towing MERCEDES-BENZ CL55AMG 2004 C215 Owner's Manual

Contents
Maintenance ...................................... 282
Clearing the service indicator ...... 282
Service term exceeded ................ 282
Calling up the service indicator .... 283
Resetting the service indicator..... 283
Vehicle care ....................................... 284
Cleaning and care of vehicle ........ 284
Practical hints.................................. 291
What to do if …? ................................. 292
Lamps in instrument cluster ......... 292
Lamp in center console................. 298
Messages in the display ................ 299
Where will I find...? ............................. 329
First aid kit .................................... 329
Vehicle jack, vehicle tool kit,
luggage bowl, spare wheel ............ 329
Unlocking/locking in an emergency... 331
Unlocking the vehicle.................... 331
Locking the vehicle ....................... 332
Replacing batteries in
the SmartKey/ SmartKey with
KEYLESS-GO* ............................... 332
Fuel filler flap ................................ 334
Opening/closing in an emergency ..... 335
Sliding/pop-up roof ...................... 335
Replacing bulbs .................................. 336
Bulbs ............................................. 336
Replacing bulbs for front lamps .... 338
Replacing bulbs for rear lamps ..... 340Replacing wiper blades ...................... 341
Removing wiper blades ................. 341
Installing wiper blades .................. 342
Flat tire............................................... 343
Preparing the vehicle .................... 343
Mounting the spare wheel ............ 343
Battery ............................................... 348
Disconnecting the battery ............ 349
Removing the battery ................... 349
Charging and reinstalling the
battery .......................................... 349
Reconnecting the battery ............. 350
Jump starting...................................... 351
Towing the vehicle.............................. 353
Installing towing eye bolt .............. 355
Fuses.................................................. 356
Fuse boxes in passenger
compartment ................................ 356
Fuse boxes in engine
compartment ................................ 357
Emergency engine shut-down ....... 358

84 Safety and SecurityAnti-theft systemsTow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.The switch is located on the center con-
sole.
1Indicator lamp
2Tow-away alarm off switch

Switch off the ignition and remove the
SmartKey.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem (
page 230) provided Tele Aid
service was subscribed to and properly
activated, and that necessary cellular
service and GPS coverage are avail-
able.
iYou cannot disarm the tow-away alarm
if the ignition is switched on.

105 Controls in detail
Locking and unlocking
Power closing assist for doors and trunk lid
Power closing assist for doors
Press the doors gently past the initial
engage position into the lock.
The doors close automatically.
Power closing assist for trunk lid

Press the trunk lid gently into its lock.
The trunk closes automatically.
Automatic central locking
The doors and the trunk automatically lock
when the ignition is switched on and the
wheels are turning at speeds of approxi-
mately 9 mph (15 km/h) or more.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.For more information on towing the vehi-
cle, see “Towing the vehicle” (
page 353).
You can deactivate the automatic locking
using the control system (
page 153).
iIt is not necessary to slam the door or
trunk lid closed. A pneumatic pow-
er-assisted mechanism draws doors
and trunk lid closed quietly and auto-
matically once the door or trunk lid has
been latched. When the pneumatic
power-assist and mechanism has
stopped, doors and / or trunk can be
re-opened.
Warning!
G
To prevent possible personal injury, always
keep hands and fingers away from the door
or trunk opening when closing a door or the
trunk lid. Be especially careful when small
children are around.
In case of danger, pull the inside or outside
door handle, or press the trunk lid lock.
To prevent personal injury, never activate
the closing assist mechanism by tampering
with the door or trunk lid latch.
iThe doors unlock automatically after an
accident if the force of the impact ex-
ceeds a preset threshold.
The vehicle locks automatically when
the ignition is switched on and the
wheels are turning at vehicle speeds of
approximately 9 mph (15 km/h) or
more. You could therefore lock yourself
out when the vehicle

is pushed or towed


is on a test stand

221 Controls in detail
Useful features
Useful features
Storage compartments Glove box
1Unlocked
2Locked
3Glove box lid release
Locking the glove box

Insert the mechanical key
(page 331) into the glove box lock.

Turn the mechanical key to
position2.Unlocking the glove box

Insert the mechanical key
(page 331) into the glove box lock.

Turn the mechanical key to
position1.
Opening the glove box

Press button3.
The glove box lid opens downward.
Closing the glove box

Push lid up to close.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.

234 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover. 
Press and hold the button • (for
longer than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and / or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and real
time vehicle data.iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
ten seconds during the system
self-check after turning the ignition on
(together with the SOS button and the
Information button¡).

291 Practical hints
What to do if …?
Where will I find...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

329 Practical hints
Where will I find...?
Where will I find...?
First aid kit
The first aid kit is stored in the rear center
armrest.
1Arm rest
2Lid
Fold rear arm rest down1.

Press handle upwards.

Fold lid2 up.

Remove first aid kit.Vehicle jack, vehicle tool kit, luggage
bowl, spare wheel
The spare wheel, the vehicle tool kit and
the luggage bowl are stored in the com-
partment underneath the trunk floor.
1Vehicle jack
2Vehicle tool kit
3Luggage bowl
4Spare wheel

Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
You can now remove the tools and ac-
cessories.
The vehicle tool kit includes:


One interchangeable slot/Phillips
screwdriver


One towing eye bolt


One wheel bolt wrench with socket
wrench


One alignment bolt


One pair of gloves


One fuse extractor


One fuse chart for the main fuse box


Spare fuses
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.
!To prevent damage, always disengage
trunk floor handle from trunk edge and
lower trunk floor before closing the
trunk lid.

353 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised only so far as
necessary to have the vehicle moved to a
safe location where the recommended
towing methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 84) and the automatic central
locking (
page 153).
Do not tow-start the vehicle.
!If the vehicle is towed with the front
axle raised, the engine must be shut off
(SmartKey in starter switch position0
or1). Otherwise, the ESP will immedi-
ately be engaged and will apply the rear
wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN and the SmartKey
must be in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).

354 Practical hintsTowing the vehicle
!
To be certain to avoid a possibility of
damage to the drive train, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange for
any towing beyond a short tow to a
nearby garage. Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the SmartKey
is in starter switch position2.
If the SmartKey is left in starter switch posi-
tion 0 for an extended period of time, it can
no longer be turned in the switch. In this
case, the steering is locked. To unlock, re-
move SmartKey from starter switch and re-
insert.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.iThe gear selector lever will remain
locked in positionP and the SmartKey
will not turn in the starter switch if the
battery is disconnected or discharged.
See notes on the battery (
page 348)
or on jump starting (
page 351).
iTo signal turns while being towed with
the hazard warning flasher in use, turn
SmartKey in starter switch to
position2 and activate the combina-
tion switch for the left or right turn sig-
nal in the usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.

355 Practical hints
Towing the vehicle
Installing towing eye bolt
1Cover on right side of front bumper
2Cover on right side of rear bumperRemoving cover

Press mark on cover in direction of ar-
row.

Lift cover off to reveal threaded hole for
towing eye bolt.
Installing towing eye bolt

Take towing eye bolt and wheel wrench
out of trunk (
page 329).

Screw towing eye bolt clockwise into
its stop and tighten with wheel wrench.
Removing towing eye bolt

Loosen towing eye bolt counterclock-
wise with wheel wrench.

Unscrew towing eye bolt.

Store towing eye bolt and wheel
wrench in trunk.
Installing cover

Fit cover and snap into place.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the SmartKey in starter
switch position2, or KEYLESS-GO*
start/stop button in position2, the ve-
hicle doors lock if the left front wheel
as well as the right rear wheel are turn-
ing at vehicle speeds of approx. 9 mph
(15 km / h) or more.
Switch off the tow-away alarm
(page 84).
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 153).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.