stop start MERCEDES-BENZ C CLASS 2018 Repair Manual

Display messagesPossible causes/consequences andMSolutions
ActiveBrakeAssistFunctions LimitedSee Operator'sMan ‐ual
Active Brake Assis tis unavailable due to amalfunction .Adaptive
Brake Assis tmay also hav efailed.
XVisit aqualified specialist workshop immediately.
PRE-SAFE Inopera‐tiv eSeeOperator' sManual
Importantfunction sof PRE-SAF E®havefailed. Al lother occupant
safet ysystems ,e.g. air bags ,remain available.
XVisit aqualified specialist workshop immediately.
ActiveBrakeAssistFunctionsCurrentlyLimite dSee Opera‐tor's Manual
Active Brake Assis twit hcross-traffic function is temporarily inopera-
tive.
Possibl ecauses are:
RFunction is impaire ddue to heav yrain or snow.
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
RMercedes-AMG vehicles: ES P®is deactivated
RThe system is outside theoperating temperature range.
RThe on-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Active Brake Assis twit hcross-traffic function is operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
XMercedes-AMG vehicles: switch ES P®on again(Ypage 71).
ActiveBrakeAssistFunctions Limite dSee Operator'sMan ‐ual
Active Brake Assis twit hcross-traffic function is unavailable due to a
malfunction .
XVisitaqualified specialist workshop immediately.
Display messages23 7
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
RadarSensorsDirtySee Operator' sMan ‐ual
The radar sensor system is malfunctioning .
Possibl ecauses are:
RDirt on sensor s
RHeavy rain or snow
RWhendrivin gon inter-urban roads without traffic or infrastructure,
e.g. in desert-like area s
At least on edrivin gsystem or drivin gsafet ysystem is malfunctioning
or is temporarily unavailable :
RActive Brake Assistwit hcross-traffic function
RActive Brake Assis t
RActive LaneKeepin gAssis t
RActive Blind Spot Assis t
RDistancePilo tDISTRONI Cwit hSteering Pilo t
If th eradar sensor system in fron tis dirty, Active Blind Spot Assis twill
no tperfor m acourse-correcting brak eapplication .
Once th ecaus eof th eproblem is no longer present, th edrivin gand
drive safet ysystems will be available again .The display message dis-
appears.
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XSwitchoff th eengine.
XClean all sensor s (Ypage 312).
XRestart theengine.
The display message disappears.
6
SRSMalfunctionSer ‐viceRequired
The restrain tsystem is malfunctioning .The 6 warning lamp also
lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th erestrain tsystem, see (
Ypage 44).
6
Front Lef tMalfunc‐tio nServic eRequiredorFrontRight MalfunctionServic eRequired
The restrain tsystem is malfunctioning at th efron ton th elef tor right .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
238Display messages
On-board computer and displays

Engine
Display messagesPossible causes/consequences andMSolutions
+
CheckCoolantLevelSee Operator's Man‐ual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(Ypage 306).
If you have to add coolant frequently:
XContact a qualified specialist workshop and have the engine cooling
system checked.
?The fan motor is malfunctioning.
XIf the coolant temperature is below the red marking in the coolant
temperature gauge, drive to the nearest qualified specialist work-
shop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-and-go traffic.
?
Coolant Too HotStop Vehicle TurnEngine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to catch
fire.
Steam from the overheated engine can also cause serious burns which
can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine, pay- ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 161).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not blocked,
e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out and
the coolant temperature gauge is below the red marking. Other-
wise, the engine could be damaged.
XPay attention to the coolant temperature gauge.
If the temperature increases again:
XVisit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature gauge may rise to the red marking.
Display messages243
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
#
See Operator'sMan ‐ual
The battery is no tbein gcharged.
A warning tone also sounds.
Possibl ecauses are:
Radefective alternato r
Ratorn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinu edriving. The engin ecould otherwise overheat.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XConsult aqualified specialist workshop .
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th econdition of charg eis
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery condition of charg eis to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th econdition of charg eis to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
244Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
LaneKeepin gAssistCurrently Unavaila‐ble See Operator' sManualorActiveLan eKeepin gAssistCurrently Unavaila‐ble See Operator' sManual
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis deactivated and
temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty.
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
RThere havebeen no lan emarking sfor an extended period
RThe lan emarking sare wor naway, dark or covered up, e.g. by dir tor
snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Lan eKeepin gAssis tor Active Lan eKeepin gAssis tis operational
again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XClean th ewindshield.
Lan eKeepin gAssistInoperativeor
ActiveLan eKeepin gAssist Inoperative
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Blind SpotAssistCurrently Unavaila‐ble See Operator' sManualorActiveBlind Spo tAssistCurrently Unavaila‐ble See Operator' sManual
Blind Spot Assistor Active Blind Spot Assis tis temporarily inoperative.
Possibl ecauses are:
RThe radar sensor system is outside th eoperating temperature
range.
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Blind Spot Assis tor Active Blind Spot Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
Blind Spo tAssistInoperativeor
Active Blind Spo t
Assist Inoperative
Blind Spot Assistor Active Blind Spot Assis tis malfunctioning .
XVisitaqualified specialist workshop .
ParkingPilot Can ‐celedThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
248Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Distance Pilot NowAvailableDistancePilo tDISTRONI Cis operational again after having been tem-
porarily unavailable .You can no wreactivat eDistanc ePilo t
DISTRONI C (
Ypage 173).
Distance Pilot Cur ‐rently UnavailableSee Operator'sMan ‐ual
Distanc ePilo tDISTRONI Cis temporarily inoperative.
Steering Pilo tis also temporarily inoperative.
Possibl ecauses are:
RThe radar sensor system is temporarily inoperative, e.g. due to
electromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation .
RThe system is outside th eoperating temperature range.
RThe on-boar dvoltag eis to olow.
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Distanc ePilo tDISTRONI Cis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XRestart th eengine.
DistancePilotInop‐erativ eDistanc ePilo tDISTRONI Cis malfunctioning .
The followin gmay hav ealso failed:
RActive Brake Assis twit hcross-traffic function
RSteering Pilo t
A warning tone also sounds.
XVisit aqualified specialist workshop .
Distance Pilot Sus‐pendedYou havedepressed th eaccelerato rpedal .Distanc ePilo tDISTRONI C
is no longer controllin gth espeed of th evehicle.
XRemove your foo tfrom th eaccelerato rpedal .
Distance Pilot- - - mphAcondition for activating Distanc ePilo tDISTRONI Chas no tbeen met .
XCheckth eactivation condition sfor Distanc ePilo tDISTRONI C
(Ypage 173).
250Display messages
On-board computer and displays

Tires
Display messagesPossible causes/consequences andMSolutions
CheckTirePressureSoonCanada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes:
Ryou have changed the positions of the wheels and tires or installed
new wheels and tires
Rthe tire pressure in one or more tires has dropped significantly
GWARNING
Tire pressures that are too low pose the following hazards:
Rthey may burst, especially as the load and vehicle speed increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 161).
XCheck the tires and, if necessary, follow the instructions for a flat
tire (Ypage 317).
XCheck the tire pressures and, if necessary, correct the tire pressure.
XRestart the tire pressure loss warning system when the tire pres-
sure is correct (Ypage 340).
CheckTirePressureThen Restart RunFlat Indicator
Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since.
XSet the correct tire pressure in all four tires.
XRestart the tire pressure loss warning system (Ypage 340).
Run Flat IndicatorInoperativeCanada only:
The tire pressure loss warning system is faulty.
XVisit a qualified specialist workshop.
PleaseCorrectTirePressureThe tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
XCheck the tire pressures at the next opportunity (Ypage 342).
XIf necessary, correct the tire pressure.
XRestart the tire pressure monitor (Ypage 342).
252Displa y messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Check TiresThe tire pressurein on eor mor etires has dropped significantly. The
whee lposition is displayed in th emultifunction display.
A warning tone also sounds.
GWARNIN G
Tir epressures that are to olow pos eth efollowin ghazards :
Rthey may burst, especially as th eload and vehicl espeed increase.
Rthey may wear excessivel yand/o runevenly, whic hmay greatl y
impair tire traction .
Rthedrivin gcharacteristics ,as well as steering and braking ,may be
greatl yimpaired.
There is aris kof an accident.
XStop th evehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sas you do so.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XCheckth etires and ,if necessary, follow th einstruction sfor aflat
tire (Ypage 317).
XChec kth etire pressur e (Ypage 342).
XIf necessary, correc tth etire pressure.
Warnin gTir eMal ‐functionThe tire pressur ein on eor mor etires has dropped suddenly. The whee l
position is shown in th emultifunction display.
GWARNIN G
Drivin gwit h a flat tire poses aris kof th efollowin ghazards :
Raflat tire affects th eabilit yto steer or brak eth evehicl e
Ryou could lose control of th evehicl e
Rcontinued drivin gwit h a flat tire will caus eexcessive heat build-up
and possibl y afire
There is aris kof an accident.
XStop th evehicl ewithout making any sudden steering or braking
maneuvers .Pay attention to th etraffic condition sas you do so.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XCheckth etires and ,if necessary, follow th einstruction sfor aflat
tire (Ypage 317).
TirePress.Monito rCurrently Unavaila‐ble
Becausethere is interferenc efrom astron gsource of radi owaves, no
signals from th etire pressur esensor sare detected. The tire pressur e
monitor is temporarily malfunctioning .
XDrive on.
The tire pressur emonitor restarts automatically as soo nas th e
problem has been resolved.
TirePress .Sen ‐sor(s) Missin gThere is no signal from th etire pressur esensor of on eor several tires .
The pressur eof th eaffecte dtire is no tdisplayed in th emultifunction
display.
XHav eth efault ytire pressur esensor replace dat aqualified special -
ist workshop .
Display messages253
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Â
Don't Forget YourKey
The SmartKey is notin th eignition lock. You hav eopened th edriver's
door wit hth eengin eswitched off . Awarning tone sounds
This display message is displayed for amaximum of 60 seconds and is
simply areminder.
XTak eth eSmartKey wit hyou when you leav eth evehicle.
Â
Key Not Detected(whit edisplay message )
The SmartKey is currentl yundetected.
XChange th elocation of th eSmartKey in th evehicle.
If th eSmartKey still canno tbe detected:
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
Â
Key Not Detected(reddisplay message )
The SmartKey is no tin th evehicle.
A warning tone also sounds.
If th eengin eis switched off ,you can no longer loc kth evehicl ecen-
trally or start th eengine.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XLocate th eSmartKey.
XPress aon thesteering whee lto confirm th edisplay message .
Becausethere is interferenc efrom astron gsource of radi owaves, th e
SmartKey is no tdetecte dwhils tth eengin eis running.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 161).
XInsertth eSmartKey int oth eignition loc kand drive in SmartKey
mode.
Â
Remove 'Start 'But ‐ton and Insert Key
The SmartKey is continually undetected.
The SmartKey detection function has atemporar ymalfunction or is
faulty. Awarning tone also sounds.
XInser tth eSmartKey int oth eignition loc kand tur nit to th edesire d
position .
XVisitaqualified specialist workshop .
Warning and indicat orlamps in the instrume nt cluster
General notes
Some systems carry out aself-diagnosis when th eignition is switched on .Therefore ,som eindicator
and warning lamp smay ligh tup or flas htemporarily. This behavio ris non-critical .These indicator
and warning lamp sonly indicat e amalfunction if they ligh tup or flas hafter starting th eengin eor
whils tdriving.
258Warning and indicator lamps in the instrument cluster
On-board computer and displays

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
åNThe yellow ESP®OFF warning lamp is lit while the engine is running or the ECO
start/stop function is activated.
ESP
®is deactivated.
GWARNING
If ESP
®is switched off, ESP®is unable to stabilize the vehicle.
Further driving systems or driving safety systems are thus restricted, e.g. Active
Blind Spot Assist. The system does not perform braking actions.
There is an increased risk of skidding and an accident.
XReactivate ESP®.
In exceptional cases, it may be better to deactivate ESP®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Observe the important safety notes on ESP®(Ypage 69).
XAdapt your driving style to suit the road and weather conditions.
If ESP
®cannot be activated:
XDrive on carefully.
XContact a qualified specialist workshop and have ESP®checked.
MN Mercedes-AMG vehicles:
The yellow SPORT handling mode warning lamp is lit while the engine is running.
SPORT handling mode is activated.
GWARNING
When SPORT handling mode is switched on, ESP
®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XOnly activate SPORT handling mode in accordance with the conditions descri-
bed in the "Activating/deactivating ESP®" section (Ypage 71).
Warning and indicator lamps in the instrument cluster263
On-board computer and displays
Z