Service MERCEDES-BENZ C-Class 2004 W203 Comand Manual

87 Telephone*
Important notes

Close the windows and reduce all out-
side noise as much as possible when
you use hands-free operation.

A brief disconnection from the cellular
network is not a malfunction, as this
can occur when the network switches
areas. The phone will automatically try
to sign on to a network again.

If the message “Locked. Please enter
code” appears, enter the unlock code
to enable all telephone functions
(page 96).

If a menu other than the telephone
menu is displayed on the COMAND
screen, the display will change if an
outgoing call is sent out via the multi-
function steering wheel.In the following situations, it is not possible
or not yet possible to use the telephone:

The telephone is already unlocked but
is not or not yet registered in the net-
work.
The message “No Service” appears.
The telephone will try to register into
an existing network. If the network is
available, the telephone will be ready
for use.
The above message also appears 
if the network is no longer available
due to weak signals

if you try to make a call (message
appears for 8 seconds)

The message “Telephone is being acti-
vated. Please wait.” appears.
COMAND prepares the telephone for
use. Select other system functions, e.g.
radio, by pressing the corresponding
button or wait until the telephone is ac-
tive.

One of the two messages “No telepho-
ne” or “Telephone not connected” ap-
pears.
Please connect the telephone.

The message “Telephone defective”
appears.
Please contact an authorized
Mercedes-Benz Center.

88 Telephone*Important notesIn the following situation, it is not yet pos-
sible to use the functions “Dial number
from phone book”, “Redial” and
“Speed-dial”:
The mobile telephone has been
plugged into its holder correctly, the
COMAND operating unit has been swit-
ched on and the phone book download
function has been actuated (see Tele-
phone Operation Guide).
Once the download process has been
completed, the above functions be-
come available. It is not possible to make a call when one
of the following messages appears:

“System busy, redial?”
Dialing has failed because system is
busy.

“No service, redial?”
Dialing has failed because network
cannot be received.

“Phone off”
Tele Aid is active, the telephone func-
tion will switch on automatically after
Tele Aid is ended.

95 Telephone*
Telephone operation
Function
Page
1
Main telephone menu
96
2
Telephone system is active
96
3
Accepting a call using
COMAND
Begin dialing
98
101
4
Ending a call
102
5
Microphone mute
98
6
Reception strength is indica-
ted by up to 5 bars for a con-
nected and functional
telephone
M Incoming SMS mes-
sage
RM ROAM indicator
RM in black - using a
home type system
RM in red - using a non
home type system
121
121
Function
Page
7
Input line
8
Alphabet to enter the name
117
9
Menu fields to activate sub-
menus
98
a
“Phone book” selection menu
is activated when the input
line 7 is empty
Phone book with names
is activated according to input
of up to 3 letters
105
105
b
Main telephone menu with
other menu fields is activated
via the symbol “V”
c
SMS list
Reading or deleting an SMS
message
122
d
“Service Number” menu
Selecting a service number
for an outgoing call or chan-
ging a service number
126
Function
Page
e
Notebook, noting a telephone
number
Dialing from the notebook
115
115
f
“Calls” function
The last incoming calls are
stored
112
g
Redial memory, the last 10
numbers (L01-L10) dialed are
stored
L01 last number or
name dialed
L01-L10 numbers or names
dialed previously
111
111
h
Telephone menu for entering
telephone numbers
Switch back to the main tele-
phone menu via the “ABC/
123” menu field
100

113 Telephone*
Telephone operation
Speed-dialing (only with COMAND)
For all memory locations
You can enter up to 2 digits
The main telephone menu is displayed
Use the number keys, e.g. 1 and 4 to
enter the memory location number. Begin dialing
Use one of these ways

Press the last number key for more
than 2 seconds.
or

Press the right-hand rotary/push-
button v to confirm the “Send” but-
ton.
The phone number or name will appear
in the menu. The telephone will dial the
phone number that has been stored in
this memory location.
When the call is initiated, the call time
will appear.
P82.85-9140-31
Warning
G
If you enter “1” and confirm this memory lo-
cation using one of the described ways in
“Begin dialing”, the emergency number
9-1-1 (default input) will be dialed.
The 9-1-1 emergency call system is a public
service. Using it without due cause is a cri-
minal offense.
P82.85-9141-31

114 Telephone*Telephone operation
Ending a call (
page 112).Quick-dialing for the first 10 memory
locations
The main telephone menu is displayed

Press 2 to 0 longer than 2 seconds.
The phone number or name will appear
in the menu. The telephone will dial the
phone number that has been stored in
this memory location.
When the call is initiated, the call time
will appear.

Ending a call (
page 112).
iIf the memory location called is free, the
message “Memory location not alloca-
ted” will appear.
P82.85-9142-31
Warning
G
If you press “1” the emergency number
9-1-1 (default input) will be dialed.
The 9-1-1 emergency call system is a public
service. Using it without due cause is a cri-
minal offense.

124 Telephone*Emergency call

Emergency callYou can make an emergency call to an
emergency rescue station with a mobile
communication network.
The emergency call will be placed as long
as the corresponding mobile communicati-
on network is available. To do this, switch
the telephone on if you have not already
done so.
Emergency calls may not be possible with
all mobile phone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operating company.
iThe emergency call will also be placed if
the phone is locked.iThis function places a call to the local
9-1-1 provider. It does not initiate a Tele
Aid call.
Warning
G
The 9-1-1 emergency call system is a public
service. Using it without due cause is a cri-
minal offense.!If you enter “1” and press the right-
hand rotary/push-button v, the num-
ber stored in memory location “1” (de-
fault is 9-1-1) will be dialed.
Pressing or holding “1” longer than 2
seconds will also initiate the call.
!It will not be possible to complete the
emergency call if the cellular system is
busy. The message “System busy,
redial?” appears.
Take appropriate measures to alert an
emergency service as soon as possible.

126 Telephone*Service numbers

Service numbers1Personal Service Number
2Number for Roadside Assistance

Turn the right-hand rotary/push-button
v to highlight “Service No.” in the
main telephone menu and press to
confirm.
The menu “Service No.” will appear.

Use the right-hand rotary/push-button
v to highlight the service you require
and press to confirm.
The main telephone menu will appear.Begin dialing

Press the right-hand rotary/push-
button v to confirm the “Send” but-
ton.
One of the messages “Personal Service
Number” or “Roadside Assistance” will
appear. The “End” button is highligh-
ted.
When the call is initiated, the call time
will appear.
Use one of these three ways to end a call

Press the right-hand rotary/push-
button v to confirm the “End” button.
or

Press a.
or

Press *.
Calling a service number
P82.85-9156-31
12

127 Telephone*
Service numbers

Turn the right-hand rotary/push-button
v to highlight “Change 1” in the
“Service No.” menu and press to con-
firm.
The “Change Service No. 1” menu will
appear.

Enter the new service number with
number keys 1 through 0.

Press the right-hand rotary/push-
button v to confirm the service num-
ber.
The new service number is now stored
in the “Service No.” menu.
Returning to the menu “Service No.”
The menu “Service No.” will appear auto-
matically after 7 seconds
or

Press *.
Changing personal service number
P82.85-9157-31
iPressing the right-hand rotary/push-
button v and inserting an empty input
line will delete the personal service
number.

128 Telephone*Service numbers
Turn the right-hand rotary/push-button
v to highlight “Change 2” in the
“Service No.” menu and press to con-
firm.
The “Change Service No. 2” country list
will appear.Select a new country service number from
the list

Turn the right-hand rotary/push-button
v to highlight the country abbreviati-
on you want and press to confirm.
The new service number is now stored
in the “Service No.” menu.
Returning to the menu “Service No.”
The menu “Service No.” will appear auto-
matically after 7 seconds
or

Press *.
Changing the number for Roadside
Assistance
P82.85-9158-31

131 Navigation
Important notes
Warning
G
The CD reader contains a Class 1 laser pro-
duct. There is a danger of invisible laser ra-
diation if the cover is opened or damaged.
Do not remove the cover. The CD reader
does not contain any parts which can be ser-
viced by the user. For safety reasons, have
any service work which may be necessary
performed only by qualified personnel.
!COMAND calculates the route with the
help of data that is stored on the navi-
gation CD.
Only use Mercedes-Benz navigation
CDs. Using other navigation CDs might
lead to malfunctions.
Because of changes in local traffic pat-
terns (e.g. road works) and/or incom-
plete data, errors in calculation may
occur.
As a result, the recommended route
may deviate from the ideal route. The
data stored on the CD only reflects lo-
cal conditions at the time of CD pro-
duction.
iThe CD drive can read navigation CDs
and playback audio CDs.
If an audio CD is in the CD drive and
b is pressed, the message “No CD
available. Insert NAVI-CD type DX only”
will be displayed.
Remove the audio CD and insert a
navigation CD (
page 137).