tow MERCEDES-BENZ C-Class COUPE 2014 CL204 Workshop Manual

You will see the
Vehicle Diagnosis: Transferring data... message.
The vehicle data is sen ttothe Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If aservice is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc.Ifa pplicable, you will receive
information on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on Roadside Assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
Ar oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the
navigation system, you will see the <routename> has been saved to memory card.
Do you want to start route guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To start route guidance: selectYes .
An overview of the route is shown in the
display.
i If you select No , the saved route can be
called up later via the navigation menu.
X Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the
vehicle, a message will be sent to the
Customer Assistance center. The Customer
Assistance center then forwards this
information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated
call.
The data you receive contains the following
information:
R
the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can
select the way in which you receive this
information beforehand. Possible options 262
FeaturesStowage and features

include tex
tmessage, e-mail or an automated
call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
textm essage.
Triggering the vehicle alarm With this function, you can trigger the
vehicle's panic alarm via textm essage. An
alarm sounds and the exterior lighting
flashes. Depending on the setting, the panic
alarm lasts five or ten seconds. Afterwards,
the alarm switches off. Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped or struck by
the garage door. There is arisk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbo nmonoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave the engine running in enclosed spaces
without sufficient ventilation.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
When programming a garage door opener,
park the vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i Notes on the declaration of conformity
(Y page 24).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Programming Programming buttons
Observe the "Important safety notes"
(Y
page 263). Features
263Stowage and features Z

Integrated garage door opener in the rear-view
mirror
Garage door remote control 001Fis not part of
the integrated garage door opener.
X The first time before programming, clear
the integrated garage door opener memory
(Y page 266).
X Turn the SmartKey to position 2in the
ignition lock.
X Press and hold one of buttons 0003to0021 on
the integrated garage door opener.
After a short time, indicator lamp 0002lights
up yellow.
i Indicator lamp 0002lights up yellow as soon
as button 0003,0022or0021 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0002will only lightu p yellow after ten
seconds have elapsed.
X Release button 0003,0022or0021. Indicator
lamp 0002flashes yellow.
X Point garage door remote control 001F
towards buttons 0003to0021 on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control 001Fand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position. X
Press and hold button 0020on remot econtrol
001F until indicator lamp 0002lights up green.
If indicator lamp 0002lights up green or
flashes, then programming has been
successful.
X Release button 0020on remote control 001Ffor
the garage door drive system.
X If indicator lamp 0002lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 001Fand the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Y page 263).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button 0003,
0022 or0021 of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete. 264
FeaturesStowage and features

Notes on programming the remote
control
Canadia nradio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
Therefore, these signals may no tlast long
enough for the integrated garage door
opener. The signal is no trecognized during
programming. Comparable with Canadian
law, some U.S.g arage door openers also
feature a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons 0003to0021 on
the integrated garage door opener.
Afte rashort time, indicator lamp 0002lights
up yellow.
X Release the button.
Indicator lamp 0002flashes yellow.
X Press button 0020of garage door remote
control 001Ffor two seconds, then release it
for two seconds.
X Press button 0020againf or two seconds.
X Repeat this sequence on button 0020of
remote control 001Funtil indicator lamp 0002
lights up green.
If indicator lamp 0002turns red, repeat the
process.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R Check the transmitter frequency of garage
door drive remote control 001F.This can
usually be found on the back of the remote
control. The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to 433MHz.
R Replace the batteries in garage door
remote control 001F.This increases the
likelihood that garage door remote control
001F will transmit a stronga nd precise signal
to the integrated garage door opene rinthe
rear-view mirror.
R When programming, hold remote control
001F at varying distances and angles from the
button that you are programming. Try
various angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control 001F.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0020on remote control
001F again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2in the
ignition lock.
X Press button 0003,0022or0021 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0002lights up green. Features
265Stowage and features Z

Garage door system with a rolling code:
indicator lamp
0002flashes green.
i The transmitte rwill transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0002lights
up yellow. Press button 0003,0022or0021 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2in the
ignition lock.
X Press buttons 0003and 0021.
The indicator lamp lights up yellow.
X Press and hold buttons 0003and 0021until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Floormat on the driver's side
G
WARNING
Objects in the driver's footwell can restric tthe
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. X
Slide the seat backwards.
X To install: place the floormat in the
footwell.
X Press studs 0002onto retainers 0003.
X To remove: pull the floormat off
retainers 0003.
X Remove the floormat. 266
FeaturesStowage and features

H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straigh tafter cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners coul dcause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that the automatic
transmission is in position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. 274
CareMaintenance and care

Useful information
............................282
Where will I find...? ...........................282
Flat tire .............................................. 283
Batter y(vehicle) ................................ 284
Jump-starting .................................... 288
Towing and tow-starting ..................290
Fuses .................................................. 292 281Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 24).Where will I find...?
First-aid kit
Depending on the vehicle's equipment, the
first-aid kit is located either in an open
stowage space or behind the cove ronthe left
side.
X Open the trunk lid. Example: first-aid kit behind the side trim panel
X To open the cover: turn rotary knob0002in
the direction of the arrow and fold down
cover 0003.
X Remove the first-aid kit. Example: first-aid kit in an open stowage space
X
Remove first-aid kit 0002.
i Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
items. Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
X Lift the trunk floor upwards (Y page 249). 0002
Vehicle tool kit tray
0003 Stowage well
0022 Spare wheel/"Minispare" emergency
spare wheel
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R One pair of gloves 282
Where will I find...?Breakdown assistance

R
Lug wrench
R Towing eye Flat tire
Preparing the vehicle
Yourv ehicle may be equipped with:
R MOExtended tires (tires with run-flat
properties) (Y page 283)
Vehicle preparation is not necessary on
vehicles with MOExtended tires.
R an emergency spare wheel (only for certain
countries) (Y page 328)
Information on changing/mounting a wheel
(Y page 320).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 148).
X If possible, bring the fron twheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 132).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier. X
Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking
next to the tire size designation, the load-
bearing capacity and the speed index
(Y
page 314).
MOExtended tires may only be used in
conjunction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 226).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is
approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving
distance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
through a moderate style of driving. Flat tire
283Breakdown assistance

X
Close cover 0002of positive terminal 0003after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is no tconsidered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could
rollover.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight rating can be found on the vehicle
identification plate (Y page 332).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded. If the vehicle has to be towed more than
30 miles
(50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop
button. Turn the SmartKey to position 2in
the ignition lock and shift the automatic
transmission to N. Then, turn the SmartKey
back to 0and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in
position Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P(Ypage 145).
i Deactivate the automatic locking feature
(Y page 78). You could otherwise be locked
out when pushing or towing the vehicle. 290
Towing and tow-startingBreakdown assistance