warning MERCEDES-BENZ C CLASS 2016 Owner's Manual

the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage
electrical system are marked with yellow warn-
ing stickers. The cables of the vehicle's high-
voltage electrical system are orange in color.
Vehicles with an electric motor generate much
less driving noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave erratically.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components R
work on the hybrid drive systemOperating safety 31
Introduction Z

Correct use If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to motor
vehicles
Problems with your vehicle If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of
1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 ); go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.32
Data stored in the vehicle
Introduction

These data can help provide a better under-
standing of the circumstances in which acci-
dents and injuries occur. NOTE: EDR data are
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no
personal data (e.g. name, gender, age and acci-
dent location) are recorded. However, other par-
ties, such as law enforcement could combine
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by the EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv-
ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys-
tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted.
This means that in the event of such conflict, the
federal regulation governs. As of February 2013,
13 states have enacted laws relating to EDRs. Information on copyright
General information Information on license for free and open-source
software used in your vehicle and its electronic
components is available on the following web-
site:
http://www.mercedes-benz.com/opensource34
Information on copyright
Introduction

Center console
Center console, upper section
Function Page
C
Climate control systems 129
D
/ Hazard warning lamps
120

Hybrid vehicles
General notes Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor.
Important safety notes
Danger of electric shock
G DANGER
The vehicle's high-voltage electrical system is
under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be sure
to observe the following sections: R
Transporting the vehicle ( Y
page 356)R
Towing the vehicle with the rear axle raised
( Y
page 355)R
Towing a vehicle with both axles on the
ground ( Y
page 356)
Read the safety instructions on towing and tow-
starting ( Y
page 354). All components of the hybrid drive system are
marked with yellow warning stickers that warn
you of the danger of high voltage. The cables of
the vehicle's high-voltage electrical system are
orange in color.
The ignition must be switched off when carrying
out general tasks, such as changing bulbs or
checking the coolant level.
Automatic switching off of the hybrid
drive system If components of the restraint system are acti-
vated during an accident, the hybrid drive sys-
tem is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if: R
an electrical short circuit is detected in the
hybrid drive system R
an electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into contact
with high voltage.
Manual switching off of the hybrid drive
system The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.
! To prevent damage to the hybrid drive sys-
tem please observe the following instruc-
tions: R
only deactivate the hybrid drive system
manually in the following situations. R
work on the hybrid drive system may only
be carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
Deactivate the hybrid system manually if: R
the u restraint system warning lamp in the
instrument cluster lights up after an accident R
the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated R
the vehicle is badly damaged and has to be
towed or transported44
Hybrid vehicles
Safety

X
If possible, move the vehicle out of the
danger zone: shift the transmission into posi-
tion N .X
Release the electric parking brake. X
Roll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer. X
Switch the ignition off. X
Shift the transmission to position P .
Depress the electric parking brake
( Y
page 178).
Secure the vehicle against rolling away
( Y
page 380). X
To use the high-voltage switch-off device:
open the hood.
X
Press release clip C in the direction of the
arrow and pull it out. X
Pull the high voltage switch-off device D
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery ( Y
page 168).
Engine compartment Before opening the hood: X
Apply the electric parking brake. X
Shift the transmission to position P .X
Switch the ignition off. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GO X
Remove the Start/Stop button from the igni-
tion lock. X
Observe the warning notes on the risk of elec-
tric shock ( Y
page 44). X
Observe the warning notices about the hood
( Y
page 330).
RBS driving safety system (Recupera-
tive Brake System) The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System ( Y
page 225).Hybrid vehicles 45
Safety Z

Panic alarm X
To activate: press 3 button C for at
least one second.
A visual and audible alarm is triggered if the
alarm system is armed. X
To deactivate: press 3 button C again.
or X
Insert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GOX
Press the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
Furthermore, the restraint system may also
reduce the forces exerted on the vehicle occu-
pants when an accident occurs.
The restraint system includes: R
Seat belt system R
Air bags R
Child restraint system R
Child seat securing system
The components of the restraint system work in
conjunction with each other. They can only offer
the intended level of protection if all vehicle
occupants: R
are correctly wearing their seat belts.
( Y
page 49)R
adjust their seat and head restraint properly
( Y
page 104). The driver is also responsible for ensuring that
the steering wheel has been correctly posi-
tioned. Observe the information relating to the
correct driver's seat position ( Y
page 104).
Always ensure the air bag can inflate properly if
deployed ( Y
page 51).
An air bag supplements a correctly fastened
seat belt. As an additional safety device, the air
bag increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection already provided by a cor-
rectly fastened seat belt will suffice, the air bags
are not deployed. Furthermore, only the air bags
that would increase the degree of protection
afforded to the vehicle occupants in the event of
an accident are deployed. Seat belts and air
bags generally do not protect against objects
penetrating the vehicle from the outside.
Information on restraint system operation can
be found under "Triggering of Emergency Ten-
sioning Devices and air bags" ( Y
page 58).
See “Children in the vehicle” for information on
children traveling with you as well as vehicle
restraint systems ( Y
page 62).
Important safety notes
G WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1 ‑ 800 ‑ 367 ‑ 6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at46
Occupant safety
Safety

regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The u restraint system warning lamp in the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec-
onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the u restraint
system warning lamp: R
does not light up after the ignition is switched
on R
does not go out after a few seconds with the
engine running R
lights up again while the engine is running
All vehicles, except hybrid vehicles:
G WARNING
If restraint system is malfunctioning, restraint
system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer-
gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible.
Hybrid vehicles:
G DANGER
If the restraint system is malfunctioning, indi-
vidual restraint system components may be
triggered unintentionally or might not be trig-
gered at all in the event of an accident with a
high rate of vehicle deceleration. This could
affect Emergency Tensioning Devices or air
bags, for example. The vehicle's high-voltage
electrical system may also not be deactivated
as intended in the event of an accident. You
could suffer an electric shock if you touch the
damaged components of the vehicle's high-
voltage electrical system. This poses an
increased risk of injury or even fatal injury.
Have the restraint system checked and
repaired immediately at a qualified specialist workshop. Immediately switch off the ignition
and remove the SmartKey from the ignition
lock after an accident.
PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp C and
PASSENGER AIR BAG OFF indicator lamp D are
part of the Occupant Classification System
(OCS).
The indicator lamps display the status of the
front-passenger front air bag. R
PASSENGER AIR BAG ON lights up: the front-
passenger front air bag is enabled. If, in the
event of an accident, all deployment criteria
are met, the front-passenger front air bag is
deployed. R
PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
Depending on the person in the front-passenger
seat, the front-passenger front air bag must
either be deactivated or enabled; see the fol-
lowing points. You must make sure of this both
before and during a journey. R
Children in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the instal-
led child restraint system, and the age and
size of the child. Therefore, be sure to observe
the notes on the "Occupant Classification
System (OCS)" ( Y
page 54) and on "Chil-
dren in the vehicle" ( Y
page 62). There you
will also find instructions on rearward and
forward-facing child restraint systems on the
front-passenger seat. R
All other persons: depending on the classi-
fication of the person in the front-passengerOccupant safety 47
Safety Z

seat, the front-passenger front air bag is ena-
bled or deactivated ( Y
page 54). Be sure to
observe the notes on "Seat
belts“ ( Y
page 48) and "Air bags"
( Y
page 51). There you can also find infor-
mation on the correct seat position.
Seat belts
Introduction A correctly fastened seat belt is the most effec-
tive means of restraining the movement of vehi-
cle occupants in the event of an accident or the
vehicle rolling over. This reduces the risk of
vehicle occupants coming into contact with
parts of the vehicle interior or being thrown from
the vehicle. Furthermore, the seat belt helps to
keep the vehicle occupants in the best position
in relation to the air bag.
The seat belt system consists of: R
Seat belts R
Emergency Tensioning Devices for the front
seat belts and the outer seat belts in the rear
compartment R
Seat belt force limiters for the front seat belts
and the outer seat belts in the rear
If the seat belt is pulled quickly or suddenly from
the belt outlet, the inertia reel locks. The belt
strap cannot be pulled out further.
Emergency Tensioning Devices tighten the seat
belts in an accident, pulling them close against
the occupant's body. They do not, however, pull
vehicle occupants back towards the backrest.
Emergency Tensioning Devices do not correct
an incorrect seat position or incorrectly worn
seat belts.
When triggered, the seat belt force limiter
reduces the force exerted by the seat belt on the
vehicle occupant.
The seat belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This
makes it possible to reduce the forces to which
vehicle occupants are subjected during an acci-
dent.
! If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle of
the front-passenger seat. This may otherwise
lead to the triggering of the Emergency Ten-
sioning Device in the event of an accident,
which will then need to be replaced. Important safety notes The use of seat belts and child restraint systems
is required by law in: R
all 50 states R
the U.S. territories R
the District of Columbia R
all Canadian provinces
Even where this is not required by law, all vehicle
occupants should correctly fasten their seat
belts before starting the journey.
G WARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi-
tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat
belt.
G WARNING
The seat belt does not offer the intended level
of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal
injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder.
G WARNING
Persons under 5 ft (1.50 m) in height cannot
fasten the seat belt correctly without an addi-
tional suitable restraint system. If the seat
belt is incorrectly fastened, it cannot protect
as intended. Furthermore, an incorrectly fas-
tened seat belt can cause additional injury, for
example, in an accident, during braking or an48
Occupant safety
Safety

abrupt change of direction. This poses an
increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) in height in suitable restraint
systems.
If a child younger than twelve years old and
under 5 ft (1.5 0 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for this Mercedes-Benz vehi-
cle. The child restraint system must be appro-
priate to the age, weight and size of the child R
always observe the instructions and safety
notes on "Children in the vehicle"
( Y
page 62) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions R
be sure to observe the instructions and safety
notes on the "Occupant classification system
(OCS)" ( Y
page 54)
G WARNING
The seat belts may not perform their intended
protective function if: R
they are damaged, modified, extremely
dirty, bleach or dyed R
the seat belt buckle is damaged or
extremely dirty R
the Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in
an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop. Only use seat belts that have been approved for
your vehicle by Mercedes-Benz.
AMG Performance seat: this seat is designed
for the standard three-point seat belt. If you
install another multi-point seat belt, e.g. sport or
racing se
at b elts, the restraint system cannot
p
rovide the best level of protection.
G WARNING
If you feed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in the event of an
accident. This poses an increased risk of
injury or even fatal injury.
Only use the standard three-point seat belt.
Never modify the seat belt system.
Proper use of the seat belts Pay attention to the safety notes about the seat
belt ( Y
page 48).
All vehicle occupants must fasten the seat belt
correctly before setting off. Make sure that all
occupants are wearing their seat belts correctly
for the entire journey.
When fastening the seat belt, make sure that: R
The seat belt tongue is inserted into the belt
buckle that belongs to the seat. R
The seat belt is tightened across your body.
Avoid wearing bulky clothing, e.g. a winter
coat. R
The seat belt is not twisted.
Only then can the forces produced in the
event of an accident be evenly distributed
across the belt. R
The shoulder section of the belt must always
be routed across the center of the shoulder.
The shoulder section of the belt should not
come into contact with your neck and must
not be routed under the arm. Where possible,
adjust the seat belt to the appropriate height. R
The lap belt must be taut and as low as pos-
sible over your lap.
The lap belt must always pass across your hip
joints and never across your stomach or
abdomen. Pregnant women must take partic-
ular care. If necessary, the lap belt can be
pushed down across the hip joints and pulled
tig ht u sing the shoulder section. R
The seat belt is not routed over sharp, pointed
or fragile objects.Occupant safety 49
Safety Z