Telephone MERCEDES-BENZ E-Class 2004 W211 Comand Manual

28 At a glanceQuick reference COMANDSwitching ON 
Turn the key in the steering lock to po-
sition 1 or 2,
or

Press .
COMAND switches on the last active
system and displays the corresponding
menu.
Switching OFF

Turn the key in the steering lock to po-
sition 0 and remove it,
or

Press .Different volume settings are possible for
navigation*, telephone*, or Voice con-
trol*.
A common volume setting is provided for
Radio, Single CD, CD changer*, AUX and
Satellite radio* operating modes.
When setting the volume, the system auto-
matically stores the setting for the current-
ly active operating mode. The volume of
navigation announcements can be
changed only during an actual announce-
ment.
iThe system can be operated as follows:
from COMAND itself, or

from the multifunction steering
wheel
This operating manual describes oper-
ation from COMAND and from the mul-
tifunction steering wheel.
Unless otherwise specified, the de-
scriptions and the displays illustrated
relate to the COMAND control unit.
Switching ON/OFF
iWithout the key in position 1 or 2 of the
steering lock, the system automatically
switches OFF again after approx. 30
minutes of inactivity.
iIf a telephone call is in progress (hands-
free) you cannot switch the COMAND
OFF, is disabled.Volume

63 Satellite radio*
Satellite radio operation

Satellite radio operation

Press.
Prior to activation of the Satellite radio
service (
page 63),
After Satellite radio service was acti-
vated (
page 63).
Prior to activation of the Satellite radio
service:
The telephone number of the Sirius Service
Center and the twelve-digit electronic seri-
al number (ESN) of the particular receiver
are displayed.
This information is required to call the Siri-
us Service Center for an activation re-
quest.After activation of the Satellite radio
service:
The SAT main menu appears.
The radio station selected last is audible,
provided it can be received.Station information is displayed on the
main screen and in the center of the status
bar.
In this example:

ROCK = selected category (
page 65)

Vault = name of the selected station
Calling up the SAT main menu iCredit card information is also required
for your application.
The activation process takes approxi-
mately 5 to 10 minutes after calling the
Sirius Service Center.
iThe system will tune to a default sta-
tion if no station had been selected
previously.

68 Satellite radio*Satellite radio operationStoring via Presets menu 
Press the Presets soft key.
The Preset list appears.

Use or  to select a preset loca-
tion.

Press for more than 2 seconds.
The currently selected station is stored
in the corresponding preset location.Resetting Presets menu

Press the Presets soft key.
All channels in the Preset list are delet-
ed.

Press the Service soft key.
The telephone number of the Sirius
Service Center and the twelve-digit
electronic serial number (ESN) of the
particular receiver appear.It may be necessary to call the Sirius Ser-
vice Center.

if you want to cancel the subscription
or to re-subscribe at a later date,

if you forget to pay the bill, or

if you sell the car to another person.
Calling the Sirius Service Center

69
Important notes
Telephone operation
Phone book
SMS (Mail)
Telephone*

70 Telephone*Important notes1 Observe all legal requirementsWarning
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving.
Whether or not prohibited by law, for safety
reasons, the driver should not use the cellu-
lar telephone while the vehicle is in motion.
Stop the vehicle in a safe location before
placing or answering a call.
If you nonetheless choose to use the cellular
phone while driving, please use the hands-
free device and be sure to pay attention to
the traffic situation at all times. Use the cel-
lular phone
1 only when road, weather and
traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
Warning
G
Never operate radio transmitters provided
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to malfunction
of the vehicle's electronic system, possibly
resulting in an accident and/or personal
injury.

71 Telephone*
Important notes

Please read chapter “Telephone*” be-
fore attempting to operate your tele-
phone.

Always drive with extreme caution
when operating the telephone hands-
free.

For safety reasons, the mobile tele-
phone handset should not be used to
place or receive a call while driving.

If the signal is very weak (display in the
status bar):
Wait until reception improves before
placing a call.
iOnce the mobile phone is inserted into
the telephone cradle*, it can be operat-
ed:
using the cell phone itself,

using the COMAND control unit,

using the multifunction steering
wheel, or

using the voice control system*.
Descriptions in this Operator’s Manual
presume that the mobile phone is in-
serted into the telephone cradle*.
iThis Operator's Manual describes op-
eration of the telephone using the
COMAND control unit and the multi-
function steering wheel. Unless other-
wise specified, the descriptions and
the illustrated displays refer to the
COMAND control unit.
Operation of the mobile phone and
voice control system* are explained in
separate operation guides.!Radio transmitters, such as a portable
telephone or a citizens band unit,
should only be used inside the vehicle if
they are connected to a separate exte-
rior antenna approved by Mercedes-
Benz.

72 Telephone*Important notes
Close the windows and reduce all ex-
ternal noise as much as possible when
using hands-free operation.

Make sure that the air vents are not
pointed in the direction of the micro-
phones located in the overhead control
panel near the rear view mirror. Adjust
air vents and/or reduce blower speed
if necessary.

A brief disconnection from the cellular
network is not a malfunction, as this
can occur when the network switches
areas. The phone automatically at-
tempts to again sign on with a network.

If the message Enter unlock code is
displayed, enter the unlock code
(page 76). Only then will you be able
to use all the telephone functions.
You will still be able to make 911 emer-
gency calls (
page 74) if the tele-
phone is locked. The telephone cannot, or not yet, be used
in the following situations:

The telephone is already unlocked, but
it is not yet registered with the net-
work.
The message NO SERV. appears in the
status bar. The telephone automatical-
ly attempts to register with a network.
If there is no network available, “911”
emergency calls can NOT be placed.
If you try to place an outgoing call, the
message Call not possible is dis-
played temporarily.

If the message Telephone being
activated, please wait is dis-
played,

If the message Please insert phone
is displayed.
Insert the cell phone into the tele-
phone cradle*.

73 Telephone*
Telephone operation

Telephone operation
Switching ON
The telephone* is switched ON automati-
cally when COMAND is activated. The mo-
bile phone must be readily inserted into
the cradle*.
If COMAND is switched ON, the switched
OFF telephone* can also be switched ON
manually:
Press and hold for a few seconds
until the telephone* is switched ON.
The Telephone main menu appears
(page 77).One of the following messages could also
appear:

Please insert phone
Insert the mobile phone into the
cradle*.

Phone not installed
Your vehicle is not configured for cellu-
lar telephone operation.

Please insert SIM card
This message appears only when using
a GSM cell phone. 
Insert a SIM card (
Telephone Op-
eration Guide).Switching OFF

in the Telephone main menu
(page 77), press and hold  for
longer than 2 seconds.
or

Switch COMAND OFF (
page 28).
The telephone* switches OFF after a
one-minute delay. If a call is in progress
during this time, the telephone switch-
es OFF approx. one minute after the
call is terminated.
Switching the phone ON/OFF
iIf a call is in progress (handsfree) you
cannot switch the COMAND OFF, is
disabled.

74 Telephone*Telephone operationThe 911 emergency call will also function if
the telephone is locked.
Placing an emergency call
An emergency call can be placed using the
cell phone or the COMAND control unit.Using the cell phone
(
Telephone Operation Guide).
Using the COMAND control unit during
PIN or unlock code entry

Press the 911 soft key.
The system opens an inquiry menu
prompting you if you want to dial a
911 call.

If necessary, press  to select Yes.

Press  to confirm Yes if you want to
place the 911 emergency call.
The emergency call will be placed.

Wait until the emergency call center
answers, then describe the emergency.
If you do not want to place the emergency
call:

Press  to select No when the inquiry
menu appears.

Press  to confirm No.
Using the COMAND control unit after
PIN and unlock code entry

Press repeatedly until the Tele-
phone main menu appears.
911 emergency callsWarning
G
The “911” emergency call system is a
public service. Using it without due
cause is a criminal offense.iThe following conditions must be met
for a “911” emergency call:
telephone switched ON

available cell phone network
If you cannot make an emergeny call,
you will have to initiate rescue mea-
sures yourself.

75 Telephone*
Telephone operation
In succession, press the number keys ,

and
.
Press.
The telephone establishes the connec-
tion, the ringing tone is audible.

Wait until the emergency call center
answers, then describe the emergency.
The PIN protects the telephone against un-
authorized use. Your PIN is found in the
telephone service provider's documenta-
tion.Commit your PIN to memory.
Most telephone functions are not available
before entering the PIN.

Press the corresponding number key

-  for each digit.
In case of erroneous entry, delete the
last or more digits:
Press the Delete soft key as often
as required.

Once all digits have been entered,
press the OK soft key.
If the input is correct, the telephone
will log itself into the network.
Upon being logged-in, the telephone
service provider's name is displayed in
the status bar.
If the input is incorrect, message
Wrong PIN number will appear briefly.
Re-enter the PIN.
Entering the PIN (only GSM) iIf a GSM cell phone is used, a PIN may
also have to be entered.
The PIN may be entered on the mobile
phone itself (
Telephone Operation
Guide).
iThe telephone cannot be used before it
is logged- in.