tow MERCEDES-BENZ CL-Class 2008 C216 Comand Manual

Page 527 of 769

526 Controls in detailUseful featuresRoadside Assistance button• 
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting Call” appears in the
multifunction display

“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:

“Call Connected” appears in the multi-
function display

“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:

Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 523) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:

“Call Failed” appears in the multifunction
display for approximately 10 seconds

“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n
(page 86).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (page 137).

Page 541 of 769

540 OperationDriving instructionsBrakes
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.Refer to the description of the Brake Assist
System (BAS or BAS Plus*) (
page 67).
Brake pad wear or a leak in the system may
be the reason for low brake fluid level in
the reservoir.
The brake fluid level in the reservoir may
be too low if the red brake warning lamp in
the instrument cluster comes on while the
engine is running and an acoustic warning
sounds (
page 611). Observe additional
messages in the multifunction display that
may appear (page 622).
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking
effect. Maintain a safe distance from
vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an
accident.
!
Because the ESP
® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO start/stop button* in position0
or1) when

the electronic parking brake is being tested
on a brake test dynamometer

the vehicle is being towed with the
front/rear axle raised
Active braking action through the ESP
® may oth-
erwise seriously damage the brake system.
Warning!
G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.

Page 543 of 769

542 OperationDriving instructions
Driving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
Parking
Warning!
G
New vehicle brake pads and discs, and
replacement brake pads and discs may take
several hundred miles of driving until they
provide optimum braking efficiency. Until
that time, you may need to use increased
brake pedal pressure while braking. Please
be aware of this and adjust your driving and
braking accordingly during this break-in
period.
Excessive high demand braking will cause
correspondingly high brake wear. Please be
attentive to the brake warning lamp in the
instrument cluster and brake condition mes-
sages in the multifunction display. Especial-
ly for high performance driving, it is
important to maintain and have the brake
system checked regularly.
!
When driving off on a slippery surface, do
not allow a drive wheel to spin for an extended
period with the ESP
® switched off. Doing so may
cause serious damage to the drivetrain which is
not covered by the Mercedes-Benz Limited War-
ranty.
!
Simultaneously depressing the accelerator
pedal and applying the brakes reduces engine
performance and causes premature brake wear
and drivetrain wear.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury, or
damage to the vehicle drivetrain, as a result
of inadvertent vehicle movement, before
turning off the engine and leaving the vehi-
cle always:
Keep right foot on brake pedal.

Engage electronic parking brake.

Shift the automatic transmission toP.

Slowly release brake pedal.

When parked on an incline, turn front
wheels towards the road curb.

Page 544 of 769

543 Operation
Driving instructions
TiresTreadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately
1/16in (1.6 mm), at which point the
tire is considered worn and should be re-
placed.
The treadwear indicator appears as a solid
band across the tread.Specified tire inflation pressures must be
maintained. This applies particularly if the
tires are subject to extreme operating con-
ditions (e.g. high speeds, heavy loads, high
ambient temperatures).
For more information, see “Tires and
wheels” (
page 561).
Hydroplaning
Depending on the depth of the water layer
on the road, hydroplaning may occur, even
at low speeds and with new tires. Reduce
vehicle speed, avoid track grooves in the
road and apply brakes cautiously in the
rain.

Turn the SmartKey or the SmartKey
with KEYLESS-GO* to starter switch
position0 and remove, or press the
KEYLESS-GO* start/stop button.

Take the SmartKey or the SmartKey with
KEYLESS-GO
* with you and lock the
vehicle when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Center or tire
dealer for repairs.
Warning!
G
Although the applicable federal motor vehi-
cle safety laws consider a tire to be worn
when the treadwear indicators (TWI) be-
come visible at approximately
1/16 in
(1.6 mm), we recommend that you do not al-
low your tires to wear down to that level. As
tread depth approaches
1/8 in (3 mm), the
adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.
Warning!
G
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
may lose control of the vehicle. Continued
driving with a flat tire or driving at high
speed with a flat tire will cause excessive
heat build-up and possibly a fire.

Page 551 of 769

550 OperationAt the gas stationRefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking and unlocking the vehicle
with the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks and un-
locks the fuel filler flap.
1To open fuel filler flap
2To insert fuel filler cap
3Holder

Shift the automatic transmission to
park positionP.

Engage the electronic parking brake.

Turn off the engine.

Vehicles with SmartKey: Remove the
SmartKey from the starter switch.
Vehicles with KEYLESS-GO*: Open the
driver’s door (this puts the starter
switch in position0, same as with the
SmartKey removed from the starter
switch). The driver’s door then can be
closed again.

Open the fuel filler flap by pushing at
the point indicated by arrow 1.
The fuel filler flap springs open.

Turn the fuel cap counterclockwise and
hold on to it until possible pressure is
released.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious per-
sonal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid in-
haling fumes and skin or clothing contact,
extinguish all smoking materials.
Direct skin contact with fuels and the inha-
lation of fuel vapors are damaging to your
health.
i
In case that the central locking system does
not release the fuel filler flap, or the opening
mechanism is clamping, notify Roadside
Assistance or an authorized Mercedes-Benz
Center.

Page 567 of 769

566 OperationTires and wheels1Seating capacity information on the
Tire and Loading Information placard
Steps for determining correct load limit
The following steps have been developed
as required of all manufacturers under
Title 49, Code of U.S. Federal Regulations,
Part 575 pursuant to the “National Traffic
and Motor Vehicle Safety Act of 1966”.
Step 1
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on
your vehicle’s Tire and Loading Infor-
mation placard.Step 2

Determine the combined weight of the
driver and passengers that will be
riding in your vehicle.
Step 3

Subtract the combined weight of the
driver and passengers from
XXX kilograms or XXX lbs.
Step 4

The resulting figure equals the avail-
able amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs and there will
be five 150 lbs passengers in your
vehicle, the amount of available cargo
and luggage load capacity is 650 lbs
(1400 – 750 (5 x 150) = 650 lbs).
Step 5

Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in step 4.Step 6 (if applicable)

If your vehicle will be towing a trailer,
load from your trailer will be trans-
ferred to your vehicle. Consult this
manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (
page 568).
The following table shows examples on
how to calculate total and cargo load
capacities with varying seating configura-
tions and number and size of occupants.
The following examples use a load limit
of 1500 lbs. This is for illustration
purposes only. Make sure you are using
the actual load limit for your vehicle stated
on the vehicle’s Tire and Loading Informa-
tion placard (
page 565).

Page 569 of 769

568 OperationTires and wheelsCertification label
Even after careful determination of the
combined weight of all occupants, cargo
and the trailer tongue load (if applicable)
(page 568) as to not exceed the permis-
sible load limit, you must make sure that
your vehicle never exceeds the Gross Vehi-
cle Weight Rating (GVWR) and the Gross
Axle Weight Rating (GAWR) for either the
front or rear axle. You can obtain the
GVWR and GAWR from the certification
label. The certification label can be found
on the driver’s door B-pillar, see “Technical
data” (
page 722).Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants,
all cargo, and the trailer tongue load
(
page 568) must never exceed the
GVWR.
Gross Axle Weight Rating (GAWR): The to-
tal allowable weight that can be carried by
a single axle (front or rear).
To assure that your vehicle does not ex-
ceed the maximum permissible weight
limits (GVWR and GAWR for front and rear
axle), have the loaded vehicle (including
driver, passengers and all cargo and, if
applicable, trailer fully loaded) weighed on
a suitable commercial scale.Trailer tongue load
The tongue load of any trailer is an impor-
tant weight to measure because it affects
the load you can carry in your vehicle. If a
trailer is towed, the tongue load must be
added to the weight of all occupants riding
and any cargo you are carrying in the
vehicle. The tongue load typically is 10% of
the trailer weight and everything loaded in
it.
Your Mercedes-Benz has been designed
primarily to carry passengers and their
cargo. Mercedes-Benz does not recom-
mend trailer towing with your vehicle.

Page 598 of 769

597 Operation
Vehicle care
Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.

Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.

Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.

Use plenty of water and rinse the
sponge and chamois frequently.

Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.
!
Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.
i
Vehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!
Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.

Page 608 of 769

607 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Replacing SmartKey batteries
Replacing bulbs
Replacing wiper blades
Flat tire
Batteries
Jump starting
Towing the vehicle
Fuses

Page 682 of 769

681 Practical hints
Where will I find ...?
Where will I find ...?
First aid kit
The first aid kit is located in the storage
compartment under the front passenger
seat.
1Tab
2Cover

Pull tab1 upward.

Fold the covering forward in the direc-
tion of arrow.

Remove the first aid kit.
Vehicle jack, vehicle tool kit, luggage
bowl, Minispare wheel
The vehicle jack, Minispare wheel, the ve-
hicle tools, and the luggage bowl are
stored in the compartment underneath the
trunk floor.
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
You can now remove the tools and ac-
cessories.The vehicle tool kit includes:

Towing eye bolt

Wheel wrench

Alignment bolt

Pair of gloves

Fuse chart

Collapsible wheel chock
The spare wheel bolts are fixed at the
Minispare wheel.
!
Always keep the storage compartment un-
der the front passenger seat closed while the ve-
hicle is in motion.
i
Check expiration dates and contents for
completeness at least once a year and replace
missing/expired items.
!
To prevent damage, always disengage trunk
floor handle from trunk lid and lower trunk floor
before closing the trunk.

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