keyless MERCEDES-BENZ CLA-Class 2017 C117 Owner's Guide
Page 274 of 318
the household rubbish. They
must be collected separatelyand recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
!You should have all work involving the bat-
tery carried out at a qualified specialist work-
shop. In the exceptional case that it is neces-
sary for you to disconnect the battery your-
self, make sure that:
Ryou switch off the engine and remove the
key. On vehicles with KEYLESS-GO, ensure
that the ignition is switched off. Check that
all the indicator lamps in the instrument
cluster are off. Otherwise, electronic com-
ponents, such as the alternator, may be
damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic system
may be damaged.
Rin vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehicle
is s
ecured against rolling away. You can
then no longer move the vehicle.
The battery and the cover of the positive ter-
minal clamp must be installed securely during
operation.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Only replace a battery with a battery that has
been recommended by Mercedes-Be nz.
272Battery (vehicle)
Breakdown assistance
Page 278 of 318
iJumper cables and further information regarding jump-starting can be obtained at any qualified
specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 308).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!The vehicle can be towed a maximum of
3
0 miles (50km). The towing speed of 30 mph
(50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button.
Otherwise, the automatic transmission may
shift to position Pwhen the driver's or front-
passenger door are opened, which could lead
to damage to the transmission.
!Vehicles with automatic transmission must
not be started by tow-starting. This could oth-
erwise damage the transmission.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
Rtransporting the vehicle
276Towing and tow-starting
Breakdown assistance
Page 279 of 318
As a rule, you should have the vehicle trans-
ported.
Rtowing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position 2in the
ignition lock
Rcannot release the electric parking brake
Rcannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction:
Rthe electric parking brake may not be applied
in certain circumstances, or
Rthe transmission may not be shifted to P
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the
vehicle is towed (
Ypage 184). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the stowage
space.
The towing eye is located with the vehicle tool
kit under the cargo compartment floor
(
Ypage 266).
Vehicles with the TIREFIT kit: the towing eye is beneath the tire inflation compressor.
XPress the mark on cover :inwards in the
direction of the arrow.
XTake cover :off the opening.
XScrew in the towing eye clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPlace the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (
Ypage 266).
XVehicles with the TIREFIT kit: put back the tire inflation compressor.
Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(
Ypage 276).
Only vehicles without 4MATIC can be towed
with the front axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP
®may intervene and damage
the brake system.
XOn vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(
Ypage 122).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
Towing and tow-starting277
Breakdo wn assis tance
Z
Page 280 of 318
XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.
XShift the automatic transmission to posi-
tionP.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the automatic locking
(Ypage 184).
XSwitch on the hazard warning lamps
(Ypage 101).
XTurn the SmartKey in the ignition lock to posi-
tion0and leave the SmartKey in the ignition
lock.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 276).
XOn vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(
Ypage 122).
The automatic transmission automatically shifts
to position Pwhen you open the driver's or front-
passenger door or when you remove the Smart-
Key from the ignition lock. In order to ensure
that the automatic transmission stays in posi-
tion Nwhen towing the vehicle, you must
observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the ignition
lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
N .
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 101).
iIn order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indicator
lamps for the direction of travel flash. After resetting the combination switch, the hazard
warning lamp starts flashing again.
Transporting the vehicle
4MATIC vehicles or vehicles with auto-
matic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 121).
XShift the transmission to position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the transmission to position P.
XTurn the SmartKey to position0in the ignition
lock and remove it.
XSecure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur- poses.
278Towing and tow-starting
Breakdown assistance
Page 281 of 318
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may only either be towed
away with both axles on the ground or be loaded
up and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys- tem:
If the battery is defective, the automatic trans-
mission will be locked in position P. To shift the
automatic transmission to position N, you must
provide power to the vehicle's electrical system
in the same way as when jump-starting
(
Ypage 273).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
iYou can find information on "Jump-starting"
under (Ypage 273).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
!Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Other- wise, components or systems could be dam-
aged.
!Make sure that no moisture can enter the
fuse box when the cover is open.
!When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of the same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse al loca
tion chart.
The fuse allocation chart is in the fuse box in the
front-passenger footwell (
Ypage 280).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz
Center.
Before changing a fuse
XSecure the vehicle against rolling away
(Ypage 140).
XSwitch off all electrical consumers.
XVehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
The fuses are located in various fuse boxes:
RFuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
RFuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in the
front-passenger footwell (
Ypage 280).
Fuses279
Breakdown assistance
Z
Page 304 of 318
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Observe the instructions and safety notes in the
"Changing a wheel" section (
Ypage 301).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Depending on tire wear, this may
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
(Canada only) or the tire pressure monitor (USA
only).
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position P.
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics now have status 0.
This is the same as the SmartKey having been
removed.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 121).
XMake sure that the engine cannot be started
via your smartphone (Ypage 122).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away
(Ypage 140).
Securing the vehicle to prevent it from
rolling away
If your vehicle is equipped with a wheel chock, it
can be found in the tire-change tool kit
(
Ypage 266).
The folding wheel chock is an additional safety
measure to prevent the vehicle from rolling
away, for example when changing a wheel.
302Changing a wheel
Wheels and tires