check engine MERCEDES-BENZ C CLASS 2018 Owner's Manual

AdditiveSeeOwner'sManualmessage dis-
appears after approximately one minute.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
message is shown in
the multifunction display.
The Remaining Starts: 16
message in the
multifunction display indicates how many more
times you can start the vehicle. If DEF is not
refilled, you will subsequently be unable to
start the engine.
If the 10 starts display message is shown and a
warning tone also sounds, then the DEF system
is malfunctioning. Have the DEF system
checked at a qualified specialist workshop.
XAdd at least 1.1 gal (4.0 l)of DEF.
XSwitch on the ignition for at least 60 seconds.
XStart the engine.
iHave the DEF tank refilled at a qualified spe-
cialist workshop.
Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact an
authorized Mercedes-Benz Center with any
questions or, if necessary, contact Roadside
Assistance (
Ypage 30).
If the outside temperature is below 12 ‡(Ò11 †)
it may be difficult to top up. If DEF is frozen and
there is an active warning indicator, it may not
be possible to add DEF. Park the vehicle in a
warmer place, e.g. in a garage, until DEF has
become fluid again. It will then be possible to
add DEF again. Alternatively, have the DEF tank
refilled at a qualified specialist workshop.
Further information about BlueTEC exhaust gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes
DEF is a water-soluble fluid for the exhaust gas
aftertreatment of diesel engines. It is:
Rnot poisonous
Rcolorless and odorless
Rnot flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are
particularly irritating to the skin, to mucous
membranes and to the eyes. You may experi-
ence a burning sensation in your eyes, nose and
throat. Coughing and watering of the eyes are
possible. Do not inhale ammonia vapors. Fill the DEF tank
only in well-ventilated areas.
DEF must not come into contact with your skin,
eyes or clothing and must not be swallowed.
Keep DEF away from children.
If you or other persons come into contact with
DEF, observe the following:
RRinse DEF from your skin immediately with
soap and water.
RIf DEF comes into contact with your eyes,
immediately rinse them thoroughly with clean
water. Seek medical assistance without
delay.
RIf DEF has been swallowed, rinse your mouth
out immediately. Drink plenty of water. Seek
medical assistance without delay.
RChange out of clothing contaminated with
DEF immediately.
!Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
!The vehicle must be parked on level ground
to fill the DEF tank. The DEF tank can only be
filled as intended with the vehicle parked on a
level surface. This avoids false level readings. Filling the tank is not permitted if the vehicle
is not parked on a level surface. There is a
danger of overfil
ling, which could result in
damage to components of the BlueTEC
exhaust gas aftertreatment.
!Rinse surfaces that have come into contact
with DEF immediately with water or remove
DEF using a damp cloth and cold water. If the
DEF has already crystallized, use a sponge
and cold water to clean it. DEF residues crys-
tallize after time and contaminate the affec-
ted surfaces.
!DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to the
fuel tank, this can lead to engine damage.
Have the DEF tank refilled at a qualified special-
ist workshop. However, you can also refill the
DEF tank:
Rat a gas station with a DEF filling pump
Rwith DEF refill bottles
Rwith a DEF refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the DEF tank
Refueling159
Driving and parking
Z

When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage is not covered by the Mercedes-Benz war-
ranty.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
RIn order to prevent any salt build-up, apply the
brakes occasionally while paying attention to
the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up in
the instrument cluster and
Ryou hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
!Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
!Vehicles with 4MATIC: the ESP®system
operates automatically. If the electric parking
brake is tested on a brake dynamometer, the
engine and ignition must be switched off: turn
the SmartKey in the ignition lock to position
u or1 or press the Start/Stop button
repeatedly in accordance with the given
SmartKey positions.
Braking triggered automatically by ESP
®may
cause severe damage to the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals.
Information on BAS (Brake Assist System)
(
Ypage 66) and Active Brake Assist with cross-
traffic function (Ypage 73).
Driving tips167
Driving and parking
Z

For safety reasons, Mercedes-Benz recom-
mends only installing the following brake disks
and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or that are of an equivalent
standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake disks.
The vehicle is equipped with lightweight brake
disks to which the wheel assembly with rim and
threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can lead
to a reduction in comfort when driving with light-
weight brake discs. Avoid shock-type loads on
the lightweight brake disks, particularly on the
brake plate.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance and ceramic brakes
(Mercedes-AMG vehicles)
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on:
RSpeed
RBraking force
REnvironmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An aggressive driving style will lead to high wear.
You can obtain more information on this from a
qualified specialist workshop.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. If the brake pads/linings
have reached their wear limit, the multifunction
display shows a corresponding message. Espe-
cially for high performance driving, it is impor-
tant to maintain and have the brake system
checked regularly.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
Ryou drive at low speeds
Rthe tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
Rlower your speed
Ravoid ruts
Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Bear in mind that vehicles traveling in front
or in the opposite direction create waves. This
may cause the maximum permissible water
depth to be exceeded.
Failure to observe these notes may result in
damage to the engine, electrical systems and
transmission.
If you have to drive on stretches of road on which
water has collected, please bear in mind that:
Rin the case of standing water, the water level may be no higher than the lower edge of the
vehicle body
Ryou should drive no faster than walking pace
168Driving tips
Driving and parking

Rear view camera
General notes
Rear view camera :is an optical parking and
maneuvering aid. It shows the area behind the
vehicle with guide lines in the multimedia sys-
tem.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
iThe text shown in the multimedia system
depends on the language setting. The follow-
ing are examples of rear view camera displays
in the multimedia system.
Important safety notes
The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. Make sure
that there are no persons, animals or objects in
the maneuvering area while maneuvering and
parking in parking spaces.
Under the following circumstances, the rear
view camera will not function, or will function in
a limited manner:
Rif the trunk lid is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the camera is exposed to very bright light
Rif the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
Rif there is a sudden change in temperature,
e.g. when driving into a heated garage in win- ter
Rif the camera lens is dirty or obstructed.
Observe the notes on cleaning
(
Ypage 313)
Rif the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, rear bicycle rack).
The rear view camera is protected from rain-
drops and dust by means of a flap. When the rear view camera is acti vated
, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the trunk
Observe the notes on cleaning (
Ypage 313).
For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Activating/deactivating the rear view
camera
XTo activate: make sure that the Activa‐
tion by R gearfunction is selected in the
multimedia system (see the Digital Operator's
Manual).
XEngage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail- able throughout the maneuvering process.
XTo deactivate: shift the transmission to posi-
tion j.
or
XTo deactivate: Drive forwards at a speed
greater than 7 mph (12 km/h).
Driving systems191
Driving and parking
Z

Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up and th ered F (USAonly)
or ! (Canada only) indicator lamp flashes .
It is no tpossibl eto apply th eelectric parking brak emanually.
XShift th etransmission to position j.
XVisitaqualified specialist workshop .
$(USAonly)
J(Canada only)
Check Brake Fluid
Level
There is no tenough brak efluid in th ebrak efluid reservoir .
In addition ,th e$ (USAonly) or J(Canada only) warning lamp
lights up in th einstrumen tcluste rand awarning tone sounds.
GWARNIN G
The braking effec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XConsult aqualified specialist workshop .
XDo notadd brak efluid .This does no tcorrec tth emalfunction .
#
CheckBrakePadWear
The brak epads/linings hav ereached their wear limit.
US Aonly: th e$ red brak esystem warning lamp is lit while th e
engin eis running.
XVisit aqualified specialist workshop .
G
Inoperative
Oneor mor emain features of th embrace system are malfunctioning .
XVisitaqualified specialist workshop .
ActiveBrakeAssistFunctionsCurrentlyLimitedSee Opera‐tor's Manual
Active Brake Assis tis temporarily inoperative.
Possibl ecauses are:
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
RThe system is outside th eoperating temperature range.
RThe on-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Active Brake Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
236Display messages
On-board computer and displays

Engine
Display messagesPossible causes/consequences andMSolutions
+
CheckCoolantLevelSee Operator's Man‐ual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(Ypage 306).
If you have to add coolant frequently:
XContact a qualified specialist workshop and have the engine cooling
system checked.
?The fan motor is malfunctioning.
XIf the coolant temperature is below the red marking in the coolant
temperature gauge, drive to the nearest qualified specialist work-
shop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-and-go traffic.
?
Coolant Too HotStop Vehicle TurnEngine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which
can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 161).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not blocked,
e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out and
the coolant temperature gauge is below the red marking. Other-
wise, the engine could be damaged.
XPay attention to the coolant temperature gauge.
If the temperature increases again:
XVisit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature gauge may rise to the red marking.
Display messages243
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
4
CheckEngineOilAtNextRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 305).
XIf necessary, add engin eoil (Ypage 305).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
4
Check Engine OilLevel(Add1quart)(USA)Check EngineOil Level (Add 1Liter)(Canada)
Mercedes-AMG C 63 vehicles:
The engine oil level has dropped to the minimum level.
!Avoid long journeys with too little engine oil. The engine will oth-
erwise be damaged.
XCheck the oil level when next refueling, at the latest (Ypage 305).
XIf necessary, add engine oil (Ypage 305).
If you have to add engine oil frequently:
XContact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified
specialist workshop or on the Internet at http://bevo.mercedes-
benz.com.
4
Engine Oil LevelLow Stop VehicleTurn Engine Off
Mercedes-AMG C 63 vehicles:
The engine oil level is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 161).
XCheck the engine oil level (Ypage 305).
XIf necessary, add engine oil (Ypage 305).
8
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
XRefuel at the nearest gas station without fail.
Display messages245
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
8
Gas Cap Loose
The fuel filler cap is notclosed correctl yor th efuel system is leaking .
XCheckthat th efuel filler cap is correctl yclosed .
If th efuel filler cap is not correctl yclosed :
XCloseth efuel filler cap .
If th efuel filler cap is correctl yclosed :
XVisitaqualified specialist workshop .
¸
ReplaceAir Filter
Vehicles wit h adiesel engine:
The engin eair filter is dirty and mus tbe replaced.
XVisit aqualified specialist workshop .
!
Check FuelFilter
Vehicles wit h adiesel engine:
There is water in th efuel filter. The water mus tbe draine doff .
XVisit aqualified specialist workshop .
Check Additive SeeOwner'sManualThe DE Ftan kis almost empty.
XHav eth eDE Ftan kfilled as soo nas possibl eat aqualified specialist
workshop (Ypage 158).
The DEFsystem is malfunctioning .
XVisitaqualified specialist workshop .
Remaining Starts:16The DEFlevel has fallen to aminimum .You can start th eengin e a
further 16 times .
XHaveth eDE Ftan kfilled immediately at aqualified specialist work-
sho p (Ypage 158).
iYou can start th eengin e afurther 16 times .If DE Fis no tadded ,it
will then no tbe possibl eto restar tth eengine. Refill th eDE Ftan k
wit happroximately 1. 1gal (4. 0l) of DE F (
Ypage 158).
If the10 start sdisplay message is shown and awarning tone also
sounds, then th eDE Fsystem is malfunctioning .
XVisitaqualified specialist workshop .
246Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Distance Pilot NowAvailableDistancePilo tDISTRONI Cis operational again after having been tem-
porarily unavailable .You can no wreactivat eDistanc ePilo t
DISTRONI C (
Ypage 173).
Distance Pilot Cur ‐rently UnavailableSee Operator'sMan ‐ual
Distanc ePilo tDISTRONI Cis temporarily inoperative.
Steering Pilo tis also temporarily inoperative.
Possibl ecauses are:
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
RThe system is outside th eoperating temperature range.
RThe on-boar dvoltag eis to olow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Distanc ePilo tDISTRONI Cis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
DistancePilotInop‐erativ eDistanc ePilo tDISTRONI Cis malfunctioning .
The followin gmay hav ealso failed:
RActive Brake Assis twit hcross-traffic function
RSteering Pilo t
A warning tone also sounds.
XVisit aqualified specialist workshop .
Distance Pilot Sus‐pendedYou havedepressed th eaccelerato rpedal .Distanc ePilo tDISTRONI C
is no longer controllin gth espeed of th evehicle.
XRemove your foo tfrom th eaccelerato rpedal .
Distance Pilot- - - mphAcondition for activating Distanc ePilo tDISTRONI Chas no tbeen met .
XCheckth eactivation condition sfor Distanc ePilo tDISTRONI C
(Ypage 173).
250Display messages
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
åNThe yellow ESP®OFF warning lamp is lit while the engine is running or the ECO
start/stop function is activated.
ESP
®is deactivated.
GWARNING
If ESP
®is switched off, ESP®is unable to stabilize the vehicle.
Further driving systems or driving safety systems are thus restricted, e.g. Active
Blind Spot Assist. The system does not perform braking actions.
There is an increased risk of skidding and an accident.
XReactivate ESP®.
In exceptional cases, it may be better to deactivate ESP®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Observe the important safety notes on ESP®(Ypage 69).
XAdapt your driving style to suit the road and weather conditions.
If ESP
®cannot be activated:
XDrive on carefully.
XContact a qualified specialist workshop and have ESP®checked.
MN Mercedes-AMG vehicles:
The yellow SPORT handling mode warning lamp is lit while the engine is running.
SPORT handling mode is activated.
GWARNING
When SPORT handling mode is switched on, ESP
®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XOnly activate SPORT handling mode in accordance with the conditions descri-
bed in the "Activating/deactivating ESP®" section (Ypage 71).
Warning and indicator lamps in the instrument cluster263
On-board computer and displays
Z