keyless MERCEDES-BENZ C CLASS 2016 Owners Manual

Problems with the charging proc-
ess ................................................ .1 75
Terms of use .................................. 170
Vehicle fire ....................................... 45
Hill start assist .................................. 150
HOLD function
Activating ....................................... 195
Activation conditions ..................... 194
Deactivating ................................... 195
Display message ............................ 277
Function/notes ............................ .1 94
General notes ................................ 194
Home address
see also Digital Operator's Man-
ual ................................................. .2 98
Hood
Closing .......................................... .3 31
Display message ............................ 284
Important safety notes .................. 330
Opening ......................................... 330
Horn ...................................................... 35
HUD
see Head-up display
Hybrid drive system
Automatic switch off ........................ 44
Danger of electric shock .................. 44
Display message ............................ 272
General notes .................................. 44
High-voltage battery ........................ 45
Important safety notes .................... 44
Manual switch off ............................ 44
Opening the hood ............................ 45
Warning lamp ................................. 288
Hybrid vehicles
Important safety notes .................... 44
Hydroplaning ..................................... 184
I
Ignition lock
see Key positions
Immobilizer .......................................... 79
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 295
Indicator lamps
see Warning and indicator lamps Indicators
see Turn signals
Insect protection on the radiator .... 331
Instrument cluster
Overview .......................................... 36
Warning and indicator lamps ........... 36
Instrument cluster lighting .............. 235
Interior lighting ................................. 121
Control .......................................... .1 22
Overview ........................................ 121
Reading lamp ................................. 121
iPod ®
see also Digital Operator's Man-
ual ................................................. .2 98
J Jack
Using ............................................. 381
Jump starting (engine) ..................... .3 52
K Key positions
SmartKey ....................................... 146
Start/Stop button .......................... 146
KEYLESS-GO
Convenience closing feature ............ 97
Deactivation ..................................... 82
Locking ............................................ 82
Removing the Start/Stop button ... 147
Start function ................................... 83
Unlocking ......................................... 82
Kickdown
Driving tips ................................... .1 59
Manual gearshifting ....................... 163
Knee bag .............................................. 53
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 219
Activating/deactivating (on-
board computer) ............................ 248
Display message ............................ 275
Function/information .................... 218
see Active Lane Keeping Assist12
Index

Storing settings (memory func-
tion) ............................................... 116
Switching seat heating on/off ....... 108
Switching seat ventilation on/
off .................................................. 109
Securing a load
see Securing cargo
Securing cargo .................................. 313
Selector lever
Cleaning ......................................... 340
see Automatic transmission
Sensors (cleaning instructions) ....... 339
Service menu (on-board com-
puter) .................................................. 246
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 392
Coolant (engine) ............................ 392
Engine oil ....................................... 391
Fuel ................................................ 388
Important safety notes .................. 388
Refrigerant (air-conditioning sys-
tem) ............................................... 393
Washer fluid ................................... 393
Setting the charge current (on-
board computer) ............................... 248
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 298
Setting the departure time (on-
board computer) ............................... 249
Setting the language
see also Digital Operator's Man-
ual .................................................. 298
Setting the time
see also Digital Operator's Man-
ual .................................................. 298
Settings
Factory (on-board computer) ......... 252
On-board computer ....................... 247
SETUP (on-board computer) ............. 253
Side impact air bag ............................. 53
Side marker lamp (display mes-
sage) ................................................... 267
Side windows
Cleaning ......................................... 338 Convenience closing feature ............ 96
Convenience opening feature .......... 96
Important safety information ........... 94
Opening/closing .............................. 95
Problem (malfunction) ..................... 98
Resetting ......................................... 97
Reversing feature ............................. 95
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 298
Ski and snowboard bag .................... 310
Sliding sunroof
Opening/ closi ng .............................. 99
R
esetting ....................................... 100
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 84
Changing the programming ............. 83
Checking the battery ....................... 84
Convenience closing feature ............ 96
Convenience opening feature .......... 96
Display message ............................ 285
Door central locking/unlocking ....... 81
Important safety notes .................... 81
KEYLESS-GO start function .............. 83
Loss ................................................. 86
Mechanical key ................................ 83
Overview .......................................... 81
Positions (ignition lock) ................. 146
Problem (malfunction) ..................... 86
Starting the engine ........................ 148
Smartphone
Starting the engine ........................ 149
SMS
see also Digital Operator's Man-
ual .................................................. 298
Snow chains ...................................... 363
Socket (12 V)
Center console .............................. 319
General notes ................................ 319
Rear compartment ......................... 319
Sound
Switching on/off ........................... 299
Special seat belt retractor .................. 62
Specialist workshop ............................ 31
Speed, controlling
see Cruise control Index 19

X
If possible, move the vehicle out of the
danger zone: shift the transmission into posi-
tion N .X
Release the electric parking brake. X
Roll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. There is therefore a risk of being locked out
if the vehicle is being pushed or tested on a
dynamometer. X
Switch the ignition off. X
Shift the transmission to position P .
Depress the electric parking brake
( Y
page 178).
Secure the vehicle against rolling away
( Y
page 380). X
To use the high-voltage switch-off device:
open the hood.
X
Press release clip C in the direction of the
arrow and pull it out. X
Pull the high voltage switch-off device D
apart until it engages in the stop position.
If the hybrid drive system has been deactivated
due to reasons mentioned above, have it
checked at a qualified specialist workshop
before reactivation.
High-voltage battery
G WARNING
In the event of a vehicle fire, the internal pres-
sure of the high-voltage battery can exceed a
critical value. In this case flammable gas
escapes through a ventilation valve on the underbody. The gas can ignite. There is a risk
of injury.
Leave the danger zone immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements.
G WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
PLUG-IN HYBRID vehicles: charging the high-
voltage battery ( Y
page 168).
Engine compartment Before opening the hood: X
Apply the electric parking brake. X
Shift the transmission to position P .X
Switch the ignition off. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GO X
Remove the Start/Stop button from the igni-
tion lock. X
Observe the warning notes on the risk of elec-
tric shock ( Y
page 44). X
Observe the warning notices about the hood
( Y
page 330).
RBS driving safety system (Recupera-
tive Brake System) The Recuperative Brake System supports you
when braking with an electronically-controlled
brake boost mode and enables the recovery of
kinetic energy (recuperation).
Further information about the Recuperative
Brake System ( Y
page 225).Hybrid vehicles 45
Safety Z

Panic alarm X
To activate: press 3 button C for at
least one second.
A visual and audible alarm is triggered if the
alarm system is armed. X
To deactivate: press 3 button C again.
or X
Insert the SmartKey into the ignition lock.
or, in vehicles with KEYLESS-GO start-function
or KEYLESS ‑ GOX
Press the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
Furthermore, the restraint system may also
reduce the forces exerted on the vehicle occu-
pants when an accident occurs.
The restraint system includes: R
Seat belt system R
Air bags R
Child restraint system R
Child seat securing system
The components of the restraint system work in
conjunction with each other. They can only offer
the intended level of protection if all vehicle
occupants: R
are correctly wearing their seat belts.
( Y
page 49)R
adjust their seat and head restraint properly
( Y
page 104). The driver is also responsible for ensuring that
the steering wheel has been correctly posi-
tioned. Observe the information relating to the
correct driver's seat position ( Y
page 104).
Always ensure the air bag can inflate properly if
deployed ( Y
page 51).
An air bag supplements a correctly fastened
seat belt. As an additional safety device, the air
bag increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if the protection already provided by a cor-
rectly fastened seat belt will suffice, the air bags
are not deployed. Furthermore, only the air bags
that would increase the degree of protection
afforded to the vehicle occupants in the event of
an accident are deployed. Seat belts and air
bags generally do not protect against objects
penetrating the vehicle from the outside.
Information on restraint system operation can
be found under "Triggering of Emergency Ten-
sioning Devices and air bags" ( Y
page 58).
See “Children in the vehicle” for information on
children traveling with you as well as vehicle
restraint systems ( Y
page 62).
Important safety notes
G WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con-
tact an authorized Mercedes-Benz Center for
details. USA only: for further information con-
tact our Customer Assistance Center at
1-800-FOR-MERCedes (1 ‑ 800 ‑ 367 ‑ 6372).
Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at46
Occupant safety
Safety

This steering assistance is provided in particular
if: R
both right wheels or both left wheels are on a
wet or slippery road surface when you brake. R
the vehicle starts to skid.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 68).
No steering support is provided from STEER
CONTROL, if: R
ESP ®
is deactivatedR
ESP ®
is malfunctioning.R
the lighting is faulty.
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada). ATA (anti-theft alarm system) X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp C flashes. The alarm system
is armed after approximately 10 seconds. X
To disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or X
Insert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open: R
a door R
the vehicle with the mechanical key R
the trunk lid R
the hood X
To turn the alarm off with the SmartKey:
press the 6 or 7 button on the Smart-
Key.
The alarm is switched off.
or X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock ( Y
page 146).X
Insert the SmartKey into the ignition lock.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is switched off.
or X
Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is switched off.
The alarm is not switched off, even if you close
the open door that triggered it, for example.Protection against theft 79
Safety Z

SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key. Vehicles with KEYLESS-GO start function: do
not keep the SmartKey on the parcel shelf or in
the trunk. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example: R
when starting the engine R
while driving R
when the external door handles are touched R
during convenience closing
SmartKey functions
C
7 To lock the vehicleD
T To open/close the trunk lid

You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey
(see the Digital Operator's Manual). X
To open the trunk lid automatically from
outside the vehicle: press and hold the T
button until the trunk lid opens. X
To open the trunk lid automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the trunk lid closes you can then
release the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the key determines whether a valid Smart-
Key is in, or in the direct vicinity of, the vehicle.
This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience clos-
ing feature ( Y
page 96). X
To unlock the trunk lid: pull the handle on
the trunk lid.
Deactivating and activating If you do not intend to use a key for an extended
period of time, you can deactivate the KEYLESS-
GO function of the SmartKey. The SmartKey will
then use very little power, thereby conserving
battery power. For the purposes of activation/
deactivation, the vehicle must not be nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, then
KEYLESS-GO is deactivated ( Y
page 84).X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.82
SmartKey
Opening and closing

KEYLESS- GO start function
Gene ra l notesBear in min d that th e engin e can be started by
any of th e vehicl e occupant s if there is a Smart -
Key in th e vehicle.
Changing the settings of the locking
system You can chang e th e setting s of th e locking sys-
tem. This mean s that only th e driver's door and
th e fuel filler flap are unlocke d when th e vehicl e
is unlocked. This is useful if you frequentl y travel
on your own .X
To change th e setting: press and hold down
th e 6 and 7 buttons simultaneousl y
for approximately six seconds until th e bat -
tery chec k lamp flashes twice ( Y
page 84).
If th e setting of th e locking system is changed
within th e signal range of th e vehicle, pressing
th e 7 or 6 button:R
locks or R
unlocks th e vehicl e
The SmartKey no w function s as follows :X
To unlock: press th e 6 butto n once .X
To unlock centrally: press th e 6 butto n
twice .X
To lock: press th e 7 button.
The KEYLESS-GO function s can be changed as
follows :X
To unlock th e driver's door : touch th e inner
surfac e of th e door handle on th e driver's
door .X
To unlock centrally: touch th e inner surfac e
of th e door handle on th e front-passenger
door or th e rear door .X
To lock centrally: touch th e outer sensor
surfac e on on e of th e door handles .X
To restor e th e factory settings: press and
hold th e 6 and 7 buttons simulta ne -
o
usl y for approximately six seconds until th e
battery chec k lamp flashes twice
( Y
page 84) . Mechanical key
Gene ra l notesIf th e vehicl e can no longer be locke d or
unlocke d wit h th e SmartKey or KEYLESS-GO ,
use th e mechanical key.
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 79) .
If you unloc k th e vehicl e usin g th e mechanical
key, th e fuel filler flap will no t be unlocke d auto -
matically. X
To unlock th e fuel filler flap: insert th e
SmartKey int o th e ignition lock.
Removing the me chanical key
X
Push release catch C in th e direction of th e
arrow and at th e sam e time remove mechan -
ical ke y D from th e SmartKey.
Further information : R
Unlocking th e driver's door ( Y
page 89 )R
Locking th e vehicl e ( Y
page 89 )
Inserting the me chanical key X
Push mechanical ke y D completely int o th e
SmartKey until it engage s and release
catch C is bac k in it s basic position .SmartKey 83
Opening and closing Z

Problems with the SmartKey Problem
Possible causes/consequences and P Solutions
You can no longer lock or
unlock the vehicle using
the SmartKey. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 84) and replace it if necessary
( Y
page 84).
If this does not work: X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
The SmartKey is faulty. X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key. X
Have the SmartKey checked at a qualified specialist workshop.
You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated. X
Reactivate KEYLESS-GO ( Y
page 82).
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 84) and replace it if necessary
( Y
page 84).
If this does not work: X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 89) or lock ( Y
page 89) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.86
SmartKey
Opening and closing

Unlocking and opening doors from
the inside You can open a door from inside the vehicle
even if it has been locked. You can only open the
rear doors from inside the vehicle if they are not
secured by the child-proof locks ( Y
page 67). If
the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 79).
X
To unlock and open a front door: pull door
handle D .
If the door is locked, locking knob C pops up.
The door is unlocked and opens. X
To unlock a rear door: pull door handle D .
Locking knob C pops up and the door
unlocks. X
To open a rear door: pull door handle D
again.
The door opens.
Centrally locking and unlocking the
vehicle from the inside You can centrally lock and unlock the vehicle
from the inside. The switches are on the driver’s
door. X
To unlock: press button C .X
To lock: press button D .
When the front-passenger door is closed, the
vehicle is locked.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the
SmartKey or KEYLESS-GO.
The doors can be opened from the inside. You
can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks ( Y
page 67).
If the vehicle has been locked with the SmartKey
or with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system.
Switch off the alarm ( Y
page 79).
When a locked door is opened from inside the
vehicle, the previous unlocking process will be
acknowledged if the vehicle: R
has been locked with the locking button for
the central locking or R
has been locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.88
Doors
Opening and closing