MERCEDES-BENZ CLS COUPE 2022 Owners Manual

The Accident and Breakdown Management can
include t he following functions:
= Supplement to the Mercedes-Benz emergency
call system (  page 292)
If necessary, the contact person at the
Mercedes-Benz emergency call centre for-
wards the call to Mercedes me connect Acci-
dent and Breakdown Management. Forward-
ing the call is however not possible in all coun-
tries.
= Breakdown assistance by a technician on
location and/or the towing away of the vehicle
to the nearest Mercedes-Benz service centre
You may be charged for these services.
= Addition to the emergency guide aser auto-
matic accident or breakdown detection
( page 284)
In the event of a breakdown or accident, fur-
ther vehicle data is sent which enables optimal
support by the Mercedes-Benz Customer
Centre and the authorised service partner or
breakdown assistance. =
A ddition to the Mercedes me connect service
Telediagnostics
With the Telediagnostics function, speciNc
wear and failure reports are recorded by the
service provider, in so far as these can be
clearly interpreted and are available through
the monitoring of components that are subject
to diagnostics.
If your vehicle detects a breakdown or threat
of a breakdown, you may be prompted via the
multimedia system to contact the Mercedes-
Benz Customer Centre for further help. This
prompt in the multimedia system only appears
when the vehicle is stationary.
% These services are subject to technical
r

estrictions such as the mobile phone cover-
age, mobile network quality and the ability of
the processing systems to interpret the trans-
ferred data. In some circumstances, this can
result in delays or the failure of the informa-
tion to appear in the multimedia system.
Please note that the service and breakdown call is
a Mer
cedes-Benz service. In emergencies, be
sure to contact the usual national emergency number Nr
st
or use the Mercedes-Benz emer-
gency call system (  page 291).
More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
tal: https://me.secure.mercedes-benz.com

qData transferred during Mercedes me connect
call services
The data transferred during a Mercedes me con-
nect call depends on:
= The reason for initiation of the call
= The service that is selected in the voice con-
trol system
= The activated Mercedes me connect services
You can Nnd out which data is transferred when
using the services in the currently valid Mercedes
me connect terms of use and the data protection
information for Mercedes me connect. You can
Nnd these in your Mercedes me user account. 288
MBUX multimedia system

Overview of the Mercedes me & Apps menu
When you log in with a user account to the
Mer cedes me Portal, then services and oMers
from Mercedes-Benz will be available to you.
For more information consult a Mercedes-Benz
service centre or visit the Mercedes me portal:
https://me.secure.mercedes-benz.com
% Make sure you always keep the Mercedes me
apps updat

ed.
You can call up the menu using Mercedes me &
Apps in t
he multimedia system.
In the Mercedes me & Apps menu, the following
options can be available:
= Connecting the vehicle with the Mercedes me
user account
= Deleting a connection between a user account
Mercedes me and the vehicle
= Calling up the Mercedes me services
= Calling up apps such as, In-Car OPce or the
web browser depending on availability Overview of In-Car
OPce Using In-Car
OPce, y
ou can connect your online
services to the multimedia system.
Requirements for In-Car OPce
= Your mobile phone is connected to the multi-
media system (  page 282).
= You have a user account for the Mercedes me
Portal.
= The In-Car OPce service is activated in the
Mercedes me Portal.
= You have a user account with an online
service, e.g. with OPce 365 or Gmail, and
have connected the user account to In-Car
OPce.
In-Car OPce functions
= Display pending appointments in the calendar
- Reading out calendar entries
- Calling stored telephone numbers
- Navigating to appointments with navigable
destinations
- Deleting a calendar entry =
Displa
y and selection of tasks and calls to
complete
- Reading aloud
- Calling stored telephone numbers
- Deleting
= Noting calls
- Declining incoming calls and saving as a
task in the Tasks & calls menu
= Marking entry in Tasks & calls as completed
s
= Managing e-mails
- Showing/reading e-mails
- Writing and forwarding e-mails
% You can start the In-Car OPce function using
t
he Mercedes me & Apps menu. Please note
that certain functions are only available when
the vehicle is stationary. Web browser overview
The web browser is started using the
Mercedes
me & Apps menu. MBUX multimedia system
289

1
URL entry
2 Bookmarks
3 Web page, back
4 Web page, forwards
5 To refresh/stop
6 Options
% Websites cannot be shown while the vehicle is
in mo
tion. Overview of Smartphone Integration
With Smartphone Integration, you can use certain
functions on y

our mobile phone via the multime-
dia system display.
Only one mobile phone at a time can be connec-
ted via Smartphone Integration to the multimedia
system. Also for use with two phone mode with
Smartphone Integration, only one additional mobile phone can be connected via Bluetooth
n
t
o
the multimedia system.
The full range of functions for Smartphone Inte-
gration is only possible with an internet connec-
tion. The appropriate application must be down-
loaded on the mobile phone to use Smartphone
Integration. The mobile phone must be switched
on and connected to a USB port with the

Apps for Smartphone Integration
= Apple CarPla
yn
= Android Auto
% For safety reasons, the Nr
st activation of
Smartphone Integration on the multimedia
system must be carried out when the vehicle
is stationary and the parking brake is applied.
You can start Apple CarPlay n
or Andr
oid Auto
from the device manager.
% Mercedes-Benz recommends disconnecting
t

he connecting cable only when the vehicle is
stationary.
Overview of transferred vehicle data
When using Smar
tphone Integration, certain vehi-
cle data is transferred to the mobile phone. This
enables you to get the best out of selected mobile
phone services. Vehicle data is not directly acces-
sible.
The following system information is transmitted:
= Sosware release of the multimedia system
= System ID (anonymised) The transfer of this data is used to optimise com-
munication be

tween the vehicle and the mobile
phone.
To do this, and to assign several vehicles to the
mobile phone, a vehicle identiNer is randomly gen-
erated.
This has no connection to the vehicle identiNca-
tion number (VIN) and is deleted when the multi-
media system is reset ( page 270).
The following driving status data is transmitted: = Transmission position engaged
= Distinction between parked, standstill, rolling
and driving
= Day/night mode of the instrument display
= Drive type
The transfer of this data is used to alter how con-
tent is displayed to correspond to the driving sit-
uation.
The following position data is transmitted:
= Coordinates
= Speed
= Compass direction =
A cceleration direction
This data is used by the mobile phone to improve
the accuracy of the navigation (e.g. for continua-
tion in a tunnel). Mercedes-Benz emergency call system
Information on the Mercedes-Benz emergency
call sy

stem The Mercedes-Benz emergency call system only
functions in ar
eas where mobile phone coverage
is available from the relevant contract partner.
*nsuPcient network coverage from the relevant
contract partner may result in an emergency call
not being transmitted.
The vehicle must be switched on before an auto-
matic emergency call can be made.
% The Mercedes-Benz emergency call system is
activ
ated at the factory. Using the Mercedes-
Benz emergency call system is free of charge. MBUX multimedia system
291

Overview of the Mercedes-Benz emergency call
sy
stem The Mercedes-Benz emergency call system can
help t
o decisively reduce the time between an
accident and the arrival of emergency services at
the site of the accident. It helps locate an acci-
dent site in places that are diPcult to access.
An emergency call can be made automatically
(  page 292) or manually ( page 293). Only
make emergency calls if you or others are in need
of rescue. Do not make an emergency call in the
event of a breakdown or a similar situation.
You can Nnd more information on the regional
availability of the Mercedes-Benz emergency call
system at: https://www.mercedes-benz-
mobile.com/extra/ecall/
Messages on the display
The following messages appear in the display:
= SOS NOT READY : the vehicle is not switched
on or the emergency call system is malfunc-
tioning . This does not necessarily indicate
complete failure of the emergency call system.
Emergency calls can still be transmitted. The display only refers to the vehicle and does
no

t take account of the availability of mobile
phone networks and the Mercedes-Benz emer-
gency call centre.
The functional readiness of the emergency call
system on the vehicle can be seen when the
SOS NOT READY display disappears once the
vehicle is switched on.
= S: the icon appears in the display during
an active emergency call.
% If there is a malfunction of the emergency call
sy

stem, the loudspeakers, microphone, airbag
or the SOS button, for example, are faulty.
You can recognise a fault in the emergency
call system by the following displays:
= A corresponding message will also appear
in the Instrument Display.
= The Me button lights up red continuously. Triggering an automatic Mercedes!

This allows measures for rescue, recovery or
t
owing to a Mercedes!

Ending an unintentionally triggered manual
Mer
cedes-Benz emergency call 
Using the multifunction steering wheel: select
v. Data transfer of the Mercedes-Benz emergency
call sy
stem In the event of an automatic or manual emergency
call t
he following data is transmitted, for example:
= Vehicle's GPS position data
= GPS position data on the route (a few 100 m
before the incident)
= Direction of travel
= Vehicle identiNcation number
= Vehicle drive type
= Number of people detected in the vehicle
= Whether Mercedes me connect is available or
not
= Whether the emergency call was initiated
manually or automatically
= Time of the accident
= Language setting on the multimedia system For accident
clar
iNcation purposes, the following
measures can be taken up to an hour aser the
emergency call has been initiated:
= The current vehicle position can be deter-
mined.
= A voice connection to the vehicle occupants
can be established.
% For Russia: various functions, e.g. receiving
tr

aPc information, cannot be performed for
up to two hours aser sending an emergency
call. Self diagnosis function of the emergency call sys-
t
em Your car
v
eriNes the operability of the emergency
call system each time the vehicle is ON. In case of
system failure, you will be informed with text mes-
sage on the instrument cluster and with red indi-
cator SOS NOT READY on the display.
Please, make sure, that during 30 seconds aser
switching vehicle ON the red indicator SOS NOT
READY in the upper right corner of display is switched OFF, this means the emergency call sys-
t
em passed diagnostics successfully. Starting/ending ERA-GLONASS test mode
Requirements:
= The s

tarter battery is suPciently charged.
= The vehicle is switched on.
= The vehicle has been stationary for at least
one minute.
% The test mode is currently available in the fol-
lo
wing countries, for example:
= Russia
= Belarus
= Kazakhstan
= Armenia
= Kyrgyzstan 294
MBUX multimedia system


To start the test mode: pr ess and hold the
v button on the multifunction steering
wheel for at least Nve seconds.
The test mode is started and automatically
ends aser the language test has been per-
formed. 
To stop manual test mode: switc
h oM the vehi-
cle.
The test mode is ended. Radio, media & TV
Overview of the symbols and functions in the media menu
Symbol
DesignationFunction
6 PlaySelect to start or continue playback.
8 RestSelect to pause the playback.
: Repeat a trackSelect to repeat the current track or the active playlist.
= Select once: t

he active playlist is repeated.
= Select twice: the current track is repeated.
= Select three times: the function is deactivated. MBUX multimedia system
295

Symbol
DesignationFunction
9 Random playbackSelect to play back the tracks in random order.
û/ü Skip forwards/back Select to skip to the next or to the previous track.

The following functions and settings are available
in t
he media menu:
= Connecting external data storage media with
the multimedia system (e.g. using USB or
Bluetooth n
) =
Pla ying back audio or video Nles
= Streaming online music
= Looking at TV programmes in the TV menu
Additional functions in the TV menu Symbol
DesignationFunction
= SettingsSelect to make settings in the TV menu. The following functions can be switched
on/oM or conNgur

ed:
= Channel Nx
= Country-speciNc character set
= Audio language
= Subtitles
= Teletext
= Picture format