ECU MERCEDES-BENZ C CLASS 2016 Owner's Manual

Page 90 of 398

Unlocking and opening doors from
the inside You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks ( Y
page 67). If
the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 79).
X
To unlock and open a front door: pull door
handle D .
If the door is locked, locking knob C pops up.
The door is unlocked and opens. X
To unlock a rear door: pull door handle D .
Locking knob C pops up and the door
unlocks. X
To open a rear door: pull door handle D
again.
The door opens.
Centrally locking and unlocking the
vehicle from the inside You can centrally lock and unlock the vehicle
from the inside. The switches are on the driver’s
door. X
To unlock: press button C .X
To lock: press button D .
When the front-passenger door is closed, the
vehicle is locked.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside. You
can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks ( Y
page 67).
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 79).
When a locked door is opened from inside the
vehicle, the previous unlocking process will be
acknowledged if the vehicle: R
has been locked with the locking button for
the central locking or R
has been locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.88
Doors
Opening and closing

Page 92 of 398

especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 394).
You can limit the opening angle of the trunk lid in
COMAND or Audio 20 (see the Digital Opera-
tor's Manual).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
( Y
page 308).
Obstruction recognition with trunk lid
reversing feature Vehicles with trunk lid remote closing fea-
ture:
The trunk lid is equipped with automatic
obstruction detection with a reversing feature. If
a solid object blocks or restricts the trunk lid
when automatically opening, this procedure is
stopped. If a solid object blocks or restricts the
trunk lid when automatically closing, the trunk
lid opens again automatically. The automatic
obstruction detection with reversing feature is
only an aid. It is not a substitute for your atten-
tiveness when opening and closing the trunk lid. G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, or R
pull or press the remote operating switch
on the driver's door or R
press the closing or locking button on the
trunk lid, or R
pull on the trunk lid handle
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
Opening and closing manually
Opening
X
Press the T button on the SmartKey.
or X
Pull handle C .
The trunk lid opens.90
Trunk
Opening and closing

Page 151 of 398

vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 146).
The engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine ( Y
page 148).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where
your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if: R
the SmartKey is in the ignition lock R
park position P is selectedR
the accelerator pedal is not depressed R
the anti-theft alarm system is not activated R
the panic alarm is not activated R
the hazard warning lamps are switched off R
the hood is closed. R
the doors are closed and locked R
the windows and sliding sunroof are closed
Also make sure that: R
the fuel tank is sufficiently filled R
the starter battery is sufficiently charged
G WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser- vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you: R
switch on the hazard warning lamps R
do not lock the doors R
open the hood.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. Only then is the parking lock
released. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake ( Y
page 178).Driving 149
Driving and parking Z

Page 152 of 398

Hill start assist Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll.
G WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R
you are pulling away on a level road or on a
downhill gradient. R
the transmission is in position N .R
the electric parking brake is applied. R
ESP ®
is malfunctioning.
ECO start/stop function (all vehicles
except PLUG ‑ IN HYBRID)
Introduction This section describes the ECO start/stop func-
tion for all vehicles except PLUG-IN HYBRID
vehicles. Information on the ECO start/stop
function on PLUG-IN HYBRID vehicles
( Y
page 231).
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
G WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
C
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the

Page 153 of 398

The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi-
ted.
Automatic engine start The engine starts automatically if: R
you switch off the ECO start/stop function by
pressing the ECO button R
you switch to drive program S+ (all vehicles
except Mercedes-AMG vehicles) R
you switch to drive program RACE
(S ‑ MODEL), S+ or S (Mercedes-AMG vehicles)R
you permanently activate manual gearshifting
( Y
page 161) (Mercedes-AMG vehicles) R
in transmission position D or N the brake
pedal is released and the HOLD function is not
active R
you depress the accelerator pedal R
you engage reverse gear RR
you move the transmission out of position PR
you unfasten your seat belt or open the driv-
er's door R
the vehicle starts to roll R
the brake system requires this R
the temperature in the vehicle interior devi-
ates from the set range R
the system detects moisture on the wind-
shield when the air-conditioning system is
switched on R
the battery's condition of charge is too low
Shifting the transmission to position P does not
start the engine. Deactivating or activating the ECO
start/stop function All vehicles (except Mercedes-AMG vehi-
cles) X
To deactivate: press ECO button C .
Indicator lamp D goes out.X
To activate: press ECO button C .
Indicator lamp D lights up.
If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi-
cle stops.
Selecting drive program S+ deactivates the ECO
start/stop function. If you press ECO button C ,
the ECO start/stop function is activated.
Mercedes-AMG vehicles
X
To deactivate: press ECO button C .
Indicator lamp D goes out.X
To activate: press ECO button C .
Indicator lamp D lights up.
If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. The engine will then Driving 151
Driving and parking Z

Page 160 of 398

Transmission positions E Park position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion P when the vehicle is stationary
( Y
page 156). The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position P is automatically
engaged if: R
you switch off the engine using the
SmartKey and remove the Smart-
Key R
you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front-
passenger door R
the driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position D or R
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P . Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
F Reverse gear
Only shift the transmission into posi-
tion R when the vehicle is stationary. D Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position N if the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position R or D , the
automatic transmission shifts to N
automatically.
! Rolling in neutral N can damage
the drive train.
: Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D . This automatic gear shifting
behavior is determined by: R
the selected drive program R
the position of the accelerator pedal R
the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear: R
little throttle: early upshifts R
more throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function158
Automatic transmission
Driving an d parking

Page 170 of 398

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑ GOX
Open the driver's door.
The on-board electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Do not restart the engine under any circumstances. X
Consult a qualified specialist workshop.
The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked. X
Unlock the vehicle ( Y
page 81).X
PLUG-IN HYBRID Vehicles: depressurize the fuel tank
( Y
page 165).
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 83).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
Charging the high-voltage battery
(PLUG-IN HYBRID vehicles)
Important safety notes
G DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G DANGER
If you use incorrectly installed mains sockets
or adapters, extension cables or similar to
connect the charging cable to a mains socket,168
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

Page 171 of 398

this could lead to fires or an electric shock.
There is a risk of fatal injury.
To avoid hazardous situations, observe the
following: R
Only connect the charging cable to mains
sockets that: -
are installed correctly and -
have been approved by an electrical spe-
cialist. R
For safety reasons, only use the charging
cables supplied with the vehicle, or charg-
ing cables which have been approved for
use with this vehicle. R
Never use a damaged charging cable. R
Do not use:-
Extension cables -
Cable drums -
Multiple sockets R
Do not use a socket adapter to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery in an
electric vehicle. R
Always observe the safety notes in the
socket adapter's operating instructions.
G DANGER
Connecting the charging cable to the wallbox
via an incorrectly installed wallbox or adapter,
extension cable or similar could cause a fire or
an electric shock. There is a risk of fatal injury.
To avoid hazardous situations, observe the
following: R
Only connect the charging cable to a wall-
box that: -
is installed correctly and -
has been approved by an electrical spe-
cialist. R
For safety reasons, only use charging
cables that have been tested and approved
by the manufacturer for charging the high-
voltage battery in an electric vehicle. R
Never use damaged charging cables. R
Do not extend the charging cable. R
Do not use an adapter. R
Always observe the safety notes in the wall-
box's operating instructions.
The vehicle's high voltage electrical system is
under high voltage. R
Do not tamper with the high-voltage compo-
nents or the orange cables of the high-voltage
electrical system. R
Do not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash. R
Never touch damaged components or the
damaged orange cables of the high-voltage
electrical system. R
Do not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker.
General notes
Method of operation The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor
and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode, kinetic energy is converted by
means of energy recuperation into electrical
energy and stored in the high-voltage battery.
Information on overrun mode ( Y
page 232).
The high-voltage battery can be charged as fol-
lows: R
through energy recuperation while the vehicle
is in motion R
through the combustion engine while driving
in CHARGE operating mode ( Y
page 226)R
with the relevant charging cable at an electri-
cal outlet while the vehicle is stationary R
with the relevant charging cable at a wallbox
while the vehicle is stationary R
with the relevant charging cable at a charging
station while the vehicle is stationaryCharging the high-voltage battery (PLUG-IN HYBRID vehicles) 169
Driving an d parking Z

Page 172 of 398

The high-voltage battery can be charged in a
nominal voltage range from 100 V to 240 V.
You can view the condition of charge of the high-
voltage battery in the multifunction display. You
can find information in "PLUG-IN HYBRID oper-
ation", section "Menus and submenus" under
"Energy flow display" ( Y
page 227).
High and low outside temperatures Low outside temperatures
At very low outside temperatures the maximum
power output of the high-voltage battery may be
reduced. The high-voltage battery is then no
longer able to provide the normal electrical
power output.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-
imum power output of the high-voltage battery
is reduced by the vehicle.
Energy consumption and electrical
range The maximum electrical range is generally
reduced by: R
high and low outside temperatures R
operating the climate control system R
switching on consumers
The battery's physical characteristics are such
that leaving the vehicle parked for long periods
at low outdoor temperatures without charging it
can lead to: R
a reduction in battery performance R
longer charge times
Notes on battery care Avoid storing or transporting the vehicle at
excessively high or low temperatures over a long
period.
If you park the vehicle and leave it stationary for
long periods: R
check the condition of charge of the high-
voltage battery more often R
connect the vehicle to a power supply
This prevents self-discharge and damage to the
high-voltage battery. Terms of use Please note the information on exceptions and
limitations in warranty documentation and in
the Maintenance Booklet.
Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
( Y
page 171) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and malfunc-
tions when charging the vehicle.
To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following: R
Never lift or carry the controls by the charging
cable connector or the mains plug. R
To transport the charging cable, the coiled
part can be: -
wrapped around the controls or -
secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Pay attention to the "Important safety notes"
( Y
page 168).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and charging cable connec-
tor will only heat up within the permissible lim-
iting values, provided that: R
the power supply and the charging cable are
not damaged R
the instructions for handling the charging
cable and controls on the charging cable are
observed
If the charging cable or plug get too hot, have the
mains power supply checked.
Protection device against overvoltage
! Overvoltage in the mains supply may dam-
age the vehicle. For this reason, the vehicle is
equipped with a protection device against
overvoltage in the mains supply. This device
may be triggered during severe thunder-
storms, for example, and may lead to the buil-
ding's fuse being tripped and an interruption
in the power supply. These functions protect
the vehicle. After the building fuse is switched170
Charging the high-voltage battery (PLUG-IN HYBRID vehicles)
Driving and parking

Page 179 of 398

Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied. R
the transmission must be in position P and the
SmartKey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients. R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients. R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake. X
Shift the transmission to position P .X
With the SmartKey: turn the SmartKey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With the Start/Stop button: press the
Start/Stop button ( Y
page 146).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to SmartKey position 1 . When the
driver's door is open, this corresponds to
SmartKey position 0 : "SmartKey removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition, the automatic
transmission shifts to P automatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to P automat-
ically.
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock. X
Insert the SmartKey into the ignition lock. X
All vehicles: switch the ignition on.Parking 177
Driving and parking Z

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