airbag MERCEDES-BENZ E CLASS 2019 Owners Manual

Publication details
InternetFurther information about Mercedes-Benzvehi‐cles and about DaimlerAGcan befound onthefollowingwebsites:
http://www.mbusa.com (USAonly)
http://www.mercedes-benz.ca (Canada only)
Documentationteam©DaimlerAG:not tobereprinted, translated orotherwisereproduced, in whole or in part, with‐out written permission from DaimlerAG.
VehiclemanufacturerDaimlerAG
Mercedesstrasse137
70327Stuttgart
Germany
Front passenger airbagwarning
Example
\nWARNINGRisk of injuryorfatalinjuriesifthefront-passengerairbag is enabled
Ifthefront-passengerfront airbag is enabled,achild onthefront-passengerseat maybestruckbythefront-passengerairbag duringan accident.
NEVER usearearward-facingchildrestraintsystem onaseat withanENABLED FRONTAIRBAG,DEATH or SERIOUS INJURYtotheCHILD can occur.
Observethechapter"Childreninthevehicle".
As at 03.06.18

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps .......................... 8Overhead control panel ................................12Door control panel and seat adjustment .......14Emergencies and breakdowns ......................16
Digital Operator's Manual.........................18Calling upthe Digital Operator's Manual ......18
General notes.............................................19Protectingthe environment ..........................19Genuine Mercedes-Benz parts ......................19Operator's Manual ........................................20Service andvehicle operation .......................21Operating safety ...........................................22Declaration of conformityfor wirelessvehicle components .....................................23Diagnostics connection ................................24Qualified specialistworkshop ....................... 25Correct use ofthevehicle ............................25
Problems withyourvehicle ........................... 25Reporting safety defects ...............................26LimitedWarranty .......................................... 26QR codeforrescue card ...............................26Datastorage .................................................26Copyright ...................................................... 30
Occupant safety.........................................31Restraint system ...........................................31Seat belts ..................................................... 33Airbags ......................................................... 39
PRE-SAFE®system ....................................... 46Safely transportingchildren inthevehi‐cle .................................................................47Notes on pets inthevehicle ..........................61
Opening and closing..................................62SmartKey...................................................... 62Doors ............................................................67Trunk ............................................................ 70Roller sun blinds ...........................................76Side windows...............................................77Sliding sunroof ..............................................81Anti-theft protection .....................................86
Seats andstowing.....................................88Notes onthe correct driver's seat posi‐tion ............................................................... 88Seats ............................................................ 89Steering wheel ..............................................98Easy entry andexitfeature .........................100Operatingthe memory function ..................101Stowage areas ............................................102Cup holder ...................................................111Ashtrayand cigarettelighter .......................112Sockets .......................................................11 3Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 4Installing andremovingthefloor mats ........11 5
Light and visibility....................................117Exterior lighting ...........................................11 7Interior lighting ...........................................12 2Windshield wiper and windshieldwashersystem ........................................................12 3Mirrors........................................................12 6Operatingthe sun visors .............................12 9Area permeabletoradiowaves onthewindshield ..................................................13 0
2Contents

1Steering wheel paddle shifter→15 2
2Combination switch→11 8
3DIRECT SELECT lever→15 0
4Display(multimedia system)→24 9
5Start/stop button→13 9
6Control panelforthe multimedia system→24 9
7Climate control systems→131
8Glovebox→104
9Hazardwarning lights→11 9
AStowage compartment→104
BControl elementsforthe multimedia system→24 9
CRear window roller sunblind→76
DExtends/retractsthe seat beltextender→36
EECOstart/stop function→14 6
FActiveParking Assist→204
GSetsthevehicle level→19 2
HDYNAMIC SELECT switch→14 9
IPASSENGER AIRBAGindicator lamps→43
JControl panelforthe multimedia system→220
KAdjuststhesteering wheel→99
LControl panelforthe on-board computer→220
MUnlocksthe hood→349
NElectric parking brake→16 2
OLight switch→11 7
PControl panelfor:
ActiveSteering Assist→185
Active LaneKeeping Assist→217
Parking AssistPARKTRONIC→19 6
Head-up Display→232
Ataglance – Cockpit7

NOTEImpairment ofthe operating effi‐ciency oftherestraint systems frominstalling accessory parts or fromrepairsorwelding
Airbags and EmergencyTensioning Devices,aswell as control units and sensorsfortherestraint systems, may be installed inthefol‐lowing areas ofyourvehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCockpit
RInstrument cluster
RCenter console
RLateralroof frame
Do not install accessory parts such asaudio systems inthese areas.
Do not carryoutrepairs orwelding.
Haveaftermarket installation of acces‐sories carried out at aqualified special‐istworkshop.
You could jeopardizethe operating safety ofyourvehicle ifyou use parts, tires and wheels aswellas accessoriesrelevanttosafety which havenotbeen approvedbyMercedes-Benz. Safety-rele‐vant systems, e.g.the brake system, may mal‐function. Only use Mercedes-Benz GenuinePartsor parts of equalquality.Only use tires, wheelsand accessoriesthat havebeen specificallyapprovedforyourvehicle model.
Mercedes-Benz GenuineParts are subjecttostrictquality control. Each part has been spe‐cially developed, manufactured or selectedforMercedes-Benzvehicles andfine-tunedforthem.Therefore, only Mercedes-Benz GenuinePartsshould be used.
Morethan 300,000 different Mercedes-BenzGenuineParts areavailablefor Mercedes-Benzmodels.
All authorized Mercedes-Benz Centers maintaina supply of Mercedes-Benz GenuinePartsfor
necessaryservice andrepairwork. In addition,strategically located parts delivery centers pro‐videforquick andreliable parts service.
Always specifythevehicle identification number(VIN) (→page417) when ordering Mercedes-Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models andallstandard and optional equipmentavailableforyourvehicle atthe time ofthis Operator's Man‐ual goingtopress. Country-specific differencesare possible. Notethatyourvehicle may not beequipped with allfeatures described. This is alsothe casefor systems and functionsrelevanttosafety.Therefore,the equipment onyourvehiclemay differ fromthat inthe descriptions and illus‐trations.
The original purchase agreementforyourvehiclecontains a list of all ofthe systems inyourvehi‐cle.
Shouldyou haveanyquestions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
20General notes

technical information aboutthevehicle's operat‐ingstate, component loads, maintenancerequirements andtechnicalevents or malfunc‐tions.
Ingeneral,this information documentsthestateof a component part, a module, a system orthesurroundings such as:
Roperatingstatus of system components (e.g.fill levels, batterystatus, tire pressure)
Rstatus messages concerningthevehicle orits individual components (e.g. number ofwheelrevolutions/speed, longitudinal accel‐eration, lateral acceleration, display offas‐tened seat belts)
Rmalfunctions orfaults in important systemcomponents (e.g. lights, brakes)
Rinformation onevents leadingtovehicledamage
Rsystemreactions in special driving situations(e.g. airbag deployment, intervention ofsta‐bility control systems)
Rambient conditions (e.g.temperature,rainsensor)
In additiontoprovidingthe actual control unitfunction,this data assiststhe manufacturer indetecting andrectifying malfunctions and opti‐mizingvehicle functions. The majority ofthisdata istemporary and is only processed inthevehicle itself. Only a small portion ofthe data isstored intheevent or malfunction memory.
Whenyourvehicle is serviced,technical datafromthevehicle can beread outbyservice net‐workemployees (e.g.workshops, manufactur‐ers) orthird parties (e.g. breakdown services).Services includerepair services, maintenanceprocesses,warranty claims andquality assur‐ance measures,forexample. Theread out is per‐formed viathe legally prescribed portforthediagnostics connection inthevehicle. Therespective service network locations orthirdparties collect, process and usethe data. Theydocumenttechnicalstatuses ofthevehicle,assist infinding malfunctions and improvingquality and are transmittedtothe manufacturer,if necessary.Furthermore,the manufacturer issubjecttoproduct liability.Forthis,the manu‐facturerrequirestechnical datafromvehicles.
Fault memories inthevehicle can beresetby aservice outlet as part ofrepair or maintenancework.
Depending onthe selected equipment,you canimport data intothevehicle's comfort and info‐tainment functionsyourself.
This includes,forexample:
Rmultimedia data such as music,films or pho‐tosfor playbackin an integrated multimediasystem
Raddress book datafor use in connection withan integrated hands-free system or an inte‐grated navigation system
Rentered navigation destinations
Rdata aboutthe use of Internet services
This data can be saved locally inthevehicle or itis located on a device whichyou haveconnectedtothevehicle (e.g. smartphone, USBflash driveor MP3 player). Ifthis data isstored inthevehi‐cle,you can deleteit at any time. This data issenttothird parties only atyourrequest, partic‐ularlywhenyou use online services in accord‐ance withthe settingsthatyou haveselected.
General notes27

sonal data as part ofthird party services fromtheirrespective provider.
Multimedia system/Mercedes me connect
Ifthevehicle is equipped withthe multimediasystem or Mercedes me connect, additional dataaboutthevehicle's operation,the use ofthevehicle in certain situations, andthe location ofthevehicle may be compiledbythe multimediasystem or Mercedes me connect.
For additional information pleaserefertothechapter "Multimedia system" and/ortheMercedes me connectTerms and Conditions.
Event datarecorders
USA only:
Thisvehicle is equipped with anevent datarecorder (EDR). The main purpose of an EDR istorecord, in certain crash or near crash-like sit‐uations, such as an airbag deployment or hittingaroad obstacle, datathat will assist in under‐standing how avehicle's systems performed.The EDR is designedtorecord datarelatedto
vehicle dynamics and safety systemsfor a shortperiod of time, typically 30 seconds or less.
The EDR inthisvehicle is designedtorecordsuchdata as:
RHowvarious systems inyourvehiclewereoperating
RWhether or notthe driver and frontpassenger seat beltswerebuckled/fastened
RHowfar (if at all)the driverwas depressingthe accelerator and/or brake pedal and
RHowfastthevehiclewas traveling
This data can help provide a better understand‐ing ofthe circumstances in which accidents andinjuries occur. NOTE: EDR data isrecordedbyyourvehicle only if a non-trivial crash situationoccurs; no data isrecordedbythe EDR undernormal driving conditions and no personal data(e.g. name,gender,age and accident location) isrecorded. However,other parties, such as lawenforcement, could combine EDR data withthetype of personally identifying dataroutinelyacquired during a crash investigation.
Accesstothevehicle and/orthe EDR is neededtoread datathat isrecordedbythe EDR, andspecial equipment isrequired. In additiontothevehicle manufacturer,other partiesthat havethespecial equipment, such as law enforcement,canreadthe informationbyaccessingthevehi‐cle orthe EDR.
EDR data may be used in civil and criminal mat‐tersas atool in accidentreconstruction, acci‐dent claims andvehicle safety.Sincethe CrashDataRetrieval (CDR)toolthat is usedtoextractdatafromthe EDR is commerciallyavailable,Mercedes-Benz USA,LLC ("MBUSA")expresslydisclaims any and all liability arising fromtheextraction ofthis informationbyunauthorizedMercedes-Benz personnel.
MBUSA will not share EDR data withothers with‐outthe consent ofthevehicleowner or, ifthevehicle is leased, withoutthe consent ofthe les‐see. Exceptionstothisrepresentation includeresponsestosubpoenasbylaw enforcement;byfederal,state or local government; in connectionwith or arising out of litigation involving MBUSAor its subsidiaries and affiliates; or, asrequiredbylaw.
General notes29

Restraint system
Protectionbytherestraint system
Therestraint system includesthefollowing com‐ponents:
RSeat belt system
RAirbags
RChildrestraint system
RChild seat securing system
Therestraint system canreducetherisk ofvehi‐cle occupants coming into contact with parts ofthevehicle's interior intheevent of an accident.Therestraint system can alsoreducetheforcestowhichvehicle occupants are subjected intheevent of an accident.
Only a seat belt which isworncorrectly can pro‐videthe intended level of protection. Dependingonthe detected accident situation, EmergencyTensioning Devices and/or airbags supplement acorrectlywornseat belt. EmergencyTensioningDevices and/or airbags are not deployed ineveryaccident.
Fortherestraint systemtoprovide its full protec‐tion, each occupant must observethefollowing:
RFastenthe seat belt correctly.
RBe in an almost upright position withtheirback againstthe seat backrest.
RSit withtheirfeetresting onthefloor, if pos‐sible.
RAlways secure persons under 5ft(1.50 m)tall in an additionalrestraint system suitablefor Mercedes-Benzvehicles.
However,no systemavailabletoday can com‐pletelyeliminate injuries andfatalities ineveryaccident situation. In particular,the seat beltand airbaggenerally do not protect againstobjects penetratingthevehicle fromthe outside.Therisk of an injuryresulting from airbagdeployment also cannot beruled out entirely.
Limited protection fromtherestraint system
\nWARNINGRisk of injuryor death frommodificationstotherestraint system
Therestraint system can no longer functioncorrectly after alterations havebeen made.
Therestraint system maythen not protectthevehicle occupants as intendedbyfailingin an accident or triggering unexpectedly,forexample
Never alterthe parts oftherestraintsystem.
Nevertamper withthe wiring or anyelectronic component parts ortheirsoftware.
If it is necessarytoadjustthevehicletoaccom‐modate a person with disabilities, contact anauthorized Mercedes-Benz Centerfor details.
USA only:for further information contact ourCustomer Assistance Center at1-800-FOR-MERCedes (1‑800‑367‑6372).
Occupant safety31

Restraint system functionality
Whenthe ignition is switched on, a self-test isperformed, during whichtheurestraint sys‐temwarning lamp lights up. It goes out no laterthan afew seconds afterthevehicle isstarted.The components oftherestraint system arethenfunctional.
Malfunctioningrestraint system
A malfunction has occurred intherestraint sys‐tem if:
Rtheurestraint systemwarning lamp doesnot light up whenthe ignition is switched on
Rtheurestraint systemwarning lamplights up continuously orrepeatedly during ajourney
\nWARNINGRisk of injuryorfatal injuryduetoa malfunction intherestraint sys‐tem
Iftherestraint system is malfunctioning,restraint system components may be trig‐
gered unintentionally or might not be trig‐gered at all intheevent of an accident. Thismay affectthe EmergencyTensioning Deviceor airbag,forexample.
Havetherestraint systemchecked andrepaired immediately at aqualified spe‐cialistworkshop.
Function oftherestraint system in an acci‐dent
Howtherestraint systemworks is determinedbythe severity ofthe impact detected andthe typeof accident anticipated:
RFrontal impact
RRear impact
RSide impact
RRollover
The activationthresholdsforthe components oftherestraint system are determined based ontheevaluation ofthe sensorvalues measured atvarious points inthevehicle. This process is pre-emptive in nature. The triggering/deployment of
the components oftherestraint system musttakeplace in good time atthestart ofthe colli‐sion.
Factors whichcan only be seen and measuredafter a collision has occurred do not play a deci‐siverole inthe deployment of an airbag.Nordotheyprovide an indication of airbag deployment.
Thevehicle may be deformed significantly with‐out an airbag being deployed. This isthe case ifonly parts which arerelatively easily deformedare affected andtherateofvehicle decelerationis not high. Conversely, an airbag may bedeployedeventhoughthevehicle suffersonlyminor deformation. Ifveryrigidvehicle partssuch as longitudinal members are hit,forexam‐ple,this mayresult in sufficiently high levels ofvehicle deceleration.
32Occupant safety

The components oftherestraint system canbe activated or deployed independently ofeachother:
Component Detected deploy‐ment situation
EmergencyTension‐ing DevicesFrontal impact,rearimpact, side impact,rollover
Driver's airbag, frontpassenger front air‐bag
Frontal impact
Knee airbagFrontal impact
Side airbagSide impact
Window curtain air‐bagSide impact,rollover,frontal impact
The front passenger front airbag can only bedeployed in an accident ifthePASSENGER AIRBAG OFF indicator lamp is off. Ifthe frontpassenger seat is occupied, make sure, bothbefore and duringthe journey,thatthestatus of
the front passenger front airbag is correct(→page43).
\nWARNINGRisk of burns from hot air bagcomponents
The air bag parts are hot after an air bag hasbeen deployed.
Do nottouchthe air bag parts.
Havea deployed air bagreplaced at aqualified specialistworkshop as soonas possible.
Mercedes-Benzrecommendsthatyou havethevehicletowedtoaqualified specialistworkshopafter an accident.Takethis into account, partic‐ularly if an EmergencyTensioning Device is trig‐gered or an airbag deployed.
Ifthe EmergencyTensioning Devices are trig‐gered or an airbag is deployed,you will hear abang, and a small amount of powder may also bereleased:
RThe bang will notgenerally affectyour hear‐ing.
RIngeneral,the powderreleased is not haz‐ardoustohealth but may cause short-termbreathing difficultiestopersons sufferingfrom asthma orother pulmonary conditions.
Provided it is safetodo so, leavethevehicleimmediately or openthe window in ordertoprevent breathing difficulties.
Airbags andpyrotechnic EmergencyTensioningDevices contain perchlorate material, which mayrequire special handling or environmental pro‐tection measures.National guidelinesregardingwaste disposal must be observed. In California,see http://www.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Seat belts
Protection providedbythe seat belt
Alwaysfastenyour seat belt correctlybeforestarting a journey.A seat belt can only providethe best level of protection if it isworncorrectly.
Occupant safety33

Switch onthe ignition.
Press seat beltextender button1.The seat beltextenderextends.
The seat beltextenderretracts again inthefol‐lowing cases:
RThe seat belttongue is engaged inthe seatbelt buckle
RThe seat belttongue is not engaged intheseat belt buckle within 60 seconds
Ifyou press seat beltextender button1again inthis case,the seat beltextender willextend again.
RTherespective door is opened
RYoufoldthe seat backrestforwards
RNobody is sitting inthe front passenger seat
Ifyou press seat beltextender button1again inthis case,the seat beltextender willno longerextend.
The seat beltextender mustalways beretractedwhilethevehicle is in motion.
Fastening seat belts
Ifthe seat belt is pulledquickly or sharply,theseat beltretractor locks. The seat beltstrap can‐not be pulled out any further.
Always engage seat belttongue2oftheseat belt into seat belt buckle1ofthe cor‐responding seat.
Vehicles with automatic front passengerfront airbag shutoff:
Occupant safety37