service a3 MERCEDES-BENZ C-Class SEDAN 2016 W205 Owner's Guide

Overrun mode or braking
There are three possible operating modes when
the hybrid vehicle is decelerating:
Renergy recovery takes place even when the
vehicle is decelerating purely in overrun mode
(
Ypage 225). The electric motor operates as
a generator and stores the recovered energy
in the high-voltage battery
Rwhen the brakes are applied lightly, the vehi-
cle is slowed down further by the electric
motor This increases the energy recovery tak-
ing place (
Ypage 225) The electric motor
operates as a generator and stores the recov- ered energy in the high-voltage battery.
Rwhen the brakes are applied with greater
force, the service brakes are also used to slow
the vehicle down. The two systems work
together
Urban driving
Energy is recuperated during frequent deceler-
ation and stopping in city traffic.
The vehicle can be driven by the electric motor
alone up to a speed of approximately 120 km/ h.
The vehicle is driven by the electric motor alone
only when all conditions for the automatic
engine switch-off are fulfilled.
Further information on the automatic engine
switch-off (
Ypage 231).
Driving on inter-urban roads
The following phases are possible when driving
on inter-urban roads:
Rrapid acceleration (boost mode)
Rconstant energy consumption
Renergy recuperation
Relectric operation mode
A great deal of recovered energy may be avail-
able, depending on the route profile. This
reduces consumption and emissions.
Highway driving
During highway driving, fuel consumption and
emissions are favorably influenced in particular
by reduced power losses.
If the driver removes his foot from the acceler-
ator pedal in drive program Eand a speed of
160 km/h is not exceeded, the combustion
engine is automatically switched off.
Further information on the automatic engine
switch-off (
Ypage 231).
ECO start/stop function
General notes
The ECO start/stop function switches the inter- nal combustion engine off automatically when
the vehicle stops moving and at high speeds
(
Ypage 232).
All vehicle systems remain active, e.g. the auto-
matic climate control.
The ECO start/stop function is only available in
drive programs Cand E. Electric-only operation
is only possible in drive programs Cand E. Addi-
tional information for drive programs
(
Ypage 229).
Automatic engine switch-off
The engine is switched off automatically, includ-
ing when:
Rthe driver removes his foot from the acceler-
ator in drive program Eand a speed of
160 km/h is not exceeded (
Ypage 232)
Rthe engine has reached its operating temper- ature
Rthe driver’s seat belt is fastened and the
driver’s door is closed
Rthe driver only slightly depresses the accel-
erator pedal in order to, for example, maintain
the current speed for a limited distance
Rthe hood is closed and engaged properly
Rthe high-voltage battery is charged suffi-
ciently
Rno malfunctions are present in the hybrid
drive system
The internal combustion engine will not be
switched off automatically, if:
Rthe self-diagnosis function of the engine con-
trol unit is still active
Rthere is a malfunction in the hybrid drive sys-
tem
Rthe climate control of the vehicle requires it
Rthe high-voltage battery is being charged
(Ypage 227)
Rautomatic emissions tests are running
PLUG‑IN HYBRID operation231
Driving and parking
Z

The segments between the speed of the vehi-
cle in front and the stored speed light up.
Tachometer
!
Do not drive in the overrevving range, as this
could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the temperature measured and
does not record the road temperature.
The outside temperature display is in the multi- function display (
Ypage 237).
Changes in the outside temperature are dis-
played after a short delay.
Coolant temperature display
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The engine
will otherwise be damaged.
All vehicles except PLUG-IN HYBRID vehicles:
the coolant temperature display is in the lower
section of the tachometer (
Ypage 36). PLUG-IN HYBRID vehicles: the multifunction dis-
play shows the coolant temperature in the
Coolant
submenu (Ypage 246).
Under normal operating conditions and with the
specified coolant level, the coolant temperature may rise to 248 ‡ (120 †).
Operating the on-board computer
:Multifunction display
;Right control panel
=Left control panel
XTo activate the on-board computer: turn
the SmartKey to position 1in the ignition lock.
You can control the multifunction display and
the settings in the on-board computer using the
buttons on the multifunction steering wheel.
Left control panel
òROpens the menu list
9
:Press briefly:
RScrolls in lists
RSelects a menu or function
RIn the RadioorMediamenu:
opens the track or station list and
selects a station, an audio track or
a video scene
RIn the Telephonemenu: switches
to the phone book and selects a
name or a telephone number
236Displays and operation
On-board computer and displays

XTo select the next or previous scene in the
scene list:press:or9 briefly.
XTo select a scene in the scene list using
rapid scroll: press and hold :or9
until desired scene :has been reached.
XPress ato confirm your selection.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
XSwitch on the mobile phone (see the manu-
facturer’s operating instructions).
XSwitch on the multimedia system (see sepa-
rate operating instructions).
XEstablish a Bluetooth®connection to Audio
20 or COMAND, see the separate operating
instructions.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for
a network.
Accepting a call
If someone calls you when you are in the Tele‐phonemenu, a display message appears in the
multifunction display.
You can accept a call at any time, even if you are
not in the Telephone
menu.
XPress the6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
You can end or reject a call at any time even if
you are not in the Telephonemenu.
XPress the~button on the steering wheel
to reject or end a call.
Selecting an entry in the phone book
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the :,9ora button to
switch to the phone book.
XUsing :or9, select the names one
after the other.
or
XTo start rapid scrolling: press and hold:
or 9 for longer than one second.
The names in the phone book are displayed
quickly one after the other.
If you press and hold the :or9 button
for longer than five seconds, the name
appears with the next or previous letter initial
letter in the alphabet.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored for
a name: press the 6ora button to
start dialing.
or
XIf there is more than one number for a
particular name: press the6ora
button to display the numbers.
XPress the :or9 button to select the
number you want to dial.
XPress the 6ora button to start dialing.
Menus and submenus245
On-board computer and displays
Z

or
XTo exit the phone book:press the~or
% button.
Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the 6button to switch to the redial
memory.
XPress the :or9 button to select the
desired name or number.
XPress the 6ora button to start dialing.
or
XTo exit the redial memory: press the~
or % button.
Assistance graphic menu
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Assistance Graphic
menu.
XConfirm by pressing aon the steering
wheel.
The multifunction display shows the
DISTRONIC PLUS distance display in the
assistance graphic.
The assistance graphic displays the status of
and information from the following driving
systems or driving safety systems:
RDISTRONIC PLUS (Ypage 186)
RTraffic Sign Assist (Ypage 215)
RDistance warning and the autonomous
braking function COLLISION PREVENTION
ASSIST PLUS (
Ypage 70)
RPRE-SAFE®Brake (Ypage 77)
RBlind Spot Assist (Ypage 216) or Active
Blind Spot Assist (Ypage 219)
RATTENTION ASSIST (Ypage 214)
RLane Keeping Assist (Ypage 218) or Active
Lane Keeping Assist (Ypage 222)
XPress :to display the ATTENTION ASSIST
assessment.
Service menu
Introduction
Depending on the equipment installed in the
vehicle, you have the following options in the
Service
menu:
RCalling up display messages in message
memory (Ypage 255)
RChecking the tire pressure electronically
(Ypage 369)
RCalling up the service due date
(Ypage 334)
RDisplaying the coolant temperature (PLUG-IN
HYBRID vehicles) (Ypage 246)
Displaying the coolant temperature
The Coolantmenu is only available in PLUG-IN
HYBRID vehicles.
Observe the notes on coolant temperature
(
Ypage 236).
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Servicemenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the Coolantsubmenu.
XPressato confirm your selection.
The coolant temperature is shown in a bar
display.
246Menus and submenus
On-board computer and displays

XUsing:or9, select the DaytimeRunning Lightsfunction.
If the DaytimeRunningLightsfunction has
been switched on, the cone of light and the
W symbol are shown in white in the multi-
function display.
XPress the abutton to save the setting.
Further information on daytime running lamps
Daytime Running Lights
(Ypage 118).
Instrument cluster submenu
Selecting the distance unit
The DisplayUnitSpeed-/Odometerfunction
allows you to choose whether certain displays
appear in kilometers or miles in the multifunc-
tion display.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XPress :or9 to select the DisplayUnit Speed-/Odometerfunction.
The current setting kmorMilesappears.
XPress the abutton to save the setting.
The selected unit of measurement for distance
applies to:
RDigital speedometer in the Tripmenu
ROdometer and the trip odometer
RTrip computer
RCurrent consumption and the range
RRange
RNavigation instructions in the Navimenu
RCruise Control
RDISTRONIC PLUS with Steering Assist and
Stop&Go Pilot
RASSYST PLUS service interval display
Selecting permanent display
This function is only available on PLUG-IN
HYBRID vehicles.
ThePermanent
Displayfunction allows you to
choose whether the multifunction display always shows the outside temperature or the
speed.
The speed display is inverse to the speedome-
ter.
XPress the
òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XPress :or9 to select the PermanentDisplayfunction.
XPressato confirm.
The current setting Outside Temperature
orSpeedometer[inverseHardwareSpeedUnit]appears.
XTo change the setting: pressaagain.
Switching the additional speedometer
on/off
This function is not available in PLUG-IN HYBRID
vehicles.
If the additional speedometer is switched on,
the speed is shown in the status bar in the mul-
tifunction display instead of the outside tem-
perature.
The speed display is inverse to the speedome-
ter.
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the Instru‐ment Clustersubmenu.
XPressato confirm.
XUsing :or9, select the AdditionalSpeedometer [km/h]function.
The current selection appears.
XTo activate/deactivate: press theabut-
ton again.
Menus and submenus251
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
6
Front LeftMalfunc‐tio nServic eRequiredorFrontRight MalfunctionServic eRequired
The restrain tsystem has malfunctioned at th efron ton th elef tor right .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
The rear left-han dor right-hand restrain tsystem has malfunctioned.
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rCenterMalfunc‐tionServic eRequired
The rear center restrain tsystem has malfunctioned. The 6warning
lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Lef tSid eCurtai nAirbag MalfunctionServiceRequiredor
Right Sid eCurtai n
Airbag MalfunctionServiceRequired
There is amalfunction in th eleft-han dor right-hand window curtai nair
bag. The 6warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef tor right window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
264Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
OnlyE-MODE Availa ‐ble Power Limite dRefuel Immediately
PLUG-INHYBRID vehicles:
The fuel tan khas been run dry and th ecombustion engin ehas been
switched off .
A warning tone also sounds.
The vehicl ewill be powered by electrical energ yonly. Performance is
restricted and th evehicl emay accelerate mor eslowly than normal.
XRefue lat th eneares tgas station without fail .
In th e"Total range and electric range" menu, you can display th e
approximat erange of th evehicl e (
Ypage 228).
Engine wil lnotrestar tServic erequired
You canno tstart th eengin eagain due to amalfunction .
A warning tone also sounds.
If th eengin eis running:
XVisit aqualified specialist workshop .
If you switch off th eengine:
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
á
Towing Not Permit ‐ted See Operator'sManual
The hybrid drive system is faulty.
XHaveth evehicl etransporte don atransporte ror trailer to th enear-
est qualified specialist workshop .
Û
MalfunctionServiceRequired
The hybrid drive system is faulty.
XVisitaqualified specialist workshop .
Û
Malfunction
The hybrid drive system is faulty.
XHaveth evehicl etowed away by aprofessional recovery compan yto
th eneares tqualified specialist workshop .
d
Malfunction
The drive system is malfunctioning .
The ECO start/sto pfunction may be malfunctioning .
The drive powe ris restricted.
XVisit aqualified specialist workshop .
ï
ChargerCable Con ‐nected
PLUG-INHYBRID vehicles:
The charging cable connecto ris still connecte dto th evehicl esocket.
You canno tdrive off as lon gas th echarging cable connecto ris still
connected.
Befor eyou drive off :
XRemove thecharging cable connecto rfrom th evehicl esocke t
(Ypage 173).
Display messages27 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position Dis selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position D.
If transmission position R,N or Pis selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int oth etransmission position Rdue to amalfunction .
The transmission position sP,N or Dcontinu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The gearbox automatically shift sto posi-
tion N.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position P.
XSecureth evehicl eagainst rollin gaway (Ypage 177).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeaveEngineRunnin gWaitTransmission Cool‐ing
PLUG-I NHYBRID vehicles:
The transmission has overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
Auxiliary Batter yMalfunctionPLUG-INHYBRID vehicles only:
The auxiliary battery for th etransmission is no longer bein gcharged.
XVisit aqualified specialist workshop .
XUntilthen ,set th etransmission to position Pbefore you switch off
th eengine.
XBefor eleaving th evehicle, apply th eelectric parking brake.
NThe trunk lid is open .
XCloseth etrunk lid.
Display messages28 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Ð
Power Steering Mal‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
If you ar eabl eto steer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 333).
SmartKey
Display messagesPossible causes/consequences and MSolutions
Â
KeyDoesNotBelongto Vehicl e
You haveput th ewrong SmartKey in th eignition lock.
XUse th ecorrec tSmartKey.
Â
Tak eYou rKey fro mIgnition
The SmartKey is in th eignition lock.
XRemove th eSmartKey.
Â
Obtain aNew Key
The SmartKey needs to be replaced.
XVisit aqualified specialist workshop .
Â
ReplaceKey Batter y
The SmartKey battery is discharged.
XChange thebatterie s (Ypage 84) .
Display messages285
On-board computer and displays
Z

mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com .
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.co m.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
320Features
Stowage and features