MERCEDES-BENZ E-Class COUPE 2014 C207 Workshop Manual

Head bags will not deploy in side impacts
which do not exceed the system's preset
deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened sea tbelt.
The head bag on the front-passenger side is
not deployed in the following situations:
R OCS has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not
fastened.
The head bag on the front-passenger side will
deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not.
Pelvis air bags G
WARNING
Only use seat covers which have been tested
and approved by Mercedes-Benz for your
vehicle model. Using seat covers or other seat
coverings can cause a malfunction of the side
impact air bags and/or the pelvis air bags.
Contac tanauthorized Mercedes-Ben zCenter
for availability. Pelvis air bags
0002enhance the level of
protection of the vehicle occupants on the
side of the vehicle on which the impact
occurs. The pelvis air bags deploy nextt
o and below
the outer seat cushions. They are deployed:
R on the side on which an impact occurs
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in aside impact
R independently of the use of the seat belt
R independently of the front air bags
R independently of the ETDs
Cabriolet :ifthe vehicle rolls over, the pelvis
air bags are generally not deployed. Side
impact air bags are deployed if the system
detects high vehicle deceleration or
acceleration in a lateral direction and
determines that side impact air bag
deployment can offer additional protection to
that provided by the seat belt.
Pelvis air bags 0002will not deploy in side
impacts which do not exceed the system's
preset deployment thresholds for lateral
acceleration/deceleration. You will then be
protected by the fastened seat belt.
The pelvis air bag on the front-passenger side
is not deployed in the following situations:
R OCS has detected that the front-passenger
seat is unoccupied.
R the front-passenger seat belt is not
fastened.
The pelvis air bag on the front-passenger side
will deploy if the front-passenger seat belt is
fastened, regardless of whether the front-
passenger seat is occupied or not.
Window curtain air bags Occupant safety
49Safety Z

Window curtain air bags are available in the
Coupe.
Window curtain air bags 0002enhance the level
of protection for the head, but not chest or
arms, of the vehicle occupants on the side of
the vehicle on which the impact occurs.
The window curtain air bags are integrated
into the side of the roof frame and deploy in
the area extending from the front door (A-
pillar) to the rear sidewall (C-pillar).
Window curtain air bags are deployed:
R at the start of an accident with a high rate
of lateral vehicle deceleration or
acceleration, e.g. in aside impact
R on the side on which an impac toccurs
R independently of the use of the sea tbelt
R regardless of whether the front-passenger
seat is occupied
R independently of the fron tair bags
Window curtain air bags 0002will not deploy in
the even tofimpacts which do not exceed the
system's prese tdeployment thresholds for
vehicle acceleration/deceleration .You will
then be protected by the fastened seat belt. Occupant Classification System
(OCS)
Method of operation G
WARNING
If the 0018001A indicator lamp illuminates
when an adult or someone larger than a small
individual is in the passenger seat, have the
passenger position him/herself in the seat
until the 0018001A indicator lamp goes out.
In the event of a collision, the air bag control
unit will not allow front passenger front air bag
deployment when the OCS has classified the
front passenger seat occupant as weighing as
much as or less than a typical 12-month-old
child in a standard child restraint or if the front
passenger seat is classified as being empty.
When the OCS senses that the front
passenger seat occupant is classified as being up to or less than the weight of a typical
12-month-old child in a standard child
restraint, the
0018001Aindicator lamp will
illuminate when the engine is started and
remain illuminated. This indicates that the
front passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat is classified as being empty,
the 0018001A indicator lamp will illuminate
when the engine is started and remain
illuminated. This indicates that the front
passenger front air bag is deactivated.
When the OCS senses that the front
passenger seat occupant is classified as
being heavier than the weight of a typical 12-
month-old child seated in astandard child
restraint or as being a small individual (such
as a young teenager or asmall adult), the
0018001A indicator lamp will illuminate for
approximately 6seconds when the engine is
started. Depending on occupant weight
sensor readings from the seat, it will then
remain illuminated or go out. With the
0018001A indicator lamp illuminated, the
fron tpassenger fron tair bag is deactivated.
With the 0018001A indicator lamp out, the
front passenger front air bag is activated.
When the OCS senses that the front
passenger seat occupant is classified as an
adult or someone larger than a small
individual, the 0018001Aindicator lamp will
illuminate for approximately six seconds
when the engine is started and the ngo out.
This indicates that the front passenger front
air bag is activated.
If the 0018001A indicator lamp is illuminated,
the front passenger front air bag is
deactivated and will not be deployed.
If the 0018001A indicator lamp is not
illuminated, the front passenger front air bag
is activated and will be deployed
R in the event of certain frontal impacts
R if the impact exceeds a predetermined
triggering threshold 50
Occupant safetySafety

R
Coupe: independen tofthe side impact air
bag or pelvis air bag
R Cabriolet: independent of the side impact
air bag, pelvis air bag or head bag
If the front passenger front air bag is
deployed, the rate of inflation will be
influenced by
R the rate of vehicle deceleration as assessed
by the air bag control unit
R the front passenger's weight category as
identified by the OCS G
WARNING
According to accident statistics, children are
safer when properly restrained on the rear
seats than on the front-passenger seat. Thus,
we strongly recommend that children be
placed in the rear seats whenever possible.
Regardless of seating position, children 12
years old and under must be seated and
properly secured in an appropriate infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and Top Tether strap, or lower anchors
and Top Tether strap, fully in accordance with
the child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front-
passenger seat:
R Your vehicle is equipped with air bag
technology designed to deactivate the
front-passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along with the weight of a standard appropriate
child restraint on the front-passenger seat.
R Ac hild in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to eliminate
this risk completely is never to place a child
in a rear-facing child restraint in the front-
passenger seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint on the rear
seat.
R If you install a rear-facing child restraint on
the front-passenger seat, make sure the
0018001A indicator lamp is illuminated,
indicating that the front-passenger front air
bag is deactivated. Should the 0018001A
indicator lamp not illuminate or go out while
the restraint is installed, please check
installation. Periodically check the
0018001A indicator lamp while driving to
make sure that the 0018001Aindicator
lamp is illuminated. If the 0018001A
indicator lamp goes out or remains out, do
not transport a child on the front-passenger
seat until the system has been repaired.
Ac hild in a rear-facing child restraint on the
front-passenger seat will be seriously
injured or even killed if the front-passenger
front air bag inflates.
R If you place a child in a forward-facing child
restraint on the front-passenger seat:
-move the seat as far back as possible
- use the proper child restraint
recommended for the age, size and
weight of the child
- secure child restraint with the vehicle's
seat belt according to the child seat
manufacturer's instructions
R For children larger than the typical 12-
month-old child, the front-passenger front
air bag may or may not be activated. Occupant safety
51Safety Z

G
WARNING
If the red 001DSRS warning lamp in the
instrument cluster and the 0018001A
indicator lamp light up simultaneously, the
OCS is malfunctioning. The front passenger
front air bag will be deactivated in this case.
Have the system checked by qualified
technicians as soon as possible.C ontactan
authorized Mercedes-Ben zCenter.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not
position him/herself in such a way as to
cause the passenger's weight to be lifted
from the seat cushion as this may result in
the OCS being unable to correctly
approximate the passenger's weight
category.
R Read and observe all warnings in this
chapter. If the SmartKey is removed from the ignition
lock or is in position 0,PASSENGER AIR BAG
OFF indicator lamp 0002does not light up.
The Occupant Classification System (OCS)
categorizes the occupant on the front-
passenge rseat using a weight sensor.
The front-passenger fron tair bag is
deactivated automatically for certain weight
categories. If the PASSENGER AIR BAG OFF indicator
lamp is lit, the passenger air bag is disabled.
The PASSENGER AI
RBAG OFF indicator lamp
shows you the current status.
The system does not deactivate:
R the side impact ai rbag
R the pelvis air bag
R the window curtain air bag (Coupe)
R the front-passenger head bag (Cabriolet)
R the Emergency Tensioning Devices
To be classified correctly, the fron tpassenger
must sit:
R with the seat belt fastened correctly
R in a positio nthat is as upright as possible
with their back against the seat backrest
R with their feet on the floor
The OCS weight sensor reading is affected if
the occupant's weight is transferred, e.g. by
leaning on the armrest.
If the front-passenger seat, the seat cover or
the seat cushion are damaged, have the
necessary repair work carried out at a
qualified specialist workshop.
For safety reasons, Mercedes-Benz
recommends that you only use seat
accessories that have been approved by
Mercedes-Benz.
Both the driver and the front passenger
should always observe the PASSENGER AIR
BAG OFF indicator lamp as an indication of
whether or not the front passenger is
positioned correctly. Observe also the air bag
display messages that can be displayed in the
instrument cluster (Y page 256).
If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. 52
Occupant safetySafety

The OCS may have detected that the seat:
R is empty or occupied by the weight of a
typical child up to twelve months old,
seated in a child restraint system.
R is occupied by a small individual, such as a
young teenager or a small adult.
R is occupied by a child in a child restraint
system whose weight is greater than that
of a typical twelve month old child.
These are examples of when the OCS
deactivates the front-passenger fronta ir bag.
Deactivation takes place although the
collision fulfills the criteria for deploying the
driver's air bag.
For further information, see "Air bag display
messages" (Y page 256).
System self-test G
WARNING
If the 0018001Aindicator lamp does not
illuminate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat. G
WARNING
Objects betwee nthe seat surface and the
child restraint system could affect the
function of the OCS. This could result in the
front-passenger front air bag not functioning
as intended during an accident. This poses an
increased risk of injury or even fatal injury.
Do not place any objectsb etween the seat
surface and the child restraint system. Make
sure that the bottom and back of the child
restraint system make full contact with the
front-passenger seat cushion and backrest.
Always comply with the child restraint system
manufacturer's installation instructions. The PASSENGER AIR BAG OFF indicator lamp
lights up:
R
if you turn the SmartKey in the ignition lock
to position 1or 2
R if you press the KEYLESS-GO Start/Stop
button once or twice on vehicles with
KEYLESS-GO
R if an adult is seated properly on the front-
passenger seat and the OCS classifies the
occupant as an adult
The PASSENGER AIR BAG OFF indicator
lamp goes out again after approximately six
seconds.
If the seat is not occupied and the OCS
detects that the front-passenger seat is
empty, the PASSENGER AIR BAG OFF
indicator lamp will continue to light up. The
PASSENGER AIR BAG OFF indicator lamp
will not go out.
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 54). Occupant safety
53Safety Z

Problems with the Occupant Classification System
G
WARNING
If the 0018001A indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not
allow any occupant to use the passenger seat until the system has been repaired. G
WARNING
If the 0018001A indicator lamp does not illuminate or remains out with the weight of a typical
12-month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger
seat, do not transport achild on the front-passenger seat until the system has been repaired. Problem Possible causes/consequences and
0001 Solutions
The PASSENGER AIR
BAG OFF indicator
lights up and remains
on.
The person on the
front-passenger seat:
R
has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X
Make sure that the front passenger is sitting in a correct, upright
position.
X Have the OCS checked as soon as possible at a qualified
specialist workshop.
X Observe the additional display messages in the multifunction
display (Y page 256). 54
Occupant safetySafety

Problem Possible causes/consequences and
0001 Solutions
The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R
unoccupied
R occupied with the
weight of a child up
to twelve months old
in a child restraint
system The OCS is malfunctioning.
X
Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint
system are resting securely on the front-passenger seat. If
necessary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment .This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objectsa re applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, have
the OCS checked immediatel yataqualified specialist
workshop. Do not transport a child on the front-passenger seat
until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display ( Ypage 256). Roll bar (Cabriolet)
G
DANGER
If the roll bar is malfunctioning, the 0013
Malfunction Service Required message
appears in the multifunction display. The roll
bars will then possibly not be extended in the
event of an accident. This could result in
severe or even fatal injuries to you and other
occupants. In this case, visit a qualified
specialist workshop immediately and have
the roll bar checked. G
WARNING
Ensure that the area around the roll bars/rear
head restraints is kept clear. Otherwise,
someone could be injured by the roll bars
when they are triggered.
The roll bars are under the rear head
restraints. They are extended if systems
detec tthat the vehicle is in danger of
overturning. When the roll bars are extended, the rear
head restraints also extend automatically.
Once the roll bars are extended, you can no
longer lower the rear head restraints. The soft
top can no longer be closed. In this case, visit
the nearest qualified specialist workshop. NECK-PRO head restraints
Important safety notes G
WARNING
Do not secure any objects (e.g. coat hangers)
on the NECK-PRO head restraints. Otherwise,
the NECK-PRO head restraints may not
function properly, or in the event of a rear-end
collision may not be able offer the level of
protection they are designed to provide. G
WARNING
Seat or head restraint covers can cause a
malfunction when the NECK-PRO head Occupant safety
55Safety
Z

restraints are activated or when the side
impact air bags or pelvis air bags are
deployed, or they can prevent this completely.
The NECK-PRO head restraints or side impact
air bags/pelvis air bags can therefore not
provide the intended protection. Do not use
any seat or head restraint covers.
G
WARNING
For yourp rotection, drive only with properly
positioned head restraints.
Adjust the head restraint so that it is as close
to the head as possible and the center of the
head restraint supports the back of the head
at eye level .This will reduce the potential for
injury to the head and neck in the event of an
accident or similar situation. G
WARNING
For safety reasons, have the NECK-PRO head
restraints checked at a qualified specialist
workshop after a rear-end collision.
The NECK-PRO head restraints reduce the
likelihood of head and chest injuries. The
NECK-PRO head restraints on the driver's and
front-passenger seats are moved forwards
and upwards in the event of a rear-end
collision of a certain severity. This provides
better head support.
If the NECK-PRO head restraints have been
triggered in an accident, reset the NECK-PRO
head restraints on the driver’s and front-
passenger seat (Y page 56). Otherwise, the
additional protection will not be available in
the event of another rear-end collision. You
can recognize when NECK-PRO head
restraints have been triggered by the fact that
they have moved forwards and can no longer
be adjusted.
Resetting triggered NECK-PRO head
restraints G
WARNING
When pushing back the NECK-PRO head
restraint cushion, make sure your fingers do not become caught between the head
restraint cushion and the cover. Failure to
observe this could result in injuries.
NECK-PRO head restraint (example: Coupe)
X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow 0002.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow 0003as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow 0023
until the cushion engages.
X Repeatt his procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have
difficulty resetting the NECK-PRO head
restraints, have this work carried out at a
qualified specialist workshop. PRE-SAFE
®
(anticipatory occupant
protection system)
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged.
PRE-SAFE ®
takes preemptive measures to
protect occupants in certain hazardous
situations. Despite your vehicle being
equipped with the PRE-SAFE ®
system, the 56
Occupant safetySafety

possibility of personal injuries occurring as a
result of an acciden tcannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
PRE-SAFE ®
intervenes:
R if BAS intervenes, e.g. in emergency
braking situations.
R if BAS PLUS intervenes powerfully — on
vehicles with DISTRONIC PLUS.
R if, on vehicles with DISTRONIC PLUS, the
radar sensor system detect sanimminent
dange rofcollision in certain situations.
R in critical driving situations, e.g. when
physical limits are exceeded and the
vehicle understeers or oversteers severely.
PRE-SAFE ®
takes the following measures
depending on the hazardous situation
detected:
R the front seat belts are pre-tensioned.
R the front-passenger seat is adjusted if it is
in an unfavorable position.
R the air pressure in the side bolsters of the
seat cushion and seat backrest of the front
multicontour seats is increased.
R Coupe: if the vehicle skids, the panorama
roof with power tilt/sliding panel and the
front side windows are closed so that only
a small gap remains.
R Cabriolet: if the vehicle skids, the front side
windows are closed so that only a small gap
remains.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. The air pressure in
the side bolsters on the multicontour seat is
reduced again. All settings made by PRE-
SAFE ®
can then be reversed.
If the seat belts are not released:
X When the vehicle is stationary, move the
backrest or seat back slightly.
The seat belt pre-tensioning is reduced and
the locking mechanism is released. Information about seat belt adjustment, a
convenience function integrated into PRE-
SAFE
®
, can be found in the "Seat belt
adjustment" section (Y page 60). Seat belts
Important safety notes G
WARNING
The seat belt does not offer the intended level
of protection if the backrest is not in the
upright position. When braking or in the event
of an accident, you could slide underneath the
seat belt and sustain abdomen or neck
injuries, for example. This poses an increased
risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always make sure that the seat
is in the upright position. G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, extremely dirty,
bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices or the
belt anchorage has been modified.
Damage caused to seat belts in an accident
may not be visible, e.g. by splinters of glass.
Modified or damaged seat belts can tear or
fail, for example in the event of an accident.
Modified Emergency Tensioning Devices may
be deployed unintentionally or fail to be
deployed when required. There is an
increased risk of injury, possibly even fatal.
Never modify seat belts, Emergency
Tensioning Devices, seat belt anchorages and
inertia reels. Ensure that seat belts are not
damaged or worn and are clean.
Only use seat belts that have been approved
for your vehicle by Mercedes-Benz. Occupant safety
57Safety Z

The use of seat belts and infant and child
restraint systems is required by law in:
R
all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey.
i See "Children in the vehicle"
(Y page 62) for further information on
infants and children traveling in the vehicle
as well as on child restraint systems.
Correct use of the seat belts G
WARNING
USE SEAT BELTS PROPERLY
R Seat belts can only work when used
properly. Never wear seat belts in any other
way than as described in this section, as
that could result in serious injuries in the
event of an accident.
R Each occupant should wear their seat belt
at all times, because seat belts help reduce
the likelihood of and potential severity of
injuries in accidents, including rollovers.
The integrated restraint system includes
SRS (driver fronta ir bag, driver's side knee
bag, front-passenge rfront air bag, pelvis air
bags, side impact air bags, Coupe: window
curtain air bags for side windows, Cabriolet:
head bags), Emergency Tensioning Devices
(ETDs), seat belt force limiters, and front
seat knee bolsters.
The system is designed to enhance the
protection offered to properly belted
occupants in certain frontal (front air bags,
driver's side knee bag and ETDs) and side
(side impact air bags, pelvi sair bags,
window curtain air bags, and ETDs) impacts
which exceed preset deployment
thresholds and in certain rollovers (window
curtain air bags and ETDs). R
Never wear the shoulder belt under your
arm, across your nec koroff yourshoulder.
In a frontal crash, your body would move
too far forward. That would increase the
chance of head and neck injuries. The seat
belt would also apply too much force to the
ribs or abdomen, which could severely
injure internal organs such as your liver or
spleen.
Adjust the seat belt so that the shoulder
section is located as close as possible to
the middle of the shoulder. It should not
touch the neck.N ever pass the shoulder
portion of the seat belt under your arm.
R Position the lap belt as low as possible on
your hips and not across the abdomen. If
the lap belt is positioned across your
abdomen, it could cause serious injuries in
a crash.
R Never wear seat belts over rigid or
breakable objects in or on your clothing,
such as eyeglasses, pens, keys etc., as
these might cause injuries.
R Make sure the seat belt is always fitted
snugly. Take special care of this when
wearing loose clothing.
R Never use a seat belt for more than one
person at a time. Do not fasten a seat belt
around a person and another person or
other objects at the same time.
R Seat belts should not be worn twisted. In a
crash, you would not have the full width of
the seat belt to distribut eimpact forces.
The twisted seat belt against yourb ody
could cause injuries.
R Pregnant women should also always use a
lap-shoulder belt. The lap belt portion
should be positioned as low as possible on
the hips to avoid any possible pressure on
the abdomen.
R Place the seat backrest in a position that is
as upright as possible.
R Check your seat belt during travel to make
sure it is properly positioned. 58
Occupant safetySafety