service reset MERCEDES-BENZ E-CLASS CABRIOLET 2018 Owner's Manual

RThe3HUVRQDOL]DWLRQ service is active
(→page 239).
If th e PIN has been entered incor rectly thre e
times, the PIN will be bloc ked. You can ha vea
single-use password sent toyou via the
Mercedes me connect online por talto reset the
PIN pr otection.
00BBSelect 8QEORFN 3,1.
00BBEnterth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
00CE Alternat ivel y, yo u can ha vePIN pr otection
re set at an authorized Mercedes-Benz Cen‐
te r.
User profile
Setting a user profile
Multimedia sy stem:
00866\VWHP00CFg 3HUVRQDOL]DWLRQ
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use.
00BBSelect 'LVSOD\ 3UR ILOH6HOHFWLRQ DIWHU 6WDUW .
00BBActivate 0073or deacti vate 0053 the function.
Selecting a user profile
00BBSelect *XHVW 3URILOH or individual profile 003B.
00CE Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronization
Each time the ignition is switched off or on, the
individual user profiles are synchronized on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are alw ays
av ailable.
00BBSelect $XWRPDWLF 6\QFKURQL]DWLRQ .
00BBActivate 0073or deacti vate 0053 the function.
00CE For more information about importing/
ex porting user profiles (
→page 239).
Creating a user profile
Multimedia sy stem:
00866\VWHP00CFg 3HUVRQDOL]DWLRQ00CF&UH
DWH 3URILOH
00BBEn ter a name.
00BBSelect 0076.
Individual settings are sa ved in the user profile,
e.g.:
RSy stem settings
RSettings in theTV tuner's channel list
RNa vigation and traf fic information
The settings diff er depending on theve hicle
equipment.
Importing/exporting user profiles
Re quirements:
RThere is an Internet connection .
Multimedia sy stem 239

Transfer redve hicle data when using Apple
CarPlay™ and Android Auto
Information on trans ferred vehicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
RSoftware release of the multimedia sy stem
RSy stem ID (anonymized)
The transfer of this data is used tooptimize com‐
munication between theve hicle and the mobile
phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (
→page 242).
Driving status data:
RTransmission position engaged
RDistinction between par ked, standstill, rolling
and driving
RDay/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
RCoordinates
RSpeed
RCompass direction
RAc celeration dire ction
This data is only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel).
Mercedes-Benz mbrace®(USA only)
Making a call via theov erhead control panel
Mercedes-Benz mbrace®is only available in the
US A.
1Roadside Assis tance call
2SOS button co ver
3MB Info call
4SOS button
00BBTo make a Roadside Assistance call: press
button 1.
This initia tes a call tothe Mercedes-Benz
Cus tomer Assis tance Center.
282
Multimedia sy stem

Non-operational times with the batte rydis‐
connected
The AS SYST PLUS service inter val display
can only calculate the service due da tewhen
th e batte ryis connected.
00BBNotedown the service due date displa yed on
th e instrument display before disconnecting
th e battery (
→page 314).
Engin ecom partment
Active hood (pedestrian pr otection)
Operation of the active hood (pedestrian pro‐
te ction)
In cer tain accident situations, therisk of injury
to pedestrians can be reduced bythe actuation
of the active hood. The rear area of the engine
hood is raised byappr oximately 85 mm.
Fo rth e drive tothewo rkshop, reset the trig‐
ge red active hood yourself. Ifth e active hood
has been triggered, pedestrian pr otection may
be limited. A
qu alified specialist workshop must re-ins tate
th e full functionality of the active hood.
The active hood is not available in all countries.
Re setting the active hood
0071
WARNING Risk of burn s from hot com‐
ponent parts in the engine compartment
Cer tain component parts in the engine com‐
partment can be very hot, e.g. the engine,
th e cooler and parts of theex haust sy stem.
00BBLet the engine cool down and only
to uch the component parts described
as follo ws .
00BBWith your hand flat, push down active hood
1 inthe area around the hinges on bo th
sides (ar rows).
The engine hood must engage in position.
00BBIf th e active hood can be raised slightly at
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y.
Opening/closing the hood
0071
WARNING Risk of accident if the engine
hood is unlatched while driving
An unloc ked engine hood may open up when
th eve hicle is in motion and block your vie w.
00BBNever unlatch the engine hood while
driving.
00BBBefore every trip, ensure that the
engine hood is latched.
Maintenance and care 31
5