MERCEDES-BENZ E-CLASS COUPE 2020 Owners Manual
Page 371 of 473
Display messages
Possible causes/consequences and M
MSolutions &
WARNING Risk of inju ryor fata l injury when using a child restra int sy stem while the front passenger airbag
is enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag may deploy in theeve nt of an accident.
The child could be stru ck bythe airbag. #
Both before and during the journe y,ensure that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE AIRB AGin front of it, DE ATH or
SERIOUS INJU RYtothech ild can occur. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Makesure that no objects are trapped under the front passenger seat. #
Check thest atus of automatic front passenger airbag actuation (/ page47). #
If necessar y,consult a qualified specialist workshop immediatel y.
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop. 368
Display messages and warning/indicator lamps
Page 372 of 473
Key
Display messages
Possible causes/consequences and M
MSolutions
À Replace key See Owner's
Manual *O
nly a few or no authorisations remain forst arting the engine. #
Order a new digital vehicle keyst icke r from a Mercedes-Benz service centre.
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page72). Display messages and
warning/indicator lamps 369
Page 373 of 473
Display messages
Possible causes/consequences and M
MSolutions
Á Key not detected (white dis‐
play message) *T
hekey is cur rently und etected. #
Change the location of theke y in theve hicle. #
Ifth eke y is still not recognised, place it in the slot forst arting with theke y (/ page154).
Á
Key not detected (red dis‐
pl ay messa ge) *T
hekey cannot be de tected and may no longer be in theve hicle.
The key is no lon ger in theve hicle and you swit choff the engine:
R You can no lon gerst art the engine.
R You cannot centrally lock theve hicle. #
Ensure that theke y is in theve hicle.
If th eke y de tection function has a malfunction due toast ro ng radio signal source: #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Place theke y in the slot forst arting the engine with theke y (/ page154).
Place the key in the
marked space See Owner's
Manual *K
eydetection is malfunctioning. #
Change the location of theke y in theve hicle. #
Place theke y in the slot forst arting the engine with theke y (/ page154). 37 0
Displaymessa ges and warning/indicator lamps
Page 374 of 473
Lights
Display messages
Possible causes/consequences and M
MSolutions
: Left dipped beam (examp le) *T
he cor responding light source is defective. #
Drive on carefully. #
Consult a qualified specialist workshop immediatel y.
% LED light sources: the display message forth e cor responding light appears only when allthe light-emitting
diodes in the light are faulty.
: Malfunction See Owner's
Manual *T
heexterior lighting is malfunctioning. #
Consult a qualified specialist workshop.
* Ve hicles with a trailer hitch: a fuse may haveblown. #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the fuses and replace them if necessary (/ page 327).
: Automatic driving lights
inoperative *T
he light sensor is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 371
Page 375 of 473
Display messages
Possible causes/consequences and M
MSolutions
: Active Light System inoper-
ative *T
he active headlamp s are malfunctioning. #
Consult a qualified specialist workshop.
: Switch on headlamps *Y
ou are driving without lo w-beam headlamps. #
Turn the light switch totheL orà position.
:
Switch off lights *Y
ou are leaving theve hicle and the lights are still switched on. #
Turn the light switch totheà position.
: Intelligent Light System
inoperative *T
he Intelligent Light Sy stem is malfunctioning. The lighting sy stem continues tofunction proper lywithout the func‐
tions of the Intelligent Light Sy stem. #
Consult a qualified specialist workshop. 372
Displaymessa ges and warning/indicator lamps
Page 376 of 473
Display messages
Possible causes/consequences and M
MSolutions
Adaptive Highbeam Assist
currently unavailable See
Owner's Manual *A
daptive Highbeam Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page128).
On ce the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist available again display message will appear. #
Drive on.
Adaptive Highbeam Assist
inoperative *A
daptive Highbeam Assist is malfunctioning. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page129).
On ce the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist Plus available again display message will appear. #
Drive on.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Consult a qualified specialist workshop.
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 373
Page 377 of 473
Climate control
Displ
aymessages
Possible causes/consequences and M
MSolutions
& inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on thest ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive an extended di stance until the battery has reached a suf ficient charge leve l again.
&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle. 374
Displaymessa ges and warning/indicator lamps
Page 378 of 473
Ve
hicle Display messages
Possible causes/consequences and M
MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle when it is in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 V
battery may dischar geand it will then be possible tostart theve hicle only with the aid of a second battery
(s ta rting assis tance).
ï Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. Displ
aymessa ges and warning/indicator lamps 375
Page 379 of 473
Display messages
Possible causes/consequences and M
MSolutions #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Ù Steering malfunction
Increased physical effort
See Owner's Manual *T
he po werst eering assis tance is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y.376
Displaymessa ges and warning/indicator lamps
Page 380 of 473
Display messages
Possible causes/consequences and M
MSolutions
Ù Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is significant lyimpaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. #
Consult a qualified specialist workshop. Active bonnet malfunction
See Owner's Manual
*T
he active bonnet (pedestrian pr otection) is malfunctioning or inoperative af ter having already been triggered. #
Consult a qualified specialist workshop.
C *A
t least one door is open. #
Close all doors.
M *T
he bonnet is open. &
WARNING Risk of accident due todriving with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. Display messages and
warning/indicator lamps 377