MERCEDES-BENZ E CLASS 2023 Owners Manual

Paint
= Insect remains: soak with insect remover and
rinse oM the treated areas aserwards.
= Bird droppings: soak with water and rinse oM
aserwards.
= Tree resin, oils, fuels and greases: remove by
rubbing gently with a cloth soaked in petro- leum ether or lighter Ouid.
= Coolant and brake Ouid: remove with a damp
cloth and clean water.
= Tar stains: use tar remover.
= Wax: use silicone remover.
= Do not attach stickers, Nlms or similar materi-
als. Have Nlm attached to the bumper only at
a qualiNed specialist workshop.
= Remove dirt immediately, where possible.
Matt Nnish
= Use only care products approved for
Mercedes-Benz.
= Do not attach stickers, Nlms or similar materi-
als. Have Nlm attached to the bumper only at
a qualiNed specialist workshop.=
Do not polish the vehicle and alloy wheels.
= Use only car washes that correspond to the
latest engineering standards.
= Do not use any car wash program with a Nnal
hot wax treatment.
= Do not use paint cleaners, buPng or polishing
products or gloss preservers, e.g. wax.
In the event of paintwork damage:
= Always have paintwork repairs carried out at a
qualiNed specialist workshop.
= Make sure the radar sensors function
(  page 171).
Notes on cleaning decorative Nlms
Observe the "Notes on paintwork/matte Nnish
paintwork care" (  page 288). They also apply to
matte decorative Nlms.
Observe the notes on cleaning decorative Nlms to
avoid damage.
Cleaning
= For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
substances (e.g. a car shampoo approved for Mercedes-Benz).
= Remove dirt as soon as possible. Avoid rub-
bing too hard in order not to damage the dec- orative Nlm irreparably.
= If there is dirt on the Nnish or if the decorative
Nlm is dull: use the paint cleaner recommen-
ded and approved for Mercedes-Benz.
= Insect remains: soak with insect remover and
rinse oM the treated areas aserwards.
= Bird droppings: soak with water and rinse oM
aserwards.
= To prevent water stains, dry a Nlm-wrapped
vehicle with a sos, absorbent cloth aser every
car wash.
Avoiding damage to the decorative Nlm
= The service life and color of decorative Nlms
are impaired by:
- Sunlight
- Temperature (e.g. hot air blower)
- Weather conditions
- Stone chippings and dirtMaintenance and care289

-Chemical cleaning agents
- Oily products
= Do not use polish on matte decorative Nlm.
Polishing will have the eMect of shining the
Nlm-wrapped surface.
= Do not treat matte or structured decorative
Nlms with wax. Permanent stains may occur.
Scratches, corrosive deposits, areas aMected by
corrosion and damage caused by incorrect care
cannot always be completely repaired. In this
case, contact a qualiNed specialist workshop.
You can obtain more information on care and
cleaning agents from the manufacturer.
In the case of Nlm-wrapped surfaces, visual diMer-
ences may occur between the surfaces that were
not protected by a decorative Nlm aser a decora-
tive Nlm has been removed.\bHave work or repairs to decorative Nlms car-
ried out at a qualiNed specialist workshop
(e.g. at an authorized Mercedes-Benz Center).Notes on care of car parts&WARNING Risk of entrapment if the wind-
shield wipers are switched on while the
windshield is being cleaned
If the windshield wipers are set in motion
while you are cleaning the windshield or wiper
blades, you can be trapped by the wiper arm.
Always switch oM the windshield wipers
and the vehicle before cleaning the wind-
shield or wiper blades.
To avoid damage to the vehicle, observe the notes
on cleaning and care of the following car parts:
Wheels and rims
= Use water and acid-free alloy wheel cleaners.
= Do not use acidic alloy wheel cleaners to
remove brake dust. This could damage wheel
bolts and brake components.
= To avoid corrosion of the brake disks and
brakepads, drive the vehicle for a few minutes
aser cleaning before parking it. The brake
disks and brakepads will warm up and dry out.
Windows*NOTE Damage to electronic components
due to excess Ouids
When cleaning the windows from the inside,
Ouids such as cleaning agents or water may
run down and get behind trim parts of the
vehicle interior and cause damage to elec- tronic components.
Use cleaning agents as sparingly as pos-sible.Immediately absorb any excess Ouids.
=
Clean the windows inside and outside with a
damp cloth and with a cleaning agent recom- mended for Mercedes-Benz.
= Do not use dry cloths or abrasive or solvent-
based cleaning agents to clean the insides of windows.
290Maintenance and care

\bAser changing the wiper blades or treating
the vehicle with wax, clean the windshield
thoroughly with cleaning agents recommen- ded for Mercedes-Benz. Failure to observe the
application instructions may result in damage,
smear marks or glare spots.\bRemove external fogging or dirt on the wind-
shield in front of the multifunction camera.
Otherwise, driving systems and driving safety
systems may be impaired or unavailable
(  page 171).
Wiper blades
= Move the wiper arms into the replacement
position (  page 129).
= With the wiper arms folded out, clean the
wiper blades with a damp cloth.
\bMake sure that the wiper blades are coated.
The coating may leave residue on a cloth. Do
not rub the wiper blades excessively or clean them too osen.
Exterior lighting
= Clean the lenses with a wet sponge and mild
cleaning agent (e.g. car shampoo).
= Use only cleaning agents or cleaning cloths
that are suitable for plastic lenses.
Sensors = Clean the sensors in the front and rear bump-
ers with a sos cloth and car shampoo
(  page 171).
= When using a power washer, maintain a mini-
mum distance of 11.8 in (30 cm).
Rear view camera and 360° Camera = To open the rear camera cover, switch on the
vehicle.
= Use clean water and a sos cloth to clean the
camera lens.
= Do not use a power washer.
Notes on care of the interior
&WARNING Risk of injury from plastic parts
breaking oM aser the use of solvent-based
care products
Care and cleaning products containing sol-
vents can cause surfaces in the cockpit to
become porous. When the airbags are
deployed, plastic parts may break away.Do not use any care or cleaning products
containing solvents to clean the cockpit.&WARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can severely weaken them.
This can, for example, cause seat belts to tear
or fail in an accident.
Never bleach or dye seat belts.
To avoid damage to the vehicle, observe the fol- lowing notes on cleaning and care:
Seat belts = Clean with lukewarm soapy water.
= Do not use chemical cleaning agents.
= Do not dry by heating them to over 176°F
(80°C) or exposing them to direct sunlight.
Display: = Switch oM the display and let it cool down.
Maintenance and care291

=Clean the surface carefully with a microNber
cloth and a suitable display care product (TFT-
LCD).
= Do not use any other agents.
Head-up display = Clean with a sos, non-static, lint-free cloth.
= Do not use cleaning agents.
Plastic trim
= Clean with a damp microNber cloth.
= For heavy soiling: use a cleaning agent recom-
mended for Mercedes-Benz.
= Do not attach stickers, Nlms or similar materi-
als.
= Do not allow cosmetics, insect repellent or
sun cream to come into contact with the plas-
tic trim.
Real wood and trim elements
= Clean with a microNber cloth.
= Black piano-lacquer look: clean with a damp
cloth and soapy water.
= For heavy soiling: use a cleaning agent recom-
mended for Mercedes-Benz.= Do not use solvent-based cleaning agents, pol-
ishes or waxes.
Headliner
= Clean with a brush or dry shampoo.
Carpet = Use a carpet and textile cleaning agent recom-
mended for Mercedes-Benz.
Steering wheel made of genuine leather or DINA- MICA*NOTE Damage caused by wrong cleanersDo not use solvent-based cleaning
agents such as tar remover or wheel
cleaner; neither should you use polishes
or waxes. Otherwise you may damage
the Nnish.
=
Clean with a damp cloth and 1% soapy water
solution and then wipe with a dry cloth.
= For heavy soiling: use a cleaning agent recom-
mended for Mercedes-Benz.
= Leather care: use a leather care agent that
has been recommended for Mercedes-Benz.
= Do not allow the leather to become too damp.
= Do not use a microNber cloth.\bLeather is a natural product. It exhibits natural
surface properties such as diMerences in
structure, marks caused by growth and injury or subtle color diMerences. These surface
properties are characteristics of leather and not material defects. Leather is also subjectto a natural aging process during which the
surface properties change.
Genuine leather seat covers
= Vacuum up dirt such as crumbs or dust and
then clean the seat covers with a damp cotton
cloth and wipe down with a dry cloth. Regu-
larly clean the seat covers.
= For heavy soiling: use a leather care agent rec-
ommended for Mercedes-Benz asercare.
= Leather care: use a leather care agent that
has been recommended for Mercedes-Benz.
= Do not use a microNber cloth.
= Do not allow the leather to become too damp.
= Do not use oil-based cleaning and care prod-
ucts.
292Maintenance and care

\bLeather is a natural product. It exhibits natural
surface properties such as diMerences in
structure, marks caused by growth and injury or subtle color diMerences. These surface
properties are characteristics of leather and not material defects. Leather is also subjectto a natural aging process during which the
surface properties change.
Waves or wrinkling in the seat cover may
occur due to the stress on the seat; this is
caused by the natural leather material.
Regular cleaning and care of the leather
reduces soiling, wear marks and aging dam-
age and thus signiNcantly extends its life
span. Clothing that can leave stains (e.g.
jeans) may discolor the leather.
DINAMICA seat covers
= Vacuum up dirt such as crumbs or dust and
then use a damp cloth to clean.
= Do not use a microNber cloth.
Imitation leather seat covers = Vacuum up dirt such as crumbs or dust and
then use a damp cotton cloth and a 1% soap
solution to clean the entire seat cover. Do not
spot clean.
= Use cleaning and care products recommen-
ded for Mercedes-Benz.
= Do not use a microNber cloth.
= Do not use oil-based cleaning and care prod-
ucts.
Fabric seat covers
= Vacuum up dirt such as crumbs or dust and
then use a damp microNber cloth and a 1%
soap solution to clean the entire seat cover. Do not spot clean.
= Use cleaning and care products recommen-
ded for Mercedes-Benz.
= Do not use oil-based cleaning and care prod-
ucts.Maintenance and care293

Emergency
Removing the safety vest
The safety vests are located in the stowage com-
partments in the driver\bs and front passenger
door.
Pull out the safety vest bag by the loop.Open the safety vest bag and pull out the
safety vest.\bThere are also safety vest compartments in
the rear door stowage compartments in which
safety vests can be stored.1Maximum number of washes2Maximum wash temperature3Do not bleach4Do not iron5Do not tumble dry6Do not dry clean7Class 2 safety vest
The requirements deNned by the legal standard
are fulNlled only if the safety vest is the correct
size and is fully closed.
Replace the safety vest in the following cases:
= The reOective strips are damaged or dirty
= The maximum permissible number of washes
is exceeded
= The Ouorescence has faded, e.g. due to con-
tinued exposure to sunlight.
Dispose of the reOective safety jacket in an envi-
ronmentally responsible manner:
= To do so, contact your local waste disposal
company.
Warning triangle

q Removing the warning triangle
Push both sides of warning triangle holder 1
in the direction of the arrow and open it.Remove warning triangle 2.294Breakdown assistance

qSetting up the warning triangleFold side reOectors 1 upwards to form a tri-
angle and attach at the top using upper press- stud 2.Fold legs 3 down and out to the side.First-aid kit (sos sided) overview
First-aid kit (sos-sided) 1 is located on the les
or right side of the trunk, depending on the vehi-
cle version.
\bOn vehicles with Burmester n
Surround Sound
System, Nrst-aid kit (sos-sided) is located in
the trunk when the vehicle is delivered.Flat tire
Notes on Oat tires
&WARNING Risk of accident due to a Oat
tire
A Oat tire severely aMects the driving charac-
teristics as well as the steering and braking of
the vehicle.
Tires without run-Oat characteristics:
Do not drive with a Oat tire.Change the Oat tire immediately with an
emergency spare wheel or spare wheel.
Alternatively, consult a qualiNed special-
ist workshop.
Tires with run-Oat characteristics:
Observe the information and warning
notes on MOExtended tires (run-Oat
tires).Breakdown assistance295

In the event of a Oat tire, the following options are
available depending on your vehicle\bs equipment:
= Vehicles with MOExtended tires: it is possible
to continue the journey for a short period of
time. Make sure you observe the notes on MOExtended tires (run-Oat tires)
(  page 296).
= Vehicles with a TIREFIT kit: you can seal the
tire so that it is possible to continue the jour-
ney for a short period of time. To do this, use the TIREFIT kit (  page 297).
= Vehicles with Mercedes me connect: you can
make a call for breakdown assistance via the
overhead control panel in the case of a break-
down (  page 259).
= All vehicles: change the wheel (  page 337).\bThe emergency spare wheel is only available
in certain countries.Notes on MOExtended tires (run-Oat tires)&WARNING Risk of accident when driving in
limp-home mode
When driving in emergency mode the handling
characteristics are impaired.
Do not exceed the speciNed maximum
speed of the MOExtended tires.Avoid any abrupt steering and driving maneuvers as well as driving over obsta-
cles (curbs, pot holes, oM-road). This
applies, in particular, to a loaded vehicle.Stop driving in the emergency mode if
you notice:
= Banging noise
= Vehicle vibration
= Smoke which smells like rubber
= Continuous ESP n
intervention
= Cracks in the tire side walls
Aser driving in emergency mode, have
the rims checked by a qualiNed specialistworkshop with regard to their further
use.The defective tire must be replaced in
every case.
With MOExtended tires (run-Oat tires), you can
continue to drive your vehicle even if there is a
total loss of pressure in one or more tires. How-
ever, the aMected tire must not show signs of
clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the side wall of the tire.
Vehicles with a tire pressure loss warning system: MOExtended tires may only be used in conjunc-
tion with an activated tire pressure loss warning
system.
Vehicles with a tire pressure monitoring system:
MOExtended tires may only be used in conjunc-
tion with an activated tire pressure monitoring system.
If a pressure loss warning message appears in the driver\bs display, proceed as follows:
= Check the tire for damage.
296Breakdown assistance

=If driving on, observe the following notes.
Driving distance possible in emergency mode
aser the pressure loss warning:Load conditionDriving distance possi-
ble in emergency modePartially laden50 miles (80 km)Fully laden19 miles (30 km)
The driving distance possible in emergency mode
may vary depending on the driving style. Observe the maximum permissible speed of 50 mph
(80 km/h).
If a tire has gone Oat and cannot be replaced with
an MOExtended tire, you can use a standard tire
as a temporary measure.
TIREFIT kit storage location
The TIREFIT kit is located under the trunk Ooor.
1Tire sealant bottle2Tire inOation compressor
Depending on the vehicle version, the TIREFIT kit
may also be located in other places under the boot Ooor.
\bYou can Nnd information on the power cate-
gory (LK) and/or electrical data on the back of the tire inOation compressor:
= LK2 !

&WARNING Risk of accident when using
tire sealant
The tire sealant may be unable to seal the tire
properly, especially in the following cases:
= There are large cuts or punctures in the
tire (larger than damage previously men-
tioned)
= The wheel rims have been damaged
= Aser journeys with very low tire pressure
or with Oat tires
Do not continue driving.Consult a qualiNed specialist workshop.&WARNING Risk of injury and poisoning
from tire sealant
The tire sealant is harmful and causes irrita-
tion. Do not allow it to come into contact with
the skin, eyes or clothing, and do not swallow it. Do not inhale tire sealant fumes. Keep the
tire sealant away from children.
If you come into contact with the tire sealant,
observe the following:Rinse oM the tire sealant from your skin
immediately using water.If tire sealant gets into your eyes, thor- oughly rinse out the eyes using clean
water.If tire sealant has been swallowed, imme-
diately rinse out the mouth thoroughly
and drink plenty of water. Do not induce
vomiting and seek medical attention
immediately.Change out of any clothes contaminated
with tire sealant immediately.If allergic reactions occur, seek medical
attention immediately.*NOTE Overheating due to the tire inOation
compressor running too longDo not run the tire inOation compressor
for longer than ten minutes without inter- ruption.Comply with the manufacturer\bs safety notes on
the sticker on the tire inOation compressor.
Have the tire sealant bottle replaced in a qualiNed
specialist workshop every Nve years.Do not remove any foreign objects that have
entered the tire.APx part 1 of the TIREFIT sticker to the
instrument cluster within the driver\bs Neld of
vision.APx part 2 of the TIREFIT sticker near the
valve on the wheel with the defective tire.298Breakdown assistance