engine MERCEDES-BENZ C-CLASS COUPE 2011 Owners Manual

Display messages Possible causes/consequences and
M Solutions
b
Switch off lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Tur nthe light switch to Ã. Adaptive Main-beam
Assist inoperative Adaptive Highbeam Assist is faulty.
X
Visit a qualified specialist workshop. Adaptive Main-beam
Assist currently
unavailable See
Owner's Manual Adaptive Highbeam Assist is deactivated and temporarily inoper-
ative if:
R
the windscreen is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
X Cleant he windscreen.
Adaptive Highbeam Assist is available again if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the camera is fully operational again.
The Adaptive Main-beam Assist available again message
is displayed. Engine (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
Top up
coolant The coolant level is too low.
X Top up the coolant, observing the warning notes when doing so
(Y page 303).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ?
Stop vehicle Sw.
eng. Off The coolant is too hot.
Aw
arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Wait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately. Display messages
251On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
The poly-V-belt may hav
etorn.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Wait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.
X Pay attention to the coolant temperature display.
X Visit a qualified specialist workshop. ? The fan motor is faulty.
X
If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. # The battery is not being charged.
Aw
arning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 252
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
4
Check eng. oil
level The engine oil level has dropped to a critical level.
Aw
arning tone also sounds.
X Chec kthe oil level (Y page 302).
X If necessary, top up the engine oil (Y page 303).
X Have the engine checked for leaks if the engine oil needs top-
ping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
253On-board computer and displays Z

Engine (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
+
Top
up coolant See
Owner's Manual The coolant level is too low.
X
Top up the coolant, observing the warning notes before doing
so (Y page 303).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ?
Coolant Stop vehi‐
cle Switch engine
off The coolant is too hot.
Aw
arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Wait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately. The poly-V-belt may have torn.
X
Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Wait until the display message disappears before restarting the
engine. Otherwise, there is a risk of engine damage.
X Pay attention to the coolant temperature display.
X Visit a qualified specialist workshop. ? The fan motor is faulty.
X
If the coolant temperature is less than 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving on
mountain roads and stop/start driving. 254
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes are:
R a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
lev. when next
refuelling The engine oil level has dropped to a critical level.
Aw
arning tone also sounds.
X Chec kthe oil level (Y page 302).
X If necessary, top up the engine oil (Y page 303).
X Have the engine checked for leaks if the engine oil needs top-
ping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. ¸
Replace
air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X
Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Display messages
255On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
Blind Spot Assist
currently unavail‐
able See Owner's
Manual or
Active Blind Spot Assist
currently unavail‐
able See Owner's
Manual Blind Spot Assis
torActive Blind Spot Assist is temporarily inop-
erative if:
R you have established the electrical connection between the
traile rand your vehicle.
R the sensors are dirty.
R its functio nis impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
X When towing a trailer, confirm the display message with a.
When driving without a trailer:
Blind Spot Assist or Active Blind Spot Assist is operational again
and the display message disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects that the sensors are fully available again.
R the radar sensor system is back within the operating tempera-
ture range.
If the display message continues to be displayed:
X Cleant he sensors (Y page 309).
X Restart the engine. Blind Spot Assist
inoperative or
Active Blind Spot Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow
9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Parking Guidance
inoperative Parking Guidance is malfunctioning (Y
page 183).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. Display messages
259On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
Parking Guidance
cancelled Parking Guidance has been deactivated because:
R
the vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.
Aw arning tone also sounds.
X Reactivate Parking Guidance late r(Y page 183).
If the parking space symbol does not appear in the multifunction
display at speeds below 30 km/h:
X Clean the sensors (Y page 309).
X Restart the engine.
If the parking space symbol still does not appear in the multifunc-
tion display at speeds below 30 km/h:
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X
Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
finished The vehicle is parked.
Awarning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS
off DISTRONIC PLU
Shas been deactivated (Y page 164). If it was
deactivated automatically, a warning tone also sounds. DISTRONIC PLUS
available again DISTRONIC PLU
Sis operational againa fter having beentempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y page 164). 260
Display messagesOn-board computer and displays

Display messages Possible causes/consequences and
M Solutions
DISTRONIC PLUS
currently unavail‐
able See Owner's
Manual DISTRONIC PLU
Sis deactivated and is temporarily inoperative if:
R the DISTRONIC PLUS cover in the radiator grille is dirty.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R its function is impaired due to heavy rain or snow.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
DISTRONIC PLU Sis operational againa nd the display message
disappears if:
R the dirt (e.g. slush) drops away while the vehicle is in motion.
R the system detects tha tthe sensors are fully available again.
R the system is within the operating temperature range.
If the display message continues to be displayed:
X Clean the DISTRONIC PLUS cover in the radiator grille
(Y page 309).
X Cleant he bumpers (Y page 309).
X Restart the engine. DISTRONIC PLUS
inoperative DISTRONIC PLUS is faulty. BAS PLUS and PRE-SAFE
®
Brake may
also have failed.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
suspended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Take your foot off the accelerator pedal. DISTRONIC PLUS
--- km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 164). DISTRONIC PLUS and
SPEEDTRONIC
inoperative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X
Visit a qualified specialist workshop. Cruise control and
SPEEDTRONIC
inoperative Cruise control and SPEEDTRONIC are malfunctioning.
Aw
arning tone also sounds.
X Visi taqualified specialist workshop. Display messages
261On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
h
Tyre pressure Cau‐
tion, tyre malf. G
Risk of accident
The tyre pressure in one or more tyres has dropped suddenly.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 344).h
Tyre pressure
Check tyre(s) G
Risk of accident
The tyre pressure in one or more tyres has dropped significantly.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 344).
X Check the tyre pressure. If necessary, correc tthe tyre pressure
(Y page 342). h
Please correct
tyre pressure The tyre pressure is too low in at least one of the tyres or the tyre
pressure difference between the wheels is too great.
X
Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page 342).Vehicle (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to P or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Display messages
265On-board computer and displays Z

Display messages Possible causes/consequences and
M Solutions
With the Hold function activated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N The boot lid is open.
X
Close the boot lid. M G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Front left seat
backr. not locked
or
Front right seat backr. not
locked The driver's or front-passenger seat backres
tis not engaged. A
warning tone also sounds.
X Push the backrest back until it engages. Check trailer
hitch lock G
Risk of accident
Vehicles with a retractable trailer coupling:
The trailer tow hitch is not correctly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 201).266
Display messagesOn-board computer and displays