towing MERCEDES-BENZ E CLASS 2019 Service Manual

vehicle/trailer combination maystarttoskid.Consequently,you could lose control ofyourvehicle.
When transporting, ensurethat:RThevehicle has been loaded ontothe transporter correctly
RThevehicle is secured at allfourwheels with suitabletensioningstraps
RThe maximum permissible speed of35mph (60 km/h) is notexceededwhen transporting
NOTEDamagetothevehicle from secur‐ing it incorrectly
After loading,thevehicle must besecured at allfour wheels. Otherwise,thevehicle could be damaged.
A minimum distance of 8 in (20 cm) upand 4 in (10 cm) down mustbekepttothe transport platform.
Securethevehicle on allfour wheels afterloading.
4MATICvehicles/vehicles with automatictransmission
Make surethatthe front andrear axles cometorestonthe same transportationvehicle.
NOTEDamagetothe drivetrain duetoincorrect positioning
Do not positionthevehicle abovetheconnection point ofthe transportvehi‐cle.
Towingeye
Towingeye1is attachedtothe edge ofthetrunk underthe trunkfloor.
Breakdown assistance37 9

Installingthetowingeye
Pressthe mark on cover1inwards andremove.
Screwinthetowingeyeclockwise asfar as itwill go and tighten.
Make surethat cover1engages inthebumper whenyouremovethetowingeye.
NOTEDamageduetoincorrect use ofthetowingeye
When atowingeye is usedtorecover avehi‐cle,thevehicle may be damaged inthe proc‐ess.
Only usethetowingeyeto towawayortowstartthevehicle.
Towstartingthevehicle (emergency enginestart)
Vehicles with automatic transmission
NOTEDamagetothe automatic trans‐mission dueto towstarting
The automatic transmission may be damagedinthe process oftowstartingvehicles withautomatic transmission.
Vehicles with automatic transmissionmust not betowstarted.
Vehicles with automatic transmission mustnot betow-started.
Electrical fuses
Notes on electrical fuses
\nWARNINGRisk of accident and injurydueto overloaded lines
Ifyou manipulate or bridge afaulty fuse or ifyoureplace it with a fuse with a higheramperage,the electric line could beoverloa‐ded.
This couldresult in afire.
Alwaysreplacefaulty fuses with speci‐fied new fuses containingthe correctamperage.
NOTEDamageduetoincorrect fuses
Electrical components or systems may bedamagedbyincorrect fuses, ortheir func‐tionality may be significantlyimpaired.
Only use fusesthat havebeen approvedbyMercedes-Benz and which havethecorrect fuserating.
380Breakdown assistance

Display messagesPossible causes/consequences andPPSolutions
Check Brake Pads SeeOperator's Manual
*The brake pads havereachedthewear limit.
\nWARNINGRisk of accident duetorestricted braking power
Whenthe brake pads havereachedtheirwear limit,the braking power may berestricted.
Drive on carefully.
Havethe brake systemchecked immediately at aqualified specialistworkshop.
Visit aqualified specialistworkshop.
Driving systems
Display messagesPossible causes/consequences andPPSolutions
Active Blind Spot Asst. NotAvailable When Towing aTrailer See Operator's Man-ual
*Whenyou establishthe electrical connectiontothe trailer,Active Blind Spot Assistis unavailable.
Pressthe left-handTouch Control and acknowledgethe display message.
Drive More Slowly*You are drivingtoofastforthe selectedvehicle level.
In ordertoadjustthevehicle level,you must not drive at speeds greaterthan37mph (60 km/h).
In ordertoadjustthevehicle level during trailer operation,you must not drive at speeds greaterthan19mph(30 km/h).
442Displaymessages andwarning/indicator lamps

Display messagesPossible causes/consequences andPPSolutions
Cleanthe windshield.
Active Lane Keeping AssistInoperative
*Active LaneKeeping Assist is malfunctioning.
Consult aqualified specialistworkshop.
Malfunction Drive at Max.50 mph
*The AIRBODYCONTROL function isrestricted. Thevehicle's handlingcharacteristics may be affected.
Drive in a manner appropriateforthe current level, but do notexceed 50mph (80 km/h).
Visit aqualified specialistworkshop.DYNAMICBODYCONTROL is malfunctioning. Thevehicle's handlingcharacteristics may be affected.
Do not drive at speeds greaterthan 50mph (80 km/h).
Visit aqualified specialistworkshop.
Blind Spot Assist Not Avail-able When Towing a TrailerSee Operator's Manual
*Whenyou establishthe electrical connectiontothe trailer, Blind Spot Assist is unavailable.
Pressthe left-handTouch Control and acknowledgethe display message.

B
Bag hook..................................................107
BAS (Brake Assist System).....................166
BatteryCharging (RemoteOnline) ....................14 0SmartKey...............................................64
Batterysee Battery (vehicle)
Battery (vehicle)......................................375Charging ..............................................374Charging (RemoteOnline) ....................14 0Notes ...................................................370Notes (starting assistance andcharging) .............................................372Replacing .............................................375Starting assistance ..............................374
Beltsee Seat belt
Blind Spot Assist......................................212Function ...............................................212Switching on/off .................................215System limitations ...............................212
Blowersee Climatecontrol
Bluetooth®............................................... 259Activating/deactivating .......................259Information .......................................... 259
Bluetooth®audioActivating ............................................ 335De-authorizing (de-registering)thedevice .................................................. 335Information .......................................... 333Overview .............................................333Searchingfor a track ........................... 335Searchingfor and authorizingthedevice .................................................. 334Selecting a media player .....................335Switching device via NFC .................... 335
Brake Assist SystemseeBAS (Brake AssistSystem)
BrakefluidNotes .................................................. 422
Brakeforce distributionEBD (electronic brakeforce distribu‐tion) .....................................................17 0
BrakesABS (Anti-lock Braking System) ...........16 6Active Brake Assist..............................17 0BAS (Brake AssistSystem) ..................16 6Driving tips ..........................................14 2EBD (electronic brakeforce distribu‐tion) .....................................................17 0HOLD function .....................................189Limited braking effect (salt-treatedroads) ..................................................14 2New/replaced brakepads/brakediscs ....................................................141Notes on breaking-in a newvehicle .....141
Braking assistanceseeBAS (Brake AssistSystem)
BreakdownChanging a wheel ................................ 409Overview ofthe help functions ..............16Roadside Assistance ..............................21Tow-starting ........................................ 380Towingaway........................................377Transportingthevehicle ......................378
Breakdownsee Flat tire
Index491

Setting a speed ....................................176Storing a speed ....................................176Switching off ........................................176Switching on ........................................176System limitations ...............................175
Cup holderRear benchseat ...................................111
Cup holder inthe center consoleInstalling/removing (automatictransmission) .......................................111
Customer Assistance Center (CAC).........25
CustomerRelations Department.............25
D
Dashboardsee Cockpit
Dashboard lightingsee Instrument cluster lighting
Data acquisitionVehicle .................................................. 26
Data import/export................................ 263Function/notes ................................... 263Importing/exporting ........................... 263
DatastorageElectronic control units ......................... 26Online services ...................................... 28Vehicle .................................................. 26
DateSettingthe time and date automati‐cally ..................................................... 258
Daytimerunning lamp modesee Daytimerunning lights
Daytimerunning lights............................121Switching on/off .................................121
Deactivating the alarm(ATA)....................87
Dealershipsee Qualified specialistworkshop
Declaration of conformityWirelessvehicle components ................23
Decorativefoil (cleaning instructions)...................................................................358
Definitions (tires and loading)............... 402
DesignsMenu (on-board computer) .................. 222
Destination..............................................286Editing intermediate destinations ........275Editingthe previous destinations ........ 286External ...............................................286Saving (currentvehicle position) ......... 286Saving asglobalfavorite...................... 286Storing a map position ........................ 286
Destination entry.....................................271Entering 3wordaddresses ..................276Entering a POI or address ....................271Entering an intermediatedestination ...275Enteringgeo-coordinates .....................276Selecting a contact ..............................276Selecting a POI ....................................274Selecting fromthe map .......................277Selecting previous destinations ...........273
Detecting inattentivenessseeATTENTION ASSIST
Diagnostics connection............................24
Digital Operator's Manual.........................18
Digital speedometer............................... 225
DinghytowingseeTow-bar system
Index495

ESP®
Crosswind Assist .................................170
ESP®(ElectronicStability Program).......167Activating/deactivating .......................170Function/notes ....................................167
Exterior lightingCare .................................................... 360
Exterior lightingsee Lights
Exterior mirrors...............................126,127Anti-glaremode (automatic) ................127Automatic mirrorfolding function ........12 9Folding in/out .....................................126Operatingthe memory function ...........101Parking position ...................................128Setting .................................................12 6
External deviceLocking (child safety lock) ...................262
Eyeglasses compartment.......................104
F
Fatigue detectionseeATTENTION ASSIST
FavoritesAdding .................................................253Calling up ............................................ 252Deleting ............................................... 253Moving ................................................ 253Overview ............................................. 252Renaming ............................................ 253
FlaconInserting/removing .............................13 4
Flat tire.....................................................364Changing a wheel ................................ 409MOExtended tires ................................ 365Notes ................................................... 364TIREFIT kit ...........................................366
FlattowingseeTow-bar system
Floor mats................................................11 5
Foil coveringRadar sensors ......................................16 5
FragranceseePerfume atomizer
Free software............................................ 30
FrequenciesTwo-wayradio ......................................416
Frequency bandDialing (on-board computer) ................ 228
Front airbag (driver, front passenger).....39
Front passenger seatsee Seat
Fuel...........................................................421Additives .............................................. 421E10 ...................................................... 420Fuelreserve......................................... 421Gasoline .............................................. 420Quality (gasoline) ................................ 420Refueling .............................................154sulfur content ...................................... 420Tank content ........................................ 421
Fuel consumptionOn-board computer .............................225
Function seatsee Door control panel
Fuses........................................................ 380Beforereplacing a fuse ........................ 380Dashboard fuse box ............................ 382
502Index

PayloadCalculationexample ............................ 395Determiningthe maximum .................. 394
Pedestrian protectionseeActive hood (pedestrian protection)
PerfumeseePerfume atomizer
Perfume atomizer....................................13 4Inserting/removingtheflacon .............134Setting .................................................13 4
Perfume vialseePerfume atomizer
Permittedtowing methods.....................375
Personalizationsee User profile
Pets in thevehicle.....................................61
Phone booksee Contacts
PictureformatsseeVideo mode
Picture settingsseeVideo mode
PIN protectionActivating/deactivating .......................264
Plastic trim (Care).................................... 361
Playback optionsSelecting ............................................. 327
POISelecting ..............................................274
POI symbolsSelecting ............................................. 291
Power supplySwitching on (Start/Stop button) ........13 8
Powerwasher (care)...............................356
Power windowssee Side windows
PRE-SAFE®(anticipatory occupantprotection).................................................46Function ................................................ 46
PRE-SAFE®Sound ................................. 46Reversing measures ..............................47
PRE-SAFE®PLUS (anticipatory occu‐pant protection plus)................................47Function ................................................47
Reversing measures ..............................47
Preventative occupant protection sys‐tem
see PRE-SAFE®(anticipatory occu‐pant protection)
Previous destinationsSelecting .............................................273
ProgramsseeDYNAMIC SELECT
Protectingthe environmentNotes .....................................................19
Q
QR codeRescue card .......................................... 26
Qualified specialistworkshop................. 25
R
Radar sensorsFoil covering ........................................16 5
RadioActivating/deactivatingradiotext ....... 339Calling upthestation list .....................338
Index511

Treadwear grade .................................397Unusual handlingcharacteristics ........ 384
Toll systemWindshield ...........................................13 0
ToolseeVehicletool kit
TopTether.................................................. 55
Total distance.......................................... 225Displaying ............................................ 225
Touch Control..........................................24 9On-board computer ............................. 221Operating ............................................24 9Settingthe sensitivity ..........................24 9
Touchpad.................................................. 250Activating/deactivating haptic oper‐ationfeedback .....................................251Operating ............................................ 250Readingthe handwritingrecognitionaloud .................................................... 251Selecting astation and track ...............251Settingthe sensitivity .......................... 251Switching on/off ................................. 250
Tow-bar system........................................218
Tow-starting............................................. 380
Towingaway............................................377
TowingeyeInstalling .............................................. 380Storage location ..................................379
Towing methods......................................375
TrackSelecting (audio mode) ........................ 327
Tractiongrade.......................................... 397
Traffic information.................................. 287Displayingthe traffic map ...................288Displaying traffic incidents .................. 289Extending a LiveTraffic Informationsubscription ......................................... 287Issuing hazardwarnings ...................... 289LiveTraffic Information ........................ 287Overview ............................................. 287
Traffic mapsee Map
Traffic Sign Assist....................................210Function/notes ....................................210Setting .................................................212System limitations ...............................210
Transferredvehicle dataAndroidAuto........................................311Apple CarPlay™ ....................................311
Transmission position display................15 0
TransportingVehicle .................................................378
Treadweargrade..................................... 397
Trim element (Care).................................361
TripMenu (on-board computer) .................. 225
Trip computerDisplaying ............................................ 225Resetting ............................................. 227
Trip distance............................................ 225Displaying ............................................ 225Resetting ............................................. 227
Trip odometerseeTrip distance
Trunk lidActivating/deactivatingthetailgateopening heightrestriction ......................76Closing ..................................................71Emergencyrelease (from inside) ............76
520Index

HANDS-FREEACCESS ...........................74Locking separately................................75Opening .................................................70Opening dimensions ............................425
Turnsignal indicatorseeTurnsignals
Turnsignals..............................................118Switching on/off ..................................11 8
Two phone modesee Secondtelephone
Two-wayradiosFrequencies .........................................416Notes on installation ............................41 5Transmission output (maximum) ..........416
U
Units of measurementSetting .................................................263
Unlocking setting...................................... 63
USB devicesConnecting .......................................... 327
User profile.............................................. 265Creating .............................................. 265
Importing/exporting ...........................265Options ................................................ 266Setting ................................................. 265
Usingthetelephonesee Calls
V
Vehicle......................................................13 9Activating/deactivatingstandbymode ...................................................165Correct use ........................................... 25Data acquisition .................................... 26Datastorage .......................................... 26Diagnostics connection .........................24Equipment ............................................. 20LimitedWarranty ...................................26Locking (automatically) ......................... 69Locking (fromthe inside) .......................67Locking (KEYLESS-GO) ..........................67Locking/unlocking (emergencykey) .....70Lowering ..............................................413Maintenance ..........................................21Parkingfor anextended period ............16 4Problem notification .............................. 25QR coderescue card ............................. 26
Qualified specialistworkshop ................25Raising .................................................410Standby mode function .......................164Starting (emergency operationmode) ..................................................13 9Starting (RemoteOnline) ......................141Starting (start/stop button) .................139Switching off (start/stop button) ........15 6Towing .................................................218Unlocking (fromthe inside) ....................67Unlocking (KEYLESS-GO) .......................67Ventilating (convenience opening) ......... 79Voice commands (Voice Control Sys‐tem) .....................................................24 5
Vehicle dataDisplaying (DYNAMIC SELECT) ............14 9Roof load ............................................. 426TransferringtoAndroidAuto™ .............311TransferringtoApple CarPlay™ ............311Turningradius ...................................... 425Vehicle height ...................................... 425Vehicle length ...................................... 425Vehicle width ....................................... 425Wheelbase ...........................................425
Index521