MERCEDES-BENZ C CLASS 2023 Owners Manual

qOverview zero layer
Digital map and user-speciNc applications (exam-
ple)1Navigation module (reduced view)2Enters a destinationSearches for parking3Calls up the Control center (pull the bar down)4Status line5Calls up user proNle settings6Content sharing menu (if available)7TelephoneRequirement for phone: the mobile phone is
connected to the MBUX multimedia system.8Entertainment sources (media, radio)9©Press brieOy: shows all applications
(  page 250)Press and hold: calls up the home screen with
classic menuARoute monitore.g. route list, lane recommendations, toll sta-
tions, 3D image of the upcoming driving
maneuver
The zero layer shows the digital map and the user-
speciNc applications.
The following user-speciNc applications are dis-
played in the lower display area:
= Suggestions
Requirement: suggestions are activated (  page 257).
=
Active applications
e.g. a massage program
= Telephone 7
= Entertainment sources 8
= Online voice applications
The lower display area can be hidden and shown
(  page 250).
Information about entertainment sources You can operate the applications in the reduced
view or in the menu (expanded view)
(  page 250).
Examples: = Control a media source, e.g. pause/play, next
track, set a station
= Select tracks from the current playlist or sta-
tions from the station list
= Select a media source
The media source must be connected to the MBUX multimedia system.MBUX multimedia system249

Information about the telephone
To use the functions, the mobile phones must be connected to the MBUX multimedia system.
Requirement for suggestions: the Calls & Mes-
sages option is activated in the suggestions.
Examples: = Answer a call and call a missed call
The missed calls are displayed for the mobile
phones connected to the MBUX multimedia
system.
= Display contacts and call list and call a con-
tact
= Use voice functions
= Suggest contacts
The contacts are suggested for the mobile
phones connected to the MBUX multimedia system. No contacts are suggested for themobile phones that are linked to another user
proNle.
= Write messages to contacts (suggestion)
= Connect a device via the device manager (sug-
gestion)Information about active applications
The following functions are available: = Operating the massage program
Suggestions for comfort and vehicle functions as
well as navigation
Requirement: the Comfort, Vehicle and Naviga-
tion options are activated in the suggestions.
= Operating the massage program
For example, the multimedia system suggests
a program at a certain time.
= Opening the trunk lid
Requirement: the vehicle is equipped with trunk lid convenience closing.
= Making heating settings
= Activating/deactivating Parking Assist
PARKTRONIC
= Selecting previous destinations and destina-
tions from favorites
Information on online voice applications
Requirement: the Online Voice Services option is
activated in the suggestions.The suggested voice applications are made availa-
ble online and are based on your previous voice
inputs.
Examples: = What will the weather be like tomorrow?
= Play the messages.
= Start geoquiz.
= Open the garage door.

q Calling up and operating the zero layer
Calling up the zero layer
When the vehicle has been switched on, the zero
layer is displayed with the digital map. Navigation
is active.From another application: press the © but-
ton on the right side of the steering wheel.
or
Tap on ©.
Operating applications in the reduced view (exam-
ples)
Media: to play the previous or next track, tap

To answer a call or call a missed call: tap on
the contact.
Aser the connection has been established,
the call functions are available.To end a call: tap on the contact again.To reply to message: tap on a message and
dictate the message via the MBUX Voice Assistant.To start a massage program: tap on the appli-
cation and start the massage program.To select a previous destination: tap on the
application and select one of the previous
destinations.To select a destination from the favorites: tap
on the application and select the destination.
Hiding and showing the display area with applica-
tions
To hide: pull the applications down.To show: pull the bar above © upwards.
or
Select ©.
or
Press the © button on the steering wheel
on the right.
Navigation module (expanded view)
Example: route guidance is active1Destination2Searches for a gas station3Switches traPc information display on or oMTap on the navigation module (  page 249).Select Route in the lower menu bar.
Operating a menu in the lower display area (exam-
ple: active massage program)
1Selects a massage program2Starts/stops a massage program for the
driver3Starts/stops a massage program for the front passenger4Sets the massage program intensity for thedriver\bs or front passenger seatMBUX multimedia system251

Tap on the application.
The expanded view of the application is dis-
played.To close the menu: select G.
Opening and closing the context menu for a sug-
gestion
Press and hold on a suggestion. The context menu opens and shows the No
Longer Suggest option, for example.To close: swipe downwards.
Removing a suggestion from the display area
Swipe the suggestion upwards.Showing all applicationsPress © brieOy.
Available applications are displayed. The
global search is available.To hide applications: brieOy press © again.Switching between zero layer and home screen
with classic menuPress and hold ©.
The home screen with classic menu is shown.To return to the zero layer: press and hold on
© .252MBUX multimedia system

Home screen overview1Status line2Calls up user proNle settings and switches
user3Uses the global search4Calls up the control center (pull down)5Calling up favorites6Displays in the status line7Calls up an application8Quick-access to application9Global menuG Calls up previous menu© Press and hold: switches between home
screen and zero layer

c Switches oM the sound: press7ß Calls up favorites (press brieOy) or adds
favorites (press and hold)8{ Starts the MBUX Voice Assistant
You can navigate through menus and lists via the
touch-sensitive surface of Touch Control 2 using
a single-Nnger swipe, for example:
To enter a character: select a character using
the keyboard and press on Touch Control 2.To select a menu option: scroll in a list and
press Touch Control 2.To move the digital map: swipe in any direc-
tion.Using the touchscreenExample: Control elements under the central
display1Fingerprint sensor2Switches the MBUX multimedia system on or
oM3Switches the mute function on/oM4Adjusts the volumePress X or d or swipe over the buttonTo select a menu item or entry: tap on a sym-
bol or an entry.To increase the map scale: tap twice quickly
with one Nnger.To reduce the map scale: tap with two Nngers.To enter characters with the keypad: tap on a
button.To navigate in menus: swipe up, down, les or
right.To use handwriting to enter characters: write
the character with one Nnger on the
touchscreen.To zoom in and out of the map: move two Nn-
gers together or apart.To enlarge or reduce the size of a section of a
website: move two Nngers together or apart.To turn the digital map: turn counter-clockwise
or clockwise using two Nngers.254MBUX multimedia system

To move the digital map: touch the
touchscreen and move your Nnger in any
direction.To save the destination in the digital map:
touch the touchscreen and hold until a mes- sage is shown.To set the volume on a scale: touch the
touchscreen and move the Nnger to the les or
right.To call up a global menu in the applications:
touch the touchscreen and hold until the
Options menu appears.
Function of the MBUX voice assistant
&WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle when driving, you could be distracted from thetraPc situation. This could also cause you to
lose control of the vehicle.
Only operate this equipment when the
traPc situation permits.If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and traPc conditions and operate the
equipment with the vehicle stationary.For your own safety, always observe the following points when operating mobile communicationsequipment and especially your voice control sys-
tem:
= Observe the legal requirements for the coun-
try in which you are driving.
= If you use the voice control system in an emer-
gency your voice can change and your tele- phone call, e.g. an emergency call, can
thereby be unnecessarily delayed.
= Familiarize yourself with the voice control sys-
tem functions before starting the journey.
Using the MBUX voice assistant, vehicle functionsand various areas of the MBUX multimedia system
can be operated by voice input. The MBUX voice
assistant is operational approximately half a
minute aser switching on the vehicle and can be
operated from all seats. Further information and
examples of voice commands can be found in the
Digital Operator\bs Manual.
You can use the MBUX voice assistant to operate
the following functions depending on the vehicle equipment:
= Telephone
= Text message and e-mail
= Navigation
= Radio and media
= Vehicle functions
= Online functions
Full functionality of the voice control system is only available for you with activation of onlinevoice control.
Conducting a dialog
Starting a dialog
Say "Hey Mercedes" to activate the MBUX
Voice Assistant. Voice activation must be switched on in the multimedia system.MBUX multimedia system255

orPress the { button on the multifunction
steering wheel.
A blue line appears in the MBUX multimedia
system. The dialog can be started.
For the dialog with the MBUX Voice Assistant, you
can use complete sentences of colloquial lan-
guage as voice commands. Voice activation can
also be directly combined with a voice command,
e.g. "Hey Mercedes, how fast can I drive"" .
Calling up help
For information about the MBUX Voice Assis-
tant: say "Hey Mercedes, what can you do""Digital Operator\bs Manual: "Show me the
Operator's Manual". The full extent of the Dig-
ital Operator\bs Manual is available when the vehicle is stationary.
Operating functions (examples)
To operate the navigation: "Search for an
Asian restaurant, but not Japanese, in South
London."To operate the phone: "Call my father."To change the system language to English
(short command): "Change language to Eng-
lish".To operate the radio: "Show me the list of
radio stations."To operate media: "Switch on random play-
back."To operate vehicle functions: "Switch the
seat heating to level 2."To operate online functions: "What's the time
in Sydney""To ask a question about the vehicle: "Do I
have Blind Spot Assist""
Information on users, suggestions and favorites
&WARNING Risk of becoming trapped dur-
ing adjustment of the driver\bs seat aser
calling up a driver proNle
Selecting a user proNle may trigger an adjust-
ment of the driver\bs seat to the position saved
under the user proNle. You or other vehicle
occupants could be injured in the process.
Make sure that when the position of driv-
er\bs seat is being adjusted using the mul-
timedia system, no people or body parts
are in the seat\bs range of movement.
If there is a risk of someone becoming trap-
ped, stop the adjustment process immedi-
ately:
a) Tap the warning message on the cen-
tral display.
or
b) Press a memory position button or a
seat adjustment switch on the driver\bs
door.
The adjustment process will be stopped.
The driver\bs seat is equipped with an access pre-
venter.
If the driver\bs door is open, the driver\bs seat will
not be set aser calling up the driver\bs proNle.
User proNles and user-speciNc content
Prerequisites for the vehicle owner:
= You have a Mercedes me user account.
256MBUX multimedia system

=You have a Mercedes me PIN.
= You have agreed to the terms of use.
= The vehicle is linked to a Mercedes me user
account.\bIf one of the pre-requisites listed is missing or if no user proNle has been selected, the data
described in the following section will be
saved in the vehicle as the standard setting.
Standard settings can be changed by all vehi- cle users.
User proNles save personal settings. If the vehicle
is used by several people, a person can change
their proNle settings without changing the settings
of other users.
You can individualize a user proNle in the vehicle
using the set-up assistant or using the settings in
your user proNle. Some settings, e.g. the
Mercedes me PIN and a proNle photo are made in
the Mercedes me App or in the Mercedes me Por- tal.
User-speciNc content and applications with per-
sonal data are protected by diMerent levels of
security. To access protected content, the
Mercedes me PIN and, depending on the vehicle equipment, biometric sensors can be used.\bThe security level is set by the multimedia sys- tem and calculated from the combination of
all sensor inputs. Some security levels cannot
be turned oM.\bWhen a user proNle is activated, the following
personalized comfort systems, for example, can be adjusted or their settings loaded:
= Seat
= Ambient light
= Outside mirrors
= Blinds
= Climate control settings
If the user proNle is activated when driving
then the driver\bs seat position will not be
adjusted.
Depending on the vehicle equipment you can, as
a user, save the following settings, for example:
= Driver\bs seat, steering wheel and mirror set-
tings
= Climate control
= Ambient lighting
= Radio (including station list)
= Suggestions and favorites
Suggestions
The vehicle can learn the habits of the driver. It then makes suggestions regarding navigation des-
tinations, phone numbers and music preferences. The requirements for that are the selection of auser, your consent to the recording of data and
suPcient collected data.
Favorites
Favorites oMer you quick access to frequently
used applications. 100 favorites are available in
total.
ConNguring users, suggestions and favorites
Requirements:
= To use the set-up assistant: the vehicle is sta-
tionary.
MBUX multimedia system257

Multimedia system:4 © 5
H 5
Change User
Adding a userSelect t Add User .
A QR code is loaded.Scan the displayed QR code with the
Mercedes me app or any QR code scanner on a mobile device. If the Mercedes me app is
not yet installed on your mobile device, you
will be directed to the store of your mobile
device.Follow the directions in the app.
The vehicle is connected with your Mercedes
me user account. This automatically creates
your user proNle in the vehicle.
If only your user proNle is available, it will be
loaded automatically.
If more than one user proNle is available, you
will be directed to the user selection.
When the vehicle is stationary, the set-up assistant starts automatically aser user selec-
tion.Protecting user-speciNc content and applications
If you add a new user, access protection is
already activated for the user proNle. The
Mercedes me PIN and, depending on the vehicle equipment, biometric sensors are available foraccess. Biometric sensors in the vehicle must be
taught in. The authentication process then takes
all taught-in and available sensors into account.
The following user-speciNc content and applica-
tions are protected, for example:
= User selection and user proNle settings
= Biometric sensors
The teaching-in of biometric sensors is protec- ted.
= Suggestions
The data and determination of the most prob- able navigation destinations, media sources,radio stations, contacts and messages are
protected.
= ENERGIZING COACH
The recorded health data and their evaluation
are protected.
= Mercedes me connect storeThe purchase of services is protected.Switch Protect Content on or oM.Switch Access Protection on or oM.\bWhen access protection is switched oM, your
user proNle can be accessed and changed
from every vehicle seat.\bAccess protection is switched on or oM on a
vehicle-speciNc basis.
Teaching in, editing and deleting biometric data
The biometric data models are saved in the sen-
sors in the vehicle. If recognition has been taught-
in, this sensor serves as a contributory factor for
authentication on the multimedia system.
Select Protect Content .Select Fingerprint Recognition or Voice Rec-
ognition .\bIf necessary, authenticate yourself on the mul-
timedia system.258MBUX multimedia system