MERCEDES-BENZ C300 4MATIC 2008 W204 Owner's Manual

360 Operation
Winter driving
Before the onset of winter, have your
vehicle winterized at an authorized
Mercedes-Benz Center. This service
includes:

Check of anticorrosion and antifreeze
concentration.

Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning* system. Add MB Windshield
Washer Concentrate “MB Summerfit”
to a premixed windshield washer sol-
vent/antifreeze which is formulated for
below freezing temperatures
(
page 485).

Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to make
sure the engine can be started, even at
low ambient temperatures.

Tire change.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Not all M+S rated
tires provide special winter performance.
Make sure the tires you use show the
mountain/snowflake.marking on the
tire sidewall. These tires meet specific
snow traction performance requirements
of the Rubber Manufacturers Association
(RMA) and the Rubber Association of Can-
ada (RAC) and have been designed specif-
ically for use in snow conditions. Use of
winter tires is the only way to achieve the
maximum effectiveness of the ABS, EBP,
ESP
® and 4MATIC in winter operation.
For safe handling, make sure all mounted
winter tires are of the same make and have
the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your
vehicle, you must place a notice to this
effect where it will be seen by the driver.
Such notices are available at your tire
dealer or any authorized Mercedes-Benz
Center.
Warning!G
Winter tires with a tread depth of less than 1/6in (4 mm) must be replaced. They are no
longer suitable for winter operation.

361 Operation
Winter driving
Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to
exceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.
Please observe the following guidelines
when using snow chains:

Use of snow chains is not permissible
with all wheel/tire combinations
(
page 467).

Use snow chains in pairs and on rear
wheels only. Follow the manufacturer’s
mounting instructions.

Only use snow chains that are
approved by Mercedes-Benz. Any
authorized Mercedes-Benz Center will
be glad to advise you on this subject.

Use of snow chains may be prohibited
depending on location. Always check
local and state laws before installing
snow chains.

Do not use snow chains on the spare
wheel (
page 467).
Warning!G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.!Some tire sizes do not leave adequate clear-
ance for snow chains. To help avoid serious dam-
age to your vehicle or tires, make sure that the
use of snow chains is permissible as specified in
the Technical data section of this Operator’s
Manual, see “Rims and tires” (
page 467).
!If snow chains are mounted to the front
wheels, they may scrape against the body or axle
components. The tires or the vehicle could be
damaged as a result.
iWhen driving with snow chains, you may
wish to deactivate the ESP® (page 63) before
setting the vehicle in motion. This will improve
the vehicle’s traction.

362 Operation
Maintenance
We strongly recommend that you have
your vehicle serviced at an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator.
Maintenance service indicator
message
The maintenance service indicator
message will notify you when the next
maintenance service is due.
Starting approximately 1 month before the
next maintenance service is due, one of
the following messages will appear in the
multifunction display while you are driving
or when you switch on the ignition
(example service A):
Next Service A Due in XXXX miles (km)
Next Service A Due in XXX days
Service A Due
The type of maintenance service due is
indicated in the message that appears in
the multifunction display:
ABasic service
(approximately 1 hour)
BExtended service
(approximately 8 hours)
An additional number or a further letter in
combination with the maintenance type
can be indicated. This indicates that
further auxiliary maintenance work is
required. Contact an authorized
Mercedes-Benz Center for more
information.
To clear the maintenance service
indicator message: Press
buttonL or button# on the
multifunction steering wheel
(
page 152).
The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 151).
!Failure to have the vehicle maintained in
accordance with the Maintenance Booklet and
maintenance service indicator at the designated
times /mileage will result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
iThe Maintenance System in your vehicle
tracks distance driven and the time elapsed
since the last maintenance service and calcu-
lates other maintenance service work required.
iThe maintenance service indicator message
is automatically cleared

after approximately 10 seconds when you
switch on the ignition or when reaching the
maintenance service threshold while driving

after approximately 30 seconds, once the
suggested maintenance service term has
passed
You can also clear it yourself.

363 Operation
Maintenance
Maintenance service term exceeded
If you have exceeded the suggested main-
tenance service term, you will see the fol-
lowing message in the multifunction
display:
Service A Exceeded by XXXX miles (km)
Service A Exceeded by XXX days
In addition, a signal sounds when the mes-
sage appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.
Calling up the maintenance service
indicator display
You can call up the maintenance service in-
dicator display at any time to check when
the next maintenance service is due.
Switch on the ignition.
The standard display of the control sys-
tem appears (
page 156).
Press ( or & on multifunction
steering wheel to select
Service menu.
Press % or $ to select the main-
tenance service indicator display.
Press #.
The service deadline appears in the
multifunction display.Resetting the maintenance service
indicator
In the event that the maintenance service
on your vehicle is not carried out at an
authorized Mercedes-Benz Center, you can
have the maintenance service indicator
reset. The automotive maintenance facility
carrying out the maintenance service will
find the information for resetting the
maintenance service indicator in the
maintenance-relevant information for your
vehicle. Such information is available from
either your authorized Mercedes-Benz
Center or directly from Mercedes-Benz.
iThe menu overview can be found on
(
page 154).
iIf the battery is disconnected, the days of
disconnection will not be included in the count
shown by the maintenance service indicator.
To arrive at the true maintenance service
deadline, you will need to subtract these days
from the days shown in the maintenance service
indicator message or maintenance service
indicator display.
iIf the maintenance service indicator was
inadvertently reset, have an authorized
Mercedes-Benz Center correct it.
Only reset if the proper maintenance service has
been performed. Resetting the system without
performing the proper service as called for by
the maintenance service indicator will result in
engine damage and/or other vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.

364 Operation
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.Such damage is caused not only by
extreme and varying climatic conditions,
but also by:

Air pollution

Road salt

Tar

Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:

Grease and oil

Fuel

Coolant

Brake fluid

Bird droppings

Insects

Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:

near the ocean

in industrial areas (smoke, exhaust
emissions)

during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.

365 Operation
Vehicle care
of incompatibility between materials used
in the production process and others ap-
plied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.

366 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax. Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
iVehicles with KEYLESS-GO* (Canada only):
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.

367 Operation
Vehicle care
Automatic car wash
You can have your car washed in an auto-
matic car wash from the start. Automatic
car washes without brushes are prefera-
ble.
To protect the filter system, switch the
automatic climate control to air recir-
culation mode (
page 265).
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.Ornamental moldings
For regular cleaning and care of ornamen-
tal moldings, use a damp cloth.Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car
Shampoo, with plenty of water.
!Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.
!Make sure the windshield wiper switch is
set to0 (
page 117). Otherwise, e.g. the rain
sensor* could activate and cause the wipers to
move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent dam-
age to the mirrors.
iAfter running the vehicle through an auto-
matic car wash, wipe any wax off of the wind-
shield (
page 368). This will prevent smears
and reduce wiping noise which can be caused by
residual wax on the windshield.
When leaving the car wash, make sure the mir-
rors are folded out. Otherwise they may vibrate.
!Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings may
have chrome appearance, they could be made of
anodized aluminum that will be damaged when
cleaned with chrome cleaner. Instead, use a
damp cloth to clean those ornamental moldings.
For very dirty ornamental moldings of which you
are sure are chrome-plated, use a chrome clean-
er. If in doubt whether an ornamental molding is
chrome-plated, contact an authorized
Mercedes-Benz Center.
!Only use window cleaning solutions that are
suitable for plastic lamp lenses. Window clean-
ing solutions which are not suitable may damage
the plastic lamp lenses of the headlamps. There-
fore, do not use abrasives, solvents or cleaners
that contain solvents.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the lenses.
Do not attempt to wipe dirty lenses with a dry
cloth or sponge.
Otherwise you may scratch or damage the lens
surface.

368 Operation
Vehicle care
Cleaning the windows and the wiper
blades
Make sure the hood is fully closed.
Placing wiper arms in vertical position
Vehicles with SmartKey:
Turn SmartKey in starter switch
position1.
Turn combination switch to wiper
settingu (
page 117).
With wiper arm in vertical position, turn
the SmartKey in starter switch to
position0.Vehicles with KEYLESS-GO*
(Canada only):
Make sure the vehicle’s on-board elec-
tronics have status 1 (
page 84).
Turn combination switch to wiper
settingu (
page 117).
Press KEYLESS-GO start/stop button
repeatedly until windshield wipers
start.
Press KEYLESS-GO start/stop button
when the wiper arms are in a vertical
position.Cleaning
Fold the wiper arms forward until they
snap into place.
Clean the wiper blade inserts with a
clean cloth and detergent solution.
Use a soft, clean cloth and a mild win-
dow cleaning solution on all outside
and inside glass surfaces.
An automotive glass cleaner is recom-
mended.
!The windshield wipers must be in a vertical
position before folding them away from the wind-
shield. They could otherwise damage the hood.
Never open the hood when the wiper arms are
folded forward.Warning!G
For safety reasons, switch off wipers and re-
move SmartKey from starter switch (vehi-
cles with KEYLESS-GO* (Canada only):
Make sure the vehicle’s on-board electron-
ics have status0) before cleaning the wind-
shield and/or the wiper blades. Otherwise,
the wiper motor could suddenly turn on and
cause injury.
!Do not pull on the wiper blade inserts. They
could tear.

369 Operation
Vehicle care
Cleaning the panorama roof with
tilt/sliding panel*
The rear part of the tilt/sliding panel has a
protective layer on the inside.
Use a soft, clean cloth and a mild
window cleaning solution.
An automotive glass cleaner is recom-
mended.Chrome-plated exhaust tip*
Regular cleaning and care of chrome-plat-
ed exhaust tips will help to maintain their
shine and the classy appearance.Use Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle
has been washed, especially during the
winter.
!Fold the windshield wiper arms back onto
the windshield before turning the SmartKey in
the starter switch or pressing the KEYLESS-GO*
start/stop button (vehicles with KEYLESS-GO*
(Canada only)).
Hold on to the wiper when folding the wiper arm
back. If released, the force of the impact from
the tensioning spring could crack the windshield.
!To clean the window interior, do not use a
dry cloth, abrasives, solvents or cleaners con-
taining solvents. Do not touch the inside of the
front, rear or side windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
!Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not touch
the protective layer with hard objects such as an
ice scraper or ring. Never apply strong force and
only use a soft, non-scratching cloth when clean-
ing the rear part of the tilt/sliding panel.
Otherwise you may scratch or damage the pro-
tective layer.!Do not use alkaline cleaners such as wheel
cleaners as they could cause corrosion.