lock MERCEDES-BENZ C CLASS 2019 Repair Manual

Activating/deactivatingActive Lane ChangeAssistMultimedia system:
VehiclekAssistance
SelectLane Change Assist.
Activatesor deactivateSthe function.
Function ofActive EmergencyStop AssistIfthe driver continually ignoresthe visual oracousticwarningtoputtheir hands onthesteer‐ing wheel,theBeginning Emergency Stopmes‐sage appears inthe multifunction display.Ifthedriverstill does notrespond,Active DistanceAssistDISTRONICreducesthe speed. Thevehi‐cle is decelerated instagestoastandstill.Atspeeds below 40mph (60 km/h)the hazardwarning lights switch on automatically.
Whenthevehicle isstationary,thefollowingactions are carried out:
RThevehicle is secured withthe electric park‐ing brake
RActive Distance AssistDISTRONIC is ended
RThevehicle is unlocked
RIf possible, an emergency call is placedtothe Mercedes-Benz emergency call center
The driver can cancelthe deceleration at anytimebyperforming one ofthefollowing actions:
RSteering
RBraking or accelerating
RPressing asteering wheel button
ROperatingTouch Control
RActivating or deactivatingActive DistanceAssistDISTRONIC
OverviewofActive Distance AssistDISTRONIC displaysinthe instrument clus‐ter
The assistance graphic andthestatus displayshowthestatus ofthefollowing functions intheinstrument cluster:
RActive Distance AssistDISTRONIC
RRoute-based speed adaptation
RActiveSteering Assist
Assistant display
1Route-based speed adaptation (type ofrouteevent)
2Vehicle in front
3Distance indicator
4Set specified distance
5Active Lane Change Assistlanechange dis‐play
Driving and parking19 3

Drive programCharacteristics
C(Sport)RThe suspension tuning isfirmer.
RThevehicle is settothe low level.
RThevehicle is not lowered any further ifyou are traveling at higher speeds.
B(Sport Plus)RThe suspension tuning isevenfirmer.
RThevehicle is settothe low level.
RThevehicle is not lowered any further ifyou are traveling at higher speeds.
Settingthevehicle level
\nWARNINGRisk of accident becausevehicle level istoo high
Ifyou drive at a highervehicle level,the driv‐ingcharacteristics may be impaired duetothe highervehicle center of gravity.
Thevehicle can drift outwards,forexample,whensteering or cornering.
Alwayschoose avehicle level which issuitedtothe drivingstyle andtheroadsurface conditions.
\nWARNINGRisk of entrapment fromvehi‐cle lowering
When loweringthevehicle, people couldbecome trapped iftheir limbs are betweenthevehicle body andthe tires or underneaththevehicle.
Make sure no one is underneaththevehicle or inthe immediate vicinity ofthe wheel arches whenyou lowerthevehicle.
\nWARNINGRisk of entrapment fromvehi‐cle lowering
Vehicles with AIRMATIC or level control:Whenyou unload luggage or leavethevehi‐cle,thevehiclefirstrises slightly andthenreturnstothe set level shortly afterwards.
You or anyone else inthe vicinity ofthewheel arches orthe underbody couldthusbecome trapped.
Thevehicle can also be lowered after beinglocked.
19 8Driving and parking

SelectContinue.
The connectionrequest fromthe deviceAccept.
Enterthe PIN shown ontheexternal device.The device is authorized.
De-authorizingthe device
Select an authorized device fromthe list.A promptwill appear asking whetheryouwould liketode-authorizethe selecteddevice.
SelectYes.The device is de-authorized.
Activating/deactivatingchild safety lock
Multimedia system:
SystemParental Control
Locking anexternal device
Select anexternal device.
SelectLock.The device connected viatheCOMANDTouch app is lockedsor unlockedS.
System language
Notes onthe system languageThis function allowsyoutodeterminethe lan‐guageforthe menu displaysandthe navigationannouncements. The selected language affectsthecharactersavailablefor entry.The navigationannouncements are notavailable in all lan‐guages. If a language is notavailable,the naviga‐tion announcements will be in English.
Settingthe system languageMultimedia system:
SystemLanguage
Setthe language.
Ifyou are using Arabic map data,thetextinformation can also be shown in Arabic onthe navigation map.Todo so, select

SelectProtect Data Export.Activatesor deactivateSthe function.
Unblockingthe PIN
Requirements:
RThere is an Internet connection.
RA Mercedes me accountexists at http://www.mercedes.me.
RThePersonalizationservice is active(page271).
Ifthe PIN has been entered incorrectlythreetimes,the PIN will be blocked.You can have asingle-use password sentto you viatheMercedes me connect online portaltoresetthePIN protection.
SelectUnblock PIN.
Enterthe single-use password.PIN protection isreset, andyou can set anew PIN.
Alternatively,you can havePIN protectionreset at an authorized Mercedes-Benz Cen‐ter.
User profile
Setting a user profileMultimedia system:
SystemgPersonalization
Displaying a user profile whenstartingIfthis function is active, a promptappears whenstartingthe system asking which user profiletouse.
SelectDisplay Profile Selection after Start.
Activatesor deactivateSthe function.
Selecting a user profile
SelectGuest Profileor individual profile;.
Some settings fromthe user profile are onlyloaded whenthevehicle isstationary orwhenthe ignition is switched on.
Automatic synchronizationEach timethe ignition is switched off or on,theindividual user profiles are synchronized onthemultimedia system and onthe server.Thisensuresthatthe latest user profiles are alwaysavailable.
SelectAutomatic Synchronization.
Activatesor deactivateSthe function.
For more information about importing/exporting user profiles (page271).
Creating a user profileMultimedia system:
SystemgPersonalizationCreate Profile
Enter a name.
Selectv.
Thefollowing information is saved inthe userprofile,forexample:
RSystem settings
RSettings intheTVtuner'schannel list
RNavigation and traffic information
The settings differ depending onthevehicleequipment.
Importing/exporting user profiles
Requirements:RThere is an Internet connection .
Multimedia system271

Information onthevehicle's position isregularlysenttoDaimlerAG. The datais immediatelyren‐dered anonymousbyDaimlerAGandforwardedtothe traffic data provider. Usingthis data, traf‐ficreportsrelevanttothevehicle's position aresenttothevehicle. Thevehicle acts as a sensorfortheflowof traffic and helpstoimprovethequality ofthe trafficreports.
Ifyou do not wishtotransmityourvehicle posi‐tion,you can havethis service deactivated at anauthorized Mercedes-Benz Center.
Displaying subscription information
Requirements:RThevehicle is equipped with LiveTrafficInformation.
Multimedia system:
NavigationZOptions
The subscriptionexpiration date is automaticallydisplayed:
Rone month beforetheexpiration date.
Roneweek beforetheexpiration date.
Rontheexpiration date.
Todisplaymanually:selectLive Traffic Sub-scription Info.
Depending onthestatus, one ofthefollowingmessages appears:
Rthe period ofvalidityforthe subscriptionis displayed.
Rthe subscription hasexpired.
The subscription can beextended:
Rat an authorized Mercedes-Benz Center
Rvia an MB Info calltothe Mercedes-BenzCustomer Assistance Center
Displayingthe traffic map
Requirements:RFor LiveTraffic Information:thevehicle isequipped with a communication modulefea‐turing an activated, integrated SIM card.
RWhenthevehicle isstarted,the communica‐tion module automatically establishes anInternet connection.Traffic information ismadeavailable shortly afterwards.
Multimedia system:
NavigationZOptionsMap Menu
Alternatively: ifthe map is displayed in fullscreen mode, presstheTouch Control,thecontroller orthetouchpad.The map menu appears.
Activateºs.
The traffic map shows thefollowing information,forexample:
Rtraffic incidents,forexample:
-roadworks
-road blocks
-warning messages
The symbolsfor traffic incidents are dis‐played in color (ontheroute) orgray(offtheroute).
Rtrafficflowinformation:
-traffic jam (red line)
-slow-moving traffic (orange line)
-heavy traffic (yellow line)
294Multimedia system

-free-flowing traffic (green line)
Rdisplay for traffic delays ontheroute lastingat least one minute
Rwarning message symbols:
-Ôsymbol
-additionalroad safety notes whenapproaching a traffic incident, e.g.theend of a traffic jam
Ifthevehicle approaches a danger areaontheroute, awarning message is dis‐played onthe map. Awarning messagemay also be issued (page 295).
Displaying traffic incidentsMultimedia system:
NavigationZOptionsMap Content
ActivatesTraffic Incidents.Roadworks,road blocks, local areareports(e.g.fog) andwarning messages are dis‐played.
Activating freeflow and traffic display
ActivatesFree Flowing TrafficandTrafficDelays.
The traffic delayis displayedforthe currentroute.Traffic delays lasting one minute orlonger aretaken into consideration.
Displaying details
Displays the traffic map (page294).
Movesthe map (page 297).When a trafficreport symbol is underthecrosshair, press onthe central control ele‐ment.The trafficreport details are displayed.
or
Press onthe central control element.
SelectInformation on Traffic Reports.The map shows the trafficreport symbols inthe vicinity.
Trafficreport information is displayed inthestatus line:
RTrafficreport symbol
RReasonforthe trafficreport, e.g. trafficcongestion
RWarning message (highlighted inred)Toselect a trafficreport symbol:selectNextorPrevious.
Press onthe central control element.The trafficreport details are displayed.
Issuing hazardwarningsMultimedia system:
NavigationZOptionsAnnouncements
ActivatesAnnounce Traffic Warnings.Warning messages are issued andtailbackswhich pose arisk are announced.
Multimedia system295

Company logos displayed onthe map aretrademarksoftherespective companies andused solelyforthe purpose of indicatingthelocations ofthese companies. The use ofsuch logos onthe map does not indicateapproval of, supportof or advertisingbythese companiesforthe navigation systemitself.
Settingthe map scale
Requirements:RThe map is shown.
Multimedia system:
Navigation
Tozoom in:swipe down ontheTouch Con‐trol.
or
Turnthe controller counter-clockwise.
or
Movetwofingers apart onthetouchpad.Tozoom out:swipe up ontheTouch Control.
or
Turnthe controller clockwise.
or
Movetwofingerstogether onthetouchpad.
You can setthe unit of measurement ofthemap scale (page 269).
Movingthe mapMultimedia system:
NavigationZOptionsMap Menu
Alternatively, ifthe map is displayed in fullscreen mode, pressthe central control ele‐ment.The map menu appears.
Select "Movemap" in map menu2(page 296).Swipe in any direction ontheTouch Controlortouchpad.
or
Slidethe controller in any direction.The map moves inthe corresponding direc‐tion underthe crosshair. The furtheryoumoveyourfingerawayfromthestarting posi‐
tion onthetouchpad,thefasterthe mapmoves.
Selectingthe map orientationMultimedia system:
NavigationZOptionsMap Menu
Alternatively, ifthe map is displayed in fullscreen mode, pressthe central control ele‐ment.The map menu appears.
In map menu3, selectN,2Dor3D(page 296).RN:the 2D map view is displayed sothatnorth is always atthetop.
R2D:the 2D map view is alignedtothedirection of travel.
R3D:the 3D map view is alignedtothedirection of travel.
Multimedia system297

Answerthe confirmation promptwithYes.The mobile phone is deauthorized anddeleted fromthe system.
Information onNearField Communication(NFC)NFC enables short-range wireless data transferor (re)connection of a mobile phone withthemultimedia system.
Thefollowing functions areavailable withouthaving authorized a mobile phone:
RTransferring a URLtobe viewed inthe multi‐media system (seethe manufacturer's oper‐ating instructions).
RSetting upthevehicle'sWi-Fi access dataviathe system settings (page 267).
Further information can befound at: http://www.mercedes-benz.com/connect
Usingthe mobile phone withNearField Com‐munication (NFC)
Requirements:RNFC is activated onthe mobile phone (seethe manufacturer's operating instructions)
RThe mobile phone's screen is switched onand unlocked (seethe manufacturer's oper‐ating instructions)
Toconnect a mobile phone:openstowagecompartment cover1.
Placethe NFC area ofthe mobile phone (seemanufacturer's operating instructions) onNFC logo2onthe inside ofthe cover.The mobile phone is connectedtothe multi‐media system.
Tochange mobile phones:placethe NFCarea ofthe mobile phone (see manufactur‐er's operating instructions) on NFC logo2.Ifthe mobile phone has already been author‐ised onthe multimedia system, it is now con‐nected.
Ifthe mobile phone is authorised onthe mul‐timedia systemforthefirst time, it is connec‐ted after confirmingthe mobile phoneinstructions (seethe manufacturer's operat‐ing instructions).
Further information can befound at: http://www.mercedes-benz.com/connect
Settingthereception and transmissionvol‐ume
Requirements:RA mobile phone is authorized(page 304).
Multimedia system307

The Mercedes-Benz Customer Center andtheMercedes-Benz emergency call center areavaila‐bleforyou aroundthe clock.
The me button andthe SOS button can befoundonthevehicle'soverhead control panel(page319).
You can also callthe Mercedes-Benz CustomerCenter usingthe multimedia system(page319).
Pleasenotethat Mercedes me connect is aMercedes-Benz service. In emergencies, alwayscallthe national emergency servicesfirst usingthestandard national emergency service phonenumbers. In emergencies,you can also usetheMercedes-Benz emergency call system(page 321).
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Callingthe Mercedes-Benz Customer Centerusing the multimedia system
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
Multimedia system:
PhoneªContacts
CallMercedes me connect.The call is made.
Then,you can select a service and be con‐nectedtoa specialist atthe Mercedes-BenzCustomer Center.
Making a call viatheoverhead control panel
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
1Service call button (me button)
2SOS button cover
3SOS button
Tomake a service call:press button1.
Multimedia system319

Calling upweb browser optionsMultimedia system:
ConnectzBrowserZOptions
Thefollowing functions areavailable:
RRefresh Page/Cancel
RZoom
RBrowser Settings
RDelete Browser Data
Select an option.
Makethe desiredchangestothe settings.
Calling uptheweb browser settingsMultimedia system:
ConnectzBrowserZOptionsBrowser Settings
Thefollowing functions areavailable:
RBlock Pop-Ups
RActivate Javascript
RAllow Cookies
Activatesor deactivateSthe function.
Deleting browser dataMultimedia system:
ConnectzBrowserZOptionsDelete Browser Data
Thefollowing options areavailable:
RAll
RCache
RCookies
REntered URLs
RForm Data
Select an option.
SelectYes.
Managing bookmarksMultimedia system:
ConnectzBrowserßBookmarks
Selecting a bookmark
Select an entry.
Creating a bookmark
SelectAdd New Bookmark.
Enter a URL and a name.
Select¡.
Editing a bookmark
Highlight a bookmark.
Selectp.
SelectEdit.
Enter a URL and a name.
Select¡.
Deleting a bookmark
Highlight a bookmark.
Selectp.
SelectDelete.
SelectYes.
Closing the browserMultimedia system:
ConnectzBrowser
SelectåClose Browser.
Multimedia system327