check engine MERCEDES-BENZ CLS 2017 User Guide

Problem
Possible causes/consequences and P Solutions
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 284).
or X
Jump-start the vehicle ( Y
page 285).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Unlocking and opening doors from
the inside You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm ( Y
page 75).
You can only open the rear doors from inside the
vehicle if they are not secured by the child-proof
locks ( Y
page 63). Doors 81
Opening and closing Z

Problems with the windshield wipers Problem
Possible causes/consequences and P Solutions
The windshield wipers
are jammed. Leaves or snow, for example, are obstructing windshield wiper move-
ment. The wiper motor has been deactivated. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑ GO:X
Open the driver's door.
The vehicle electronics now have status 0 . This is the same as the
SmartKey having been removed. X
Remove the cause of the obstruction. X
Switch the windshield wipers back on.
The windshield wipers
fail completely. The windshield wiper drive is malfunctioning. X
Select another wiper speed on the combination switch. X
Have the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the windshield. The spray nozzles are misaligned. X
Have the spray nozzles adjusted at a qualified specialist workshop. Windshield wipers 111
Lights and windshield wipers Z

boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehicle
stationary. Drive off immediately. Avoid high
engine speeds and driving at full throttle until
the engine has reached its operating temper-
ature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta-
tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
SmartKey positions
SmartKey
Z
To remove the SmartKey
(shift the transmission to position P ) G
Power supply for some consumers, such as
the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO General notes Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in the
ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 76).
Do not keep the KEYLESS-GO key: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-GO. Driving 123
Driving and parking Z

these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
G WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
i The catalytic converter is preheated for up
to 30 seconds after a cold start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P .
The transmission position display in the mul-
tifunction display shows P .
i You can start the engine in transmission
position P and N .
Starting procedure with the SmartKey
i To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/Stop
button out of the ignition lock. X
Turn the SmartKey to position 3 in the ignition
lock ( Y
page 123) and release it as soon as the
engine is running.
Using KEYLESS-GO to start the engine
i The Start/Stop button can be used to start
the vehicle manually without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehicle.
This mode for starting the engine operates
independently of the ECO start/stop auto-
matic engine start function. X
Depress the brake pedal and keep it
depressed. X
Press the Start/Stop button once
( Y
page 123).
The engine starts.
Pulling away
General notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! If a warning tone sounds and the Release
Park. Brake message appears in the multi-
function display, the parking brake is still
applied. Release the parking brake.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature ( Y
page 199).
It is only possible to shift the transmission from
position P to the desired position if you depress
the brake pedal. If the brake pedal is not
depressed, the DIRECT SELECT lever can still be
moved but the parking lock remains engaged.
i Upshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Hill start assist
Hill start assist helps you when pulling away for-
wards or in reverse on an uphill gradient. It holds
the vehicle for a short time after you have
removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll. Driving 125
Dr ivi ng an d parking Z

Problem
Possible causes/consequences and P Solutions
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 268). Observe the warning notes
as you do so and add coolant if necessary.
Automatic transmission
Important safety notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear in the multifunction display.Automatic transmission 129
Driving and parking Z

X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the Smartkey into the ignition lock. X
All vehicles: switch the ignition on.X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the parking brake. X
Switch off the ignition and leave the Smartkey
in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N : push
the DIRECT SELECT lever down past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance. Transmission positions E Park position
Only shift the transmission into posi-
tion P when the vehicle is stationary
( Y
page 142). The parking lock
should not be used as a brake when
parking. Always apply the parking
brake in addition to the parking lock
in order to secure the vehicle.
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P . Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position P is automatically
engaged if: R
you switch off the engine using the
SmartKey and remove the Smart-
Key R
you switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door R
the driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position D or R
F Reverse gear
Only shift the transmission into posi-
tion R when the vehicle is stationary.132
Automatic transmission
Driving and parking

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.138
Refueling
Driving and parking

Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
! Vehicles with 4MATIC: as the ESP ®
sys-
tem operates automatically, the engine and
the ignition must be switched off (SmartKey in
position 0 or 1 in the ignition lock or Start/
Stop button in position 0 or 1 ) while the park-
ing brake is being tested on a brake dyna-
mometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake sys-
tem.
! Vehicles with 4MATIC: as the ESP ®
sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or 1 )
when: R
testing the parking brake on a brake dyna-
mometer. R
you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake sys-
tem.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
press firmly on the brake pedal when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on ( Y
page 65) or of BAS PLUS on ( Y
page 65). The braking characteristics of the vehicle can be
seriously impaired if: R
brake pads other than those recommended
are installed R
the recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes The high-performance brake system is only
installed on the Mercedes-AMG
CLS 63 S 4MATIC model.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on: R
Speed R
Braking force R
Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.146
Driving tips
Driving and parking

i The text shown in the multimedia system
depends on the language setting. The follow-
ing are examples of rear view camera displays
in the multimedia system.
Important safety notes The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. When maneu-
vering or parking, make sure that there are no
persons, animals or objects in the area in which
you are maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function in
a limited manner: R
if the trunk lid is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the camera is exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter R
if the camera lens is dirty or obstructed
Observe the notes on cleaning
( Y
page 274)R
if the rear of your vehicle is damaged. In this
event, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, bicycle rack).
On vehicles with height-adjustable chassis,
leaving the standard height can result in inac-
curacies in the guide lines, depending on tech-
nical conditions.
i The rear view camera is protected from rain-
drops and dust by means of a flap. When the
rear view camera is activated, this flap opens.
The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the trunk
Observe the notes on cleaning ( Y
page 274).
For technical reasons, the flap may remain
open briefly after the rear view camera has
been deactivated. Switching the rear view camera on/off X
To switch on: make sure that the Activa‐
tion by R gear function is selected in the
multimedia system (see Digital Operator's
Manual). X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process. X
To switch off: shift the transmission to posi-
tion P .
or X
Drive forwards a short distance.
Displays in the multimedia system The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.170
Driving systems
Driving and parking

Important safety notes
G WARNIN G
If you operate information systems and com-
munication equipmen t integrate d in th e vehi-
cle while driving , you will be distracte d from
traffic conditions. You could also lose control
of th e vehicle. Ther e is a ris k of an accident.
Only operate th e equipmen t when th e traffic
situation permits. If you are no t sur e that this
is possible , park th e vehicl e payin g attention
to traffic condition s and operate th e equip-
men t when th e vehicl e is stationary.
You must observ e th e legal requirements for th e
country in whic h you are currentl y driving when
operating th e on-board computer.
G WARNIN G
If th e instrumen t cluste r has faile d or mal-
functioned, you may no t recognize function
restriction s in systems relevan t to safety. The
operating safet y of your vehicl e may be
impaired . Ther e is a ris k of an accident.
Drive on carefully. Hav e th e vehicl e checke d
at a qualified specialist workshop immedi-
ately.
The on-board computer only shows message s or
warning s from certain systems in th e multifunc-
tion display. You should therefor e mak e sur e
your vehicl e is operating safely at all times .
If th e operating safet y of your vehicl e is
impaired , pull ove r as soo n as it is saf e to do so.
Contac t a qualified specialist workshop.
Fo r an overview, see th e instrumen t panel illus-
tration ( Y
page 34).
Displays and operation
Speedometer with segments
The segments in th e speedometer indicat e
whic h spee d range is available.R
Cruis e control activated ( Y
page 148):
The segments ligh t up from th e store d spee d
to th e en d of th e scale.R
DISTRONI C PLU S activated ( Y
page 149): On e or two segments in th e set spee d range
ligh t up. R
DISTRONI C PLU S detects a vehicl e in fron t
moving mor e slowly than th e store d speed:
The segments between th e spee d of th e vehi-
cle in fron t and th e store d spee d ligh t up.
Tachometer
! Do no t driv e in th e overrevving range, as this
could damag e th e engine.
The red ban d in th e tachometer indicates th e
engine's overrevving range.
The fuel suppl y is interrupted to protect th e
engin e when th e red ban d is reached.
Outside temperature display You should pay special attention to road condi-
tion s when temperatures are aroun d freezing
point.
Bea r in min d that th e outside temperature dis-
play indicates th e temperature measured and
does no t record th e road temperature.
The outside temperature display is in th e multi-
function display ( Y
page 190).
The multifunction display shows changes in th e
outside temperature wit h a delay.
Coolant temperature gauge
G WARNIN G
Opening th e hoo d when th e engin e is over-
heated or when there is a fir e in th e engin e
compartmen t could expos e you to hot gase s
or other servic e products . Ther e is a ris k of
injury.
Let an overheate d engin e cool down before
opening th e hood. If there is a fir e in th e
engin e compartment, keep th e hoo d closed
and contact th e fir e department.
! A display message is shown if th e coolan t
temperature is to o high .
If th e coolan t temperature is ove r 24 8 ‡
(12 0 †), do no t continue driving . The engin e
will otherwise be damaged.188
Displays and operation
On-board computer and displays