technical data MERCEDES-BENZ E-Class 2004 W211 Comand Manual

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7
Where to find itIntroduction
 Where to find itThis Operator's Manual is designed to pro-
vide support for you, the COMAND opera-
tor. Each chapter has its own guide color to
provide fast access to information.At a glance
Here you will find an overview of all
COMAND control elements and system
components. If you are operating CO-
MAND for the first time, or if you have rent-
ed or borrowed the vehicle, this is the
chapter you should read first. Audio
Here you will find all the information on
how to use the audio system and its radio
and CD components.
Satellite radio*
This chapter contains all information relat-
ed to the satellite radio system.Telephone*
Here you can learn in detail about the
many functions of the telephone, SMS,
how to initiate an emergency call and use
service numbers. Navigation*
This chapter provides detailed information
covering the following topics:
Destination entry

Route selection and calculation

Route guidance

Destination memory
Service
This chapter contains information con-
cerning 
Data entry

Tele Aid*
System
This chapter provides information on how
to adjust COMAND system settings.Directories
The glossary explains the most important
technical terms.
The table of contents and index directory
will help you quickly locate the information
you need.

Page 146 of 168

145 Service
Tele Aid*
 Tele Aid*
Tele Aid* incorporates the following func-
tions:
Emergency call system

Roadside Assistance

Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call Call Connect-
ed appears on the display. No operation
from COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after termination of the connection,
the service may remain active for up to an-
other 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Text messages

Press after you have read the mes-
sage.
The message disappears.
Route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.

Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(page 116).
Emergency call system
Roadside Assistance