Driving MERCEDES-BENZ E-CLASS 2003 Owners Manual

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Our company and staff congratulate you
on the purchase of your new
Mercedes-Benz.
Your selection of our product is a demon-
stration of your trust in our company
name. Further, it exemplifies your desire to
own an automobile that will be as easy as
possible to operate and provide years of
service.
Your Mercedes-Benz represents the ef-
forts of many skilled engineers and crafts-
men. To help assure your driving pleasure,
and also the safety of you and your passen-
gers, we ask you to make a small invest-
ment of time:

Please read this manual carefully be-
fore putting it aside. Then return it to
your vehicle where it will be handy for
your reference.

Please follow the recommendations
contained in this manual. They are de-
signed to acquaint you with the opera-
tion of your Mercedes-Benz.

Please pay attention to the warnings
and cautions contained in this manual.
They are designed to help improve the
safety of the vehicle operator and oc-
cupants.
We extend our best wishes for many miles
of safe, pleasurable driving.
Mercedes-Benz USA, LLC
A DaimlerChrysler Company
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Contents
Introduction.......................................... 9
Product information ................................ 9
Operator’s Manual ............................... 10
Service and warranty information .. 10
Important notice for California
retail buyers and lessees of
Mercedes-Benz automobiles .......... 11
Maintenance .................................. 12
Roadside Assistance ...................... 12
Change of address or ownership.... 12
Operating your vehicle outside
the USA or Canada......................... 13
Where to find it .................................... 14
Symbols ............................................... 15
Operating safety .................................. 16
Proper use of the vehicle ............... 16
Problems with your vehicle .................. 17
Reporting safety defects...................... 18
Reporting safety defects ................ 18
At a glance.......................................... 19
Cockpit ................................................. 20
Instrument cluster ................................ 22
Multifunction steering wheel ................ 24
Center console ..................................... 25
Upper part ...................................... 25
Lower part ...................................... 26
Overhead control panel ........................ 27
Door control panel................................ 28Getting started................................... 29
Unlocking ............................................. 30
Unlocking with the SmartKey.......... 30
Unlocking with KEYLESS-GO* ......... 32
Adjusting .............................................. 34
Seats............................................... 34
Steering wheel ................................ 37
Mirrors ............................................ 38
Driving .................................................. 40
Fastening the seat belts.................. 40
Starting the engine ......................... 43
Switching on headlamps ................. 46
Turn signals and high beam ............ 46
Windshield wipers ........................... 47Problems while driving.................... 48
Parking and locking .............................. 50
Parking brake ................................. 50
Switching off headlamps................. 51
Turning off the engine ..................... 51
Safety and Security........................... 55
Occupant safety ................................... 56
Airbags ........................................... 57
Seat belts ....................................... 61
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 71
Panic alarm .......................................... 72
Activating........................................ 72
Deactivating.................................... 72
Driving safety systems ......................... 73
ABS ................................................. 73
BAS ................................................. 74
ESP ................................................. 75
The SBC brake system .................... 77
Anti-theft systems ................................ 81
Immobilizer ..................................... 81
Anti-theft alarm system .................. 82
Tow-away alarm .............................. 82
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ContentsControls in detail............................... 85
Locking and unlocking ......................... 86
Keys ............................................... 86
SmartKey with KEYLESS-GO*......... 89
Opening the doors from the inside . 93
Opening the trunk from the inside.. 94
Opening the trunk .......................... 96
Closing the trunk ............................ 96
Trunk lid emergency release .......... 97
Separately locking the trunk .......... 98
Separately unlocking the trunk ...... 99
Automatic central locking .............. 99
Locking and unlocking from
the inside ..................................... 100
Seats.................................................. 102
Easy-entry/exit feature* .............. 102
Head restraints............................. 103
Multicontour seat* ....................... 104
Dynamic driving seat* .................. 105
Heated seats* .............................. 107
Seat ventilation* .......................... 108
Memory function................................ 109
Storing positions into memory ..... 110
Recalling positions from memory . 110
Storing parking position ............... 111Lighting.............................................. 112
Exterior lamp switch..................... 112
Combination switch ..................... 115
Hazard warning flasher ................ 115
Interior lighting............................. 116
Door entry lamps ......................... 117
Trunk lamp ................................... 117
Instrument cluster ............................. 118
Instrument cluster illumination .... 118
Coolant temperature display ........ 119
Trip odometer .............................. 119
Tachometer .................................. 120
Outside temperature indicator ..... 120
Control system .................................. 121
Multifunction display .................... 121
Multifunction steering wheel ........ 122
Menus .......................................... 124
Standard display menu ................ 126
AUDIO menu ................................ 126
NAVI* ........................................... 128
Distronic* menu........................... 128
Malfunction memory menu .......... 129
Settings menu .............................. 130
Trip computer menu ..................... 145
TEL menu* ................................... 147
Automatic transmission ..................... 151One-touch gearshifting ................ 152
Gear ranges ................................. 153
Gear selector lever position ......... 154
Program mode selector switch .... 155
Accelerator position ..................... 156
Emergency operation
(Limp home mode) ....................... 156
Good visibility .................................... 157
Rear view mirror .......................... 157
Headlamp cleaning system* ........ 158
Sun visors .................................... 158
Rear window sunshade* .............. 160
Roller sunblind* in the rear doors 161
Climate control .................................. 162
Setting the temperature............... 165
Adjusting air distribution .............. 166
Adjusting air volume .................... 166
Defrosting .................................... 167
Air recirculation mode.................. 167
Rear window defroster ................. 169
Deactivating the climate
control system ............................. 170
Air conditioner ............................. 170
Residual heat and ventilation* ..... 171
Automatic climate control* ............... 172
Setting the temperature............... 176
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Contents
Adjusting air distribution .............. 177
Adjusting air volume .................... 177
Defrosting .................................... 178
Air recirculation mode.................. 178
Charcoal filter .............................. 180
Rear window defroster ................. 180
Air conditioner ............................. 181
Residual heat and ventilation ....... 182
Rear air conditioning .................... 182
Power windows.................................. 184
Opening and closing the windows 184
Synchronizing power windows ..... 186
Sliding/pop-up roof* ......................... 187
Opening and closing the slid-
ing/pop-up roof* ......................... 187
Synchronizing the
sliding/pop-up roof ...................... 189
Panorama sliding/pop-up roof*......... 190
Panorama sliding/pop-up roof* ... 190
Solar panel* ................................. 193
Driving systems ................................. 194
Cruise control .............................. 194
Distronic* .................................... 197
AIRMATIC DC (Dual Control)* ...... 209
PARKTRONIC system* ................. 212
Loading.............................................. 216Roof rack ...................................... 216
Ski sack* ...................................... 216
Split rear bench seat*................... 219
Folding front passenger seat* ...... 222
Expanding the cargo area* ........... 223
Loading instructions ..................... 224
Cargo tie-down rings ..................... 225
Useful features ................................... 226
Interior storage spaces ................. 226
Ashtrays........................................ 231
Cigarette lighter ............................ 232
12-V socket* ................................ 232
Heated steering wheel* ................ 233
Telephone* ................................... 233
Tele Aid* ....................................... 234
Garage door opener ...................... 243
Operation.......................................... 247
The first 1000 miles (1500km) ........... 248
Driving instructions ............................ 249
Drive sensibly – save fuel.............. 249
Drinking and driving ...................... 249
Pedals ........................................... 249
Power assistance .......................... 250
Brakes........................................... 250Driving off ..................................... 252
Parking ......................................... 252
Tires.............................................. 252
Aquaplaning .................................. 253
Tire traction .................................. 253
Tire speed rating ........................... 254
Winter driving instructions ............ 254
Standing water ............................. 255
Passenger compartment............... 255
Traveling abroad ........................... 255
Control and operation of radio
transmitter.................................... 256
Catalytic converter ....................... 256
Emission control ........................... 257
Coolant temperature .................... 258
At the gas station ............................... 259
Check regularly and before
a long trip ..................................... 260
Engine compartment .......................... 261
Hood ............................................. 261
Engine oil ...................................... 262
Transmission fluid level ................ 264
Coolant level ................................. 264
Battery .......................................... 266
Windshield washer system and
headlamp cleaning system* ......... 267
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ContentsTires and wheels ................................ 268
Important guidelines .................... 268
Life of tire ..................................... 269
Direction of rotation ..................... 269
Checking tire inflation pressure ... 269
Rotating wheels............................ 272
Winter driving..................................... 273
Winter tires................................... 273
Block heater (Canada only) .......... 274
Snow chains ................................. 274
Maintenance ...................................... 275
Flexible Service System PLUS (FSS
PLUS) ........................................... 275
Clearing the service indicator....... 275
Service term exceeded................. 276
Calling up the service indicator .... 276
Resetting the service indicator ..... 276
Setting the date for special works 278
Calling up the service data
information ................................... 279
Vehicle care ....................................... 280
Cleaning and care of vehicle ........ 280
Practical hints.................................. 287
What to do if … .................................. 288
Lamps in instrument cluster ........ 288
Lamp in center console ................ 294
Messages in the display ............... 295
Where will I find ...? ........................... 324
First aid kit ................................... 324
Spare wheel ................................. 324
Luggage box ................................. 325
Vehicle tool kit ............................. 326
Unlocking/locking in an emergency .. 327
Unlocking the vehicle ................... 327
Locking the vehicle ...................... 328
Changing batteries ....................... 328
Fuel filler flap emergency release 329
Manually unlocking the
transmission selector lever .......... 330
Opening/closing in an emergency..... 331
Sliding/pop-up roof* or
panorama sliding/pop-up roof* ... 331Replacing bulbs ................................. 332
Bulbs ............................................ 332
Replacing bulbs for front lamps ... 334
Replacing bulbs for rear lamps .... 336
Replacing wiper blades ...................... 337
Replacing wiper blades ................ 337
Flat tire .............................................. 338
Preparing the vehicle ................... 338
Mounting the spare wheel ........... 338
Batteries ............................................ 343
Disconnecting the battery............ 344
Removing the battery................... 344
Charging and reinstalling the
battery ......................................... 344
Reconnecting the batteries .......... 345
Jump starting ..................................... 346
Towing the vehicle ............................. 348
Towing the vehicle ....................... 348
Installing towing eye bolt ............. 350
Fuses ................................................. 352
Fuse box in passenger
compartment ............................... 352
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10 IntroductionOperator’s Manual
Operator’s ManualThis Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the in-
structions and warnings contained in this
manual. Ignoring them could result in dam-
age to the vehicle or personal injury to you
or others. Vehicle damage caused by fail-
ure to follow instructions is not covered by
the Mercedes-Benz Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about
the operation of any equipment, your au-
thorized Mercedes-Benz Center will be
glad to demonstrate the proper proce-
dures.We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore, infor-
mation, illustrations and descriptions in
this Operator’s Manual might differ from
your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized Mercedes-Benz
Center will be glad to inform you of correct
care and operating procedures.
The Operator’s Manual and Service Book-
let are important documents and should be
kept with the vehicle.
Service and warranty information
The Service and Warranty Information
Booklet contains detailed information
about the warranties covering your
Mercedes-Benz, including:
New Car Limited Warranty,

Emission System Warranty,

Emission Performance Warranty,

California, Maine, Massachusetts, and
Vermont Emission Control System
Warranty
(California, Maine, Massachusetts, and
Vermont only),

State Warranty Enforcement Laws
(Lemon Laws).
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16 IntroductionOperating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:
the safety precautions in this manual

the "Technical data" section in this
manual

traffic rules and regulations

motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modification made may
produce an undesired effect on other sys-
tems.
Electronic system malfunctions could seri-
ously impair the operating safety of your ve-
hicle.
Ensure that any repairs or modifications to
electronic components are carried out by an
authorized Mercedes-Benz Center.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
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29 Getting started
Unlocking
Adjusting
Driving
Parking and locking
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31 Getting started
Unlocking
Starter switch positionsStarter switch0For removing key
1Power supply to some electrical con-
sumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position
3Starting position
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you and lock the vehicle. Do not leave chil-
dren unattended in the vehicle, or with ac-
cess to an unlocked vehicle. Unsupervised
use of vehicle equipment may cause serious
personal injury.iThe SmartKey can only be removed
from the starter switch with the gear
selector lever in position P.
!If the key is left in starter switch
position0 for an extended period of
time, it can no longer be turned in the
starter switch.

Remove the key from the starter
switch and reinsert.
If the key can still not be turned, the
battery may not be sufficiently
charged.

Check the battery and charge it
if necessary (
page 266).

Get a jump start (
page 346).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the key from the
starter switch.
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34 Getting startedAdjusting
AdjustingSeatsWarning!
G
All seat, head restraint, steering wheel, and
rear view mirror adjustments, as well as fas-
tening of seat belts, must be done before
the vehicle is put into motion.Warning!
G
Do not adjust the driver’s seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never ride in a moving vehicle with the seat
back reclined. Sitting in an excessively re-
clined position can be dangerous. You could
slide under the seat belt in a collision. If you
slide under it, the belt would apply force at
the abdomen or neck. That could cause se-
rious or fatal injuries. The seat back and seat
belts provide the best restraint when the
wearer is in an upright position and belts are
properly positioned on the body.
Your seat must be adjusted so that you can
correctly fasten your seat belt (
page 40).
Never place hands under the seat or near
any moving parts while a seat is being ad-
justed.
Warning!
G
When leaving the vehicle always remove the
key from the starter switch, take the Smart-
Key with KEYLESS-GO* (if so equipped) with
you, and lock your vehicle.
The power seats can also be operated with
the driver’s or passenger door open. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause serious personal injury.
Warning!
G
Children 12 years old and under must never
ride in the front seat, except in a
Mercedes-Benz authorized BabySmart
TM
compatible child seat, which operates with
the BabySmart
TM system installed in the ve-
hicle to deactivate the passenger front air-
bag when it is properly installed. Otherwise
they will be struck by the airbag when it in-
flates in a crash. If this happens, serious or
fatal injury will result.
According to accident statistics, children
are safer when properly restrained in the
rear seating positions than in the front seat-
ing positions. Infants and small children
must ride in back seats and be seated in an
appropriate infant or child restraint system,
which is properly secured with the vehicle’s
seat belt, fully in accordance with the child
seat manufacturer’s instructions.
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