or not deploy as plan-
ned in an accident. In theeve nt of an acci-
dent, the high-voltage on-board electrical sys-
te m may not be deactivated as intended.
Yo u may su.er an electric shock if youto uch
th e damaged components of the high-voltage
on-board electrical system. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. #
ATer an accident, switch o. theve hicle
immediatel y. F
F
unction of t
unction of t he r
he res
estrtraint syst
aint syst em in an accident
em in an accident How
there straint system works is de term ined by
th e se verity of the impact de tected and the type
of accident anticipated:
R Frontal impact
R Rear impact
R Side impact
R Only for cer tain countries: rollo ver
The activation thre sholds forth e components of
th ere straint system are de term ined based on the
ev aluation of the sensor values measured at vari-
ous points in theve hicle. This process is pre-e mp-
tive in nature. The triggering/deployment of the
components of there straint system must take
place in good time at the start of the collision.
Fa ctors which can only be seen and measured
aTer a collision has occur red do not play a deci-
sive role in the deployment of an airbag. Nor do
th ey prov ide an indication of airbag deployment.
The vehicle may be deformed signi/cantly without
an airbag being deplo yed. This is the case if only
parts which are relatively easily deformed are
a.ec tedand thera te of vehicle deceleration is Occupant saf
ety
47
47