service indicator MERCEDES-BENZ E CLASS 2019 Owners Manual

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps .......................... 8Overhead control panel ................................12Door control panel and seat adjustment .......14Emergencies and breakdowns ......................16
Digital Operator's Manual.........................18Calling upthe Digital Operator's Manual ......18
General notes.............................................19Protectingthe environment ..........................19Genuine Mercedes-Benz parts ......................19Operator's Manual ........................................20Service andvehicle operation .......................21Operating safety ...........................................22Declaration of conformityfor wirelessvehicle components .....................................23Diagnostics connection ................................24Qualified specialistworkshop ....................... 25Correct use ofthevehicle ............................25
Problems withyourvehicle ........................... 25Reporting safety defects ...............................26LimitedWarranty .......................................... 26QR codeforrescue card ...............................26Datastorage .................................................26Copyright ...................................................... 30
Occupant safety.........................................31Restraint system ...........................................31Seat belts ..................................................... 33Airbags ......................................................... 39
PRE-SAFE®system ....................................... 46Safely transportingchildren inthevehi‐cle .................................................................47Notes on pets inthevehicle ..........................61
Opening and closing..................................62SmartKey...................................................... 62Doors ............................................................67Trunk ............................................................ 70Roller sun blinds ...........................................76Side windows...............................................77Sliding sunroof ..............................................81Anti-theft protection .....................................86
Seats andstowing.....................................88Notes onthe correct driver's seat posi‐tion ............................................................... 88Seats ............................................................ 89Steering wheel ..............................................98Easy entry andexitfeature .........................100Operatingthe memory function ..................101Stowage areas ............................................102Cup holder ...................................................111Ashtrayand cigarettelighter .......................112Sockets .......................................................11 3Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 4Installing andremovingthefloor mats ........11 5
Light and visibility....................................117Exterior lighting ...........................................11 7Interior lighting ...........................................12 2Windshield wiper and windshieldwashersystem ........................................................12 3Mirrors........................................................12 6Operatingthe sun visors .............................12 9Area permeabletoradiowaves onthewindshield ..................................................13 0
2Contents

Overview of climate control systems
Notes on climate control
An interior airfilter must always be used sothatthe air conditioning system, pollution level moni‐toring andthe airfiltering functionworkcor‐rectly. Makesurethatthefilter is installed cor‐rectly andthefilter housing inthe engine com‐partment is closed correctly usingthe cap andalways tightly sealed when in operation. Usefil‐tersrecommended and approvedbyMercedes-Benz. Always haveserviceworkcarried out at aqualified specialistworkshop.
Overview ofthe control panelfor dual-zoneautomatic climate control
The indicator lamps onthe buttons indicatethatthe corresponding function is activated.
1

Applying/releasingthe electric parkingbrake manually
Applying
Push handle1.TheredI(USA) or$(Canada) indica‐tor lamp appears inthe instrument cluster.
The electric parking brake is only securelyapplied ifthe indicator lamp is lit continu‐ously.
Releasing
Switchonthe ignition.
Pull handle1.TheredI(USA) or$(Canada) indica‐tor lamp inthe instrument cluster goes out.
Emergency brakingPress and hold handle1.Whenthevehicle has been brakedto astandstill,the electric parking brake isapplied. TheredI(USA) or$(Can‐ada) indicator lamp appears inthe instru‐ment cluster.
Notes on parkingthevehiclefor anextendedperiod
Ifyou leavethevehicle parkedfor longerthanfourweeks,the disconnected battery may bedamagedbydeep discharge.
Ifyou leavethevehicle parkedfor longerthan sixweeks, it may suffer disuse damage.
Further information can be obtained at aqualified specialistworkshop.
Standby mode (extension of thestarter bat‐tery's period out of use)
Standby mode function
This function is notavailablefor all models.
Ifstandby mode is activated,thevehicle can beparkedfor anextended period of time withoutlosing power.
Standby mode ischaracterizedbythefollowing:
RThestarter battery is preserved.
RThe maximum non-operational time out ofuse is displayed inthe multimedia systemdisplay.
RThe connectiontoonline services is interrup‐ted.
16 4Driving and parking

When givingstarting assistance, alwaysmake surethatyou onlyconnect bat‐teryterminals with identical polarity.
Duringstarting assistance,you mustobservethe described orderfor con‐necting and disconnectingthe jumpercables.
Do not connect or disconnectthe bat‐teryclamps whilethe engine isrunning.
\nWARNINGRisk ofexplosion duringcharging process andstarting assistance
Duringthecharging process andstartingassistance,the battery mayrelease anexplo‐sivegas mixture.
Avoidfire, openflames, creating sparksand smoking.
Make surethatthere is sufficientventi‐lation duringthecharging process andduringstarting assistance.
Do not leanover a battery.
\nWARNINGRisk ofexplosion from a fro‐zen battery
A discharged battery may freeze attempera‐tures slightly aboveor below freezing point.
Duringstarting assistance or batterycharg‐ing, batterygas may bereleased.
Alwaysthawa frozen batteryoutfirstbeforecharging it or performingstart‐ing assistance.
Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
Allvehicles
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
Breakdown assistance373

The tire pressure losswarning system does notreplacethe needtoregularlycheckthe tire pres‐sure.
System limitations
The system may be impaired or may not functionparticularlyinthefollowing situations:
RIncorrectly set tire pressure
RSudden pressure loss caused,forexample,byaforeign object penetratingthe tire
RSteady pressure loss in several tires
The system has arestricted or delayed functionparticularly inthefollowing situations:
RPoor ground conditions, e.g. snow or gravel
RDriving withsnowchains
RWhen adopting averysporty drivingstylewith high cornering speeds or sudden accel‐eration
RDriving with a high load
Be suretoalso observethefollowing furtherrelated subjects:
RNotes on tire pressure (→page 386)
RDisplay messages aboutthe tires(→page 460)
Restartingthe tire pressure losswarningsystem
Requirements:RTherecommended tire pressure is correctlysetfortherespective operatingstatus oneach ofthefour wheels (→page 386).
Restartthe tire pressure losswarning system inthefollowing situations:
RThe tire pressure haschanged.
RThe wheels or tires havebeenchanged ornewly installed.
On-board computer:
Service Tires
Swipe downwards ontheTouch Control onthe left-hand side ofthesteering wheel.TheTire Pressure Control SystemActiveRestart: Press Touch Controlmessageis shown inthe multifunction display.
Restartthe tire pressure losswarning system inthefollowing situations:
RThe tire pressure haschanged.
RThe wheels or tires havebeenchanged ornewly installed.
Tobegintherestart, presstheTouch Controlonthe left-hand side ofthesteering wheel.TheTire Pressure Now OK?message isshown inthe multifunction display.
SelectYes.
Toconfirmtherestart, presstheTouch Con‐trol onthe left-hand side ofthesteeringwheel.TheRun Flat Indicator Restartedmessage isshown inthe multifunction display.
Afteryou havedrivenfor afew minutes,thetire pressurelosswarning system monitorsthe set tire pressures of allthe tires.
Be suretoalso observethefollowing furtherrelated subjects:
RNotes on tire pressure (→page 386)
392Wheels and tires

Display messagesPossible causes/consequences andPPSolutions
Visit aqualified specialistworkshop immediately.
u
Left Side Curtain AirbagMalfunction ServiceRequired(Example)
*The corresponding window curtain airbag is malfunctioning (→page 32).
\nWARNINGRisk of injuryorfatal injury duetomalfunctions inthe window airbag
Ifthe window airbag is malfunctioning, it might be triggered unintentionally or might not be triggered at all intheevent of an accident with high deceleration.
Havethe window airbagchecked andrepaired immediately at aqualified specialistworkshop.
Visit aqualified specialistworkshop immediately.
Front Passenger AirbagEnabled See Operator'sManual
*The front passenger airbag and knee airbags are enabled duringthe journey:
Reven when achild, a small adult or an objectweighing lessthanthe systemweightthreshold is located onthefront passenger seat
Reven whenthe front passenger seat is not occupied
The system may detect objects orforcesthat are addingtotheweight appliedtothe seat.
\nWARNINGRisk of injuryorfatal injury when using achildrestraint system whilethe front passenger air bagis enabled
Ifyou secure achild in achildrestraint system onthe front passenger seat andthe front passenger air bag isenabled,the front passenger air bag can deploy intheevent of an accident.
Thechild could bestruckbythe air bag.
Display messages andwarning/indicator lamps437

Display messagesPossible causes/consequences andPPSolutions
Active Brake Assist Func-tions Limited See Opera-tor's Manual
*Vehicles with Driving AssistancePackage:Active Brake Assistwith cross-traffic function, EvasiveSteering
Assist or PRE‑SAFE®PLUS is malfunctioning.
Vehicles without Driving AssistancePackage:Active Brake Assistis malfunctioning.
Visit aqualified specialistworkshop.
PRE-SAFE Inoperative SeeOperator's Manual
*PRE‑SAFE®functions are malfunctioning.
Visit aqualified specialistworkshop.
Mercedes me connectServices Limited See Oper-ator's Manual
*Service limited.
Atleast one ofthe main functions ofthe Mercedes me connect system is malfunctioning.
Observethe notes onthe diagnostics connection (→page24).
Visit aqualified specialistworkshop.
S
Inoperative
*At least one main function ofthe Mercedes me connect system or ofthe SOS emergency call system is malfunc‐tioning.
Visit aqualified specialistworkshop.
Beginning Emergency Stop*Your hands are not onthesteering wheel. Emergencystop is initiated.
Putyour hands back onthesteering wheel.
Emergencystop can be interruptedbymeans ofthefollowing actions:
RSteering
RDepressingthe brake or accelerator pedal
Display messages andwarning/indicator lamps439

Display messagesPossible causes/consequences andPPSolutions
RPressing asteering-wheel button ortouch control
RActivating or deactivatingActive Distance AssistDISTRONIC
G
Please Check Direction ofTravel
*You haveturnedthe wrongway ontoa one-waystreet.
Checkthe direction of travel.
Turnas soon as possible, in accordance withthe traffic conditions.
u
Front Left MalfunctionService Required(Example)
*The correspondingrestraint system isfaulty (→page 32).
\nWARNINGRisk of injuryorfatal injury duetoa malfunction intherestraint system
Iftherestraint system is malfunctioning,restraint system components may be triggered unintentionally ormight not be triggered at all intheevent of an accident. This may affectthe EmergencyTensioning Device orairbag,forexample.
Havetherestraint systemchecked andrepaired immediately at aqualified specialistworkshop.
Detection of arestraint system malfunction:
RTheurestraint systemwarning lamp does not light up whenthe ignition is switched on.
RTheurestraint systemwarning lamp lights up continuously orrepeatedly during a journey.
Visit aqualified specialistworkshop immediately.
440Displaymessages andwarning/indicator lamps

Display messagesPossible causes/consequences andPPSolutions
Active Brake Assist Func-tions Currently Limited SeeOperator's Manual
*Vehicles withthe Driving AssistancePackage:Active Brake Assistwith cross-traffic function, EvasiveSteering
Assist or PRE‑SAFE®PLUS aretemporarily unavailable or only partiallyavailable.
Vehicles withoutthe Driving Assistance package:Active Brake Assististemporarily unavailable.
The ambient conditions are outsidethe system limits (→page170).
Drive on.As soon asthe ambient conditions are withinthe system limits,the system will becomeavailable again.
Ifthe display message does not disappear,stopthevehicle while paying attentiontoroad and traffic conditionsandrestartthe engine.
u
SRS Malfunction ServiceRequired
*Therestraint system isfaulty (→page 32).
\nWARNINGRisk of injuryorfatal injury duetoa malfunction intherestraint system
Iftherestraint system is malfunctioning,restraint system components may be triggered unintentionally ormight not be triggered at all intheevent of an accident. This may affectthe EmergencyTensioning Device orairbag,forexample.
Havetherestraint systemchecked andrepaired immediately at aqualified specialistworkshop.
Detection of arestraint system malfunction:
RTheurestraint systemwarning lamp does not light up whenthe ignition is switched on.
RTheurestraint systemwarning lamp lights up continuously orrepeatedly during a journey.Visit aqualified specialistworkshop immediately.
Displaymessages andwarning/indicator lamps441

Display messagesPossible causes/consequences andPPSolutions
Apply Brake to Shift from'P'
Depressthe brake pedal.
Service Required Do NotShift Gears Visit Dealer
*The transmission is malfunctioning. The transmission position can no longer be shifted.
Whenthe transmission is in position[, consult aqualified specialistworkshop and do notchangethe trans‐mission position.
For allother transmission positions, parkthevehicle safely.
Consult aqualified specialistworkshop or breakdown service.
Reversing Not PossibleService Required
*The transmission is malfunctioning.Reversegear can no longer be engaged.
Visit aqualified specialistworkshop.
Only Shift to 'P' when Vehi-cle is Stationary
*The transmission can only be shiftedtoposition]whenthevehicle isstationary.
Driver's Door Open &Transmission Not in P Riskof Vehicle Rolling Away
*The driver's door is not fully closed andthe transmission is in position^,\\or[.
Shiftthe transmissiontoposition]whenyou parkthevehicle.
To Engage Transmiss. Posi-tion R First Depress theBrake
*You havetriedtoswitchtotransmission position^.
Depressthe brake pedal.
Shiftthe transmissiontoposition^.
Auxiliary Battery Malfunc-tion
*The auxiliarybatteryforthe transmission is no longer beingcharged.
Visit aqualified specialistworkshop.
Display messages andwarning/indicator lamps459