ignition MERCEDES-BENZ C CLASS 2016 Repair Manual

X
Make sure that the SmartKey is in position 2
in the ignition lock. X
Make sure that the Activation by R gear
function is selected in the multimedia system
(see the Digital Operator's Manual). X
To show the 360° camera image: engage
reverse gear.
The multimedia system shows the area
behind the vehicle in split-screen mode. You
see the top view of the vehicle and the image
from the rear view camera.
Selecting the split-screen view or full
screen mode Switching between split screen views: X
To switch to the line with the vehicle icons:
slide 5 the controller.X
To select a vehicle icon: turn the controller.
Switching to full screen mode: X
180° View Turn and press the controller.
i The full screen option is only available in the
following views: R
Top view with picture from the rear view
camera R
Top view with picture from the front camera
Multimedia display
Important safety notes The camera system may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations: R
under the front and rear bumpers R
very close to the front and rear bumpers R
in close range above the handle on the trunk
lid R
very close to the exterior mirrors R
in the transitional areas between the various
cameras in the virtual top view
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
Top view with picture from the rear view
camera
C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle D
Symbol for the split screen setting with top
view and rear view camera image

Switching on Blind Spot Assist X
Make sure that Blind Spot Assist
( Y
page 248) is activated in the on-board
computer. X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red until the engine is started.
Display in the assistance graphic
When Blind Spot Assist is activated, gray radar
waves propagating backwards appear next to
the vehicle in the assistance display in the mul-
tifunction display. Above a speed of 20 mph
(30 km/h), the color of the radar waves in the
assistance display changes to green C . Blind
Spot Assist is then ready for use.
Lane Keeping Assist
General notes
Lane Keeping Assist monitors the area in front of
your vehicle by means of multifunction cam-
era C which is attached behind the top of the
windshield. Active Lane Keeping Assist detects
lane markings on the road and can warn you
before you leave your lane unintentionally. This function is available in the range between
40 mph and 120 mph (60 km/h and 200 km/h).
A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration in the steering wheel for
up to 1.5 seconds.
Important safety notes
G WARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may: R
give an unnecessary warning R
not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
G WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of an acci-
dent nor override the laws of physics. Lane
Keeping Assist cannot take into account the
road, traffic and weather conditions. Lane Keep-
ing Assist is merely an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
The Lane Keeping Assist does not keep the vehi-
cle in the lane.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflections (e.g. when the road surface
is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera218
Driving systems
Driving and parking

If a course-correcting brake application occurs,
red warning lamp C flashes in the exterior mir-
ror and a dual warning tone sounds. In addition,
display D underlining the danger of a side col-
lision appears in the multifunction display.
In very rare cases, the system may make an
inappropriate brake application. A course-cor-
recting brake application may be interrupted at
any time if you steer slightly in the opposite
direction or accelerate.
The course-correcting brake application is avail-
able in the speed range between 20 mph
(30 km/h) and 120 mph (200 km/h).
Either no braking application, or a course-cor-
recting brake application adapted to the driving
situation occurs if: R
there are vehicles or obstacles, e.g. crash
barriers, located on both sides of your vehicle. R
a vehicle approaches you too closely at the
side. R
you have adopted a sporty driving style with
high cornering speeds. R
you clearly brake or accelerate. R
a driving safety system intervenes, e.g. ESP ®
or PRE-SAFE ®
Brake.R
ESP ®
is switched off.R
a loss of tire pressure or a defective tire is
detected.
Switching on Active Blind Spot Assist X
Make sure that Active Blind Spot Assist is
activated in the on-board computer
( Y
page 248).X
Turn the SmartKey to position 2 in the ignition
lock.
Warning lamps C in the exterior mirrors light
up red for approximately 1.5 seconds. Gray
radar waves propagating backwards appear
next to the vehicle in the assistance display in
the multifunction display. Active Lane Keeping Assist General notes
Active Lane Keeping Assist monitors the area in
front of your vehicle by means of multifunction
camera C at the top of the windshield. Various
different areas to the front, rear and side of your
vehicle are also monitored with the aid of the
radar sensor system. Active Lane Keeping
Assist detects lane markings on the road and
can warn you before you leave your lane unin-
tentionally. If you do not react to the warning, a
lane-correcting application of the brakes can
bring the vehicle back into the original lane.
Important safety notes If you fail to adapt your driving style, Active Lane
Keeping Assist can neither reduce the risk of
accident nor override the laws of physics. Active
Lane Keeping Assist cannot take account of
road and weather conditions. It may not recog-
nize traffic situations. Active Lane Keeping
Assist is only an aid. You are responsible for the
distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
your lane.
Active Lane Keeping Assist cannot continuously
keep your vehicle in its lane.
G WARNING
Active Lane Keeping Assist cannot always
clearly detect lane markings.
In such cases, Active Lane Keeping Assist
can: R
give an unnecessary warning and then
make a course-correcting brake application
to the vehicle R
not give a warning or intervene
There is a risk of an accident.222
Driving systems
Driving and parking

Aut oma tic engine startThe automatically switched-off internal combus -
tio n engin e start s automatically in certai n situa-
tions , if:R
th e power demand from th e driver via th e
accelerato r pedal is greate r than th e electric
motor alon e can provideR
th e driver switches to driv e program S or MR
th e condition of charge of th e high-voltage
battery has reached th e lower limitR
th e settings of th e automatic climat e control
require it, e.g. at external temperatures abov e
30 †
Over ru n mod eIn overrun mode, th e combustio n engin e is
switched off and is disconnected from th e driv e
train. The electric motor: R
generates low thrust , whic h correspond s to
th e overrun mod e of an active combustio n
engin eR
function s as a generator and produce s th e
necessary energ y for th e auxiliary consumer s
and charge s th e high-voltage battery
Ove rrun mod e is available in driv e program E
below 16 0 km/h.
In driv e program E , after th e accelerato r pedal
has been released th e coasting characteristic s
of th e vehicl e are adapted to th e traffic condi-
tions . Further information about th e haptic
accelerato r pedal ( Y
page 230).
Route-based energy management Fo r route-based energ y management, th e sys-
te m factors in information about th e expecte d
rout e when rout e guidance is active.
The information on th e rout e is provide d by th e
multimedia system and includes th e following:R
road categories R
spee d limitation sR
dat a on downhill gradients
The use of electric energ y is automatically opti-
mally distributed from th e beginning to th e en d
of th e journey, usin g information about th e
route. The distribution is pre-emptive and takes
int o consideration :R
th e sections of th e journey aheadR
th e energ y consumption on th e whole rout e The condition of charge of th e high-voltage bat -
tery is thus systematically controlled. In addi-
tion, th e control function takes int o accoun t
that: R
th e fuel saving s throug h th e use of electrical
energ y can vary, depending on th e rout e (e.g.
urban , interurban or highway) R
th e use of electrical energ y is held available in
particular for electric operation (e.g. urban
routes)
The vehicl e thus automatically select s th e opti-
mum driving mod e for th e respectiv e sectio n of
th e route.
Route-based energ y managemen t is available
under th e followin g conditions:R
driv e program E is selected R
HYBRID driving mod e is selectedR
active rout e guidance is activated R
suitable map dat a is available
When route-based energ y managemen t is in
operation , th e area in fron t of th e vehicl e is
shown as green in th e multifunction display.
Parking X
Apply th e electric parking brake.
The red $ indicator lamp in th e instrumen t
cluste r lights up. X
Use th e DIRECT SELECT leve r to shif t th e
automatic transmission to P .X
Switch th e ignition off .
The READY indicator in th e instrumen t cluste r
goes out .
Further information on parking and switching off
th e internal combustio n engin e ( Y
page 177).232
PLUG ‑ IN HYBRID operation
Driving and parking

Problems with PLUG-IN HYBRID operation
Internal combustion engine Problem
Possible causes/consequences and P Solutions
You cannot start the
internal combustion
engine. The multifunc-
tion display shows no
display messages. The
READY indicator in the
multifunction display is
off. For example, self-diagnosis is not yet complete or the hybrid drive
system is malfunctioning. X
Switch off the ignition and turn it back on. X
Try to start the internal combustion engine again.
If the internal combustion engine still does not start: X
Consult a qualified specialist workshop.
You wish to pull away,
but the ECO start/stop
function does not start
the internal combustion
engine. The READY indi-
cator in the multifunc-
tion display is off. The ECO start/stop function has failed. The warning and indicator
lamps in the instrument cluster light up. X
Shift the transmission to P .X
Switch off the ignition and turn it back on. X
Start the engine.
The hybrid drive system is malfunctioning. X
Consult a qualified specialist workshop.
Recuperative Brake System Problem
Possible causes/consequences and P Solutions
Braking resistance is
reduced and brake pedal
travel is longer than
usual.
G Risk of accident
The Recuperative Brake System is malfunctioning. X
Observe the additional display messages in the multifunction dis-
play ( Y
page 255). X
Observe the information regarding indicator and warning lamps in
the instrument cluster ( Y
page 288) .PLUG ‑ IN HYBRID operation 233
Driving and parking Z

Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp and th e red I (US A only) or $
(Canada only) indicator lamp ligh t up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
or X
Releas e th e electric parking brak e automatically ( Y
page 178).
If th e electric parking brak e still canno t be released:X
Do no t drive on .X
Consult a qualified specialist workshop .
The red I (US A only) or $ (Canada only) indicator lamp flashes
and th e yellow $ warning lamp lights up.
The electric parking brak e is malfunctioning .
To release: X
Switc h off th e ignition and tur n it bac k on .X
Releas e th e electric parking brak e manually.
To apply : X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brak e manually.
If th e red I (US A only) or $ (Canada only) indicator lamp con-
tinue s to flash: X
Do no t drive on .X
Secur e th e vehicl e against rollin g away ( Y
page 380).X
Shift th e transmission to position P .X
Turn th e fron t wheels toward s th e curb.X
Consult a qualified specialist workshop .Display messages 25 9
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning .X
Switc h off th e ignition and tur n it bac k on .X
Apply th e electric parking brake.
If it is no t possibl e to engage th e electric parking brake:X
Shift th e transmission to position P .X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 178).
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
The yellow $ warning lamp lights up. If you manually apply or
release th e electric parking brake, th e red I (US A only) or $
(Canada only) indicator lamp flashes .
The electric parking brak e is malfunctioning . It is no t possibl e to apply
th e electric parking brak e manually.X
Shift th e selector lever to P , as th e electric parking brak e is no t
applie d automatically. X
Visit a qualified specialist workshop .
If it is no t possibl e to release th e electric parking brak e manually:X
Releas e th e electric parking brak e automatically ( Y
page 178).
I (USA
only)
$ ( Canada
only)
Parkin g Brake Inop‐
erativ e The yellow $ warning lamp lights up. The red I (US A only)
or $ (Canada only) indicator lamp flashes for about te n seconds
after th e electric parking brak e has been applie d or released. It then
goe s out or remain s lit .
The electric parking brak e is malfunctioning , e.g. because of over-
voltag e or undervoltage. X
Remove th e caus e for th e overvoltage or undervoltage, e.g. by
charging th e battery or restarting th e engine.X
Engage or release th e electric parking brake.
If it remain s impossible to apply or release th e electric parking brake:X
Switc h off th e ignition and tur n it bac k on .X
Engage or release th e electric parking brake.
If th e electric parking brak e still canno t be released:X
Consult a qualified specialist workshop .
If th e electric parking brak e still canno t be applied:X
Visit a qualified specialist workshop .260
Display messages
On-board computer and displays

Display messages
Possible causes/consequences and P Solutions
Front Passenger Air ‐
bag Disabled See
Operator' s Manual The front-passenger air bag is deactivated during th e journey, eve n
though : R
an adult
or R
a person of th e correspondin g statur e is on th e front-passenger seat
If additional force s are applie d to th e seat , th e system may interpret
th e occupant's weigh t as lower than it actually is.
G WARNIN G
The front-passenger air bag does no t deploy during an accident.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Switc h th e ignition off .X
Hav e th e occupant get out of th e vehicle.X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicator lamp s in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switched on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simulta-
neousl y for approximately six seconds R
th e PASSENGER AI R BA G OF F indicator lamp mus t then ligh t up
and remain lit after th e self-di agnosis . If th e indicator lamp is on ,
OCS (Occupant Classification System) has disabled th e front-
passenger fron t air bag ( Y
page 54 )R
th e display message s Front Passenger Airbag Enable d
See Operator' s Manual or Front Passenger Airbag Dis ‐
abled See Operator' s Manual mus t no t appear in th e multi-
function display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F or ON indicator
lamp remain s lit or goe s out depend s on how OCS classifies th e occu-
pant.
If th e condition s are no t fulfilled , th e system is no t operating correctly.X
Visit a qualified specialist workshop immediately.
Fo r further information about th e Occupant Classification System, see
( Y
page 54). Display messages 26 5
On-board computer and displays Z

Display messages
Possible causes/consequences and P Solutions
Front Passenger Air ‐
bag Enable d See
Operator' s Manual The front-passenger air bag is enabled during th e journey, eve n
though : R
a child, a small adult or an objec t weighing less than th e system' s
weigh t threshold is locate d on th e front-passenger seat
or R
th e front-passenger seat is unoccupied
The system may detec t objects or force s applyin g additional weigh t on
th e seat .
G WARNIN G
The air bag may deploy unintentionally.
There is an increased ris k of injury.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 177).X
Switc h th e ignition off .X
Ope n th e front-passenger door .X
Remove th e child and th e child restrain t system from th e front-
passenger seat .X
Mak e sur e that there are no objects on th e seat addin g to th e
weight.
The system may otherwise detec t th e additional weigh t and inter-
pre t th e seat occupant's weigh t as greate r than it actually is.X
Kee p th e seat unoccupied , close th e front-passenger door and
switch on th e ignition .X
Observ e th e PASSENGER AI R BA G indicator lamp s in th e center
console and th e multifunction display and chec k th e following:
Seat unoccupied and ignition switche d on :R
a self-diagnosis is carrie d out . The PASSENGER AI R BA G OF F and
PASSENGER AI R BA G ON indicator lamp s mus t ligh t up simulta-
neousl y for approximately six seconds R
th e PASSENGER AI R BA G OF F indicator lamp mus t then ligh t up
and remain lit after th e self-diagnosis . If th e indicator lamp is on ,
OCS has disabled th e front-passenger fron t air bag ( Y
page 54)R
th e display message s Front Passenger Airbag Enable d
See Operator' s Manual or Front Passenger Airbag Dis ‐
abled See Operator' s Manual mus t no t appear in th e multi-
function display X
Wait for a period of at least 60 seconds until th e necessar y system
checks hav e been completed.X
Mak e sur e that th e display message s do no t appear in th e multi-
function display.
If these condition s are fulfilled , th e front-passenger seat can be occu-
pied again . Whether th e PASSENGER AI R BA G OF F or ON indicator
lamp remain s lit or goe s out depend s on how OCS classifies th e occu-
pant.
If th e condition s are no t fulfilled , th e system is no t operating correctly.266
Display messages
On-board computer and displays

Hybrid drive system Display messages
Possible causes/consequences and P Solutions
r Vehicle Operational
Switch the Ignition
Off Before Exiting PLUG-IN HYBRID vehicles:
You are exiting the vehicle when it is in a ready-to-drive state. The
READY indicator in the multifunction display is on. A warning tone also
sounds.
If you leave the vehicle: X
Secure the vehicle against rolling away ( Y
page 177).X
Switch off the ignition and remove the SmartKey.
If you do not leave the vehicle: X
Switch off the electrical consumers, e.g. automatic climate control,
seat heating.
Please note the following: The electrical consumers are supplied by
the 12 V battery. If the vehicle is left in a ready-to-drive state for an
extended period, it will switch off once the 12 V battery is almost
empty. It will then only be possible to start the vehicle using a second
battery (jump-starting).
Change the current
drive program
before changing the
operating mode. or
Exit manual drive
program M before
changing the operat‐
ing mode. PLUG-IN HYBRID vehicles:
You have attempted to change the operating mode in the automatic
drive program S (Sport), S+ (Sport Plus) or in the manual drive pro-
gram M . X
Activate drive program C (Comfort) or E (Economy) ( Y
page 229).X
Select the preferred operating mode HYBRID , E-MODE , E-SAVE or
CHARGE ( Y
page 226).
E-MODE Currently
Unavailable PLUG-IN HYBRID vehicles:
The condition of charge of the high-voltage battery has dropped to the
lower limit and the E-MODE operating mode has been switched off.
Driving with the internal combustion engine is activated and the oper-
ating mode switches to the basic HYBRID setting.X
Continue driving using the internal combustion engine.
You can switch to the E-SAVE or CHARGE operating mode as
required ( Y
page 226).
If you select CHARGE , the high-voltage battery is charged.
Once the charge level display for the high-voltage battery has
increased slightly, you can switch to the E-MODE operating mode
again.272
Display messages
On-board computer and displays