MERCEDES-BENZ C CLASS 2019 Owners Manual

Do not switch offthe ignition while driv‐ing.
\nDANGERRisk offatal injuries duetoexhaustgases
Combustion engines emit poisonousexhaustgases such as carbon monoxide. Inhalingtheseexhaustgases is hazardoustohealthand can leadtopoisoning.
Never leavethe enginerunning in anenclosed space without sufficientventi‐lation.
\nWARNINGRisk of skidding and of anaccident duetoshifting down on slipperyroad surfaces
Ifyou shift down on slipperyroad surfacestoincreasethe engine braking effect,the drivewheels may lose traction.
Do not shift down on slipperyroad sur‐facestoincreasethe engine brakingeffect.
\nDANGERRisk offatal injury duetopoi‐sonousexhaustgases
Ifthetailpipe is blocked or sufficientventila‐tion is not possible, poisonousexhaustgasessuch as carbon monoxide may enterthevehi‐cle. This isthe case ifthevehiclegetsstuckin snow,forexample.
Keepthetailpipe andthe area aroundthevehicle free from snow whentheengine orthestationary heater arerun‐ning.
Open a window onthe windward side ofthevehicletoensure an adequate sup‐ply of fresh air.
\nWARNINGRisk of accident and injuryduetobeing underthe influence of alco‐hol and drugs while driving
Driving when underthe influence of alcoholand/or drugs is anextremelydangerouscombination. Even smallquantities of alcoholor drugs may affectyourreflexes, perceptionand judgment.
The probability of a serious orevenfatal acci‐dent greatly increases ifyou drive whenunderthe influence of alcohol or drugs.
Do not drink alcohol ortakedrugs whiledriving, and do not allow anyonetodrive who has been drinking alcohol ortaking drugs.
\nWARNINGRisk of accident duetothebrake systemoverheating
Ifyou leaveyourfootonthe brake pedalwhen driving,the brake system mayover‐heat.
This increasesthe braking distance andthebrake system mayevenfail.
Never usethe brake pedal as afootrest.
Do not depressthe brake pedal andtheaccelerator pedal atthe same timewhile driving.
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NOTEWearing outthe brake liningsbycontinuously depressingthe brake pedal
Do not depressthe brake pedal contin‐uously whilst driving.
Tousethe braking effect ofthe engine,shifttoa lowergear in good time.
NOTEDamagetothe drivetrain andengine when pullingaway
Do notwarmupthe engine whilethevehicle isstationary.Pullawayimmedi‐ately.
Avoid high engine speeds and driving atfullthrottle untilthe engine hasreachedits operatingtemperature.
NOTEDamagetothe catalytic converterduetonon-combusted fuel
The engine is notrunning smoothly and ismisfiring.
Non-combusted fuel mayget intothe cata‐lytic converter.
Only depressthe accelerator pedalslightly.
Havethe causerectified immediately ataqualified specialistworkshop.
Limited braking effect on salt-treatedroads:
RDuetosalt build-up onthe brake discs andbrakepads,the braking distance can increaseconsiderably orresult in braking only on oneside
RMaintain a much greater safe distancetothevehicle in front
Toprevent salt build-up:
RBrake occasionally while paying attentiontothe traffic conditions
RCarefully depressthe brake pedal atthe endofthe journey and whenstartingthe nextjourney
ECOstart/stop function
Operation of the ECOstart/stop function
Vehicles without a 48 V on-board electricalsystem (EQ Boosttechnology)Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
The engine is switched off automatically inthefollowing situations if allvehicle conditionsforan automatic enginestop are met:
RVehicles with automatic transmission:You brakethevehicletoastandstill in trans‐mission position[or\\.
Vehicles with automatic transmission:
Ifyou switchonthe HOLD function or select atransmission positionotherthan^,the enginewill automaticallystop inthefollowing situa‐tions:
Ryoustop behind avehiclethat is pullingaway.
Ryoustop at astop sign whenthere is novehi‐cle in front ofyou.
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Ryou turnthesteering wheel hard at a lowspeed.
The engine isrestarted automatically if:
Rvehicles with automatic transmission:intransmission position[,youreleasethebrake pedal whenthe HOLD function is notactive.
Rvehicles with automatic transmission:you shift into transmission position[or^.
Ryou depressthe accelerator pedal.
Ran automatic enginestart is necessary.
Ifthe enginewas switched offbythe ECOstart/stop function andyou leavethevehicle, awarn‐ingtone sounds andthe engine is notrestarted.TheVehicle Operational Switch the Ignition OffBefore Exitingdisplay message also appears inthe multifunction display.Ifyou do not switchoffthe ignition,the ignition is automaticallyswitched off afterthree minutes.
Vehicles with a 48 V on-board electrical sys‐tem (EQ Boosttechnology)
The engine is switched off automatically inthefollowing situations if allvehicle conditionsforan automatic enginestop are met:
Ryou brakethevehicletoastandstill in trans‐mission position[or\\.
Ryou depressthe brake pedal while travelingat a low speed.
Ifyou switchonthe HOLD function or selectanother transmission position^,the engine willautomaticallystop inthefollowing situations:
Ryoustop behind avehiclethat is pullingaway.
Ryoustop at astop sign whenthere is novehi‐cle in front ofyou.
Ryou turnthesteering wheel hard at a lowspeed.
The engine isrestarted automatically if:
Ryoureleasethe brake pedal in transmissionposition[whenthe HOLD function is not
active and one ofthefollowing conditions isgiven:
-the drive programAor;is notselected
-the drive programAor;is selec‐ted butthevehicle does notstarttomove.
-the drive programAor;is selec‐ted,thevehicle moves at a speed of morethan15mph (20 km/h) and Glide modeis not activated.
Ryou engagetransmission position[or^.
Ryoureleasethe brake pedal,thevehicle isnot in Glide mode and itstartstomoveon agentle downhill gradient at a speed below2mph (3km/h).
Ryou depressthe accelerator pedal.
Ran automatic enginestart is necessary.
Ifthe enginewas switched offbythe ECOstart/stop function andyou leavethevehicle, awarn‐ingtone sounds andthe engine is notrestarted.TheVehicle Operational Switch the Ignition OffBefore Exitingdisplay message also appears in
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the multifunction display.Ifyou do not switchoffthe ignition,the ignition is automaticallyswitched off afterthree minutes.
Deactivating or activatingthe ECOstart/stop function
Press button1.If indicator lamp2lights up,the ECOstart/stop function is activated.
Depending onthe model andthevehicleequipment,the button may also be locatedat a different position inthe center console.
ECO display function
The ECO display summarizesthe drivingcharac‐teristics fromthestart ofthe journeytoits com‐pletion and assistsyou in achievingthe mosteconomical drivingstyle.
You can influence consumption ifyou:
Rdrive with particular care
Rdrivethevehicle in drive program;
Robservethegearshiftrecommendations
The inner segment lights up andthe outer seg‐mentfills up:
R1Moderate acceleration
R2Gentle deceleration androlling
R3Consistent speed
The inner segment does not light up andtheouter segment empties:
R1Sporty acceleration
R2Heavy braking
R3Fluctuations in speed
You havedriven economically when:
Rthethree outer segments are completelyfil‐led simultaneously
Rthe ECO display lights up
The additionalrange achieved as aresult ofyourdrivingstyle in comparison with a driver with averysporty drivingstyle is shown underBonusfr. Start. Therange displayed does not indicate afixedreduction in consumption.
15 2Driving and parking

DYNAMIC SELECT switch
Function oftheDYNAMIC SELECT switch
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
UsetheDYNAMIC SELECT switchtochangebetweenthefollowing drive programs:
R=(Individual):individual settings
RB(Sport Plus):particularly sporty drivingstyle
RC(Sport):sporty drivingstyle
RA(Comfort):comfortable and economi‐cal drivingstyle
R;(Eco):particularlyeconomical drivingstyle
The drive program selected appears inthemultifunction display ofthe on-board com‐puter.
Depending onthe drive program,thefollowingsystemschangetheircharacteristics:
RDrive
-Engine and transmission management
-Active Distance AssistDISTRONIC
RESP®
RVehicles with AIRMATIC orDYNAMICBODYCONTROL:suspension
RElectric powersteering
Selectingthe drive program
PressDYNAMIC SELECT switch1forwardsor backwards.The drive program selected appears inthemultifunction display.
Configuring drive program I
Multimedia system:
VehicleeDYNAMIC SELECTIndividual
Selectthe individual setting.
Switchingthe operationfeedbackfor driveprogram on/off
Multimedia system:
VehicleeDYNAMIC SELECT
SwitchNotification for Useronsor offS.Whenthis function is active, a correspondingmessage is shown inthe media display whena drive program is selected withtheDYNAMIC SELECT switch.
Driving and parking15 3

Displayingvehicle data
Multimedia system:
VehicleeDYNAMIC SELECT
SelectVehicle Data.Thevehicle data is displayed.
Displaying engine data
Multimedia system:
VehicleeDYNAMIC SELECT
SelectEngine Data.
Thevaluesfor engine output and enginetor‐que may deviate fromthe nominalvalues.
Itemsthat can influencethis are,forexam‐ple:
RSea level
RFuel grade
ROutsidetemperature
Automatic transmission
DIRECT SELECT lever
Function ofthe DIRECT SELECT lever
\nWARNINGRisk of accident and injuryduetochildren left unattended inthevehicle
Ifchildren are left unattended inthevehicle,theycould:
Ropen doors,thereby endangeringotherpersons orroad users.
Rget out ofthevehicle and be hitbyoncoming traffic.
Roperate vehicle equipment and becometrapped,forexample.
In addition,children could also setthevehi‐cle in motion,forexample,by:
Rreleasingthe parking brake.
Rshiftingthe automatic transmission out ofpark position].
Rstartingthe engine
Never leavechildren and animals unat‐tended inthevehicle.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Keepthe SmartKeyout ofthereach ofchildren.
\nWARNINGRisk of accident duetoincor‐rectgearshifting
Ifthe engine speed is higherthanthe idlespeed andyou engagethe transmission posi‐tion[or^,thevehicle may acceleratesharply.
Ifyou engagethe transmission position[or^always depressthe brakepedalfirmlyand do not accelerate atthe same time.
Usethe DIRECT SELECT levertoshiftthe trans‐mission position. The current transmission posi‐tion is displayed inthe multifunction display.
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]Parkposition
^Reversegear
\\Neutral
[Drive position
Engagingreversegear RDepressthe brake pedal and pushtheDIRECT SELECT lever upwards pastthefirstpoint ofresistance.The transmission position displayshows^inthe multifunction display.
Engaging neutral NDepressthe brake pedal and pushtheDIRECT SELECT lever up or downtothefirstpoint ofresistance.The transmission position displayshows\\inthe multifunction display.
Subsequentlyreleasingthe brake pedal willallowyoutomovethevehicle freely,e.g.topushit ortow itaway.
Proceed asfollowsifyouwantthe automatictransmissiontoremain in neutral\\\\even ifthe ignition is switched off:
Startthevehicle.
Depressthe brake pedal and engage neutral\\.
Releasethe brake pedal.
Switchthe ignition off.
Ifyouthenexitthevehicle leavingtheSmartKeyinthevehicle,the automatic trans‐missionremains in neutral\\.
Engaging park position PObservethe notes on parkingthevehicle(page161).
Depressthe brake pedal untilthevehicle isstationary.
Whenthevehicle isstationary,press button].Parkposition is only engaged whenthe trans‐mission position display]is shown inthemultifunction display.If no transmission posi‐tion display]appears, securethevehicletoprevent it fromrollingaway.
Parkposition]is engaged automatically if oneofthefollowing conditions is met:
Ryou switchoffthe ignition whenthevehicleisstationary andthe transmission is in posi‐tion[or^.
Ryou openthe driver's door whenthevehicleisstationary or when driving at averylow
Driving and parking15 5

speed andthe transmission is in position[or^.
Tomaneuver with an open driver's door,openthe driver's door whilestationary andengage transmission position[or^again.
Engaging drive position DDepressthe brake pedal and pushtheDIRECT SELECT lever down pastthefirstpoint ofresistance.The transmission position displayshows[inthe multifunction display.
Whenthe automatic transmission is in transmis‐sion position[, it shiftsthegears automati‐cally.This depends onthefollowingfactors:
Rthe selected drive program
Rthe position ofthe accelerator pedal
Rthe driving speed
Manualgearshifting
\nWARNINGRisk of skidding and of anaccident duetoshifting down on slipperyroad surfaces
Ifyou shift down on slipperyroad surfacestoincreasethe engine braking effect,the drivewheels may lose traction.
Do not shift down on slipperyroad sur‐facestoincreasethe engine brakingeffect.
Whenthe automatic transmission is shiftedtoposition[,you can manually shift it withthe
steering wheel paddle shifter.If permitted,theautomatic transmission shiftstothe nextgearup or down depending onthesteering wheelpaddle shifter being pulled.
You havetwo optionstomanually shiftthe auto‐matic transmission:
RTemporary setting
RPermanent setting
Thegears shift automatically when manualgear‐shifting is deactivated.
Temporary setting:
Toactivate:pullsteering wheel paddleshifter1or2.Manualgearshifting is activatedfor a shorttime. The currentgear is displayed inthemultifunction display.
How longthe manualgearshiftingstays acti‐vated is dependent onthe drivingstyle.
Toshift up:pullsteering wheel paddleshifter2.
Toshift down:pullsteering wheel paddleshifter1.
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Todeactivate:pullsteering wheel paddleshifter2and hold it in place.The transmission position[appears inthemultifunction display.
Permanent setting:
Changetodrive program=(page153).
Select drive programManual(page153).
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
Gearshiftrecommendation
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
Thegearshiftrecommendation assistsyou inadopting an economical drivingstyle.
Ifgearshiftrecommendation message1isshown onthe multifunction display,shifttotherecommendedgear.
Using kickdown
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
Maximum acceleration:depressthe accel‐erator pedal beyondthe pressure point.
The automatic transmission shifts uptothe nextgear whenthe maximum engine speed isreachedtoprotectthe engine fromoverrevving.
Glide mode function
Mercedes-AMGvehicles:observethe notes inthe Supplement. Otherwise,you mayfailtorec‐ognize dangers.
Withan anticipatory drivingstyle,glide modehelpsyoutoreduce fuel consumption.
Glide mode ischaracterizedbythefollowing:
Rthe combustion engine is disconnected fromthe drivetrain andthe engine continuestorun in neutral.
Rthe transmission position[is displayed ingreen inthe multifunction display.
Glide mode is activated ifthefollowing condi‐tions are met:
Rdrive program;is selected.
Rthe speed is within a suitablerange.
Rtheroad's course is suitable, e.g. nosteepuphill or downhill inclines or tight bends.
Ryou are no longer depressingthe acceleratoror brake pedal.
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Glide mode can also be activated ifyou haveselectedthe "Eco" settingforthe drive inthedrive program=.
Glide mode is deactivated again if one oftheconditions is no longer met.
Glide mode can also be preventedbythefollow‐ing parameters:
RIncline
RDownhill gradient
RTemperature
RHeight
RSpeed
ROperatingstatus ofthe engine
RTraffic situation
Glide mode can be endedbypressingtheright-handsteering wheel paddle shifter(page156).
Problems withthe transmission
ProblemPossible causes/consequences andPPSolutions
The transmission has afaultygearshift. The transmission is losing oil.
Havethe transmissionchecked at aqualified specialistworkshop immediately.
The accelerationcharacteristics aredeteriorating.
The transmission no longer shiftsgear.
The transmission is in emergency operation mode.
It is only possibletoshifttoonegear andreversegear.
Pullover andstopthevehicle safely as soon as possible, paying attentiontoroad and traffic conditions.
Switchthe transmissiontoposition].
Switch offthe engine.
Wait at leastten seconds before restartingthe engine.
15 8Driving and parking