MERCEDES-BENZ C-Class 2005 W203 Comand Manual

71 Telephone*
Important notes
iIf you have a Mercedes-Benz specified
integrated mobile telephone (TDMA,
CDMA or GSM) and the telephone is
inserted in the cradle, the telephone
functions can be used as follows: 
at the COMAND

at the multifunction steering wheel
This instruction manual describes the
operation at the COMAND. Unless
otherwise indicated, the descriptions
and illustrations refer to the COMAND.
Operation at the mobile phone is
described in separate operating guides.
Refer to the vehicle Operator’s Manual
for operation of the telephone using the
multifunction steering wheel.
iIn certain menus, the COMAND can
display date and time of the calls.
The COMAND can display phone
number and name of the other party
(e.g. if the COMAND detects an
incoming call, but also in other menus).
For the number to be displayed, the
number information must be
transmitted with the incoming call. The
same goes for the name display which
additionally requires that the caller’s
number and name are saved in the
phone book.

72 Telephone*Important notes
Please read the chapter “Telephone”
first before attempting to operate your
telephone.

Please also read the important notes in
the telephone operating manual.

Always drive with extreme caution
when you operate the telephone
hands-free.

For safety reasons, you should not use
the mobile telephone handset to make
a call while driving the vehicle.
If the signal strength is very weak (dis-
play in the symbol bar of all menus):
Wait until reception improves before
making a call.

Close the windows and reduce all out-
side noise as much as possible when
you use hands-free operation.

Also make sure that the air vents are
not pointed in the direction of the
microphones located in the overhead
control panel near the rear view mirror.
Adjust air vents and/or reduce blower
speed if necessary.

A brief disconnection from the cellular
network is not a malfunction, as this
can occur when the network switches
areas. The phone will automatically try
to sign on to a network again.

If the message
Please enter Lock-
Code
appears, enter the unlock code
to enable all telephone functions
(
page 77). If you do not do so, only
the emergency call (911) is available.
GSM mobile phone

If the message
Please enter PIN-
Code
on the mobile phone appears, en-
ter the PIN-code to enable the telepho-
ne functions (
page 77). If you do not
do so, only the emergency (911) call is
available on the mobile phone.In the following situations, it is not possible
or not yet possible to use the telephone:

The telephone is already unlocked but
is not or not yet registered in the net-
work.
The message
No Serv
appears in the
status bar. The telephone will try to re-
gister into an existing network. If the
network is available, the telephone will
be ready for use.
The above message also appears

if the network is no longer available
due to weak signals

73 Telephone*
Important notes

The message
Telephone being ac-
tivated, please wait
appears.
COMAND prepares the telephone for
use. Select other system functions, e.g.
radio, by pressing the corresponding
button or wait until the telephone is ac-
tive.

The message
Phone
not inserted

appears.

Please connect the mobile phone.

The message
Phone not available

appears.

Please contact an authorized
Mercedes-Benz Center.GSM mobile phone

If the message
Please insert SIM
card (Emergency Call 911 only
possible with phone)
appears:

Insert the SIM card into the mobile
phone (Telephone Operating
Manual).

The message
Call failed
may
appear if you place an outgoing call
(
page 81).

Try again later.

74 Telephone*Telephone operation

Telephone operationAutomatically
The telephone* is automatically activated
when the COMAND is switched on. The
mobile phone must be inserted in the
mobile phone cradle* at the time
COMAND is switched on.
Manually
Press a.
The menu to enter the unlock code
(page 77) will appear (only if phone
has been locked before).GSM mobile phone

Enter the PIN on the mobile phone
or at the COMAND.
If no SIM card is in the telephone,
the message
Please insert SIM
card (Emergency Call 911
only possible with pho-
ne)
appears.

Insert a SIM card. Refer to the mo-
bile phone operator’s manual.

Switch the COMAND off (
page 23) or
turn off the engine.
The telephone* is switched off with a
time-lag of around 10 minutes. If you
make a call within that time, the
telephone will be switched off around
10 minutes after you end the call. or

In the Telephone menu (
page 78),
press a longer than two seconds.
The message
Telephone being
deactivated, please wait
will
appear followed by
Phone off
.
Switching telephone operation on
Switching telephone operation off

75 Telephone*
Telephone operation
You can make an emergency call to an
emergency rescue station with a mobile
communication network.
The emergency call will be placed as long
as the corresponding mobile communicati-
on network is available. To do this, switch
the telephone on if you have not already
done so.

TDMA or CDMA mobile phone
The emergency call will also be placed
if the phone is locked (
page 76).

GSM mobile phone
If no SIM card is in the phone or SIM
PIN is not entered, you can only make
an emergency call at the mobile phone.
Emergency calls may not be possible with
all mobile phone networks or if certain net-
work services and/or telephone functions
are active. Check with your local network
operating company.
If you cannot make an emergency call, you
must initiate rescue measures yourself.
Emergency call “911”iThis function places a call to the local
911 provider. It does not initiate a
Tele Aid* call.
Warning
G
The 911 emergency call system is a public
service. Using it without due cause is a cri-
minal offense.

76 Telephone*Telephone operationInitiating an emergency call
Telephone is locked
Press the
911
soft key.
The system opens an inquiry menu
prompting if you want to dial a “911”
call.
The selection marker in the inquiry
menu should be on
Yes
.

If necessary, push the joystick to
H to select
Yes
.

Press E to confirm
Yes
if you want to
place the “911” emergency call.
The emergency call will be placed.

Wait until the emergency rescue
station answers and describe the
emergency.
If you do not want to place the emergency
call:

Push the joystick to h to select
No

when the inquiry menu appears.

Press E to confirm
No
.
Telephone is ready for operation

Press a repeatedly until the
Telephone menu is displayed.

Press 9, 1 and 1 one after the
other.

Press E.
or

Press the
Send
soft key.
or

Press k.
The emergency call will be placed.

Wait until the emergency rescue
station answers and describe the
emergency.

77 Telephone*
Telephone operation
TDMA or CDMA mobile phone
Entering the unlock code
Use the number keys 1 through 0
to enter the four-digit unlock code.
Asterisks instead of digits will appear in
the input line.

Press the
OK
soft key.
If entered code is correct and the pho-
ne is registered in a network, the phone
is ready for use and the Telephone
menu will appear.GSM mobile phone
Entering the PIN code

Enter the four-digit PIN code on the
mobile phone. Refer to the mobile pho-
ne operator’s manual on how to do this.
If no SIM card is in the telephone, the
message
Please insert SIM
card
(Emergency Call 911 only pos-
sible with phone)
appears.

Insert a SIM card. Refer to the mo-
bile phone operator’s manual.
Entering codes
iYour unlock code prevents unauthori-
zed persons from using your telephone.
B e s u re t o m em o ri z e t hi s c o d e , a f o u r d i -
git number, carefully.
If you enter an incorrect code, the sys-
tem returns to the menu for entering the
unlock code.iYou must always enter the unlock code
when you switch on the telephone the
first time (if phone is in locked mode).

78 Telephone*Telephone operationEntry incorrect:
You will hear a warning sound. The mes-
sage
PIN-Code incorrect
will appear
.

You need to re-enter your PIN code.Entering the PUK
If you enter your PIN incorrectly three
times in a row, you need to enter the PUK
number.
The PUK can only be entered at the mobile
phone. Refer to the mobile phone
operator’s manual.When the COMAND is switched on, you
can switch to telephone operation from
any other system (e.g. radio):

Press a.
The Telephone menu will appear.
Telephone menu
!If the PIN is entered incorrectly three
times in a row, the SIM card will be
blocked. The message
SIM-card
blocked
is displayed briefly. After that
the message
PIN blocked. Please
enter PUK on cell phone
is
displayed.
iThe PUK number is provided by your
telephone service provider.
Switching to telephone operation

79 Telephone*
Telephone operation
The telephone is ready for operation
Message
Ready
and the reception
strength Ö are shown on the status bar.
Other messages

ROAMING The telephone is using a non home type
system

No ServThe telephone is not logged into a net-
workFull screen messages:
Telephone not inserted
Plug the mobile phone into the mobile
phone cradle*. Refer to the separate
mobile phone operator’s manual.
Telephone not availableYour vehicle may not have a mobile phone
cradle* installed and/or the telephone
control unit may not be coded properly.
Contact an authorized Mercedes-Benz
Center.

80 Telephone*Telephone operationThe system detects an incoming call, the
phone rings.
Incoming calls are indicated in a window in
any system (e.g. radio).
The window shows:
the caller’s number if it is transmitted
or

the caller’s name if her or his name and
number are saved in the phone book or

Unknown
.Accepting a call

Press k.
or

Press E to confirm
accept
.
The display will change to the
call menu (
page 85). In the status
bar, the off-hook symbol will appear.
An active audio source will be muted.
You talk over the hands-free set.
Rejecting a call

Press K.
or

Push the joystick to H to highlight reject
and than press E.Setting the volume for hands-free ope-
ration
Raising the volume

Turn the rotary control on the e but-
ton to the right.
Lowering the volume

Turn the rotary control on the e but-
ton to the left.
Ending a call

Press K.
or

Press the
End
soft key.
Incoming call